The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

we were very pleased with the polite, prompt service. The charge was reasonable and an effort was…read moremade to avoid what could have been more expensive.

This is just to bring attention to the owner- he has a relative operating a freelance appliance…read morerepair job under the same name. This relative goes to the clients houses semi-works on their appliance- says they need to order a part. Maybe stays in contact for a couple days- but then never replies or gets back to them. So now the clients have paid $$ for basically no service. After an investigation, Apparently this happens frequently as he changes the company name.

ALLTEX is a very reliable service! Refrigerator compressor going out...could get no one to service…read morein Kilgore! Until I contact Larry White w/ALLTEX! He came out immediately and confirmed that a compressor was needed,ordered, received and replaced within 24 hours! Even came back in torrential rain to check that all was working! I have recommended AllTex to neighbors and friends! Thank you, Larry and helper...the BEST *****

Larry contacted me promptly and we scheduled his service call for the next day. He arrived on time…read moreand quickly repaired our wall oven at a very reasonable price. I enthusiastically recommend him for appliance repairs and HVAC service. It's comforting to know there is someone in our small town of his integrity and ability.

Brett Macomer came out to look at my Samsung Refrigerator. The refrigerator failed to restart after…read morepower outage. He said I needed a controller board 10/10/2025. he wanted pay up front to order part. He would only accept check for $384.50. He said he would get board overnight express order. He had me out Clarissa Cruz on check his girl friend. Then in the next text it was 2 days, then later it was 5 days. then he stop communicating about his return to fix refrigerator. I finally went down after 12 days and reported to police. my son fixed my refrigerator without tools by restarting a couple times. it needed no parts. I was scammed. This is past dishonesty, it is theft.

Had Brett come to fix a Samsung fridge. He told me it needed a part that he charged me 50% for the…read moreprice of the part and his $80 service fee. He never showed up to actually install it and wouldn't answer or return my several phone calls INCOMPETENT - DISHONEST- SCAMMERS.

This is a scam business. This guy ( Brett) asked for payment when he looked at the job, then he…read morepromised he would complete the next day and send me the invoice and pictures. Never happened , he replied with excuse after excuse and now he is ghosting me. He's a scam artist ; do not do business with this company , I am turning him in to the D.A. Fraud investigation , and the BBB.

Brett came to repair my window ac, did a temporary adjustment and ordered parts (supposedly), took…read moremy money, and never showed back up. After a couple of empty promises, he ghosted me. Not recommended! Tom Y.

Great experience from start to finish. Can't say enough. Punctual. Fairly priced. Great follow up.read more

Our service tech was amazing! Called the office in the morning, they came same day with pump for my…read moreLG washer and fixed in about 45 minutes. Cost was hundreds lower than I expected!! Call these guys before you call anyone else Thanks again for the best appliance repair in east texas Marty Kennedy