Summary: Do not go here. The food isn't good, the people here are stuck up and rude. If you want to eat sushi, re-heated grocery store sushi would probably be a better option than having it served with trash talking servers.
We went with 4 people and a toddler, bill was 275 sm dollars in total. But there was one problem, the sushi isn't good, it's mainly rice and filler which wouldn't be a problem if it just didn't taste good. It was lukewarm and rubbery, but its whatever we still ate its still food we ordered.
But before that, we asked the manager at the time, old looking lady, how many sushi pieces per order, she said two per order. And me and my family were also fine with that. But then stacks of sushi came in, it was so much to the point where we looked at each other and wondered if it was even our order. We cancelled the rest of it and tried to finish the plates. The problem didn't occur until we talked to the manager and the server.
We told her "I was told two pieces per order, yet why am I getting 8 a plate" the server asked her 'who told you that?' And my mom pointed to the manager, this server said, " it doesn't matter what she said to you if you look in the fine print, it says eight pieces" which then she laughs in our face. Which is weird because what do you mean it doesn't matter what the manager tells us? If we ask a question shouldn't we expect a correct answer?
We also talked to the manager, who refused to talk to us, we told her there was multiple people who heard what she said to my mom, but the manager, only 3 minutes in to talking to us flings her arms up and grunted away. It was perplexing, nobody was really communicating with us, we were all really confused with what was going on and very alarmed at the amount of sushi we ordered. The total was 275, this includes tax, 3x fountain drinks 5$, and left over sushi we had.
It was our own fault for not looking at the print closer, but when we ask the manager, she completely lied to us, and when we talked to the server and we had witnesses to the account of what the manager said, she completely disregarded us. And when we got up to get ready to check out, we started hearing them trash talk about us while we were leaving.
It is absolutely perplexing and disrespectful to not only be told about something just for it to be something else, but then have service workers talking crap about us, which is such a childish thing to do including with their disregard in communicating with us. I truly have no words, this is not behavior that you would see from working class adults, but instead a bunch of teenagers. What right do you have to act like that? Grown women, running away from conversation and grunting like beasts then talking trash? Absolutely horrendous service. I did not expect grown adults to be acting that way. And also having to rely making most of your money on fine prints really does reflect the quality of your food.
I can tell that this is not the first time that this situation has happened , i've looked over the reviews under this establishment, and I can see how rude the employees are. I've never seen grown adults act more trashy in my entire life, if I wanted to see an old lady fling her arms up in the air and grunt I would go to a retirement home. read more