From the start, when I walked into their storefront for the first time to get some information, to…read morethe finished install, Hardware Plus was great. I wanted to replace old carpet and pad in a converted garage space (now a family room) along with leveling out a slight slope in one of the corners. After talking with the guy at the front office space (sorry, I forget his name), I was able to get some good information about the products they carried and a rough understanding of what the process would be. A day or two later, Erik meets me at my house with a few sample boards and to take a look at the space (approximately 360 sq ft). I showed him a mockup I created for color reference and we went through the samples, comparing color, softness, thickness, pile and quality. None of the boards he brought matched all that I wanted (either right pile and softness but wrong color or visa-versa) so we scheduled a time to meet in the storefront. When I arrived, Erik and I pulled out several sample boards with potential candidates based on the discussion we had earlier and he patiently waited and answered questions as I narrowed down my options until I finally landed on carpet that met my requirements. He was able to give me a pretty close cost estimate right then, so I knew it was within budget and the official estimate came just a few hours later. I scheduled the install, which would take two days since I wanted to level is concrete slab also and time was needed to cure the self-leveler compound. On the day of the install Erik and his install team, headed up by José, arrived and quickly got to work. A fairly deep crack in the slab was discovered, causing us to need more leveler than expected (although Erik brought some extra bags just in case). José came back in the evening on the same day to see how the leveler did and after seeing that there was still a depression where the crack was, he went to work adding a thicker, quick drying compound to level it all out. The next day, the installers, with José, came in, validated the floor was level and the compound was cured and proceeded to install the pad and carpet quickly and cleanly. All the while, Erik was in constant communication with me either on the phone, via text message or in person. When any concerns or questions arrived, they were resolved or answered quickly. I am impressed by the quality of customer server and the finished results and would recommend Hardwood Plus for carpet installs.

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

I am SO GLAD I went with this place. From the time I called having a polite, friendly, and thorough…read moreemployee named Kellie helping me, to Juan coming to do the measurements and color/carpet selection, to the installation day, it was a treat. My new home is fantastic, but it came with such thing carpet and carpet pad upstairs, I was feeling the tack strips coming up the stairs before! I checked around the top 3-4 places in the area and choose this business and glad I did. I had them replace my carpet and carpet pad from the stairs and upstairs of our home. The carpet workmanship is solid, the prices edged out the others in the area, and so many great options to choose from. I will be doing business with them again very soon.

We couldn't be happier with our experience with Alpha Hardwood Floors from start to finish. From…read morethe very first consultation, the team was professional, punctual, and genuinely easy to work with. We are also customers with disabilities, and Kenny did a fantastic job accommodating our communication needs. What stood out most was how patient and knowledgeable Kenny was throughout the entire process. He took the time to walk us through the pros and cons of each material and installation approach, no pressure, no rushing, and just honest guidance so we could make the best decision for our home and budget. That kind of customer-first mindset is rare today, and we truly appreciated it. Their pricing was fair and transparent for both materials and labor, with no surprise fees or hidden costs. The crew worked efficiently and, at the end of each day, cleaned up completely. You'd never know they had been there. That level of care and respect for your home made a real difference. Kenny even made recommendations to make our floors look better. Most importantly, Kenny didn't consider the job done until we were completely satisfied. He checked in, addressed every question, and made sure the final result matched exactly what we envisioned. And here's the cherry on top: This is a small, family-owned business. In a world of big box stores and faceless contractors, it means everything to work with a team that treats your home like it's their own. Supporting a local family business that delivers this caliber of work is a no-brainer. We will absolutely be calling them again for our next project and highly recommend them to anyone looking for quality flooring done right, with heart. Thank you Kenny and team, we are really glad we decided to work with you!

Kenny and his team were prompt, professional and conscientious…read more We can't recommend him highly enough.

The best I've found, they did the job in one day with minimal effort. Letty and the installers were…read morefantastic too. Friendly and easy to work with. Kitchen and laundry room. 5 stars

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

Excellent communication! Very detailed and helpful. All of our questions and concerns were…read moreanswered, and the projects were finished in a timely manner. We highly recommend this business.

From the owner: Providing professional painting and reliable handyman solutions across Seattle with over 8 years of…read morehands-on industry experience.

Excellent service and communication and excellent work!! We love our new floors and trim!read more

I received exactly what I wanted at a fair price. I needed a floor refinished right away the team…read morewas able to finish on time. These floors were heavily damaged, but now they look beautiful again.

I had them install new carpet on the top floor of my house and had a fantastic experience and would…read morenot hesitate to recommend. Letty was very responsive over email and was able to come quickly to provide an estimate. Their pricing was also competitive (they did suggest a different carpet brand than all the other estimates but I am very happy with this carpet). The install was top notch. I was really impressed with the care that they took not to damage anything in the house as they removed the old carpet and installed new carpet. They didn't scuff any walls, baseboard or railings. (I've never seen such a good job before!) Letty did mention that I chose a soft back carpet and that makes a big difference in reducing any damage. The quality of the install was also great. All of the seams are well blended and don't show. There aren't any defects and it looks great! I ended up going with a plush carpet and 10lb underlay and it was such an upgrade over the carpet that was in the house. (And the previous owner claimed they went with a mid-level carpet.)

I had new carpet, linoleum, and hardwood finishing done for my rental by Flooring Perfections. Juan…read moreand Leticia were very professional, easy to work with, and do great work. Helpful throughout the entire process , making it painless, and were flexible in arranging logistics. Will definitely work with them again next time I need flooring done. Highly recommend.

Wow!!! First let me start by saying the service provided by Yuri and Slav was incredible! I can't…read moresay I've seen a team with such a solid worth ethic in a very long time. They were respectful of my home and time, offered great pricing, were honest and fair, and overall a pleasure to work with! I'm selling my home and I'm actually jealous to be doing so. I realized after the flooring and carpet they put in, that I should have found them long ago and had it done so I could enjoy it. I'd recommend this company to anyone needing this work done. I'll be call them again before moving to replace additional carpet in the bedrooms! Yuri and Slav I'm so impressed thank you for making my home so much better!

Great experience redoing out bathroom floor in our office bathroom! Very transparent about pricing,…read moretimeline and what the job entailed. Yuri is polite, responsive and I would absolutely recommend him to others!

Francisco and his crew were great. I had water damage on my kitchen floor and needed to find…read moresomeone to replace the floor. I live on Vashon Island so was lucky that Francisco had taken over the store from the previous owners who had the store for years. The store had a good selection of flooring to choose from and Francisco and his son Frank were knowledgeable about what flooring would be best. The estimate to take out the flooring and install the new one was fair and honest. (I got another estimate that was thousands of dollars more.) The floor is in and it's absolutely beautiful. I think it will probably last longer than I will, but that's good! Thank you Francisco and Frank for making this an easy process. Trust is so important in these kinds of transactions and I appreciate all you did for me.

We have had such a horrible experience with the floor store and are still suffering 8 months later…read more We hired the floor store based on good reviews on the island, only to find out later the store was purchased by Frank J's Carpet Installation (based in Renton) and all the good reviews were for the previous ownership. We contacted Frank to see if they could install bamboo hardwoods we had purchased elsewhere, and Frank came over to give a quote. He said they had a lot of experience with this type of flooring (click & lock) and even declined when I offered the installation guide that came with the materials. Flash forward to a few days later, we come home after a day of work to find they did a truly horrific job. We had to walk around the house marking things with blue tape where they needed to re-do pieces that looked awful, cuts that didn't fit, etc. We ended up firing them before they could do the stairs because I was confident they would not be able to handle the precision cuts. Their price was the most expensive of any quote we got, but Frank reassured me they are island-based and take care of islanders. What a joke! When they finished, you could walk around and feel that the floor was completely uneven and there was give in certain spots. During out initial consultation Frank had assured me they would level the floor where needed, including using leveling compound, and told me we didn't have to remove the subfloor. He clearly had no idea what he was talking about, because 8 months later I have floor buckling, sticking out, and cracking. It is like walking through land-mines in our house, and every day I am scared a new piece will buckle, stick up, and trip me while I am carrying my baby. Twice now Frank has sent one of his sub-contractors to fix the floor, and within a few days the problem has returned. The only real solution would be for someone to pull up the entire floor and start over again. Frank demanded we pay full price, even when it was clearly a hack job, and showed up at my house demanding payment. Eventually my husband had to contact him to get some of the money refunded because it was clear we are going to have to get a real professional in here to fix things, and he refunded a few hundred dollars. He even told my husband "it's not my guys' fault, he doesn't know how to work with hardwoods." after he had reassured me his employee had experience working with our product. I am disgusted at the way this business is run, and the true hazard they have left us to deal with. I would strongly advise anyone looking at using their services to look elsewhere.

What can I say that others have not yet said. Marcus was great to work with and plan to work with…read morehim again on future projects. His professionalism and attention to details helping us build our retirement home and get it past any county requirements. As first time home builders, we were green and Marcus assisted with what he has seen as well as took care of the little touches of details to make our experience better. It has been a pleasure working with him and his team of professionals. From tree removal, foundation prep to final gravel road. Great value and reasonably price for all the services he provides. He is a one stop stop for land prep

Marcus did a wonderful job. Small start up business fully insured. Reasonable prices. Very…read morecustomer service oriented. Aims to please. He was Prompt, and on time. Very clean and respectful of our property. Provided great feedback and ideas while not trying to up sale us at every chance. Answered questions respectfully and did a great job. Marcus went over and above to do a professional job that left us extremely pleased. I will hire him again. Highly recommended County Line Construction for your home projects.