great place and friendly staff. we had mary jane help us all night with such great service, even with a big group!

We brought my nephew for his birthday and though we didn't get to bowl, Robert in the Arcade area and Rhea (I believe was her name) in the dining area definitely made it a great experience! My nephew had a blast and we did too! Thank you guys for making our night at the summit! read more

We Love it. Kids took advantage of the unlimited everything deal on Thanksgiving Eve. We had a little hiccup but Jeremy the Manager took care of us and made everything right. Waitress was on top of everything and made sure we were okay often. No complaints just that the young kids at the front need a little more direction on customer service. read more

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Food was good. Game selection was ok. They don't enforce masks so we won't be back until masks aren't required anymore.

MEGAN Q WAS THE BEST WAITRESS EVER! great service, great food, 10/10. Will definitely come back

We had an amazing time lots of fun and Elias in the gift shop was an amazing patient person.

My kids love coming here, and we have always had a great experience. But tonight was horrible. The lounge server Hannah was so rude. She was less then helpful and extremely lazy. She adds zero value to your establishment. read more

We went here for the NYE celebration so we could celebrate early with our kids before their bedtime. The bowling was fun and laser tag but the food is nothing short of disgusting. We got some pizzas as part of our package and they were gross- even the kids didn't like it so I decided to order some appetizers that were equally disappointing. The guacamole did not taste like real guacamole, the calimari was gross. The dipping sauces we equally as gross. We were disappointed because we spent so much money for the full package experience and food was not edible. I would NEVER recommend ordering food here. read more

Was not impressed with this location. Very limited number of employees present for a Friday afternoon during spring break, although not very busy, still too few employees available. I saw no COVID-19 cleaning going on in the game room after spending 3 hours with my kids. We ordered pizza, service was slow, the pizza was mediocre. Once the pizza was delivered, our table was never visited again. No employee's was present or visible. We will not return to this location!! read more

When this location was Summit Arcade we absolutely loved coming here! The employees were always happy and helpful and it was evident that they had the support of their management staff. I'm not sure if it's the change in ownership or name or what, but today was the worst experience and the lack of care or help from the woman manager was appalling, and I'm not just speaking of helping the customers I'm also speaking of the woman manager not helping her employees, she acted as if she could have cared less. We first went to the restaurant where the sweetest waitress stated she was working alone. The very long story is this woman manager had her one waitress running from the restaurant to the eagles nest trying to juggle all of the customers orders, and had a kitchen staff that who really knows what was happening there. They literally messed up every order. We had three adults and seven kids altogether but we gave individual orders which our waitress was very attentive and helpful with (we knew that could be stressful and were patient with her), however as we noticed no food coming out after 30ish minutes there was the woman manager just standing off to the side. Did she come to check on our table? No. Did she attempt to help our waitress make sure the kitchen staff got the order? Not that we could see because she never went near the kitchen. So after nearly 40 minutes two kids pizzas come out and they have the wrong toppings, but at least there is food, and five kids and three adults are still waiting for food. Then one adult gets the wrong salad, during this time the right pizza is brought out, so the two kids that got pizza now have double pizza! (Sweetest kids ever and they share some with their hungry friends who are still waiting for food after almost an hour) I end up canceling my own food (I have specific food allergies and at this point I don't trust the kitchen). One more salad is delivered randomly and the bacon looks raw so it's sent back. Finally two more kids are fed leaving the last three still waiting (this is at least over an hour of waiting now) so I say if we get our food I would like it comped or just cancel it if it's going to be much later. They bring it out for my kids but when they hear I'd like it comped for the wait they took it back!! So now my kids don't eat......then a gentleman who is but isn't an actual manager (I don't know what that is) he's nice and accommodating and comps everyone's meals and we (after an hour and 45 minutes of a nightmare) leave the restaurant to go play in the arcade. I'm waiting in line to figure out the whole game card thing and it's taking a minute so I see the woman manager behind the counter doing nothing. She grabs an empty drink cup (looks to be her's) and comes out from behind the counter leaving only one employee working one register (two are unattended) I politely stop her and ask if she works there (I know she does) then I ask if she's able to help with the line to help take care of customers waiting. She says she's currently working an event and she can't actually help but she can call someone to help me. I said no, I would like you to help me ( she had been standing doing nothing for quite a while) but now she really had to work the event she was working. I called to input a complaint about this manager and no one answered the phone so I'll put it here for others to read. My goal in this is to hopefully see a manager who supports their employees and staff and actually does work. I regret not getting her name but she had very bleach blond hair and was of course wearing a managers uniform that in my opinion she should not be wearing. Shout out to the employees who were working there today. I would love to see this be a fun family place once again! read more

Worst food ever wing meat grey , hamburger was awful. Don't eat here, a waste of our time and money .

I always enjoy my time at the Summit! Great neighborhood haunt, friendly servers, competent managers. Karaoke Fridays is my favorite!

Awesome time!!! Karaoke, awesome food, great drinks, really fun atmosphere! Ryan the manager was super sweet and fun and checked in on us! Yubi our server was super attentive and great too! Come for Fri karaoke!!!!! read more

Food is decent, terrible service. Arcade and bowling are fun but don't expect much from the restaurant portion.

They suck for night games obviously getting people to bowl is more important than putting on sports games on tv they couldn't show Dodger game every time I've been here ive had to ask to change the tv I'm done here NEVER AGAIN WILL I CONE TO WATCH A GAME HERE read more

Way over priced Poor service and it starts at the top with the owner I was next to a family had to be moved three times because there was something wrong on the other two lanes. The didn't extend their time and gave them a $10 game cars which they didn't want since they didn't have kids I let the manager know how disappointed they were since they were vocal to us and he said that's the owner. So I let him know what a poor job they did in handling the issue and the customer was upset. He said they seem fine with the game card. I said I'm telling you they aren't because they are complaining about it to everyone He oh well With that attitude it's going to trickle down and it shows. This place won't last 2 years read more

I wouldn't give this place a single star... they wouldn't understand the meaning of punctuality if it bit their collective ass. If I was as unprofessional and haphazard as this assortment of inept half wits I'd never work again read more

My review is for the restaurant. It's absolutely disgusting and I would suggest for anyone to not waste their money here! Also our server was absolutely terrible with her smart comments here and there made the experience worse! I would definitely eat somewhere else before you read more

This place has some of the most ridiculous rules for alcohol I have ever seen. They have a new rule every time I've come. First it was normal, than you couldn't carry more the 1 drink at a time (never heard of this anywhere btw, and just means now you have to wait on the slow servers to get drinks if you're playing pool), now everyone has to wear wrist bands. If it wasn't for $2.50 coors lights at happy hour, you wouldn't find me here. Might be fun for a family affair, but go elsewhere if you're looking to drink with your friends. They make it way more difficult than it has to be to order drinks. Also the food is not worth the money, eat before you come. It's unfortunate, because this neighborhood badly needed something like this close by. Guess I'll be waiting for Top Golf to open to find my spot. read more

I've been here two times. The first time the server was so inattentive we had to go to the bar and get drinks. The last time (which was my last time) the bartender ignored my boyfriend a few times he spoke up then the bartender proceeded to tell me (not knowing I was his girlfriend) that I'm not going to serve him because being "a dick and being an asshole" his exact words!! When I got the manager involved he was polite and apologized, but that's it just an apology... wouldn't recommend families going if they allow employees to act as such... read more

I came during a busy Friday. I parked next to a truck that was over the line, thus putting me over the line. To the person who purposely parked less than an inch away from my car door, you think you served justice. You didn't. You got the wrong guy who found the only parking spot available at that time. Bowling was nice. Comfy seats. Huge line at the main counter. Either their systems were down or they need a better system rather than keeping everyone in line until a lane opens up. Just had an arcade coupon that was only redeemable at the counter. read more

WORST BARTENDERS EVER!!!!! Waited forever on a Friday at 4:30 for a drink. It looked like there was 4 bartenders, but they were either walking around or chatting with each other. Finally when a bartender walked over, his attitude was rude and then walked away and waited longer. Until finally another bartender came over and was nice but very slow. They charge two taxes, city and state. Not worth it. read more

This place is a lot of fun for bowling and eating . It is great for families of all ages . There were 11 of my family members and I with the youngest being 2 years old and my cousin who is 4. Everyone had fun and there was a lot of room for everyone to enjoy . The staff was very nice and accommodating for my family . I would definitely come back ! I would recommend coming at a early time before it gets super crowded later at night. We got here at 6 pm on a Saturday and we came just in time because at 6:30 it got super crowded for bowling . read more

My children wanted to have a laser tag party, so we called the Summit about coming in on a Tuesday for their $10 unlimited play laser tag special. They were so great and so accommodating. All the families had a good time. Some of the little kids got to do bowling. The food was delicious, especially the nachos- not too soggy and had lots of loaded goodies. We definitely will be back soon. Thank you to the management and all the employees that made this day so fun! read more

Great food & family fun! Our go to birthday party spot, we always ask for Sierra in the restaurant bar- she takes great care of us all!

The Summit is a great place to let the kids run off some energy! Sierra at the bar is great and always makes sure we are taken care of.

Not for serious bowlers. I've been here a number of times since they opened with the family pass we purchased. The lanes are so oily that the ball barely hooks if at all. I asked the front desk if this was normal on one of our first visits and they just looked at me like they had no idea what I was saying. My average here is at least 50 pins lower. It's fun for the kids and a cool environment for adults but the lanes are no good. read more

Fun place. Just don't eat there. No vegan options and the food is over priced and tasted gross. Service was horrible and they looked at us like we were crazy when we asked to take stuff off the food because of dietary needs. read more

Abigail is the example of customer service. She has always been a great time when she is our server and she keeps every thing filled. She has always taken good care of the customers and she makes our experience a lot better. The summit is lucky to have Abigail on staff. read more

Food is great and Meagan R. is fantastic! Always enjoy coming out to The Summit Thornton.

This might be my new favorite Sunday brunch place. No wait. Attentive service and the food is always popping hot. They even turned on the outside patio fireplace and cleaned up the seating area when we wanted to sit outside. Love it's so close to home too! read more

Always have a Great experience here. They've been short staffed since the pandemic began and you may need to wait a bit longer but always friendly! read more

Was waiting to buy a game to play laser tag with four friends but the worker was to busy talking to his friends to notice us, so we decided to eat and come back to play. We waited another 20 mins plus to be seated. We ended up walking out to see the employees outside smoking together. read more

I've been here during the family day before the grand opening and it's still nice. Our server was Sarah and she was so sweet! All the servers and runners that came by were incredibly nice and respectful. We had a party of four with three of us bowling. Anything we needed was attended to right away. The runner forgot our ranch but Sarah came back with two ranch cups for us. This is a great place for family or just a hangout spot. The Blue Sky drink is one of the best! I totally recommend it. 4/5 stars because it is a little more expensive than other places I've been too. read more

Awesome! A little pricey on the food, everything we've had has been really good.

It is like a mini Vegas for kids, and a bartender/server Sierra is so accommodating and easy to work with.. highly recommend

Sat for over 15 minutes at the bar waiting to get greeted while the manager Matt helping behind the bar completely ignored us. If it was busy I'd be more understanding or even a simple greeting we'll be right with you would go a long way. Terrible hospitality. read more

terrific place to go have food and fun with friends. the arcade and laser tag are awesome and customer service is next level I always call to make reservations the staff is so nice and helpful over the phone. read more

This place is great! Yesterday my company held a private event which involved an entertainment package of Bowling, Laser Tag & playing Arcade Games. It was so much fun! We had a private room with private bowling lanes, with a buffet lunch and a private bartender. It was definitely great to enhance team bonding and provide us with some much needed relaxation. Special shout out must go to Melissa the event coordinator who helped us create this event, and Jo & Brandon for being amazing at the event and taking care of us so well. The food was delicious, the drinks were flowing well, and we all had a lot of fun. We'll definitely be doing an event with this company again in the future! read more

Had a few hours and thought it would be nice to take my daughter bowing. The bowling was fine, the service was a little slow and the food was over priced. Would have been nice to have been offered a refill on our sodas. But I expected all of these things. My complaint is that when I received my credit card bill I was charged some other group's very large bill. I was also charge correctly my charge for bowling and my charge for food. I have called numerous time and tried to get this taken care of with Kim. She always has a excuse and is in a hurry to get off the phone, She keeps saying she needs to figure it out but does not call me back When I called the first time it should have been taken care with no hassle. I am wasting way to much time on this issue, There better be a huge gift card for my daughter for all the inconvenience. read more