Great business I would highly recommend . They are professional & we always can rely on them to do…read morethe right thing.

I've been using Julie's Licensing since 2021 and have had an outstanding experience each time. She…read morehelped me register a car when we moved back to Washington, to get UW plates for my truck, and to help register a new car in the state while I was stationed in Virginia. I'm in the military and keep Washington as my residence, I recently bought a car in Virginia and she helped me register it in Washington through the mail. We went through the steps on the phone, mailed the forms, and had my plates and new registration a week later. Her licensing process is easy, fast, and thorough. Whether you're in the military or not, I highly recommend this business. If we have to do any other registration items I will definitely go back. She is the best!

Visited yesterday and was thoroughly impressed with Jacob's handling of my issue. I was merely…read morelooking for advice but he immediately grasped the situation and proactively worked to solve the problem. Where another office had simply directed me to call (or visit ) the "black hole" in Olympia, Jake jumped on the phone, got directly to the correct person, and had the issue corrected! I hadn't even asked him to try to do that for me. While I was being helped, I witnessed several other people come in to transact their licensing business, and was also impressed with how the other employee handled herself with those customers. All smiles and friendly, professional service. Thanks guys, you knocked it out of the park! Highly recommend this office.

This is the second time I have had a negative experience at Kc's Vehicle Licensing in Arlington…read more During my most recent visit, one employee insisted that my 1985 Chevrolet C20 rolling chassis had to be valued at approximately $29,000 for tax purposes and stated that the condition of the vehicle could not be meaningfully considered unless I obtained an appraisal at my own expense. What makes this especially concerning is that the valuation exceeded even the "Excellent" condition value listed in the standard Old Cars Weekly pricing guide used by Washington licensing offices. That guide lists a fully restored excellent-condition 1985 Chevrolet C20 at $25,000, with lower categories ranging down to $1,000 for a parts car. After leaving, I visited another licensing office in Marysville where the clerk was exceptionally professional and helpful. She accessed the same valuation resource, reviewed the condition categories, and successfully processed the title transfer using an appropriate condition-based valuation. This experience demonstrated that the issue was not the law or the valuation process, but the unwillingness of one employee to work with a customer to determine a fair and accurate value. As a result, I submitted a formal complaint to the Snohomish County Licensing Division and the Washington State Department of Licensing. I appreciate businesses that work with customers professionally and apply the rules fairly. Unfortunately, this office has now provided me with two negative experiences. Terrible.

Just wow! Impressive staff!! I just moved from Oregon and worried about the hassle of registering…read moremy car. Brookelyn made the process easy! She's so bright and kind!! They have a nice lobby and great hours! Thank you Smokey Point Licensing!

Update on my previous review: Smokey Point solved my issue by contacting the State and getting me…read morean exception for the license plates replacement fee. Thank you Kimberly for going the extra mile in getting this done! I retract my previous review. Upon further investigation, the dealership left address information off the title application, although they claimed it was complete. It was not, and in the end Smokey Point did everything correctly and solved the issue of lost license plates for my vehicle.

I arrived around 3:45 p.m. on a Wednesday. There were two windows open, and I was the first in…read moreline. The staff assisted me with remarkable efficiency and a very accommodating attitude. I truly appreciated the service they provided, and I was glad I could get multiple tasks done at once, efficiently. Parking was easy, as there was a large parking lot available.

A trip to the DOL is hardly something anyone enjoys. I have had to come here a few times and…read moreusually have never had a wait. There are usually a few people working so if there is a wait the line goes pretty fast. The employees are helpful and efficient and I was able to get all my items taken care of. Glad to have it in the neighborhood.

What a GREAT experience. We just recently moved from CA to WA. I was coming to register our cars,…read moreget new plates, etc. I came in with my car titles, and I expected a long wait, but NOPE. Maybe 1 minute until I was helped. AND the guy who helped me was TOTALLY NICE! I don't remember his name, but I would like to complement his speed and kindness. He lives in Seattle and commutes up to Lake Stevens for work. Awesome dude. In literally 15 minutes, I walked out with new WA license plates. Anyone who is writing a bad review for this place, you just don't realize how good you have it up here in WA. In CA it would have been a 3 hour wait, with an appointment that I made 4 weeks prior, and I probably would not have even gotten what I needed. To walk in and out and DONE in 15 minutes?!? AMAZING SERVICE!

Thanks Manny! Quick and easy transfer of title, appreciate the service and was less than $50 since…read moreit was a gift.

Welp, I easily placed an order online for my expired tabs. Yes the tabs are ridiculously expensive,…read morewith excessive added fees but that's not in their control. I ran through the door ten minutes before closing and was greeted within 5 minutes. The tabs were ready and off I went. There's plenty of parking and I was shocked there wasn't a line through the door. Lucky me and you for having this license office in the neighborhood.

Outstanding. Just walked in on a Wednesday morning at 11 AM. Plenty of parking. No line I was…read moreliterally called to a window by one of the three staff as soon as I walked in. Alicia was professional and no nonsense. It took her less than three minutes to process my tags and I left with them in hand out the door in five minutes. Incredible. At the rate they processed customers even if there were a line it wouldn't have taken very long. Just saying this is the kind of experience you want to have all day every day. Thank you for having such a competent staff. PS this is a family owned business. For 57 years. Amazing value for the time.

I used to use Beverly's for everything applicable when I lived in the area. I've always had great…read moreservice and if you can make it there during work hours during the week there's hardly ever a wait. When I moved to California, I went to transfer my car title down here and suddenly realized I had absolutely no idea where it was. The kicker, I obviously had to obtain a replacement from Washington where I purchased the car. I called Beverly's and they were extremely helpful and willing to do this out of state by mailing some stuff in. I am inexperienced and naive, so I messed up the paperwork TWO SEPARATE TIMES ( I know), and they were still so nice and helpful. They paid to send stuff back and held onto things for me so we weren't playing mail tag. I finally got my title today and I had to come on here and write this. Customer service: 10/10 Patience: 1000/10

Once again, another GREAT experience with this business. Pretty busy on a Monday, but employees are…read morepolite and efficient as usual. I am VERY glad Beverly's is close to me and still open after all these years. Grateful for the service.

They charged me $16 for a replacement tab because the first one they gave was defective and…read morewouldn't stick to the license plate. They said they would have replaced it for free if I had come in the same day but my husband and I both work full time so getting the time to get into their office and wait in line for who knows how long is extremely difficult. It didn't change the date of my registration or cost any more than if I had been able to come in the same day to replace but they still had to find some way to rip me off just because they can. Absolutely disgusting and goes to exactly why so many people despise certain government agencies.

OVERALL: 9.67/10 (Yelp converted score: 5/5). This place is a shining example of great, courteous,…read moreand efficient customer service. I'll definitely be back in the future for my licensing needs. After getting turned away at another location (shall be left unnamed), we were trying to get plates for a car transferred to WA from California (2010 Lexus IS250). 1) VALUE FOR MONEY: 9/10. The unfortunate part is that the payment terminal charges $2.25 per transaction (3% of the tx for $75.01+ on credit cards), so I'd recommend using a debit card (flat $2.25). In total, the title registration and plates cost $198 (before the debit tx processing fee). Not bad! 2) QUALITY: 10/10. The staff promptly acknowledged us, and worked efficiently on our case with no hassles or interruptions. The clerk made sure the phone number on record was correct (repeating it back to us) and ensured we understood the expectations (signing, dating the right locations, verifying info, etc) as outlined by the documents. We received our plates immediately after paying the title registration fees! 3) SERVICE: 10/10. We were in and out within 15 minutes - even with waiting for less than 5 minutes outside (there's a max of 6 people in the lobby). We came in to get plates for my partner's car, after she moved it up from her home city of LA, California.

I got here about 20 minutes to closing, so probably not a surprise there was a long line. All but…read moreone window open, which is good, but only one worker able to turn over customers. The other slots all with the same person being helped until my turn came up. I waited around 15 minutes and hoped I would get my tabs before they closed for the day. Then a few windows opened up, all at the same time. The customers that had been getting helped for 20 minutes or more got processed. My turn at last! But when I walked up, the worker at the window helping me decides to yell out "anyone else here just for tabs? I can do both of you at once. It will be quick!" So she can help the woman who got in line after me, and I get to have a stranger standing 1 inch from me. I have no idea why. There were several windows now open, and only 1 in line behind me. While I had to remove all the credit cards from my wallet to get the drivers license out. I hope she didn't grab one, she was certainly close enough to. Leaning over the top of me because I had been standing in front of the window. From there - the employee ordered me to sign the registration - I need to do that to get the tabs? Never happened before - I've always just signed at home. She saw me hesitate and then asks me "Don't you know where to sign?" Yes, I know. I am just baffled as to why I need to do this now. She did not miss one chance to offer a snide reply to me, yet just handed the form to the person she had come up to join me in line. Did not order her to sign the registration. Offered nothing rude, just smiled and gave her her tabs. In hindsight I should have just told this worker I would wait for the next window. Perhaps she doesn't like people who are not Caucasian? I don't know what else could have generated this odd & negative response from her. I've never had a complaint about this licensing office before - but after this I'm sure any other place offering tabs would be just as good and more than likely better.

I moved from California to Washington and needed to do the "moved to Washington?" Thing of getting…read morea WA drivers license and updating registration/license plates. This office is specifically for the registration/license plates portion of that process. I was literally in and out within 5 minutes - insane for someone who is used to CA DMV wait times! I came in with my CA registration, my new WA drivers license, had to walk out to check my odometer (do that when you arrive in their specific strip mall parking lot and save yourself some time) and by the time I came back in with the reading and signed a few papers it had been 5 minutes and I was heading out the door with new plates. Incredible service, really happy about my experience here.