I don't have a lot of things I ship, so it has been awhile since I visited PostalAnnex. It was…read morereally enjoyable to be greeted with such a friendly welcome. My things required their packing expertise and we discussed best lower cost option. It was a good collaboration and I received both an email and voicemail indicating that Scotty was able to get it done at the targeted price. Great people and service. I may just drop in simply say "Hi" next time I am in the neighborhood. ;-) Definitely my "go to" shipping business. Oh! And the parking in the back north side of building is great. Thank you PostalAnnex Hawthorne PDX.

Great customer service!!! Very helpful with scanning documents and helping with digitization.read more

Top notch professionals. Everyone is helpful and kind…read more For all your shipping needs go to this Northeast Portland location.

Convenient for dropping off packages that are are labeled, but unlike many other stores, they won't…read moreprint a label from a QR code. If they added this service which has become the standard and would make them on par with others, I would give them 5 stars. That being said, they offer fax, notary, printing and passport services in addition to shipping. The small space is packed with shipping supplies, stationary, cards - you have to navigate your way around - making it feel smaller than it is. Located right on NE Broadway in the heart of Irvington, you can typically find a parking spot right out front, especially now that the city has reengineered the street creating more parking spots.

One of the better post offices in town. It's nice to have a parking lot and not have to fight over…read morestreet parking like you have to do in the NE. The staff here are very nice and helpful and it's usually empty when I stop by on my lunch break. When I recently went to send in my passport renewal, the woman at the desk was able to save me money by using a flat rate envelope over the legal mailer I brought in. She also made sure I had all the materials and everything was signed. I've been nervous about the whole renewal process and she helped give me a bit more confidence that I at least provided everything I needed.

Hours posted do not seem correct. If you need an actual…read morehuman, there may not be anyone until 9:00 a.m.

I've been here twice so far for faxing and notary services. Both times I've had excellent and…read morefriendly service. I'll be back for sure.

Here's a polished version with clean punctuation and flow:…read more One of the employees working the morning of April 30 was outright rude. I walked in to leave a prepaid package on the dolly, which I've done before without issue. While helping another customer, she stopped to tell me I needed to scan my label at the Amazon kiosk. As I began asking which part of the label to scan, she cut me off mid-sentence and said, "It doesn't matter; you still need to scan it." I wasn't arguing; I was asking a simple question. Instead of listening, she interrupted and made assumptions. The tone and behavior were dismissive and unnecessarily disrespectful.

I can't believe I've never reviewed The UPS Store--I've been going there for years…read more Even as recently as last year, I would have written a "uggghhhh" review of the location due to the frequent snippiness of the counter staff. But this year, I've (frankly) had a delightful time doing Amazon returns there. The counter staff I've dealt with have been very helpful and speedy. And the returns process for me (unlike a few other recent reviewers, alas) has been super easy compared to battling the returns machine at Whole Foods. One pro tip: if you're walking from the south, there's a crosswalk across Sandy, right by the location. Very handy.

Service is improving at this UPS Store location, but I have discontinued renting a mailbox here…read more I'd suggest going somewhere else. This is a very convenient Amazon drop off location and I rarely have to wait. The folks here are pros at quickly processing returns and accepting packages. Yay for earning an extra star from me, UPS!

The staff always seem put out to helping customers I go…read morehere grudgingly as even the most simple drop off is met with a "what"?

Service has tanked in the last few months, disappointing. No notary anymore and rude counter…read moreservice. Poor online options.

This business is NOT A POST OFFICE. Notice the Google search result says "united states postal…read moreservice approved" rather than post office. Also look at Google reviews; there are mony more than Yelp and are MUCH lower. TIP: I suggest getting a price quote BEFORE you give them all your personal information: address, phone, etc. This is absolutely possible, don't listen if they tell you otherwise. All they need is the destination address. The sales person will begin their interaction with you by starting a profile which will take some time. Then you will get a very expensive quote for what you're trying to ship. This is called the "Sunk Cost Fallacy" and it is a sales tactic based on the idea that if a potential customer has invested time in a transaction they will choose to participate in the sale even though the price is unreasonable because they have now invested so much time. So after you're waited in a long line and then filled out a profile you ask yourself, "Do I really want to drive to a cheaper place after all of this, or just have this done?" I wanted to mail a 194 page paperback book. After spending time starting a profile, which took quite a few minutes, I was quoted $11.75. This book cost $4.47 to mail at USPS. Because I am not a tool I decided to spend more time on this task rather than bend over and take it. I give two starts only because the employee was very nice (but slow). While I have no complaints about a slow employee, I know most people would prefer someone who doesn't leave you wondering if he has fallen asleep. This business is open on Saturdays, when the nearby post office is not. I believe this is the only reason a person would mail a package here. Or you're a guy who just loves to throw money away.

Great service! Been coming here for 20 years for most of my shipping and postal needs and I have…read morealways received friendly, helpful and efficient service. At first I thought something was wrong because the employees are happy, they smile, they engage in conversation, and most important, they hustle! Not adjectives typically used to describe USP workers. Yes, sometimes there is a long line especially during lunch hour, between 11-1, but it moves quickly. I know when I get to the front of the line, if I have questions they will give me the attention and info I need, like which is the least expensive way to ship a package. There is a long, high table that comes in super handy when filling out forms or finishing packing up a box. They have supplies there that you can purchase and also a small assortment of greeting cards. On Saturdays they are opened until 2pm which comes in handy when you have no time to get here during the week. Plenty of parking on the street. And right next door is a deli that makes delicious sandwiches. The only downside is they don't take credit cards and that is a big downside so I am deducting a star. I haven't carried cash in years! Most people don't. Luckily I keep a bill in my wallet for emergencies. When I don't have a bill, I stop at the ATM at US Bank across the street first. Again, not convenient. Other than that, no complaints at all.

Very quick and good place to get pretty much any photos done for whatever documents you need in any…read morecountry. The guy who runs it is very knowledgeable and friendly. The service requested was Canadian citizenship photos and ours came out perfectly. The area is not in a great part of Downtown (I'm serious) so park your car as close as you can to the front door. I also wouldn't be bringing anyone extra who doesn't need to be there unless they are going to be inside the building as well. No one, humans and animals alike, should be sitting in their cars out there just hanging out. The value is great. Not expensive. You do have to set appointments because they keep the front door locked for safety (you'll understand). Be on time, if not early, because they are good about texting if they can see you earlier.

Tony is lovely and does awesome pictures quickly & efficiently. He knew what was needed & provided…read morea passport photo accepted by the government officials without question. Making the appointment was simple, communications including the reminder notifications sent by text were timely and appreciated. The cost is more than fair & stated upfront. Paid parking is right next to the shop. I will definitely return for my next set of pics. I encourage others to use the professional work Passport Immigration Photos and Fingerprinting Services provides.

Did you know UPS OVERNIGHT deliveries are guaranteed to the minute?! If late they refund your…read moreentire amount! My son's urgent package was 3- minutes late on a Monday between PDX & LA. I received a full refund. UPS will now have my business over FedEx.

I wish I could write a 0 star review. Yes, a 0 star review. What a JOKE this place is. What an even…read morebigger joke for who was working at this location at 11:15am PST on Saturday, 2/7. I was trying to print off 18 copies of a PDF Document for a Super Bowl Party I'm hosting, and I was told to email the document to their email. I do that, and it comes back up as an "Error." So, I kindly ask the lady working at the front (who was incredibly rude btw) for help, and she said, "oh you're suppose to get an email back saying it was delivered." So, I check and it still says "error" and I show her and she goes, "oh, that's never happened before." and proceeded to look at me like I had 3 heads. Uhm, ok. So then she said, "you can send from a different email." And of course, that didn't work. So I proceeded to ask for help, and she completely ignored me. The other man working did the same too. So, she didn't say sorry or nothing. She just added that never happens. Uhm I'm not technically challenged like she might be, so I know that is bull sh*t. Never ever ever COME HERE again. I swear, UPS Workers are always rude to everyone anyways. What a JOKE. Now I'm walking 20 min away to The Post Office. Thanks for nothing, UPS!