I brought in a Amazon return It had two boxes he told me it had to be in one box I said this is…read morehow it was delivered He Said not my problem He said he could sell me a large box or I could tape the two boxes together. I ask if I could use some tape he said no I could purchase some what happened to common courtesy.

Expensive and you are on your own with follow up if any problems. No one answers the phone and the…read moremailbox is full. They really don't want to help you once they have your money. The tracking is terrible: my package was out for delivery, then flipped to "On the Way." Attempts to contact the store or UPS went nowhere. Can't talk with a human. The voice systems redirect you elsewhere. I have very little confidence in this business. Will not use again.

I have been using Postage Express for several years now and more recently I can say there is no…read morebetter place to do business. John, is fantastic. He is a professional and goes out of his way to assist and get the job done in the best possible way. I have had several opportunities lately to recommend Postage Express and I am happy to give John's name. Thank you to Postage Express and to John in particular. Linda

The customer service here is ALWAYS so wonderful. They are very personable, pleasant and helpful…read more It's so nice to walk into a business and be treated well and respectfully. They are my go to for all my shipping needs.

Great shipping drop off service and friendly staff. The place is well located and good amount of…read moreavailable parking spots

This place has been a life saver when I've needed to drop something off to ship, make a copy, get a…read morenotary and scanning and sending a document when my computer has been down. There is usually only one person working, so be patient when you are in there- the guy who is usually in there is quick and efficient, so you aren't going to wait long.

Would be negative stars if possible. Another person dealing with undelivered packages, lies by…read moredrivers, and abject failure of their customer service to do anything. Never had a problem with UPS, USPS, Amazon, even just local delivery folks in Honda Civics. Has been an issue with at least 25-50% of the packages to my rural (but highly accessible) neighborhood since Helene.

Worst experience ever! LONG story short, Kerri Bobo was supposed to be in charge of my already late…read moredelivery. I reached out to her and she responded, "I am so glad I could help with the mix-up yesterday and once again, I am extremely sorry that happened. I will make notes on this and let the driver know." Well, guess what? I had to call AGAIN to see where my delivery was, and IT WAS NOT EVEN ON THE SCHEDULE! They have no idea what they are doing, but luckily, GREG made it work. Kerri, do your job. No refund on my $249 shipping fee, no apology letter - squat. FYI - be on this company several times to make sure you are on the schedule.

Hak is great, nice and helpful. Best service. Thank you!read more

Great convenient location and easy access from the 240. It's hard to find a shipper that takes…read moreFedEx, UPS and USPS. The owner/operator, Hak, is an incredibly kind and courteous man. He was very personable and helpful with my long list of shipping needs. So glad to find this place in the neighborhood!

I had left an article at a local hotel and needed shipped back to my home. The hotel recommended…read morePostage Express. Talking to Francheska we decided the best way to get the item back to me. I received the package quickly and at a great price. Francheska did an outstanding job in listening to what I needed. Great customer service.

I frequently use Postage Express to ship items for my husband- who works from home. I go to this…read morelocation- instead of the UPS Store - because I can bill his UPS account - which isn't possible at the UPS Store. Typically the same employee is working at Postage Express when I am there. This person is extremely slow and unhelpful. They seem to be becoming increasingly hostile towards customers- and I'm not the only one who has noticed. Use the post office or the UPS Store by Food Lion if at all possible.

Rick is the owner and a really nice guy. His employees are professional and personable. I am a…read moreregular, dropping off prepaid shipments. They probably don't make much for the service, but are appreciative anyway. I have ordered color printing via email and they do the job quick! If you come by often, you get a good feeling from them - they enjoy you coming by.

Called the store because the website wasn't letting me charge my card. The woman who picked up…read morecouldn't be bothered and said they have nothing to do with UPS even though it's what the store is called. She was pretty rude and didn't put any effort into trying to solve the issue. Ended up having to ship with FedEx. Won't be using this UPS going forward.

These wonderful people help me return things from Amazon. Amazon does have return labels! They're…read morealways friendly and helpful!

Had to FedEx a package and I made it clear I need signature on my package, turns out my package is…read morestill out for delivery and looks like no signature required! clerks please pay attention!!!

Dropped off a Amazon return on the 4th and as of the 12th still hasn't been turned over to UPS. I…read morecalled and Dyatlov assured me that it was physically impossible for the package to remain in the store that long.

I realized at 6:02 in the evening that I needed to have large format prints for my job early the…read morenext morning. I called the UPS store in Black Mountain, knowing they close at 6:30. I spoke with Bobby, he gave me the store's email address and said he could print what I needed in a few minutes. He did not once mention the time or sound at all disgruntled. He had the prints ready for me when I arrived. He was both friendly and professional. Thanks Bobby for your great attitude and customer service!

The costumer service was superb. The quality of the work was superb. The turnaround time was superb.read more

I used to use Printville and loved it; I was always given a fair price and was happy with my…read morepurchases. There were times when my order was messed up, but it was always fixed for free, and my money was given back. The past at least 4 times that I have been to Printville, my order has been messed up and drastically overpriced. I DO NOT recommend! I am extremely disappointed and will be taking my business anywhere but there. This most recent time, my order was ruined, and my money was not returned. I will not be returning.