Their dispatchers 9/10 times will refuse to pay you a Truck Ordered Not Used (TONU Fee) even though you are owed it by contract. They lie to drivers saying their clients canceled loads but have really dispatched them to a 2nd driver for a cheaper rate. Then refuse to pay your TONU. The load info is 90% incorrect; you show up and it's heavier and larger than it should be but they bid on the load by "truck size" not freight size so drivers are told they are still required to take the larger freight for no additional compensation. But on my last load when the client changed the number of skids to more than my truck size, I was told no TONU because it wasn't the scheduled pick-up time yet (even though I had driven 1.5 hours & was at the pickup site) because the dispatcher told me she "thought it was ready early". But they claim that she never said "Head there early" so I'm not owed the TONU. An unethical company trying to operate in the US as if they were operating still in the socialist country of Ukraine that they are based in. read more

Recently Millhouse was unjustly reviewed with various fake, and negative reviews. I would like to say that they are all fraudulent, and there is a legal proceeding pending. We reported a freight guard against VS Services LLC (MC 688978) and the proceeded to have all of these negative reviews posted. You can clearly see that all of these negative and fraudulent reviews were added after the freight guard was posted. VS Services LLC back solicited a shipper, modified an in-transit agreement, lied about the location of the freight, and did various other unethical business practices. I have been working with Millhouse for 3 years and we base our business practice on Honesty, Integrity, and Reliability. Please feel free to reach out to us for clarification. read more