My husband and I had an Amazon return in a huge box. We parked right outside the UPS store in IH 35…read morein Round Rock. As we struggled to get the box to the door, Roxanne, a smiling employee, helped my husband get the box through the door. She also helped us with choosing the correct process to obtain the QR code to initiate the return. We were so impressed by her! Thanks to her help, we were able to return the product in time to get a refund. This is by far the best experience we've had returning anything. Great customer service, Roxanne.

A young lady with blonde hair. Very unpleasant person. I asked for some tape and she intentionally…read moreavoided my question, proceeded to give me a return slip. Then my husband asked her for some tape since I think he thought she didn't hear me, and she yelled, "I got it! You can just leave the box here." I also did notice how she told a white person hi, but didn't welcome us with the same entrance. I think this may go beyond lessons in customer service but please UPS do better. I've never been treated that way here. Ever.

I was looking for a place that could print a poster that wasn't the usual aspect ratio, and…read morestumbled on to PostNet. I made an online inquiry, received a very prompt reply, and exchanged e-mails with the business owner, Greg. I ended up submitting my request to print a graphic image on foam core board. The service was quick, the price reasonable, and the quality very good. Given this was my first experience having something like this done, I was very pleased. Everyone we worked with was friendly and accommodating. We expect to have other printing needs, perhaps for photographs and/or business cards, and wouldn't hesitate to return for these. I noticed that they also offer postal boxes. This is a small local business we'd like to support!

Great owner and staff at this location, convenient location as it's on most folks way on.Red Bud…read moreLane!

Do not recommend... people were nice, but employees are paid low wages and receive minimal…read moretraining... took a box here on Saturday and watched them label it... Two days later my box shows up on my front step without a label... luckily my original label was legible from when I received the goods... I had X"d it out but somehow someway, some knuckle head delivered it to me using a 3 month old label... Double fail... I'm gonna not go here no more... had to drive 1.5 hours there and back just to hear them say... sorry

Small place. Friendly. Helpful…read more The Ups store I first went to could not print my shipping label from my phone. Ups store printers not available to use from a customer's phone either. Thankfully the Postal Annex was there to help me print my label and mail my package. Very nice place.

Great customer service! The "other" office store offers a…read morelarge arsenal of high tech office equipment for self service use. Myself and older friends like the personalized care we get at UPS. Amhad and Colleen were busy and shorthanded on a Monday morning. They took charge of the task at hand and efficiently took care of our needs. We left with confidence that the job was done right.

Millie is an absolute ANGEL. Someone give this girl a raise. I was frustrated to the point of tears…read moreon the phone about a package being mislabeled and she went the extra mile to make sure she knew exactly what happened internally and give me instructions on how I could best receive my package.

Drive the extra 5 minutes to the USPS office. It cost me $1.55 a piece for two extra postage…read moregreeting cards. Parcel Plus wanted 7.50 - not really worth my time to ever use their services again. I can imagine UPS and FedEx rates are equally as bloated. Buyer beware.

I had a FedEx package that arrived sooner than expected. When I wasn't home to sign for it, they…read moresent it here. I went to several different Fedex locations to obtain this information but they all agreed that the package had been dropped off here and signed for at this location. When I came in the next day to retrieve it, I was greeted by a nice but shy younger female employee who could not locate my package. When I asked her to double-check and look again, her manager came over and yelled at me. This woman was combative, rude, and arrogant. She explained to me that FedEx drivers and staff were idiots and that they had messed up, not her. She said they make mistakes all the time and that it wasn't on her to fix it for me. She also refused to look again for my package and then told me, her staff doesn't make mistakes. Ever. She literally said her staff doesn't ever make any errors so they couldn't possibly have misplaced the package and didn't need to look again to appease me. I will never go to this business again for anything. It's not the right way to treat customers, who are frustrated already that they have missing mail. She did nothing to improve the situation. We never did find that package and the whole thing had to be refunded and reshipped, which took weeks because she could not be bothered to just check for me one extra time to help.

Went to send a Overnight package today at the Wal Mart location today. It was my first time using…read morethis location after a not so good experience at a stand alone store. When I walked I was welcomed by Cameron and very nice young man. I told him that we needed this package overnighted with a signature guaranty by close of business tomorrow. I had already checked the rates and was pleasantly surprised when the actual price was almost $20 cheaper than was I saw online. It is not as cheap as it used to be for overnight (I remember when it was under $20.00) but I loved that I was able to save $20.00 anyway. Cameron did a great job and it seemed like the store was staffed to handle more customers if needed. I will definitely use this location from now on.

Delivery by this location to Liberty Hill, Texas is nothing short of terrible. the last three…read moreshipments to address in Liberty Hill have been left anywhere from a quarter of a mile to dumped off in street three hundred feet to where packages should have been left at front door. Packages before the last three were delivered like they should have been. Very poor service.

We come here to get signatures notarized. It's kind of expensive at $10 per stamp, but the person…read moreis always there. Sometimes I go to the bank for free notary but there's no one there that can do it. They are usually quick unless they are backed up with customers. They have boxes, pack and ship things for you as you can tell be the name of the store. The store is very clean and uncluttered.

I cannot comment on all of their services, but I came here for fingerprinting and everything went…read moresmoothly My birthday was entered incorrectly so she wasn't able to start the process. She quickly advised how to get this corrected and was very patient while the system updates. She was super friendly! Overall great experience in that regard.