Yolanda and Jessica were great, they both arrived promptly and got to work right away. I stayed in when the cleaning happened, and they were respectful and worked around me well. They left the place sparkly clean, and the areas I didn't even expect to be cleaned were covered. Thanks Yolanda and Jessica! read more

This company does a great job- I've been using their services for over a year now. I find the cleaners to be really thorough and lovely to work with if you have questions. Recently, Ruth and Marion did a great job! and I also love Yeslie's work. Thanks, guys! read more

Fantastic service, really superb. I read that you folks are the #1 cleaners in Arlington on the ARLnow website and that is true. The two women who worked today to do a deep, move out clean couldn't have been nicer or more thorough. The townhouse was totally sparkling clean and the price was great. I will be recommending Maids in Brown to everyone I know here. Thanks!! read more

We booked a deep cleaning service with Rosa and Mary who were just wonderful! They arrived right on time and got straight to work. You could tell they really cared about doing a thorough job. Every corner, surface, and detail was spotless by the end. They were also understanding about our cat being in one of rooms while they cleaned, and agreed to clean it last so she could have a safe space from the vacuum. Our home feels so fresh and clean now. Pricing was fair for the work and time spent. It's been a stressful few weeks with work so it was so nice to have our home clean and one less thing to think about. I'll definitely book again. Thank you so much! read more

Had them over yesterday, I was a bit hesitant of having strangers come to my house like that. But Heidy and Angy were great and fast. My apartment shines! love it. I conducted a thorough inspections looking for something they might have forgotten or missed, and I still haven't found a spot that was not cleaned. read more

Jola, Sulma and Jessica provided the excellent service I have come to expect from MIB today. Always prompt, thorough and careful.

I've been using Maids in Brown from the very beginning and always recommend them! They do a consistently great job, but Maria and Angie are two of our absolute favorites. They picked up on my preferences so quickly and always leave the house feeling extra clean and put together. Even our dog Bodie gets excited to see them at the door! read more

Maids in Brown's Yeirin and Fanny did an *amazing* deep clean of my home last week. They were so thorough, careful and effective. Everything shined and smelled great when they were done. What a great team - thank you so much, Fanny & Yeirin! read more

Been using Maids in Brown for a few years now - they are fantastic. Easy to deal with, efficient, and well priced. The team of Yeirin and Fany are the best - they are thorough and always leave my place spotless! I love how they fold the towels and leave everything looking so great! read more

I wouldn't say that this was necessarily worth the money -- they did a pretty basic job in our house but didn't wipe down any of the blinds. We had booked the service for two hours but they stayed a little over an hour. Our search for a really good cleaner continues, but unfortunately I probably wouldn't book them again. Edited to add that they weren't able to find my booking because it was just barely over two months old and the manager messaged me and was basically second guessing that I had received the service at all (which I did). read more

I have been using Maids in Brown since last year. I am very happy with their cleaning. After a long work day, coming to a clean home makes me very relaxed. They are very detailed and friendly. I love that I don't have to be home when they are cleaning. I like their easy scheduling and payment system. The other plus thing is they have a short arrival window. Most maid service companies I used before have three to four hours of arrival window. This makes it hard to schedule your day around. On the days I work from home I can still manage to have them because of the short window of arrival I can easily plan my day ahead. I highly recommend trying Maids in Brown. You will see how they can make your home so clean and spotless. read more

Maids In Brown - My very clean bathroom - Home Cleaning Near Me - Arlington, Virginia

The Team did a great job cleaning my apartment - truly sparkling! My frustration came from the coordination & transparency in pricing. My original appointment was 3pm and I received a call at 3pm the day of asking if they could come another day. I understand things happen, but after receiving 3-4 confirmation emails I was a little bothered. When they came my rescheduled day, the Team was actively cleaning my apartment and I received a call that I'd be charged an extra $25 because the Team needed longer to clean (15 min). No where on their website did they make clear that the price wasn't fixed, or that it was based on time. When I asked they said it was because it was the first time at my apartment so they didn't know how much time to expect. If that's their policy, I understand but the communication needs to be a lot more thorough & clear. read more

America and Yeirin did a wonderful job with the our townhouse. we are always happy with maids in brown!

Maids in Brown did such a phenomenal job cleaning our house. It was spotless and they cleaned so thoroughly - even in hard to get places like behind the couch. They were responsive and efficient, and a great value. Will not think twice about hiring them again. read more

We have used them biweekly and results have been mixed. The initial cleaning was good, but follow-up cleanings have been varied. On this last visit, many areas were left looking maybe sort of wiped down but not clean (like counters and stove still had food splashes which we routinely wipe down so largely looked untouched). I watched as one of the women quickly ran mop over the main floor, missing about half of it. Off days happen. Even on a good day though, their biweekly cleaning service is more on par with other companies' "touch up" services. For example, they do not seem to wipe down baseboards or moulding, make beds, or wipe down windows on French doors. Yet, the price is the same as other local companies that include these as part of regular biweekly cleanings. There are some clear pros. Cleaners have always been friendly and were responsive to preferences (though tough if you don't speak Spanish). The owner is super responsive to messages. Scheduling has been easy. read more

The person whom answered the phone was abrasive and more interested in the square footage of the home vs what I wanted to have cleaned. After speaking to her, i didn't have confidence that the crew that would be dispatched to my house would do a credible job. In the end, I did it myself. read more

Busy working mom, husband always at work, and two toddlers who wreck the house daily. This is a thank you to everyone at Maids in Brown - specifically Patricia, Yesli, and Karen. Thank you. I couldn't run this house without your help. Streamlining life in ways I didn't know were possible. If you're thinking about getting help at home with cleaning use Maids in Brown. read more

Patricia and Karen did a deep clean on our apartment, including the oven and the fridge. Our house hasn't been this clean since we moved in. Cleaned the baseboards, blinds, and everything in between. If you need a cleaning service, Maids in Brown can't be beat! Ask for Patricia and Karen! read more

Blanca, Lesany and Sulma did an amazing job cleaning our house! They were courteous, through and everything was spotless by the time they left. read more

Echoing other reviews that there is a total lack of transparency on the pricing - particularly that the $124 "standard cleaning" is strictly for one hour only and that they will charge extra for "needing extra time." This was not communicated beforehand, and as such, they ended up skipping most of the necessary cleaning I needed (like bathroom floors, dusting, etc)... $124 for one-hour is an extremely high price for an OK quality job. I will unfortunately not be using this service again. read more

Very thorough, efficient, and professional cleaning. I was impressed with the quality of work and attention to detail, Looking forward to future visits! read more

I've decided to try this cleaning service relying on google reviews and their website description. Not only did the personnel come 40 minutes earlier than we scheduled, but it has also not provided regular services listed on their website. Honestly, I don't know why there are so many positive reviews when clearly my case was a bad one (1 bdr. apt, 750 sq.f.). Here are the services which were not provided: 1. floors in the living room, kitchen, and bathroom were not moped, moreover I had to do extra vacuum cleaning in the kitchen 2. outside of cabinets in the kitchen were not cleaned 3. not all vents are cleaned (living room and bathroom) 4. toilet was not cleaned outside 5. bedroom was not cleaned. I have also included cleaning the refrigerator and it appeared that the time cleaning for the refrigerator is included in the regular clean time. Check the pictures to see the results. I believe the services provided do not cost 169$ (124$ - regular cleaning +45$ refrigerator cleaning) read more

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Maids in Brown did a move-out cleaning on our townhouse at the end of the lease period. They did a great job, cleaning top to bottom and bringing it to a great state. Even cleaned the fridge and oven so that they look almost like new. The team had scheduling issues finding the hours necessary to get the job done, but they communicated very well and took the time to do the job right. I would definitely use them again. read more

I use their service every 2 weeks, and they have come a few times to my home at this point. I am home when they clean the place (more secure for me to supervise a bit). Pros - Automatic credit card charging which is convenient - Easy to reschedule through their booking website - Thorough cleaning - Was able to ask questions before hiring them entirely through Yelp messaging - Small window for arrival (1.5 hours) which helps plan my day around them - Polite staff - Active registration with the State Corporation Commission - Asks me to confirm everything is acceptable before they leave - Punctual - Willing to customize cleaning a bit. I tell them to skip some things to finish faster sometimes. - Has a website which provides an estimate Cons - They were running late one time, but I wasn't notified. I called their manager (Winta) and was told that they would be arriving late at a new time (just a half hour after the end of the scheduled window). They did show up on time for the new ETA. read more

We have been using Maids In Brown for years and the cleaning crew always does a good job but this review is for Karen and Guadalupe specifically - they did an outstanding job on their most recent visit my home. They showed up right on time, were friendly, and did a very thorough job. They were the best team we've had from this service! read more

Ada and Fanny did a wonderful job cleaning our home! Life circumstances have left me less able to tidy up than usual, and they made everything sparkle again. We have dogs that shed quite a bit, and all the fur that tends to accumulate near our baseboards was thoroughly vacuumed up. Very satisfied with the work, and will definitely be hiring the service again. read more

We have been using them consistently and used to get very good cleaning. However they seem to have a new crew. The past two cleans they haven't cleaned all the bedrooms. Today the nursery was left uncleaned. In addition, they didn't take out the trash (I had to do it). The girls left after an hour (seemed to be early). When I asked why they didn't clean the nursery or take out the trash, they said they forgot. They put all the kids toys on the changing table and didn't put any of them back. Seemed to be more a social hour for the girls that showed up. Disappointing to be charged 282.00 and have this kind of service. Will be cancelling our reoccurring service and looking elsewhere. read more

I have been using the Maids in Brown cleaning company last few years. Team Guadalupe and Lesany come to our apartment once a month for standard cleaning, and they went above and beyond my expectations, taking extra care to ensure that every nook and cranny of my place was thoroughly cleaned. They were very respectful of my home and belongings, and took the time for any areas or items that needed special attention. I really appreciated their dedication to making sure that everything was cleaned to my satisfaction. I highly recommend this cleaning company for anyone in need of a thorough and professional cleaning service. Their attention to detail, professionalism, and commitment to customer satisfaction truly set them apart from the rest. Thank you for doing such an excellent job on cleaning my place! read more

At the start, when we first started using Maids in Brown, they were wonderful. The work they did felt like magic to us and we wanted to keep going with them. However, after that initial day, the quality of the work started to decline, in particular the past three sessions. They call about coming early and then ask about leaving early. Last month, they were supposed to clean a full 2400 sq ft house but asked to leave early and promised to do the full house next time. That next time came, they came early, and asked to leave early. We called and asked for a rationale and received a number of them: the pandemic has forced them no to enforce absence policies, we are in Washington, DC and it takes too long to get there, and the employees are mothers and need to get back to their families by 5:00PM. They didn't have a full explanation as to how those responses applied to us. If you don't have enough employees, you need to drop some jobs then. If DC is too hard to get to, then why take jobs there? If they have to be home by 5:00PM, who is scheduled after us? Our window is supposed to be 2:30PM to 4:00PM- so if they are supposed to be home by 5:00PM, who is scheduled after us? Our thoughts were that they had other more lucrative houses to go to, but they denied that was the case. In their rush, they did not clean well so we had to go back through. The agent said they are thorough if it's part of their list of what they clean- I assume vacuuming the carpet, sweeping the floor, wiping down the tables are part of their list. If not, I do question what they work on. We were also told they wouldn't come do the job if they would do a quality job, so why did they come? We were told we could call them back to finish the job, but you can't tell us they need to rush out and say they can come back, that's contradictory. The worst of it all is that we never have them clean a complete house- they don't do the bedrooms as we request so it's just the dining room, living room, kitchen, and sitting room for the same time as full 2400 sq ft home. Certainly our home can be cluttered, we have two kids, but that is why we don't ask them to clean the bedrooms and move as much of the clutter out of the way. But, that's also why we had hired them, we needed the help to keep up. read more

Karen and Lesany do an excellent job and are friendly and professional. Great service, thank you!

Maids in Brown always do a great job cleaning my place and Brenda and Wendy are very sweet.

Like everyone else - I've been cautious to let people into my house unnecessarily during COVID times. Well after just feeling like I cannot live without a little bit of help for a deep clean occasionally - I hired Maids in Brown and I honestly wish I had done it sooner. Taking all precautions while still making my house sparkle - it's truly the best day of the month for me when they come. Special shout out to Bianca's team who made my house look amazing last week - which encouraged everyone in my house to keep it clean a little longer. Thanks again!! read more

Great work from Guadalupe and Tiffany (I think?). Thanks! Took real good care of the rooms I asked of and were detailed in their efforts.

Good service, Glenda and Fany are very reliable and good at communicating. They're good at following any special instructions, and have texted with any questions. read more

We have been using this service for over 5 months and appreciate the consistent effort of Blanca, Yesica and their team. They are very responsive and easy to communicate with if there are any changes to routine. With three big dogs , after they finish cleaning, you can't even tell we have three dogs! I like the online booking feature and being able to pay by CC. Company is a little pricier then other estimates I received but their service is reliable and they were able to put us on their schedule quickly. read more

After receiving terrible services from other cleaners, I was thrilled to find Maids in Brown. They are professional, responsive and thorough. America and Yeirin continue to provide a great cleaning service. They are the best. read more

MIB have been cleaning my house for several years. Blanca Yesica has been the crew chief since we began. She and her team are very professional and do a thorough job cleaning It's always a joy to be home after they have cleaned. Thanks Blanca! read more

Where has Winta and team been my whole life?! They are phenomenal! They do an excellent job every time they clean my apartment, very friendly, and always on time. Winta is very quick to respond to email and is just a delight to deal with. If you're looking for a cleaning service for your apartment or home look no further. read more

What a wonderful experience with Maids in Brown. Very professional operation and willing to handle tough tasks. They ask all of the right questions beforehand. I would highly recommend. read more

Quick response, was able to schedule a one time clean within a few days. Team arrived within the given window and were kind and courteous. The condo looks so much better, the price was fair, and the team did a great job. Will definitely look to again for future cleanings. read more