They were on time and ready to work! I have recently been diagnosed with M.S. and we have four small children at home, so cleaning the home was not the easiest task. They gave so much attention to detail, and treated our home like their home. Every nook and cranny that you could think of was taken care of and cleaned. I will definitely be asking them over again when the time comes due for a cleaning. It was worth every penny! read more

Celene and Carolina did an outstanding job with cleaning our home. Every surface is super- spotless and they work very quickly. This is my second time using this company and i experienced perfection just like last year. I love clean blinds and baseboards and our sofa vacuumed so beautifully. I highly recommend Maidpro of Rocklin/Roseville. Customer service and booking was a very pleasant effortless experience and they were out very quickly to meet our schedule. read more

MaidPro - Home Cleaning Near Me - Roseville, California

5 stars- Highly recommend!!! I hired MaidPro for a move-out cleaning, and they absolutely delivered. The team showed up right on time and got straight to work. They were friendly, efficient, and paid great attention to detail --cleaning areas I wouldn't have thought to check. By the time they were done, the place looked spotless and smelled fresh. The process was so easy. Scheduling was simple, customer service was responsive and clear, and they brought all their own supplies, so I didn't have to worry about anything. Worth every penny! read more

Yesterday, my home was cleaned by LIZ and NATALIA and I was ever so pleased by the results of their cleaning. It was immaculate! Having recently broken my shoulder, I have been very limited in doing any simple house cleaning, and they saved the day. Thanks to both LIZ and NATALIA for their GREAT WORK! read more

Totally appreciate the service. Our recent cleaners Elvia, Norma and Maria Stefani are wonderful. The little touches with towels, toilet paper and tissues make me smile. They even made up my pups bed. The service is worth every penny. If you appreciate good service and are looking for someone, I highly recommend MaidPro read more

I've had a great experience with MaidPro so far, everything I could have asked for in a home cleaning service. I've had an initial whole house clean, as well as a regular weekly clean, and both times the team was very thorough and professional, I am so impressed with the results. Liz and Natalia's teams are so efficient with their time, true professionals. I've used a few different cleaning services over the years, and so far MaidPro has checked all the boxes I look for. Communication is great, results are very high quality, pricing is fair, and so far everyone I've encountered from my first call for a quote to the team who arrives to my home is easy to work with and very friendly! read more

I needed a last minute moving clean out because my regular housekeeper was a no show. Maidpro managed to squeeze me in and get my 4 bedroom house clean for a very reasonable rate including some blinds and baseboards. The communication was incredible. Each time I had a question before, during and after the service I received an immediate response. I HIGHLY recommend. read more

Hands down, the best service we're ever had and we're tried many. Doug and his staff have been outstanding in working with me and my ever changing schedule at work. He understands my schedule as an Airline Pilot and is always there to work with me in confirming and/or moving cleaning dates. My "Team" is great! It is always nice to have a team assigned to our home and needs as it facilitates an easier experience and I can be assured that they do what I expect and have coordinated with Doug and Company. My team? Well, when the arrive, they go right to work and know exactly what we need. It's nice not having to "babysit" cleaners and watch what they do or don't do. For my wife, it is a great thing for her to come home to a clean, beautiful home. It's just one of those things that is money well spent and I can count on every time they arrive. Thank you, Doug and Maidpro for keeping us clean and beautiful! read more

The service given was not satisfactory at all for the amount they charge (Paid more than 250$ for a 2 bedroom apartment). After I got it all to their notice with proof (Sent them pictures) The deal between me & them then, was that they would take care of it in their next visit. Now when I call them for their next visit as promised they refuse to give service because I got their mistakes to their notice!! They have also blocked my cell phone number so I can't reach them. They are openly conning honest people of their hard earned money!! "BEWARE OF MAID PRO - ROSEVILLE!!" read more

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Celena and Catalina did a great job!! I recently hurt my back and have not been able to clean. My house was dirty! These ladies came in and worked very hard and quickly. They did such a good job that it almost made me cry. They even cleaned my base boards!! I'm so happy!! Rachel R read more

I've had MaidPro for about seven years. I've never had them do the back of my house. They won't come out to your house for a quote. I have told them they are overcharging. They only do my living room, kitchen one bathroom and want $177.00 for their hour long cleaning. I was told if I wanted to keep the maids longer, I should. Because I'm paying for it. But I don't want them cleaning the back of the house. They won't reduce the cost, I just need to keep the maids longer. This company was bought out about a year ago. I had no problem with the previous owners. Be careful the maids do a wonderful job, but the office crew is inflexible, rude and expensive. read more

I have been a customer of MaidPro Roseville for several years. They are consistently professional reliable and do a stellar clean. Chrycinda and Tania did a fabulous (above and beyond) job last Friday and despite the minor price hike April 1st (which is admirable that this company cares for their workers), I will remain a dedicated customer. You get what you pay for and with MaidPro you get the best. read more

A team came out and did a thorough job deep cleaning. Steam cleaned my walls.. vents and blinds. I was so happy with their work, that I would definitely have them back again... read more

So I have to say I am extremely happy with this company and the service that they did at my home. My husband scheduled to have a deep clean on the home as I am pregnant and due any day! The ladies came in and did an extremely detailed amazing deep clean on our home. I am very satisfied and we will continue with weekly service. Not only did they do such a great job but it is important to me that whom ever comes into our home we feel comfortable etc. My little toddler adored them and I felt so comfortable having them in my home as if they were friends! Olga led the team she is great and so was all the ladies GO WHITE TEAM! Doug was fabulous and checked back the next day to see how everything went. Extreme above and beyond customer service! Thanks Maid Pro! The Hernandez Family read more

We have had MaidPro for the last 6 months. Maribel and Maria Celaya are our regular cleaners. They do such a fantastic job!! The whole house just looks amazing when we return home. I feel so lucky to have them coming to clean my home. I had wanted to hire house cleaners for quite awhile and decided to try Maidpro first. I'm so happy with the service and the company. I wish I would have started with Maidpro a long time ago. The feeling of walking into a beautifully cleaned home is delightful! Thank you!! Myrna Wathen read more

Carolina, Tina and Salina arrived early, which I loved. These gals were very efficient, worked great as a team and so pleasant. They did a fabulous job today, the house we bought was filthy and these gals made us so happy! Thank You read more

DO NOT USE THIS COMPANY. Horrible experience and still on-going. I know it's tough to find a decent housekeeper wen you are new to an area and I thought this service would be okay since I spoke with the owner, Doug, on my first phone call to check them out. He assured me that they were an honest company and insured, etc. Well, I came home and the next day noticed my wood dining table was terribly scratched. I called and left a message and days later got a call back. The owner came over and took pictures and promised to email me back and told me he had a repair company that he'd talk to. He never emailed me. I called repeatedly and never got a call back. I finally got the guy Doug on the phone today and he promised to call me by 5pm today. That was also a lie. This company is run by a dishonest individual and should not to be trusted. read more

I just had MaidPro come to my house for the first time last week to clean, and they by far did the best job I have ever seen. They were very thorough. The only downside was that they are more expensive than other cleaning services I have looked into (the ones that are bonded). read more

My husband and I own several rental properties and have used MaidPro every time a tenant moves out/in. In the past everything had gone fine. MaidPro did a good job. Keeping in mind I'm very picky and expect tenants to move into a spotless new space. Recently the MaidPro crew did not meet my expectations. I talked with them about the situation and they sent the crew back the following day. MaidPro definitely made it right with the tenants and with me, the owner. The condo is spotless. I'm so glad I have MaidPro to help with our business! read more

Defiantly recommended for any cleaning needs! I had these two amazing ladies Maria Celaya and Maribel Diaz, they got the job done! I'm usually skeptical about people cleaning my house but WOW these ladies did such an excellent job!!! :) read more

This company is fantastic, they have shown us their generosity in a time where uncertainty is around every corner. Two ladies Carolina and Celene came to our home on time. I found them to be kind, courteous and very hardworking. Our house is so clean. I highly recommend this company! From the office staff to the ladies that come out to clean A++ read more

Maidpro Roseville is my absolute go to for all housecleaning and related services. Josafina and Maria Celaya came today and were miracle workers! They were fast, friendly, extremely polite, trustworthy and all around professional. They have made my life so much easier and I couldn't be happier. My home is squeaky clean once again! I typically work with Alex in adjusting schedules as needed and she has always been flexible, engaging and you can tell she cares about her customers and the business. She's is a true professional and a delight to do business with. read more

I have been using Maid Pro for almost 10 years and love, love, love this company. The girls are expert cleaners and very professional and honest. read more

We are very happy with the great cleaning team that cleans our house each month. They really do an outstanding and very thorough job. They even move and vacuum behind each sofa in the living and family room. read more

I had MaidPro come and clean for a move out/move in. I asked about all the things I needed cleaned (ie, stove, behind washer/dryer, fridge, side of fridge, baseboards, etc). Assured me all my concerns would be taken care of. Needless to say I ended up working until the minute my tenant arrived to take over the keys. Would not use them again. Had to clean all the above mentioned thing myself, good thing I had clorox wipes left that I could clean with! read more

I have used MaidPro for a year now, and am very pleased with their service and willingness to work with my constantly changing schedule. Today Maria and Maribel came-their service is still considered essential to keep things disinfected. They did an incredible job! Very pleased. Thanks! read more

MaidPro in Roseville cleaned our house before we moved in. We visited the house the day before the cleaners came and it was already pretty clean, but we were excited to have it done professionally. I talked to Doug about how we would not be able to see the cleaning until the night before the movers would bring our things and asked if I could have them redo an area if I am not happy with the service and he agreed. The cleaning was just OK. Several areas were missed and I was a little dissappointed since we paid a fairly steep price for cleaning (more than for our move-out cleaning in the Bay Area). We also had them do our carpets and the carpets looked very nice, but there were muddy footprints on our tile. When I called to give feedback, I talked to a woman named Anna. I told her that I was not very satisfied with the cleaning and she just kept saying that I should have told them sooner so that they could have come back to redo it. I told her that I did not feel right about having them come back after the movers came through because it was now much dirtier and we didn't have time to call her before the movers came. The only thing she or doug would offer me were discounts on future services. As we continued to discuss the parts of the job that were missed, she tried to sell me more services like window-cleaning. Why would I want to pay them more money when they did a below adequate job for a premium price the first time? There is a lot of competiiton out there. We lead a busy life with a small child and are thinking about having a cleaning service biweekly, but after my experience with this MaidPro, it will not be with them. read more

First time client. First time having my home professionally cleaned. I would give 10 stars if possible! I will continue to use this company. Sonia is a very kind woman who put me at ease, and made my home sparkle!! I hope to see her again soon! Flor worked miracles in a very old bathroom! Thank you so much. read more

Used them for about 6mo.., sometimes excellent job is done, sometimes medocre. Wouldn't recomend it :(

We had a Groupon for MaidPro. They came and cleaned the kitchen and bathrooms of my grandma's very messy house. They did a really good job. I think people expect them to do way more in the short amount of time they pay them to be there for. It is a very professional business and they do a good job. read more

I agree with the over all consensus. Stay away. There are to many choices out there to spend money on a poor company. They didn't clean our entire house. Of all things the neglected the guest bathroom. Then while cleaning the kitchen one of the maids broke our crown molding off of the cabinets. I called multiple times then finally a guy said he would come out to fix it and never showed up. It's still broke (I am waiting for my father in-law, who does kitchens, to come and fix it.) Definitely not a good company. Go else where. read more

I was being treated for breast cancer & and was going through chemotherapy. My sister convinced me to have professional cleaners come out & give me an estimate to do a good deep cleaning. Due to an injury several years ago many areas of the house were completely ignored as my physical ability was quite limited. I contacted the local MaidPro office & the owner came out later that day. I explained that I had been unable to do much cleaning, especially dusting, since an injury in 2008 & that I was currently going through chemo for breast cancer. We went room by room & I explained which window coverings needed to be brought down so they could be washed & which needed to be vacuumed. All blinds were to be cleaned, all interior windows were to be washed, the bathrooms were to be completely cleaned, the kitchen was to be cleaned & the entire house was to be vacuumed. There were 3 rooms that only required the blinds, windows & vacuuming. There are also pot shelves above the cabinets in our kitchen that I asked for a price to include them in the cleaning. There are several windows/blinds/window treatments that are high due to the tall ceilings in several of the rooms. I was quoted a price of $252 without the pot shelves or $280 to dust the pot shelves. I explained that I have never had cleaners come in before so it was all new to me. When I contacted Doug to schedule the cleaning I asked how long it might take so I could plan my day accordingly. He indicated that it would likely be 4-5 hours. I also asked if they would supply all their own equipment, including a ladder to reach the upper windows. I was told they would have everything they need. The job was scheduled for Thursday October 18th at 8:30am. I explained I had family coming in from out of town to support me at a 5K for Breast Cancer Awareness that weekend & then get my next chemo infusion the next week. When the girls arrived it was 9:00 (they left at 2:00). When I showed them the curtains to be brought down and/or vacuumed they said they didn't have a stepstool that would reach. I brought in my ladder so they would be able to reach them. I explained that those high blinds & windows were part of what were to be cleaned. This is when the owner showed up & removed a few of the window treatments. However, the 2 valances over the master bath tub were beaten with a Webster & never removed. I washed & dried what had been taken down but they were never put back up. I also realized that only one side of the blinds had been beaten clean, not both sides. To be fair, they did an excellent job with the shower in the master bath. Two smaller bedrooms were to have only the blinds & windows cleaned & the floors vacuumed, and 1 valance removed to be washed. Again, after I washed it nothing was done with it. I have since had to put it backup myself. The blinds in my office were poorly cleaned. A chain to a stained glass item made for me by my son has been broken & the item was just laid on the cabinet area. I was not notified that it had been damaged. In the front room area/my work area, I found that the wooden valances for the blinds were taken down or knocked off but never put back up & I wasn't told about it. The window treatments in this room need to be cleaned professionally, so I requested they be vacuumed. I do not believe this was done. I also doubt that the upper windows & blinds in this room had been cleaned as was part of the original agreement. There is also damage to the inside of the front window sill from the wooden blinds being beaten instead of vacuumed or wiped down. Again, the kitchen blinds were only beaten clean on 1 side, and the window treatment over the sink was not taken down so it could be washed. Without it taken down there is no way the window could have been cleaned. The pot shelves were dusted & the trophies were taken down as I requested but I have not been able to get up there to see exactly how well it had been done. There is a spot where a bird got into the house & that mark is still on the edge of the shelve. This should have at least been wiped away. The living area has window treatments that should have been vacuumed, and the upper blinds & windows were supposed to be clean. It does not appear that either of these took place. The blind on the lower window was cleaned on one side. The mantel above the TV/fireplace area was dusted but there were several spots that were missed. The vacuum used to vacuum the house did not seem to pick up very well. Some areas didn't look to be vacuumed at all. I understand that there was a lot of dust in my house as it had been several years since everything had been given a good deep cleaning. This is why I wanted someone to come out & see everything we wanted done & price it accordingly. I assumed that cleaning the blinds would involve actually cleaning the binds, not just beating on them to make all the dust go airborne & then re-settle read more

We have a large house newly purchased that we hired MaidPro to clean for us before our move in. They did a fantastic job. Dirty interior doors and baseboards are now white. Moldy refrigerator now sparkles. Fireplace ashes completely gone. Blinds all dust free and bathrooms totally clean. The place now looks like a new house. Prompt and professional, too. read more

I was very pleased with the service. The ladies did a very nice job cleaning my home. They were here on time, and took very good care of my home. While I did not sign up for monthly service, I would go back to them again for a one-time cleaning. read more

The maids were amazing! Finished everything so fast. Exceeded my expectations with the cleaning and organizing. When I need maids again, I will definitely use them! read more

We used Maidpro when we moved out of our house. Their team cleaned from top to bottom and made the place shine! It was a large house, and lots could have easily been overlooked, but we were so impressed by the job they did! I highly recommend you give them a try! read more

I have had Maid Pro as my house cleaning service for several years. The ladies always do a great job! They are thorough and careful. The office texts a couple days in advance to confirm the time, and on the occasions that I have needed a change in schedule, they have been accommodating. I appreciate that the company is licensed, so I am protected if there are any problems. They bring all their own products and equipment. I recommend this company if you are looking for a quality cleaning service and don't mind paying a little more than you would for your son's girlfriend's cousin. read more

I also wish I had read the reviews before hiring this service. Save yourself the headache and look elsewhere. The owner of this company is not truthful. When I called MaidPro, I spoke with Elizabeth. We agreed on what needed to be cleaned and she came out after the first cleaning to make sure the house cleaning was to my satisfaction. We agreed that MaidPro would clean the four bedrooms and three bathrooms of my home. They were to vacuum the upstairs, wash the hardwood floors downstairs, they would dust all rooms and clean the three bathrooms. We even discussed the fact the baseboards should be vacuumed. Elizabeth went on to explain to me about how powerful the MaidPro vacuums were. I told Elizabeth that I took care of the kitchen. One of the rooms upstairs was not cleaned at the first visit because my husband and I occupied it while the cleaning was going on in the house. They arrived at 1:00 and left at 3:00. One girl worked downstairs and one upstairs. Elizabeth told me it would cost me four hours, two hours per girl at each cleaning. We agreed on the price. I tipped the cleaners well, after each cleaning. The next three cleanings I was not home. After the second cleaning we had guests coming to our house so I went to the guest room to change sheets. I noticed a significant amount of dust in the room. The windowsills were thick with dust and the furniture had at least two weeks of dust on them. I dusted, changed the sheets and decided to check the cleaning job after the next cleaning. After the third cleaning I came home and decided to check the job. There was dust on most of the furniture in all of the rooms in the house. I was really upset to see that only a cursory dusting was done. The bathrooms were very clean. I contacted MaidPro by email and sent along pictures of the dust I had found on the furniture and window sills. This is where it all went bad. Doug informed me that the girls worked very hard on my house. In a future voice mail he informed me that the girls did what they could in the hour and a half they were there. What? We agreed on two hours per girl. He said the bedrooms were never included in the estimate. He said they vacuumed as an extra for me trying to do the best job they could. Dusting was never included in the estimate. So basically, they didn't clean the bedrooms, kitchen nor dusted the bedrooms. They cleaned the bathrooms and washed the floors in three hours???? I sent Doug a copy of the checklist on what was cleaned in my home. They leave this checklist after each cleaning. It included dusting furniture in the bedrooms "top, front and bottom", vacuuming bedrooms, dusting windowsills (blinds extra) bathrooms cleaned, trash emptied, washing floors downstairs, dusting furniture. They had checked off ALL of the items Elizabeth and I agreed on. Why I was talking to Doug about the agreement Elizabeth and I had come to was ridiculous. All he had to do was talk to his employee who did the estimate and he would know what we had agreed on. This could have been an easy fix. All Doug had to do was ask the girls to do a better job dusting. Instead, he chose to tell me I was expecting to much for a four hour job and I needed to pay more for dusting and vacuuming. I keep a very clean home. The girls never had to move anything to clean. The beds are made, dishes done and everything is off the counters, tables and floors so they can do their job easily. It is only my husband and I in our very uncluttered home. This should have been a cake walk for MaidPro. Instead I was told I needed to pay more if I wanted dusting and vacuuming done. What the heck did I hire them for then? Do yourself a favor and look elsewhere for housecleaning. You can't expect anything more than clean bathrooms from MaidPro. read more

I began using MaidPro back in April. I had not used a cleaning service since I've been in Northern California. There are so many to choose and I actually did have a few groups come out to the house....but I wasn't happy with anything I heard or saw. MaidPro was recommended to me by a friend of mine after I relayed to her some of my frustrating experiences.....so I decided to follow through with them. I travel back home to see my family on a regular basis and I like to come home to a clean house! I'm so happy I found MaidPro. Liz and Carolina, the Purple Team, do such a great job! The ladies arrive promptly every single time, always look fresh and clean and tidy, and are very professional. They immediately get to work and since we've been together now for awhile, I don't even have to ask them to do anything special, they always know what to do. Sometimes I stay home and work in the yard or the garage, and other times I go out to do my monthly grocery shopping. I love coming home as they are finishing up; the house looks beautiful, everything is spotless. They even vacuum my sofas and actually move things to clean them! The bathrooms look amazing; somehow they have managed to make my shower look brand new! I highly recommend this group. Doug and Elizabeth are great to work with, and now Julie is on board in the office. I love that they email me with updates and reminders and that I can email them when I have questions or changes to the schedule. This is a great service and I highly recommend them, and already have to many friends. read more

Our property management company had them come out to clean a empty house prior to us moving in. I was the one that let them in and I asked them to wipe all the drawers/cabinets and vacuum, etc. I went in after them and found that they didn't wipe ANYTHING! I spent about 3 hours with my sister cleaning after them. I would not trust them at all. With an empty house and a specific request, they could have fulfilled their responsibility but didn't do anything. There was a lot of dust in all the EMPTY cabinets in the kitchen and even some dead bugs. Shows that they literally didn't do anything but still got paid for it. read more