I tried Rosy's house cleaning. What a disaster!! She barely speaks English. She was rude. Then, her husband called me yelling " I KNOW WHERE YOU LIVE". He made threats. I called the police. Maid Pro's is a PROFESSIONAL cleaning company. If you have valuables, you want a company that is licensed and bonded, so if something gets broken you have recourse. You want the workers drug tested, so they are less likely to steal your possessions for drug money . And you want the help to be evaluated, to eliminate problems with lazy workers, like Rosie! MAID PRO'S cost a few bucks more( $10.00). BUT WHAT A DIFFERENCE. They call you to remind you they are coming. They show up on time. They do the work with a smile. The speak ENGLISH. From now on, it's MAID PROS for me! read more

Very disappointing...my mother had to touch up some places in her home that wasn't cleaned off. Not sure if I want to call them to clean my home, was looking forward to it :( read more

After a few small hiccups, Trish and her crew did a fantastic job on my move out clean. Thanks for your service. read more

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Absolutely disappointed with Maid Pro. The original clean was not what I would expected for a deep cleaning. I had dirty floors, dirty light switches, dirty fans, dirty kitchen counters, dirty toilets etc.. even though they advertise deep cleaning from top to bottom. Maid Pro did come back out and reclean for free which was better than the first cleaning as they specifically focused on my descriptive areas that I requested to be cleaned again. I wish I could say the second cleaning restored my faith in this company however there is still visible dirt on certain light switches and where the sliding back door is. The floors they said they cleaned several times and that I would need to have professionally cleaned, I decided to give it a shot mopping myself only to have dirt lift right off the floor displaying to me that they didnt even try. For the amount I paid to clean a empty, freshly painted house with a deep clean I am unfortunately not impressed. I would not recommend Maid Pro for cleaning services. read more

We had our first cleaning today and I am more than pleased! Jen and Stephanie showed up at the beginning of our window and immediately went to work. They did such an amazing job, especially on the areas that have been long neglected and my husband's side of the bathroom (I told Jen I can't figure out how one area can get so dirty!), but it looks great now. So glad we decided to go with the every 2 weeks service! Thank you Maidpro, Jen, and Stephanie! read more

Kari did an excellent job in cleaning some growing mold in my shower. My home always looks great when I arrive from work on Thursday night. Kari sets the table for my weekend!! It's so nice to relax on the weekend. Thank you Kari!! read more

The owner Trish of Maid pro is very friendly and personable. You can tell that she cares alot about here employees and taking care of the clients at the same time. Our cleaner was Monica and another team member and they did a great job. They were on time, very detailed, and they came to our house when no one was home which was very convenient. I would highly recommend them to others. read more

I love Elia and her team! As a landlord with a home in Lake Elsinore and personally living in LA county, finding reliable good cleaners is a must as I was getting the home ready to rent. Elia was very responsive and it was easy to book, she takes credit card payments and use automated systems to confirm appointments and give receipts. Her team also takes pride in their work as I asked for some spots to be cleaned a bit more and she scheduled someone to go out there the next day right away! Did I say her rates are beyond reasonable? Look no further and give Elia a call today, they are the best team to clean your home! read more

Well, where do I start... The cleaning was not worth the original quote at all and the company had the nerve to ask for overtime. I should have known that the job was not going to be thorough when the owner quoted me for 3 hours to clean a 2500 square foot home...with several room areas. What was I thinking?? They try to make it seems as if you will be getting 6 hours of cleaning but it is actually only 3 hours with two ladies. The job was super rushed...wood floors were improperly mopped and sounded sticky as if they cleaned them with sugary syrup. I thought that it was just the wood floors until we stepped foot on the tile...same thing. What a mess! My night stands and dressers were not wiped properly and the blinds were cleaned with what seemed to be a dirty cloth. There was hair all over the blinds and dust smeared everywhere. The wood stairs had white particles all over them as if they were cleaned with a cheap lint filled mop. The dining tables were not cleaned at all and they still had stains all over them that I had to wipe off. Wow! Should I go on?!? The owner called to ask if areas needed to re-cleaned after a couple of days instead but why not do it right the first time? If you want your home thoroughly cleaned without bait/switch or it being a rush job....choose elsewhere. These people are a joke. And.....wasted no time in calling to ask for payment. read more

Maidpro is affordable and honest! I was unable to be at my home due to going into labor the morning my apt was scheduled. It was important to me to make sure my home was nice and clean for when I arrived home with my new bundle of joy so of course I wanted to keep my apt and not reschedule. I left behind a check for the quote I was given and the key to my home. I came home to my house Very neat and clean. I received a phone call a day later explaining that the maids were actually able to clean my home quicker than the quote I was given and that they would be issuing me a refund because I had over paid. Talk about honesty!!! Very hard to find these days! I would definitely recommend Maid Pro! read more

Been using maid pro for over a year. Lydia and Lulu clean my house once a week and do a great job. House is always

I had the worst experience ever with Maid Pro in Temecula. I understand that a quote has to be made over phone which is fine, and any extra will be added after looking at home. First they were over half hour late with no phone call, second they sent one young lady there alone to start. She informed me that she doesn't have any details. Which shouldn't happen because it would be nice for me to know any extra fees that will be added before work starts so I won't come back to home with a big unknown bill. I called the office to inquire on when others will arrive, I got ,they should be there and they will instruct other girl to stop if she started. Which she didn't, thank goodness. Ok, other two finally arrive and want to start cleaning without having a walk thru with me. I had to instruct and lead her on all that should be happening. She started naming off so much they don't do to how much extra money added to what little they will do. When she was finished my bill jumped to additional $100 plus and saying that it would take over 8hrs. Which would put me at about $400. At that point I had to give more instruction to please call her company, her response was for me to call. Well, you did the walk thru you should be letting them know what you found. I no longer could take her nasty attitude and lack of professionalism. So I told them I would not be needing their service and why. More attitude so I had to dismiss her out. I still have not received a call or email from Maid Pro to find out why I was not a satisfied customer. There are to many professional, reasonable priced cleaning companies around that also does a good job, that I don't have to be dealing with all of that on top of a move and all else. So to wrap up, I found a company in Old Town that I am more than pleased with and cleaning time for home was 4 hours vice 8, and not almost $400 as Maid Pro. Maid Pro, don't let your workers give your company a bad name. read more

UPDATE: I just want to add that I am so pleased with the fantastic customer service I get from MaidPro. Some recent issues have caused me to make last minute changes to my regularly scheduled service and Dianya (I think that's how it's spelled?) has been very nice in handling it. read more

I have been using Maidpro for years and have absolutely no complaints. They do great work and are wonderful to interact with. They have the professionalism of a huge company with the personal customer service feel of a small mom and pop. I have recommended them to all my friends and family. The only negative is that I didn't start using them earlier. read more

I am so grateful for Elia and her crew of fabulous house cleaners!! As many have mentioned, Lidia stands out as a true professional; caring, and quality come with her service. Truly, all of the employees have been honest, caring, reliable, trustworthy, competent, and detail-oriented. So happy we found them for cleaning my grandmother's home when she could no longer manage that herself. We've referred them numerous times to neighbors and will continue to sing their praises happily! I can tell you if you're looking for people who work with heart and compassion, you have found them here. read more

As always I checked Yelp for the best house cleaning company near me and Maid Pro's lives up to my HIGH expectations. Would Absolutely recommend them. read more

Love love love Maid pro of Wildomar!! They are always on time! Trustworthy! And do an amazing job with our home Elia is your go to girl for everything and responds to all your needs in a very timely manner! Thanks girls we truest appreciate the care you take in our home! read more

MaidPro was absolutely amazing. My husband and I set up many appointments with individuals who had a "cleaning business" and they would cancel the day of a clean or the day or a consultation. After having this happen with multiple individuals I finally gave MaidPro a call and was not disappointed. We set up our first initial clean which they said would take about 4 hours and Rianna showed up right on time at 9-am. We decided to take the dogs and leave so she wouldn't feel weird having us home. After 4 hours, I received a call saying that they needed an extra 30-minutes and asked if that was okay - so we went ahead and approved the additional time. When we arrived home our house looked amazing! Rianna did such a great job and didn't miss anything - we were super impressed. We will definitely be requesting Rianna to come clean our home bi-weekly. Thanks so much MaidPro! read more

First time using MaidPro and thought to give them a try since they had good reviews. Oh my what I mistake, i should've just called molly maid (I've used them so many times) I don't know why I wanted to change. Anyway, so they got here late (appt was between 12-2) but that's fine then as soon as they got here they asked me what area I wanted cleaned so I showed them and told them it's already 2:50 so the time started from there but they said no as soon as they walked in that's the time they start ok fine so 2:40 it is. An hour later they were not done with my bathrooms (one lady per bathroom) so from there I knew they won't even get to my 3rd bathroom so I called the office to add another hour! So then they said they can work some at my kitchen...yeah they did one lady worked on my stove and microwave for about 30 minutes?! WTH!!!! The worst part they did a horrible job cleaning on my bathrooms. They didn't ask me if I wanted to check their work they said their time is up they have to go and left and of course I gave them tip. When I checked their works obsolutely unacceptable!!!! I could've done better than that and can't even tell what they cleaned! Paid $207 plus tip for 2 1/2 hrs (2 ladies)?! What a waste!!!!! Never again. read more

My husband and I are very displeased with the lack of care and professionalism of this company and its staff. To begin with, they are very expensive when compared to other surrounding cleaning companies; which we thought would offer us exceptional care when cleaning on and around our belongings. The first cleaning was over $300 dollars and when the crew left we found the baseboards, blinds and shelves hadn't been cleaned. The next cleaning, I found that a special bird sculpture of mine had been broken. The cleaning ladies didn't have the professionalism or courtesy to share with us what had happened and to express their apologies. This cleaning again being pricey and cost $290. After the last and most recent cleaning, I saw that my dryer top had been damaged. There are two indentations where it appears that hands and feet were rested to clean the shelf behind. Again, demonstrating the cleaning ladies lack of care and professionalism, this was not brought to my attention when it happened. This is a brand new build that we live in and all our appliances are brand new. There was no damage to my dryer before the ladies cleaned my house. I attempted to share this with Elia and she expressed her concern, but it's been a few weeks now and I've received no other correspondence. Again, we paid $290 for this subpar cleaning. If you value your home and its belongings, I suggest that you look elsewhere when seeking a professional cleaning company to clean your house. I am attaching a photo to demonstrate the poor care my belongings received when the ladies cleaned our home. They will not be invited to return as I have halted any future cleanings. read more

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We have been thrilled with our experiences with MaidPro for our business. Each of the MaidPro specialists who have cleaned our offices and kitchenette have gone above and beyond to see that every nook and cranny are clean, that all of our needs are attended to and then some, and do so with such a pleasant and caring attitude. We highly recommend MaidPro and intend on sticking with them indefinitely. Thank you for all you do! read more

I was really hesitant to allow strangers into my home for cleaning, but after having a baby and moving into a new house, that was undergoing construction, something had to give! I couldn't make it all work, but we are so thankful for Maidpro coming to our rescue. They sent Rachel and Heather for our first clean and we were beyond pleased. They were friendly, thorough, and definitely wasted NO time. I can breathe again knowing that cleaning can be taken off of our "To-Do" list while we complete the rest of our renovations. Thank you ladies! read more

Thank you Trish. At least you were prompt enough to resolve my issue/concern. $120 was credited back.

Great job! On time, detailed and courteous. Couldn't ask for anything more at a fair price. Did a good job on some hard water spots in the shower. Also had some baked on stains on the stove top and microwave that now look like new appliances. I plan on setting up biweekly service. Would highly recommend Maidpro to anyone. read more

Best money I have ever spent!!! I get my house cleaned every two weeks. Today I had Laura and Esther clean my home. In my opinion these two are their best employees! I'm so impressed with Maid Pro they have been cleaning my home for about six months now! Keep up the great work!! I wool definitely recommend this company very easy to reschedule cleanings as well. read more

I absolutely love MaidPro. I recently left molly maids because of their lack of detail cleaning. I now use MaidPro services once a month and I love them. Today, we had two wonderful ladies come. Their names are Carolina and Lyndsey. They were great. They paid such great attention to detail, especially with my delicate hardwood floors. They cleaned it until it was spotless. I love you MaidPro. read more

I have been using Maidpro for several months now and I have to say that Melissa does a great job each and every time! It is said that a company is only as good as the people they have working for them, with that said, Thank You Maidpro and a bigger thank you to Melissa. read more

I've used Maid Pro several times and am always happy. Trina and Esther are awesome and make a fantastic team. Thank you girls for always doing a great job! read more

Update to last review, Maid Pro promptly came back to my mothers home and made things right. My mom was very happy with the service, they were very friendly and had no issues. They even gave her a discount. House was spotless and smelled great! Great service so I stand corrected. Will be using them again read more

My home looks beautiful and is ready to host Christmas Eve thanks to Carolina! She does a fabulous job! My home is sparkling not just because of the decorations, but because of Carolina's attention to detail. I really lucked out when MaidPro chose her to clean my home! Thank you Carolina! read more

Trish and the team at MaidPro are a cut above! A few years ago we moved to a rural property with two high schoolers, four dogs and lots of animals kicking up dust all over the property. Needless to say our lives are busy, and cleaning the house was hard to keep up with. Having MaidPro come every other week is amazing. We have used other services in the past, and believe me when I say MaidPro is by far the best! read more

MaidPro was fantastic! The girls they sent were very thorough and did an excellent job! We will be using them again for sure!

Seriously, don't bother with anyone else. They are super inexpensive and have done a better job than any other service I have ever used. I will ALWAYS use these guys. read more

My housekeeper exemplifies MaidPro's professionalism and dedication. I have a two bedroom house with an office and media room, and she always cleans it to my satisfaction. MaidPro was able to change my cleaning day due to a work schedule change with no problem. I have been using MaidPro for six years and have always been happy with them! read more

We are very please with our service from Lidia and Yolanda. We have been consistently using the service and find that the cleanings are detailed and we appreciate their willingness to use the products that we provide since our son has sensitivities. read more

I just want to reinforce my previous comment. I have been happy with their service every time. Nassia serves my house most of the time and is the best. Sometimes her partner changes but usually its Nassia. I am on a every-three-week schedule so its sometimes hard to get her each time, but regardless the service is top-notch. Last time it was Nassia and Laura and they did a fantastic job. read more

Thank you MaidPro for doing such an amazing job! They really cleaned, they didn't just move things around. They are extremely professional and very thorough, not to mention the ladies that were here very friendly and cheerful, I enjoyed having them in my home! I know what the owners put into this company and I feel very safe and secure having them in my home and best of all my house looks, smells and is clean!!! read more

Lidia, Anna and Elia get an A+ or 5 stars for sure! A little nervous hiring a service I'm not familiar with and located them on the Internet. But so glad I took the risk as these ladies far exceeded mine and my husbands expectations all the way from the first phone call to the detail cleaning. I highly highly recommend them to anyone! read more

My call was taken by Zach and he explained their services. He was very accommodating and friendly. We needed a Saturday job, and they are normally closed Saturday. Maidpro did all they could to get us in on Saturday. Gabby and Jocelyn did a wonderful job cleaning our large, messy, home that we are prepping to list. Very professional and thorough. They did miss a few shutters, and I had asked to have the walls wiped/dusted, but they didn't do that as far as I can see. I was told after the fact that they can only go as high as their 2-step stool reaches. That is fine, but I guess I didn't communicate my needs clearly enough. The owner, Elia called me to ask if they could stay longer for an additional charge, which I approved. That's how bad it was! The 2 of them were in our home for almost 7-8 hours. That being said, they had their hands full with our 2800 sq ft home and did an amazing job. I would definitely hire Elia and her team again. read more

Quite simply the best cleaning service I've ever hired,,,,,,thanks you guys!!! Dave