Went to Maiden Nails in Webster, NY for the first time yesterday and it was amazing. My nails needed some work (especially my toes!) and now they look fabulous. I did not catch the man's name (not Tom the owner he did an awesome job with my mom though) but he was super gentle and super attentive to detail. The salon itself was had a super relaxed vibe even though they were super busy! The massaging pedicure chairs were amazing - had a few knots in my back when I went it but they were gone when I was done. Super clean, and hygienic - watched all the technicians wash their hands, and wash and sanitize their tools. read more

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DO NOT GO HERE! I just had to sit there for an hour with the owners' shoes and socks off sitting directly behind me smelling up the entire store like feet. Absolutely disgusting. My nails are covered in bubbles and all cut up as well. I have been here multiple times and the service is very hit or miss. This was my final straw I will not be returning. This is clearly not a clean establishment. read more

Maiden Nails - Owner with his shoes and socks off sitting directly behind me - Nail Salons Near Me - Webster, New York

Great job on my nails. I had a manicure and pedicure. The staff is friendly and welcoming. No complaints from me!

Wonderful people-gets you in quickly-pleasant experience with mani-pedi!! Loved my nails when they were done!!

I used to come here all the time, but I'm not sure what happened recently. He made my toes bleed and then sprayed alcohol on them to make it stop, which didn't feel great. He spent about 10 minutes in total doing my pedicure, as you can see by the sloppy paint. He rushed through to then sit down and watch YouTube videos on his phone. This was honestly the worst experience I've ever had getting a pedicure. read more

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Worst experience ever. My nails look bad, my skin is all cut up from her grinding my finger and not the nails. This was for a special event, and now I'm embarrassed to even show people. When I called to book an appointment I specifically asked for someone who is good at designs, and I got someone who had never done what I asked for before. I will never be coming back. And for the price. I can't even imagine spending 75 dollars for a poor job ever again. read more

Maiden Nails - Nail Salons Near Me - Webster, New York

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I've been to a bunch of nail salons around town and I gotta say, Santana did a fabulous job for the second time in a row! Wonderful attention to detail, didn't cut up my fingers/cuticles at all and always asked if I liked the length, shape, and color throughout the apt. I'll definitely be making him my go-to! read more

Maiden Nails - Nail Salons Near Me - Webster, New York

Can I give 0 Stars? I chose to personally not get my nails done here. After watching my sisters in this place. They're like a sweat shop, first my older sister was in the chair and she stated the water was extremely cold. (Normally they ask you what temperature you prefer) which they didn't. Also, when my sister went to pay the lady said cash only for the tip. I'm so glad I didn't come to this place. I'm from California where I live and never seen any nail shop like this. read more

Stopped in today because I needed my gel removed. I broke a couple of nails so just wanted to get a manicure and leave them polish less for a week or so. Whoever did my nails didn't get all of the polish off, poorly shaped them and then charged me $25 for a manicure. He was also extremely rough with my hands and didn't pay close attention to a nail that I broke down super low. Needless to say I won't be coming back. read more

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My favorite nail salon! i do recommend making appointments because people are always walking in making it difficult to get in at your convenience. They always greet you by name when you walk in and are always welcoming. Once you find an artist you like remember their name so you can book appointments with them. read more

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Maiden did a fine job on my nails but I was very frustrated that when I paid with credit card, they told me they only allow tips with cash. I understand why this is preferable, but in my experience most places with cash policies either have an ATM in their shop, or are understanding about the inconvenience it poses you - note, I had to get in my car and drive across the busy street to a bank ATM with a $4 fee. If you have a cash policy like this, offer a discount for paying with cash!! Or maybe even accept tips through venmo. read more

I just walked out of Maiden Nails...and I will be back. I had made an appointment with Vicki based on a referral. I'm so thankful for the referral bc I have been trying to find a good nail tech since moving back to Webster. Vicki is awesome! She will be seeing me again - probably every 2-3 weeks:) read more

Maiden Nails - Acrylic nails with gel polish by Vicki! - Nail Salons Near Me - Webster, New York

Santana is amazing, I have tiny hands and even smaller nails and it's hard for me to be happy with my nails but Santana makes my nails look fantastic I'm glad I found him! read more

Maiden Nails - Nail Salons Near Me - Webster, New York

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Stopped by yesterday afternoon for a pedicure with a friend. The place was packed but they were able to fit the two of us in right away. We picked a color and were directed to wait in two pedicure chairs next to each other. Chairs were working correctly, staff was pleasant-enough, and overall a good pedicure. Four stars because they had a small collection of nail polish. I wish they had more color options. read more

Literally the worst place to get nails done. It makes me so mad that I had to pay for the monstrosity that was done to my hands. The nails are thick, have crooked shapes, and look absolutely awful. UGH. read more

This was one of the worst experiences of my life, my cuticles were all cut up. The man i think his name was tito was incredibly creepy and rude. He told me i had nice skin. The when i came back the next day to tell them how bad my nails were he said they were fine and there were no cuts then proceeded to ask the customer sitting there if there were no cuts. I asked for a refund they wouldn't give it to me. Wish i could rate this 0 stars. read more

Hands down the best place in Webster to get a pedicure! They take their time on you and do the things necessary to leave your feet feeling great. The owners husband I believe did feet and I won't go anywhere else now! :) thank you so much for a wonderful experience. read more

Maiden Nails - Nail Salons Near Me - Webster, New York

Very rushed!! Usually a pedicure is 30 to 40 minutes and mine was about 15!! He did not scrub my feet like they usually do I was very disappointed at the beginning of the pedicure he asked me if I wanted to try something new for five dollars-I don't think he liked it when I told him no thank you I don't think I will be returning read more

Horrible horrible experience. I waited over 45 minutes before being greeted and given the gel color choices, then as soon as I was sat down, the gentleman asked me if I minded if he went and smoked a cigarette because he'd been working for three hours without a break... ARE YOU KIDDING ME??? He then offered to have me come smoke with him, even though I declined multiple times as I'm not a smoker. I left the facility before he came back from his smoke break. I'm appalled at this experience and will no longer recommend this place to friends. read more

I do not write reviews ever, but after leaving Maiden, i had to say something. Tom took care of me. I went in looking for a regular pedicure with the hopes of it turning out decent. Tom went above and beyond to take care of my feet, which were in rough shape. The price was extremely reasonable and i will DEFINITELY be back read more

Yuck! Went to get a quick repair. Couldn't do it. Says walk-ins welcome but way too busy. Looks very unsanitary and no ventilation or air conditioning! Dirty read more

They did my nails well but VERY disappointed because i had an appt. @ 4:30pm and they didn't get me in until 5 pm even though i was 5 minutes early!! I hate when this happens because if i'm on a time crunch they basically lose my business bc i have to leave if they don't get me in when i need to be. My point is, if i make an appt and you say okay, then make sure i can get my nails done at the set time, not 30 mins later. read more

I am so irate right now I could spit! I just dropped my daughter at MAIDEN NAILS IN HARD ROAD PLAZA to have a nail fill from a full set she had put on from THEM just 2 weeks ago. I left her there and went to run some errands. My daughter texted me while I was out saying that they were putting another FULL SET on her!... I said "WHAT???" I immediately dropped what I was doing, drove like a banchee over there....to find them polishing them. I asked why the full set? Their answer? Because she had lifting! Really?? Isn't that what a fill is for? They would NOT, I repeat NOT give us back the extra $15 dollars that they SCAMMED from my underaged daughter! It cost her another $30 tonight! Those that know me, I began screaming in there, that they took advantage of a 15 year old underaged girl and that before they did anything like that they should have requested she ask her parent! I turned to the owner and asked her if the $15 dollars was worth losing a customer and guess what she said? YES! She WOULD NOT GIVE IT BACK! I said that we have been in here for years, the owner said, I know you have....but still would not budge. I sure hope it was worth it for them. In this economy, to do this to a young girl is WRONG!!! There are PLENTY of salons to go to! Maybe next time though, I'll find an AMERICAN ONE! Remember the name: MAIDEN NAILS, HARD ROAD PLAZA. SCAM ARTISTS! SHAME ON THEM! read more

I've gone to almost every nail salon in Webster and maiden nails is by far my favorite! All of the employees are so sweet and take their time to make everything the way you like it. The prices are fair and the service is great! read more

Came here for a gel manicure. To remove the old gel they use the Dremel file to take off the top layer, they say it won't reach down to the nail but I don't really agree with this technique. After that they soak and then use the metal cuticle pusher to scrape it off. The woman doing my manicure answered her cell phone while working on my nails. And worst of all the file that the woman was using already had nail dust on it before she started with me. I wouldn't go back. read more

Majority of the staff has been downright rude/ miserable my past several visits. I said hello twice as I sat down and was totally ignored both times after she gave me a miserable look as I sat down. I asked her if she was always this rude to people and she said..Yup. I let the girl know that I didn't appreciate being treated so rudely, told her she had a serious attitude problem and left before she even started. On my way out, I brought it to the attention of the woman and man in charge and they offered no apology and looked at me like they couldn't care less. Disgusted to think I've spent so much money there. Total waste of my time this morning. The saddest part is they do have a couple girls who work there who are very nice. I will never go back. read more

HORRIBLE. I went there and got my nails and toes done.. A fill for my nails and a gel top coat which should have been 30... and gel toes which also should have been 30... They charged me 80 after the owner said 70. I'm a frequent customer of theirs and I would NEVER go there again! read more

worst gel nail experience ever. choose a gray color left with lilac color nails. asked repeatedly if that was the same color i choose-they said yes it will look better outside. they said they color swatches are old thats why it dosent match. dont waste your money go somewhere else. read more

Worst experience ever. First we had our feet soaking for 30 min I had to take my feet out they were so pruned and sore. Once being helped I now am going to have hang nails on at least half my toes and both my big toes are killing me. He cut so deep in the corner of my toe. Then he was trying to get the stuff out of the corner of my toe and proceeded to jam it farther down in rather that scoop it out from the bottom. He asked if I wanted a razor on my feet which I'm pretty sure is illegal. No i don't. Razors make your feet even worse than when you started. After he was done cutting my cuticles and everything my toes stung when I put them in the water he nipped off so much of my live skin. Not to mention all the talking about us in their language. When he was scrubbing my foot he kept kitting my leg with it and that hurts! Then after the massage they tap your legs it's supposed to get the circulation and blood flowing and I think I will have a couple bruises it. I'm crossing my fingers nothing gets infected. I'm very unhappy with this trip here. read more