They have no respect for other people's property, lazy, don't know how to park a trailer for trash…read morehaul off, pretend they can't speak english.

I have been using B&B Maids for a few months. This month they scratched my stainless steel cooktop…read more I'm not talking about a small scratch, but multiple scratches over the whole cooktop. I notified them of the issue as soon as I noticed it - when I cooked dinner the day after the cleaning. They responded by advising, "We have addressed the issue with the cleaning crew, and we are working with them along with the rest of our members for this not to happen again." Yet, because I noticed this 6 hours after the 24-hour window to report issues, they could do nothing to help me.

If you're on the fence, do it. I've been looking for good maid service for years, and this is…read moreit!Excellent experience from start to finish. I'd give 10*s if I could. Unbelievable customer service and attention to detail at every stage. We have two dogs and a baby, and we're selling our house. I got a reasonable quote within hours and scheduled a deep clean the next morning. M&S set great expectations and even sent me their checklist. They arrived on time, and did absolutely everything agreed upon -- the upstairs carpets were thoroughly cleaned, and they wiped down every baseboard, every door, every shutter, and every photo in the house. I plan to use Mary & Sol at least once a year from now on. Absolutely incredible women and an unbelievable job done. Would 100% recommend.

Araceli did amazing. Cleaned and dusted blinds windows and baseboards and washed bathroom rugs…read more House smelled so good. She even added an extra touch to the restroom and kitchen. Price was extremely reasonable. I can't wait to schedule bi weekly cleanings and be less stressed about doing it myself. With 3 small kids it's definitely worth it!!

We contracted with My Maid Day to clean our property after a move with its parent company AB…read moreMoving. The cleaning crew did not show up on the agreed upon day, and we only found out when we called after they missed their arrival window. We were then guaranteed an 8 am start time the following day. Another no-show. Spoke to 6 different individuals over the course of 3 hours. No one took responsibility, and the cleaning crew never showed up. Poor communication, only added frustration and stress to an already difficult time.

Complete ripoff. Changed for a deep clean and all they did was vacuum the floors. Unprofessional…read moreand no communication after they left.

Beyond grateful for this company. Dog friendly staff, friendly, quality of work is amazing…read more Communication is fantastic will email, text for reminders of appointments. Call for any concerns ie the gate won't open. Thankful for staff, must try once.

DO NOT USE THIS COMPANY. Sorry excuse for a cleaning company. They were at my 1 bedroom 1 1/2 bath…read more1000sq foot townhome for over 3 hours. Over 200$! I'm not seeing where the 3 hours worth of work was done. There's dust all over my dresser. They threw the trash in my garage so when I pulled my car in after work I ran over it. They took it upon themselves to rearrange all of my furniture. I now have to go around my house and move all of my furniture back the way it was. I didn't hire them as a interior designer, I hired them to clean and they did everything but that! Not to mention they decided to throw a ton of my hand wash only items into my dishwasher and ruined them. Common sense says to read the bottom of anything you put in dishwasher. Especially when it's an antique piece.

The quality was superb. Attention to details: baseboards and blinds were cleaned. Great value…read more Would definitely use again.

My friend has recommended to give this company, and I really needed a service in a short period of…read moretime, so I gave it a try. The owner was very accommodating - she was able to book me in and provided an accurate quote, so I have got exactly what I have requested. The girls were punctual, brought all their supplies and were able to determine what needed to be used on each surface (ex, wood vs tile, etc). They did a phenomenal job - house smelled and felt great, all corners and sideboards were thoroughly cleaned as well. I definitely will use them again and highly recommend.

I used Finest Cleaning Service for the move-out cleaning on my home that I was selling. I'd…read morealready left the state by the time they came, so I had to coordinate remotely and have my realtor be the 'enforcer' to make sure everything was done well, but I did get pictures. I guess I will start with the negatives. They are not a bargain brand by any stretch of the imagination. ( I didn't choose them based on price, and frankly they were the highest bid that I got. However, I chose them because they could do steam cleaning service as well as the regular cleaning, no one else could do that, plus they are licensed, bonded, insured which was required for my realtor to leave a combo lock for the cleaners to use. ) The main other negative was that they forgot to clean the oven on the first pass, my realtor noticed and the team came back the next morning to catch that miss. On the neutrals side - it turns out that if you have cats that barf under your bed for several years, you can't "just" have a steam cleaning; they have to do some kind of neutralization treatment first to avoid stinking up your house when they steam clean. Which costs a couple hundred extra dollars. Eek. Honestly, I have no idea whether cat barf really requires this, or only cat pee would, or whether it's all fiction - but in the situation I was in, I didn't really have much choice or time to research this myself.. I had to just authorize the extra charges. I'm giving them the benefit of the doubt that this is actually the right thing to do, but I recommend that you do your own research first if you're in a similar situation with bulimic cats and a bed too big to get under on your own. Now, onto the good things. They are EXCELLENT with respect to communication. Caio is extremely responsive, clear, and detail oriented. Scheduling the appointment was extremely easy, they have a well-built portal you can book through. They are flexible as far as payment methods, there is a surcharge for credit card, but being able to accept them is a big plus as I didn't want to leave a check when I was no longer in the state. Aside from the minor hiccups described above, they did a great job cleaning the house. When the job was done it was spic and span based on the pics and my realtor's checkup. They are very professional and reliable. So all in all, I do absolutely recommend them if you're someone who wants a hassle-free experience and is willing to pay bit extra to get it.

This was the worst experience I've ever had with a business in my life. Their price for a deep…read moreclean was almost twice what I'd paid elsewhere, and didn't even include all deep clean items such as baseboards. Their staff destroyed several items in my home and didn't even apologize for it much less replace them. They also took my card on file at the time of booking which I didn't mind, that's typical for cleaning services. The issue is that I assumed they charged that card for the services rendered... until several days later I get all these messages and phone calls about payment. I told them to charge my card on file and they flat out refused to do so. They insisted I pay an invoice, but I was busy at work and didn't have time to do so. Then they showed up at my home trying to collect payment despite me telling them repeatedly that I was at work and nobody would be home. The owner and her boyfriend called me from multiple phone numbers, THREATENED ME with the police but continued to refuse charging my card on file. They tried to say my card was "blocked" which I know was not true. When I was done working I paid their ridiculous invoice, only to find that they DID in fact CHARGE MY CARD ON FILE!! I literally paid for the clean TWICE because they refused to charge my card, insisted I pay an invoice instead, threatened me to pay their invoice, and then charged my card anyway. And the worst part? The owner and her boyfriend BLOCKED ME as soon as they took my double payment. They said to "talk to the office manager" who also completely ignored me. I had to dispute the extra charge through my bank to get my money back. I'm a business owner myself and I would never in the worst situation think of treating a client this way. I cannot suggest anyone to use this shady company that overcharges, under-delivers, and literally threatens clients. Stay far away from these folks!

They were super accommodating and did an excellent job. The crew that was booked to clean us got…read moreheld up and the owner came out and cleaned our place himself so we wouldnt have to wait... On the weekend.... They did a deep clean for an apartment move out and we got our full deposit back!! They worked quickly and at a very reasonable price!

We decided to go with Juan for our cleaning up our apartment after a move out. Juan and Marisol…read moreshowed up on time and actually accepted to do the job within 24 hrs. of discussing possibilities for finishing the work. There isn't a thing that I was not impressed with. The work was immaculate and small things like taking off marks on the wall we caused during the move out to the deep scrubbing of the tubs - like I said it was over my expectations. I almost immediately talked to Juan about the new place and possibilities of getting something set up regularly. I HIGHLY recommend them to anyone and everyone that is here looking for the right way to get their cleaning done to discuss their requirements with Juan.

I highly suggest absolutely better cleaning. We hired them for our move our clean but unfortunately…read morewe had to fire our movers since they broke and scratched several things including our Tv, fridge, old door and new floors in our new Build. I cannot thank The absolutely better cleaning crew! They were extremely nice and professional and helped me put stuff aside. They left the home spotless on a rainy day and cleaned regardless of the circumstances. I am so grateful for them and will never forget them working around the issue. Their prices were reasonable and they were flexible. For this many reasons I'm giving them 5 out of 5!

Not sure if this is a business issue or a Yelp issue, so I decided to give them three stars in…read morespite of their limited response. Have not gotten to the house-cleaning stage. I completed the request on-line today for a quote. Provided all the details they wanted plus got specific about extra cleaning I am looking for, such as wooden blinds cleaned. Selected three dates they could provide the quote to me, basically today (Friday) and the weekend, Sat/Sun. Also picked those days of the week as the ones I'd regularly want as my service date. Response from the business was lacking (see attached). They were "unable to service," and do not work weekends. I guess that means no quote on the work and future Fridays are out, too? Probably won't pursue anything further here.