scammers!!!!!!! they give you a quote then oh ! it's going to be double!!! liars scammers!!!!!! do not hire!!!! look up address!! not even valid!! after cleaners left my house in a mess !!! guess what!!! wont answer the phone!!! a joke!!! word to the wise!!! do no hire these scammers!!! do not give them your credit card information!!!!!! read more

I've had some good experiences with maid services and I've has some bad. Always have just been referred by a friend of cleaning services. This is the first time I've looked for myself, and I'm so glad I did. Not only did they surpass my expectations they wowed me. Why you say? We'll...let me tell you. I come home in the middle of the cleaning and these ladies were getting it! One of them was actually cleaning my base boards. Yes, base boards. That's what I'm talking about! Upholstery on bed vacuumed, no more dust or lint under bed, and floor was looking immaculate. They go above and beyond. So glad I found them! read more

I reached out to maid envy about deep cleaning services for a house that we recently purchased. Despite being quoted over $100 more than the other 3 companies I spoke to, I decided to move forward with MaidEnvy after the pipe dream I was sold by the lady coordinating the cleanings. If Maidenvy is doing anything right, it's having her selling their services. She went on and on about how services can be customized and how their deep cleaning services go above and beyond the others. I even ended up adding on grout cleaning services for an extra $70. Unfortunately, the services I received were subpar as far as deep cleaning goes and definitely not worth near $500 I paid. If this was a standard/basic cleaning, I would have given them a B+ and maybe that is the type of service they are receiving good reviews for. First, I had to ask the ladies to go back over the blinds in both guest rooms, the sides of the bathroom countertops had not be cleaned, the bottom and behind the toilets were hardly wiped down, much less "deep cleaned." The baseboards were so poorly cleaned that I ended up deep cleaning them myself after they left because I didn't want to be charged anymore given you pay by the hour. The most disappointing of it all was I had noticed that none of the fans/light fixtures had been wiped down or even dusted. When I asked the ladies to go back and clean them, they told me they left their ladder in the company car and asked if they could use mine if I want them cleaned. I have no problem with them needing to use a ladder - my problem is that they were just not going to not clean the fixtures or other difficult to reach places. If you know you don't have a ladder, then ask up front for one! Just to top it off, they didn't even know they were supposed to clean the grout and by the time I asked them about it, it was almost time for them to leave so they were only able to clean my small half bathroom downstairs. If you are going to charge by the hour, that's completely fine but make sure that your ladies are prepared and briefed beforehand (especially for deep cleaning services). Instead of wasting time unloading my dishwasher and trying to find where things go (even though I said no to that service, they could have been focused on actually deep cleaning my house. I wanted to be able to use MaidEnvy for biweekly cleanings but I just can't justify the price for quality of work. read more

Always great job , sheer perfection great team work Attention to detail is sincere and has a lasting impression on the customers obviously prices are very reasonable read more

if you are interested in getting your placed cleaned, from MAID ENVY don't even try. I guarantee it won't be a good experience. Where do I even start. I called needed them on a saturday asap, my usual maid was out of town. I will not compare them to her I will just judge them based on what happened. They had a cancellation was super excited, I told her I wasn't home, I was at the VET, but concierge could let them up, they had to make sure and call me back to confirm they had time, got no word back after about 15 minutes, when I called back to confirm, she answered hello, i am like ??? is this maid envy. she said yes. not very professional over the phone??? She said they would come I told her I just needed a quick clean as my place had just been clean a month before, well they charge by the hour, and fees and fees on top of that, I told her tops 2 hours she said no problem. She wanted a payment right then over the phone, I told her I was at the vet and would call her on my way home or when I got settled. She said okay. I called her back maybe 30 minutes later, apologized for the inconvenience, and proceeded to give her my card number, she said it didnt go through? I told her it was impossible, and she said is it master card or visa, i said it was AMEX, she said we don't take AMEX, if you would have been listening you would have heard me say that!? really ??? SHE TOLD ME THAT!!! If i wasn't so desperate I would have told them to forget it. I told her I would call back, when I got home. It was maybe another hour and she called again, I said I am driving, I would take care of it when I got home!!!!!! ???? I don't appreciate being hounded! Your people are in my house, I am in the middle of taking care of a sick puppy, just losing my dog, and you won't leave me alone about a payment after saying it would be fine take your time. I arrive home.....Cindy was calling again......then when I got there they were going through my closet, which I stated from the beginning NOT TO GO IN, my huge suit case I just traveled with, was on top of my bed on my WHITE down comforter...I told them I would take care of the rest, are they done with everything else in the bedroom, besides the closet, they said yes, I said please take care of the rest of the house, Keep in mind they have been there for a little over an hour, and the bedroom was the only thing done? 20 minutes go by I am home and getting settled, the lady cleaning got a call and brought me the phone and handed it to me?? I said who is it? she said its Cindy....I was livid!!! You do not call your worker and have them hand me the phone? She wanted payment, I told her I would give her a call, I just got home and settled give me a few minutes. THIS IS GETTING BEYOND RIDICULOUS AT THIS POINT !!!!!!!!!!! I saw the lady cleaning, over my dogs urn, picks it up puts it down, his paw print next to it was re placed on the top of him???? and his rose I had when I picked him up that was by his urn was on the GROUNDDDDDDDDDDD!!!!!!! I was furious. I let them continue cleaning, I called cindy back a few minutes later, got her off my back, when the ladies left close to 3, when they arrived at 12!!!!!!, I went around the house just to check everything out, EVERYTHING WAS OUT OF PLACE, when you dust, pick up and item, clean under it and place it back down, simple. I am not picky about it being off a half inch, but when stuff is pushed all the way back or just completely out of whack. Thats when I got frustrated. I went to the bathroom, it was pretty clean, I was missing a sentimental white rose I had that was above the toilet seat....I looked everywhere before calling her. I called cindy immediately, "Oh no I am sure its there, we don't throw things away, I will call the ladies and see if they saw it, well they must have because it was there when I left ?????? SHE NEVER CALLED BACK..... I walked the house, the bed was "made" but I can make a bed better and I rarely do, the pillows are all out of whack, I will post a pic! I just laughed. And re did it. Got on the bed the fan still had dust piled on top of the blades, sad. I had crappy trash bags out for them to use, instead they used up a ton of my GOOD ones. Costed me $135 plus taxes for so little time of work ? And it wasn't even a deep clean. I told them tops 2 hours they were there for closer to 3. BEYOND FRUSTRATED. I have been getting my house cleaned since I was 10 that I can remember, this is a JOKE. read more

Maid Envy - This is how the bed was made ?????? - Home Cleaning Near Me - Houston, Texas

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I've been using Main Envy for the last four years and I have found Cindy and George to be the utmost professionals! It's always been a pleasure speaking to them. We currently use Maid Envy twice a month and the cleanings are very thorough and I found the cost to be reasonable. read more

I've been using this company for the past year, after purchasing my first home. I had several poor home cleanings, prior to finding this company, and I have been extremely pleased with their service and thoroughness. Please note that inclement weather may impede a scheduled cleaning. read more

I was very wary about hiring a maid service because you just never know what quality of service you'll get, and you worry about being able to trust strangers in your house. I needed the help, though, because of a back injury and started hiring Maid Envy in 2014 when I lived in Rice Military and I still use them now that I live in Katy. Whenever they clean my house, they are fast, thorough and I've never had to worry about things disappearing. Trust is everything to me when you have a group of people working closely amongst your belongings. My favorite person is Lourdes. I always enjoy talking to Cindy. I can tell she is a sweet but tough boss, and she holds her staff to a high standard. The last time I worked with Maid Envy was the weekend I got married. My house was in shambles and I wanted my husband and I to come home to a clean home. I almost always ask for a deep clean - the house was spotless and I'm always impressed because we have two dogs who shed everywhere! They organize, vacuum, dust, mop, clean dishes & mirrors and floorboards. The works. I wanted to leave this review here because I just wanted to thank them for three years of great service! If you are looking for a company you can trust long-term, call Cindy and talk to her. You will feel confident by the end of the call that she is going to ensure you get what you need. read more

I just called to get service today. The lady who answered the phone seemed very nice over the phone and said she would be able to service me today since she just had a cancellation, Yay! after getting my hopes up she said she would double check with her crew and get back with me within 10 min. I waited 15 minutes no call back. So, I called her back this time she didn't even answer the phone with "Hello this is Maid Envy...she just said hello. Suspect! Than she said she needed an additional 10 minutes to see if she could in fact service me. No thank you! NEXT! Period. Bad business practice. NOT COOL! read more