We have used Mai for multiple years. They have great service and a professional team. Quick response when I had an urgent issue.

We called yesterday on a plumbing issue that had been a problem for two years. They came out the same day and easily fixed the issue that two other plumbers couldn't figure out!!!! The gentleman that I spoke to was very polite, professional and said he would have someone out the same day and he did!! He sent Moses out and he fixed the issue with a slow running faucet and fixed a toilet also while he was here that used a tremendous amount of water (wasting gallons per flush) . We could not be happier with the service!!! Thank you !!!!!! read more

I have used Mai Plumbing for years. They do an outstanding job. I'll use someone else's review language because I agree with all of it: Responsive, professional and high quality. read more

These guys are terrific! Our kid's townhouse had multiple issues, rendering one bathroom unusable and causing other problems in the two-story structure. Mai Plumbing worked for hours over two days and cleared all of the problems. This was done professionally and for a very reasonable price. We are delighted. read more

We have used Mai for all plumbing issues. Responsive, professional and high quality. The pricing is very reasonable.

I call them for all my plumbing needs. Reliable, honest and quality work. Clayton always returns calls promptly and his crew is very professional. read more

Mai Plumbing is a highly rated family business. They installed all the gas and water lines for our kitchen remodel about 10 years ago. It was a big job which they did quickly and efficiently. We had a gas line put in for a gas dryer but it was in the wrong place for the layout of the laundry room. We called Brand X because we had a coupon. Their plumber told us how much it would cost to move the line. We decided to just get the copper line capped and use the 220 electrical outlet for an electric dryer. The estimate was still very high in our opinion. So I called Mai (which I should have done to begin with). The next day their guys came out and capped the line super fast, with a minimum of damage, and about the price of the other guy's estimate. Thanks, Mai's! Next time I'll call you first! read more

I have used Mai Plumbing many times over the years and always for big jobs. From Clayton in the office to every field pro that has worked in my home, I find them friendly and professional. I recommend them highly. read more

Replaced two sink drain assemblies, replaced two sink shut-off valves, disconnected old pool heater from gas line then disconnected and capped old pool heater line at the meter. One sink was a pedestal sink which required 3 hours to replace the drain assembly and the shut-off valves. The rest of the work was done in another hour and a half. Charged $200 per hour plus $50 service charge plus cost of parts. So $900 for the labor alone. The $200 per hour rate was a bit of a shock, but shame on me for not asking what the Mai's rates were before starting the work. Fast response was needed and Mai was able to come out in relatively short time. Work was adequate but wouldn't recommend because of the labor rates. read more

Once you do business with him he will continue to take care of you. He facetime'd me for 2 minutes and saved a visit after his initial one. Thank you for being there for your customers! read more

Today I had Moses and Nick come to my house. They were very prompt, professional, and got the job done for a reasonable price. I would recommend them and would call them again for my plumbing problems. read more

Outstanding all around! Would recommend for all necessary services. Great honest communication.

Great staff and super nice. Always do a great job when they come out to fix issues in my home.

We've used Mai Plumbing for over 20 years. They are beyond excellent and totally honest. Today they told us how to quick fix our tankless water heater over the phone so no bill. Every time we've ever used them they've always been completely reasonable. Best plumber ever. read more

I have nothing but the best to say about the Mai Plumbing team. They are honest, dependable, friendly, and helpful. This is rare to find, particularly during the COVID-19 crisis when many people are trying to make a quick dollar. I will forever be loyal to this local business! read more

They came out the next day and took care of my clog problem. Speedy service and a fair price. Could not be happier.

They came out to fix an issue with a clogged sewer line. I found them to be very professional, friendly, and reasonably priced. Would use again. read more

Jeremy & Matthew helped repair one of my busted pipes after the storm. They were quick, efficient, and did an excellent job! They even went around and checked every faucet in my house to make sure they were all working properly. Highly recommend and will be using them again! read more

We have used them twice now and both times had a great experience. They are quick, honest, and reasonably priced.

Mai replaced 4 outside faucets with frost-free faucets. They came within their time frame and were efficient, professional, and very reasonably priced. Plus when they rebricked you could not tell it had been re-done! Scheduling was quick and they were able to get this done within the same week I called. I would recommend them without hesitation. read more

Hired Mai Plumbing twice recently and they are one of the most honest and professional plumbing companies I have ever worked with. First- they were able to resolve a cleaning pad jammed down the toilet bowl within minutes (myself and a handy-friend could not find it after taking the toilet apart ourselves and giving it an honest effort with a wire-hanger), and were able to do quite a lot of other small items around the house for the 1-hour service minimum they were scheduled for. Second- they were able to find and resolve an underground leak on my front lawn, right next to a large tree, and fix this very quickly, with one of the owners who personally came and helped the 2-person crew finish the job very efficiently (without charging me a higher hourly rate). I breathed a huge sigh of relief that they were able to take care of all the digging and cleanup in addition to the plumbing work. I would recommend them to anyone for plumbing services large and small! read more

Great company that gives a fair and honest assessment of your issues before hand. They are priced vey well and seem to do an excellent job.

Fast, friendly, competent repairs done at a fair price. Quickly responded to our repair need.

Just had David out once again to handle our latest plumbing job. Mai plumbing always does great work. They are honest, dependable and the fees always seem more than fair. I highly recommend using Mai Plumbing. read more

I used Mai plumbing for the first time, last week, based on Nextdoor recommendations. I was pleasantly surprised. Efficient , honest, and reasonably priced. Highly recommend. read more

Years ago Mai was a good company, but unfortunately not any more. They do not background check and do not drug test their employees. Several of their customers have had items, jewelry, etc stollen by Mai repair men. Mai Co admitted to the thefts but refused to reimburse the customers. They are not bonded or insured either. If you use this company you are on your own with a possible drug addicted thief in your home. Do not use this company! read more

I have been using Mai Plumbing for 10+ years. I originally got them off a program where they supported the local football team. They have always done an excellent job at a reasonable price. I trust them enough to just leave a key. In fact, it was only after I retired that I actually met them in person. They are good people in my book! read more

If you are looking for that Plumber with a personal caring touch that shows up and only does what is needed then I suggest you call Mai Plumbing. Mai Plumbing is my residential and commercial plumber for over ten years. They are always on time and there are no surprise on the work order and the amount charged!! read more

Have used these guys for years. Clayton is great. They've changed toilets. Fixed pipes. Replaced hot water heaters. All around great company to work with. read more

Used them for the first time today. Had a leak under the house this morning and called them based on neighbors' recommendations. They were here by 2:00 and had everything repaired and fixed by 3:30.n Very courteous, efficient, and reasonable - highly recommend them! read more

Karl & his team are awesome. I originally called them on recommendation from several neighbors via Nextdoor & I am glad I did. Every time I've needed them to check something out, they have been there within a day. They do quick, clean, honest work & I will never call any other plumber as long as I live in Dallas. I've had them unclog drains, replace my old main gas line, and clean up messes that my pool contractors plumbers created. If you need a plumber these are your guys! read more

I called them yesterday because my kitchen sink was leaking, and they were able to schedule an appointment for me today. Someone showed up within the window of time they gave me and quickly fixed my sink. He was also very nice! I will definitely call them back in the future if I have any new problems arise. read more

I've left a few messages (3) and have yet to get a call back. I wasn't rude, I requested the estimate since I hadn't relieved it via email as promised. In the past, mai plumbing was about service. Unreliable, bad business to not call a paying customer back. I really needed help too :( read more

I have used Carl Mai's company for about 12 years. He is very experienced and his staff works quickly and cleanly. They have installed new kitchen and bathrooms and and tankless water heater for me and I also rely on them for all my repairs and maintenance. read more

Great service! We moved our refrigerator in anticipation of getting a new one the next day. The water line for the ice maker could not be turned off and we couldn't fix it because it was soldered on. We had to turn off the water to the house and find someone to fix it ASAP. We called several companies, one telling us they could be out in a week. Mai Plumbing, however, gave us a window of time that they could be out that very day. They arrived early during the window, fixed the problem promptly, the plumber was very professional, and it was a very reasonable price. We recommend them highly, read more

Just had Mai Plumbing out to repair a bathroom faucet handle, replace 2 toilet flush valves and replace a toilet supply line and valve. Total was $187.95. Prices were very reasonable and service was quick and efficient. Couldn't recommend them more! Great service and very fair pricing! read more

This is the best of the best of plumbing companies. I was scared to death of a huge plumbing bill after talking with a plumber in my neighborhood. He was convinced that my sewer line was broken and it was going to cost big bucks. The guys from Mai came out and it was nothing more than an clogged pipe. They were prompt and courteous and the invoice was less than $200. Mai plumbing rocks! read more

We used these plumbers for a gas leak we had. While their work seemed ok, I've never dealt with a ruder company owner. Obviously, with a gas leak, it is an emergency situation and we had to get someone out fast. They were several days into the work when the owner, Carl, was first rude to me. He was telling me that they might have to rip up our deck to fix the gas line. He was quick to point out that they would not be fixing it. I'm not a carpenter! He exclaimed loudly and rudely. I had not asked him if they were going to fix it, he just let me know. He also then said, "for example, if we have to rip up a wall, we won't fix that." "We are not repairmen!" He again stated. At that point I was wishing we had used someone else, but it was too late. At the end of the work, it took Carl several days to get us the bill. When it arrived, it was $4700.00. About two days after we got it, Carl called to ask when we would send the money. I asked,"Can I write you a check for $2000.00 today?" NO!! he practically shouted at me. "I'm not a bank!" "We don't do that-I'm out of pocket for this, etc." At this point I had not lost my temper at all, I was politely asking. "So I need to pay all of it today?" I asked. His answer was a very rude "Yes!-absolutely". I mailed the check and hoped to never deal with them again. Unfortunately, that wasn't the case. During this process, somehow our gas fireplace will now not light. I had called several repairmen, including an electrician thinking it might be the switch that didn't work. The electrician explained that there was a gas valve that was not on. Since we had already paid Mai plumbing $4700.00, I called Carl to see if they could come out and see about getting the valve fixed. He said he could probably come out, and when I asked if he would charge for that, he went back into rude mode. "We didn't break it!" He literally yelled at me. "We don't work for free!" He then tried to say the fireplace was already not working when they came the first time, which absolutely is not true. He was literally yelling at me, laughing at me, and not letting me get a word in at all. We will never use this company again. There are lots of plumbers, it's definitely worth it to look around for one who is able to use common decency. read more

Wonderful company! Everyone I spoke with was very nice and always explained their terms and conditions. They did not waste any time in solving my issue. I was very impressed, will use them again and will recommend Mia Plumbing Co to anyone who is looking for a reliable plumbing company. read more

I'm afraid I'm going to have to give these guys a big thumbs down. We've had them out twice now for the same issue. It's only a week and a half after we just had them out for the second time and the same exact problem is happening again. I've spent $500 with them and we are back where we started. I won't be giving them a third chance. read more