From ordering to installation- couldn't be happier. Zac was attentive and updated on custom…read moreorder/delivery. Ed and Dan and crew did a terrific install.

Had 5 windows installed in our south philly row home this fall. Great experience from start to…read morefinish. Nice people on the phone and they scheduled a person to come out and do an estimate very quickly. Paul was nice, patient with all my questions but during and after the appointment via email. He got me the estimate quickly and then came back out again to do exact measurements for the final estimate. Again, just very helpful throughout the process. Waiting for the windows took a while so I think we did end up waiting like 2-3 months between that visit and getting them installed which was the only negative of our experience. Installation team was fantastic. I think there were 3-4 people there. Ed was in charge. Just nice guys, we felt comfortable having them in the house. Cleaned up very well. Everything looks great and very professionally installed. Kept us updated with some random things they found (rotting wood) when reframing the windows. Again answered questions anytime we had them. On time both coming and leaving. Cost seems reasonable for what we got and from speaking with friends but I'm no window expert. Planning on having them come back out next year to finish the rest of the windows. Good experience overall.

4.5 stars, rounded up because of their customer service. Everyone I've spoken to along the way has…read morebeen professional, courteous, knowledgable, punctual, and forthcoming, from the folks who answer the phones to the sales rep to the installers. Really, everyone was a pleasure to work with. We called, they answered, and we got an appointment promptly and smoothly. Our experience then continued with Chris Burton, who answered all of our questions and was very communicative. He gave us a price for our two bow windows that was less than the other local company we got a quote from, and with a better warranty, and he seemed a lot more invested in our business than the other guy. We ended up asking them to do two bow windows, an additional five bedroom windows, and our back door, which was falling apart. Mike came out to measure and he was right on the dot, time wise. Their estimated lead time of ten weeks or so was about right, and then Mike and his team (Travis, Cash) came out to do the install, which they completed in a few days. The windows look great! And they seem quieter and way more insulating than the old ones. Hopefully they stay that way for a long time. My only minor complaints are that the guys trampled my flowers a bit and also gave us bow windows that are "deeper" than our old ones (they stick out past where the old ones ended). As long as they don't fall out or put strain on my house, though, I'm actually kind of enjoying the deeper window because I can fit more houseplants there. It does look a bit funny though (see photos). Also, we opted to stain the wood trim around the windows and the guys were kind enough to install the wood, wait till we'd stained the pieces, then come back to do the last bit of caulking. My dad told me, "If you already paid them, they're not coming back," but he's apparently never worked with a company like Thermal! Also, Danielle, their scheduler, was very responsive and fun to chat with. Overall, it was a great experience, and I'd recommend them to anyone looking for an honest company with good prices.

Had 11 windows replaced. The service was excellent from start to finish. Everyone with the company…read morewas attentive, helpful and friendly. The installation went smoothly even with the snow and ice on the ground. My new windows look great and the price was very reasonable. I would definitely recommend!

Did a very good job on my siding. Spent more time than I expected! Would definite bring them back.read more

If you ever find yourself in the unfortunate position of needing to deal with your homeowners…read moreinsurance following a tree swiping the back of your house, let me give you some advice. Last March 2024, during an especially windy day a country club's tree came down and whacked the rear of my house, starting from the highest roof, ripping down wires and landed on my detached garage where it sat until PECO could make it safe. I initially gave the go ahead for my insurer, who I'll call SF, to send out a contractor to assess the damage. Well someone came out, slapped a tarp on the hole in the garage, but seemed dismissive of the house damage. And then I heard nothing for the longest time. So, getting concerned I called Impriano to get their opinion, as is my right, since I had a good experience with them 13 years ago with a new roof. Jack Impriano came out and did a very thorough inspection finding a lot more damage than SF's contractor did, including a split rafter in the garage roof. He looked at the plan for repair that the adjuster had drawn up finding it completely inadequate, so he drew up his own. He basically worked directly with the adjuster, all while updating me about what was going on. There were many problems such as the SF contractor sending the wrong information to SF that led them to believe the work was complete when nothing was repaired. The contractors invoice included pictures that wasn't even my property. Jack Impriano handled everything, everything is repaired/replaced, their crew came out in the most inhospitable weather and did an excellent job. You could tell how well done my 13 year old roof was when shingles were removed. It's amazing how nice our new roof and siding looks. It's peace of mind working with a company that takes pride in their work, and there's good reason they've been around for so long. I didn't realize they also handle windows which is on my to do list. I don't think I would trust anyone else. Thank you Jack and Ed and the rest of your hard working crew, including the office, you guys were great, can't thank you enough.

We contacted Smart Shield Windows because they are a veteran-owned and veteran-friendly company,…read morewhich was important to me as a fellow veteran. After working with Bryan and his team, I can honestly say they exceeded every expectation we had. Smart Shield talks about putting customer service, integrity, communication, and quality first, and that is exactly what we experienced. I have never had customer service from a home improvement or service company as good as what we received from Smart Shield. Everything was easy, convenient, timely, and well communicated from the first conversation through installation. We had our front entry door replaced, along with our garage entry door and a new screen/storm door. Bryan took the time to walk us through the different options, helped us get the look we wanted, and worked with the manufacturer when we had specific requests around the front door and trim. Bryan and his team were excellent every step of the way. The installation was professional, the finished work looks great, and the difference in our home was noticeable almost immediately. The house is quieter, the doors seal significantly better, and we can already feel the improvement in keeping the cool air inside and the hot air outside. What impressed me most was how easy they made the entire process. Smart Shield says they focus on customer care and keeping customers informed throughout the project, and they absolutely delivered on that promise. If you are looking for new windows or doors, I highly recommend Smart Shield Windows. They are a veteran-owned company that takes pride in its work, stands behind its products and installation, and provides a level of customer service that is increasingly hard to find. They earned every bit of this five-star review.

This company must not do small handiwork jobs Just wanted a…read moredoorknob & stormdoor pump replaced.

We had Zen Windows replace 19 windows in a rental property in Philadelphia. From the quoting…read moreprocess, size verification appointment to the one day installation - I could not have hoped for a better outcome. Now that the windows are 18 months old - I can tell you the windows have worked perfectly. Replacing 19 windows in a 140 year old home, I expected issues. They look great and open and close easily and reduce the street noise. I have had no issues and would use Zen Windows at my next property without question.

Fast Quote and I really like the windows and the new window sills. If you need Lead removal, make…read moresure to verify it at every call and step of the process, as some of those details got lost for our job. While this was a significant time inconvenience, overall Deb was kind and professional. I appreciated the candor of the first crew, and the excellent work of the final crew.

Ordered wrong shower door. Aston had a solution instead of returning the entire door kit to home…read moredepot Mr. Andre is shipping me the correct door so less disturbance to the tile work and my sanity.

these guys are great!! i needed a clear tempered piece of glass for a pinball machine.(talk about…read moreniche) cut to perfect size and these guys made it happen!! needed similar glass in the past with tint etc. never had a problem!!! this business is a HUGE asset to the community!!!

Too high in price to do a little bit work. The price should be no more than $1,200. The charge…read morewas originally $1,200 and then the price jumped to $3,500. Just needed front bay vinyl siding around windows.

He came out quickly and completed project in a timely manner at a reasonable price. I would use…read morehim again.

Great fast service and communication Derek was responsive and understandable. Would use againread more

3/16/21 DPG Window repair was recommended by my realtor. I've had a crack in a window since I've…read morelived here. I never hit it replaced because it's a triple window and the estimates I've gotten in the past were extremely costly. Derek was very prompt and amazingly attentive. Derek measured up my window last week and successfully replaced the pane in the upper sash today. He was very accommodating knowing my moving schedule. The price was excellent. The work that was done looks terrific. Want to deal with an honest company who has a sense of urgency and does quality work? Call DPG. Please support this worthy business. **Pay by check** save some money!

If you need anything windows/doors related, call Constantin. He was super responsive to my quote…read morerequest via email and gave us a thorough quote, explaining what he thought would be best to get done. Within the month, he was at our house for two days replacing all the casings on our upstairs windows. He worked diligently and impressively finished a large project over the course of two days. With that, the quality is impeccable and we are so impressed with his work. I wish I had more work for him. Don't hesitate to reach out to him, you won't be disappointed.

Constantin is fantastic. He has done our front door and now an AC to window conversion in our…read moreliving room. His prices are very reasonable and he is great to communicate with. We'd love to work with him again.

I will start by saying I am a perfectionist, so I have very high expectations when it comes to work…read morebeing done on my home. I have worked with two other contractors recently, and I can honestly say that they don't come even remotely close to the quality of work that Carlos and his crew provided. Carlos and Victor remodeled my entire bathroom, removing and reinstalling new tile, a vanity, mirror, light fixture, toilet and other bathroom accessories in addition to spackling and painting. From start to finish, Carlos demonstrated an extreme attention to detail and a genuine commitment to making sure everything was done properly. He does not cut corners, and he takes the time to do things the right way even when it requires extra effort. For example, he noticed that my bathroom floor was not properly leveled, something that could have easily been overlooked or simply worked around. Instead, he took the time to correct the problem and make sure everything was properly leveled before continuing with the project. He even painted door trim outside of my bathroom to make sure it transitioned well with the bathroom, something that was not his responsibility. That level of care and thoroughness is exactly what you hope for in a contractor. The spackling and painting were absolutely immaculate. I have hired professional painters in the past who did not come close to the quality of the paint job Carlos delivered. Painting is 90% prep work: sanding and spackling. You can tell when a contractor understands the difference prep work makes, and Carlos and his group certainly does. Carlos and his crew were also kind, respectful, professional, and a pleasure to have working in my home. They were extremely conscientious about keeping everything clean throughout the project. In fact, I commented to my husband that my house looked cleaner after they left than it did before they started! Another thing that really stood out to me was the pricing. His prices are more than fair considering the quality of work, attention to detail, and level of care he provides. You TRULY feel that Carlos takes pride in his work and wants his customers to be completely satisfied with the finished product. It is VERY rare to find that these days. I could not be happier with the work C&N Construction LLC did for me. If you are are fussy about the details and looking for a contractor you can trust, who is meticulous, honest, thorough, reasonably priced, and genuinely cares about doing the job right, I would HIGHLY recommend Carlos and his crew. They exceeded my expectations, and I would absolutely use them again for future projects.

We had Carlos and his helpers (Enrique & Estalia) fix the slow leak around our front big window,…read moresince Carlos did a fabulous job with the other leaking window. I think that Carlos is very educated with construction and/ or a genius about fixing things. Carlos explained why we had a leak in great detail thoroughly before he fixed the problem. We will hire Carlos in the future when we have another problem. He provided us with a written estimate before starting, and he is very thorough with his communication.