Had 5 windows installed in our south philly row home this fall. Great experience from start to finish. Nice people on the phone and they scheduled a person to come out and do an estimate very quickly. Paul was nice, patient with all my questions but during and after the appointment via email. He got me the estimate quickly and then came back out again to do exact measurements for the final estimate. Again, just very helpful throughout the process. Waiting for the windows took a while so I think we did end up waiting like 2-3 months between that visit and getting them installed which was the only negative of our experience. Installation team was fantastic. I think there were 3-4 people there. Ed was in charge. Just nice guys, we felt comfortable having them in the house. Cleaned up very well. Everything looks great and very professionally installed. Kept us updated with some random things they found (rotting wood) when reframing the windows. Again answered questions anytime we had them. On time both coming and leaving. Cost seems reasonable for what we got and from speaking with friends but I'm no window expert. Planning on having them come back out next year to finish the rest of the windows. Good experience overall. read more

Emerald Windows has done it again -- another round of high-fives to both Louie & Ameon! I knew a windows update to my home would be beneficial, but I underestimated the overall impact. It feels like a major home renovation. And in a lot of ways, it was -- the last three windows that Louie and Ameon expertly replaced for me turned out to be fully rotted around the frames, unbeknownst to me. As with the previous job, they handled everything with extreme care and attention to detail. The house was again spotless when they left. I felt like I was in great hands throughout. Cannot recommend Emerald more highly, but especially these two experts on their team! read more

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Just excellent. Check my reviews for my criticisms of trade work. This is a fantastic company. They were originally recommended to me for window replacement, but their lead time was too long. This is my regret. I went with a lowes install for seven windows. Total nightmare. I hired Emerald to repair two broken balances in a 6'x7' window. Ryan from Emerald was the tech. He identified the broken parts and tried to source them. They had to be custom made due to the size of the window. Well, Ryan wouldn't let the three week lead time stand. He went back to the shop and removed the EXACT pieces needed from a floor model window and installed them for me. He saved me three weeks of time, a few hundred bucks, and a lot of stress. And he did this in one day. I was so happy that I sent him home and told him I would vacuum up after him. He kept insisting, but I said no. Thanks again Ryan. I will be hiring Emerald again when I need some windows, and I'll patiently wait the several month lead time for excellent work and service. read more

I would not use Emerald Windows. Emerald has done window for many of my neighbors in my neighborhood. My neighbors seemed to be happy with their work, so we decided to get an estimate for our window replacement. A representative from Emerald Windows came to our house to do measurements for a estimate. Two weeks after the visit for the estimate ,we did not hear from Emerald Windows. I called twice got no return phone call. I emailed once got no reply to my email. It is 35 days later no estimate no phone call no email. I found this behavior to be incredibly unprofessional and irresponsible.. I am not sure why the people at Emerald Windows would treat us in such an inconsiderate and unprofessional way. I can only guess what set us apart from our neighbors . My time is valuable to me and if this company did not want to do the job, or work with us for what ever their reasons were, they could've simply let me know. And we would have been happy to move on. So, I would not recommend them. My house is similar to many of the other homes in the neighborhood where they have worked so I have to question whether or not they had a problem working for us for other reasons. read more

Just before Thanksgiving as the weather was beginning to get really cold, one of my windows would not close. I called Emerald Windows because once before I had a problem after a contractor from another company broke part of a window and refused to even acknowledge my calls, emails and texts. When I contacted Emerald Windows they were amazing. They responded quickly and made the fix. This time was no different. Corey came out the day before Thanksgiving. The issue with the window was more complicated than he originally thought. Even though he was on a tight schedule and was supposed to only be working a half day, Corey patiently worked for more than an hour until a temporary fix could be achieved and the window was closed tightly against the cold. Emerald Windows will always be my go-to place for anything to do with windows. All of their staff have been kind, competent and more than reasonable with their pricing. What a great company! read more

Bobby and Ed did a great job installing our three windows. Friendly guys and we felt we were given a quality, high value product. They were quick to answer any questions we had and explained the process thoroughly. Would use Emerald again. read more

Emerald Windows did a great job. Very responsive in getting me an estimate and scheduling. Three windows were leaking, one badly, the other two intermittently. We ended up replacing one and caulking the other two. This seems to have handled the problem for now, which is what I wanted. I think their pricing was fair, market rate. I like my new non-leaking window, as well as the way it looks and functions (tilting panes for easy cleaning). They were very thorough in their inspection of all three windows. A pleasure to work with, from the nice man who gave me an initial quote to the workers themselves. read more

Here to write a review of the stellar job that Emerald Windows did replacing all of the windows in my home. All of the staff from AJ, the project manager, to the crew members (Gil, Juan, etc.) did an awesome job. We would definitely use them again and recommend them to anyone in the area in need of window replacement. We had other companies come out, and none were as transparent, personable or efficient as Emerald. Their prices were also competitive and I respected the lack of price gouging as well. Don't look any further. Choose Emerald read more

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Emerald Windows was incredibly fantastic. We had a window replaced and several other windows capped. When it looked like it might take more than one day, and we expressed that we may not be able to have anyone home for the second day, they pulled in extra guys to get the job done in just one day. They were constantly communicative and honestly went above and beyond to make sure that we were satisfied. If you need window work done, go with these folks! read more

Cory and his crew did a great job on the last of my 9 windows this past week. The window looks great and I couldn't be happier. He also fixed a couple of quirks on two of my other windows which I really appreciated. Again, thank you Cory and thank you Emerald Windows for a great job. read more

Update: the owner reached out to make the issue right as best as he could which was very much appreciated. Initially had a great interaction with Todd at Emerald windows. I had a niche request for sound proof windows that he seemed to be knowledgeable about. I ended up getting two very expensive windows after discussing the options. The install went smoothly, in fact the best part was the installers. The windows did provide some level of soundproofing and I was happy about that. Unfortunately after installation I realized that the combination of low e and very thick glass caused an extreme green tint to my room which I could not get used to. The low e feature was never mentioned nor explained to me. I had no experience with it as all my other windows are clear. I mentioned my dissatisfaction to Todd and he came out to check. He agreed that there was an extreme tint and the room was made very dark. He said that he would order some samples of other types of windows and that they would fix the problem. I reached out multiple times to check on the status. Several months passed and the samples never arrived. I reached out one last time and explained I was willing to just replace them with essentially what I had previously and never got a response. I'm really disappointed to write this as I think they would be a great company to work with normally but in this case I was left with a big bill and windows that I was not happy with. Another company was able to fix my window glass without any issue. read more

Emerald windows did a great job at recapping three windows on my house. Matt clearly explained how the repair work could be done (rather than replacing the windows), and Ed and Bob did an excellent job at executing the work. My windows are now nicely capped/sealed and everything looks great! I would definitely use Emerald Windows again for any window project. read more

Emerald installed 20 windows in our 100+ year old South Philly rowhouse. The whole experience was wonderful and nearly stress-free. Paul, the sales guy, was very helpful without any pushy sales nonsense. Tim and the entire installation crew were friendly, professional and were careful. I can enthusiastically recommend Emerald to anyone looking for new windows. read more

We had great service from Emerald Windows. It was not a large job and I had contacted several other companies without success. Emerald responded quickly and a few days later Matt stopped by to assess the job and take measurements. Once the replacement parts were ready, he returned to install, taking care to ensure the new glass was properly sealed and new hardware worked as it should. He was efficient, knowledgeable and respectful of our home and our time. Clear communication throughout the project. An all around positive experience and we highly recommend. read more

We got several estimates and went with these guys to replace windows in our 1840s row home. They made custom windows and installed. Gil, Lou, and the rest of the crew that installed the windows were fantastic. Very clean and neat, polite, cleaned up everything, and even did some extra tinkering with a few items. Highly recommend. read more

Todd came by to look at some window and door replacements. He was very nice and made a suggestion or two and left my house with the expectation set that he'd be emailing me with next steps/a quote. I never heard from him again. I sent follow up emails -- and no response. That's not how you conduct business. If you're not interested in the project, then you say kindly that you don't think the scope of the work is right for your business and suggest the prospective customer go elsewhere. read more

After leaving a message for the owner of Emerald Windows, Inc., Paul Stone quickly called me back and set up a time to meet. Communications were always prompt, and once the window choice was made Juan contacted me to set up an installation date. The crew arrived on time, and both Gil and Corey immediately introduced themselves. The bathroom window I needed to have replaced was original to the house. Thus, instead of a three-hour job the installation took a day. With each phase of removing the old window and installing the new privacy window, Gil and Corey adapted to the situation with expert care. After the work was complete, the house's exterior and interior were cleaned. Both Gil and Corey are exceptionally nice and professional. My entire experience with Emerald Windows was a pleasure. The owner and crew made certain it was easy. I highly recommend this company! read more

They did an excellent job, great communication, fair pricing, and even did a great job cleaning up afterward. I wouldn't use anyone else for window replacement. read more

Had a single window that needed replacing and Emerald handled the job very professionally. There was a problem that caused a delay, but Ryan, who handled our replacement, went above and beyond to take care of it as soon as possible. He even came out on Christmas Eve to add extra insulation to our boarded-up window hole because we were having record-low temperatures. The only reason I'm not giving them 5 stars is that they don't provide free quotes. read more

Emerald Windows were contracted to handle the installation of new windows in my apartment. Their team, especially Corey, was incredibly courteous and considerate of the fact that they're coming into my personal space. They treated my belongings with care and were super respectful. They did a phenomenal job at installing my new windows and I couldn't recommend them highly enough. Job well done! read more

This is my 2nd review of Emerald Windows. They did such a great job on my back door, I asked them and installer Louie to do the front as well. Once again it was a difficult job since my old house doesn't have a straight line anywhere in it, but they didn't quit until everything looked fantastic. They were on time and professional again this time too. I couldn't be happier with the finished product, and everyone on the block has been telling me how great it looks! I'm also happy with the quality of the custom made door; they matched the custom paint color I wanted perfectly. I highly recommend Emerald, Louie, and the entire team! read more

Emerald Windows - Before: rotting trim, rusting lintel, plywood transom, mess, mess mess! - Windows Installation Near Me - Philadelphia, Pennsylvania

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I was grateful that they sent out a technician very quickly as my windows would not close and were letting rain in. However, nothing was really done about them. The technician closed the windows with a suction cup, but the alignment problem was not even touched, so I cannot open the windows again without my own suction cup to pull them back. I was told that he would have to consult with his boss as he didn't really know what to do, and that I would hear back that evening or the next morning. Fine. 3 days and a voicemail later, no contact from their end. Disappointing. Paid $95 callout fee for basically nothing. Bought a suction cup for 10 bucks and now I guess I have to figure the rest out for myself? read more

We had a great experience with Emerald Windows. They are a very professional and trustworthy organization. The storm door they installed is far better quality that the original Anderson storm door - which I was not expecting. Louie Diaz and Amen did a great jog with installation, despite the wind-blown damage to the door frame. read more

I was in the market for a new, large window for the front of my row home, and Eric was quick to schedule a visit to assess the job and draft up a quote once we nailed down what I wanted. The current supply chain issues did slow up production of my window because of the materials I chose, but Eric was always empathetic and made sure I would be taken care of swiftly once the window was done. He reached out at the end of last week to let me know it was in and got me on the schedule ASAP. Yesterday morning, Gill came out with his team, and they had the job done shortly after lunch time. The window is fabulous, and the quality of the installation was impeccable. Very very happy I chose to go with Emerald for this job! read more

From the initial consultation to install, Emerald was on-time and amazing throughout. We replaced 14 windows in an an old, crooked house and they turned out incredibly. The customer service is top notch and Luis and the other installers were clean, courteous, and the windows look great. After a string of flaky contractors on other projects, Emerald Windows was a breath of fresh air from start to finish. Thank you for making my house pretty and WARMER!! read more

The price, quality of work, and professionalism are all top notch! Gil took great care to let us know what they were doing, and make sure my home didn't turn into a construction site while they worked. We had a difficult job replacing windows on our 120 year old home. Would definitely recommend Emerald! read more

I mistakenly broke a window in my husband's office and had no idea how I was going to get it fixed. On a whim, I reached out to a few window repair businesses on Yelp with an image of the broken pane, and Emerald Windows responded to my inquiry promptly and with a reasonable enough quote. Jamal came out, measured the window, and two weeks later I'm looking at a beautiful new pane of glass where the broken one used to be. I definitely recommend Emerald Windows, and Jamal was great! read more

From initial consultation to the final installation, Emerald was professional, swift, and reasonably priced. The team was excellent! They worked really hard to make every window perfect. We have an old house (1840's) and wanted to keep its historic look. The windows look amazing!! So happy. read more

Emerald Windows was so great to work with! While the wait times are long right now due to covid and the industry being busy, I definitely didn't mind waiting for the excellent service I received. I had called about 10 other window companies for my single window job before I found Emerald. They were fast and responsive and very organized! They communicated well at every step, and even squeezed us in a little early since we were a small job when they had an opening come up. We then rescheduled due to snow, but they got us in the next week. Clean, priced fair, professional, wore their masks properly, etc. Left everything as they found it (and probably better). Knowing we were on the bottom of other contractors' lists because it was one replacement window due to damage, Emerald made us feel equal to the big jobs. I won't hesitate to call them if I need anything window related in the future! read more

It surprised me that in a city like Philadelphia, I couldn't find a single window contractor on Yelp that wasn't a large franchise company. So, I did it the old fashioned way... Google. What I came up with was Emerald Windows, among other window/door contractors. Low and behold, they came out today to install a single window in my home... A.) The original estimator was clean-cut, professional, knowledgeable and on time. He made some solid recommendations and had the estimate out exactly when he said he would. The estimate was detailed, he sent the company site where they order their windows from and made great recommendations. The price was also fair and competitive. B.) The two guys who came out were also on time, clean-cut, professional, friendly, clean and quick. They even made some recommendations for our front doors, which we'll be sure to call Emerald on when we're ready. Nice "up-sell" guys! C.) Emerald's reputation as a long-standing window contractor in the area with humble beginnings made our decision very easy. Plus, they installed some windows in Elfreths Alley, one of the city's most historic sites (my wife is a historian). Naturally from my 5-star review I'd recommend Emerald to anyone looking to have windows installed. These guys were just flat-out great to deal with and I was surprised the level of service we received since we were only having one window installed. You would have thought we signed up to have 50 done! read more

Emerald Windows - Windows Installation Near Me - Philadelphia, Pennsylvania

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I had Emerald Windows replace two structural windows in my home. From start to finish, the Emerald team was top notch professionals. On the day on installation, it snowed over night and as I greeted the team at the door, they were clearing the snow from my stoop and sidewalk to ensure they didn't track any snow into my home. The team also made certain that the floors throughout my home were well protected. When the installation was completed, the team did a stellar cleaning up. They didn't even leave a drop of dust anywhere to be found. Overall the experience went smoothly. I knew exactly what to expect with regard to any production timelines and on the day of installation. The Emerald team clearly strives to ensure their customers are happy and well taken care of. I was so impressed with the team that I already am planning my next project with them. read more

Emerald Windows is a First-Rate operation. Let's face it, new windows are an expense proposition so I spent several years getting estimates and trying to find a company that put my mind at ease. My job was extremely complicated. Each window seemed more impossible than the next. Several of the companies I called for an estimate didn't even want to attempt the job. The project included (1) Large Bow Window, (7) Double Hung Windows, (2) Sliders, and (1) Steel Entry Door. Each of my windows offered unique challenges that seemed unfathomable to conquer. You see I live in an old row home in South Philly. And my home had some very shoddy do-it-yourself window installations and home renovations done I'm guessing 3 or 4 decades ago leaving the house in a very bad state. When I saw that Emerald Windows seemed to have experience with old homes in the city I gave them a call. Their sales guy Jay came out to work-up an estimate and immediately put my mind at ease that they had the ability to do the job right. Next, Paul came out to do the final measurements and again he reinforced the fact that the installers on the Emerald team could deal with every issue. And they did. The job took 4 days with the installation team being headed by DJ for the first two days and his older brother Brandon on the final two days. Now to be honest I was alarmed when I saw DJ. He looked so young that I made a snap judgement that I was in trouble here. I was dead wrong. DJ is a true craftsman. The man didn't flinch when I showed him one of worst installations in the house. Nor did he flinch when he pulled off one of the header boards and was hit in the face with a ton of rubble and brick dust. He's a true professional. Every widow DJ touched was done with precision. I'm still in shock with the care that was taken to make each window perfect. During the second 2 days of the project Brandon headed-up the crew as they installed the large bow window and steel entry door. And again everything was done perfectly. The capping around my front door is so impressive that I'd have to say Brandon surpasses the realm of being an excellent craftsman and enters the realm of sheer artistry. I'm still in shock with what he pulled off. All the men worked very well together. From Fran who spent hours with his caulk gun and trim moldings to make everything perfect to the guys that were doing odd jobs, the whole operation was smooth. I was also impressed as I witnessed the more senior members on the team explaining things that they were doing to the team members with less experience. It's that type of behavior that speaks volumes for the future of the company. I'd strongly recommend Emerald Windows to anyone and especially to people in the city with old homes posing unique challenges. When Paul said my windows would be the nicest on the block he was WRONG! My windows are the nicest in the neighborhood. My daughter walks a mile to school and has been coming home for the past week declaring that our front window is the best around. Thank You Emerald Windows. read more

Emerald Windows - Windows Installation Near Me - Philadelphia, Pennsylvania

Ryan was great - needed some shoes replaced and he was very easy to work with. Fair price, easy to schedule, very friendly. Even replaced one to make that it was the correct size and everything first, before actually making me commit to the whole job. Also gave me some spare parts in case anything goes wrong in the future. Highly communicative and would definitely recommend for anyone in need of some window fixes. read more

Never sent a quote after repeated calls and house visit for measurements. It's been more than 3 weeks.

beautiful and REASONABLY PRICED!! Check out my new casement windows? Aren't they fabulous?? Emerald's expert crew was so professional from start to finish. I am so happy with my new windows and the technicians left the house VERY clean!! (Okay, sorry, so apparently I don't know how to put up a pic on yelp. :( They look really great though! read more

Emerald Windows - pic of casement windows; review by Deirdre F - Windows Installation Near Me - Philadelphia, Pennsylvania

I recently had 4 large windows replaced by Emerald and I couldn't be happier. I live in a historic home and they took care of the approval process and all necessary paperwork. They were wonderful to work with and the windows are beautiful. Their pricing was also the lowest of the bids I received from other companies. I highly recommend them. read more

I would highly recommend Emerald windows, the guys were very professional and nice, and Super clean!! Love my windows.

Emerald Windows replaced 9 windows for me (and replaced several more previously). They were great! Great installation job. Gil and Erica were great --kept me informed of everything they did. Totally cleaned up before they left. Highly recommend! read more

I've used these folks twice because they are very friendly and polite, they're skilled workmen and they clean up after themselves well. For a big job especially, I found their rates to be quite competitive. They also install Trimline windows, which are nice locally-made wood windows. The best part about them is the personalities of the folks on the ground. I would expect a friendly salesperson, but the people who did installations at our house were super personable too. They seemed to enjoy their work and I felt comfortable having them in my house. My only complaint would be that they used white caulk on wood windows that we are not planning to paint. The second time I used them there was also some delay and confusion over getting the quote, but I attribute that to it being over the holidays. read more

Love my new front windows ... totally exceeded my expectations. Todd and his team were great. Job was even finished ahead of time. I got three quotes and they fell right in line with what I was expecting in terms of price - really glad I went with them for the job. Fantastic work - will definitely recommend to my friends and neighbors. read more

Emerald Windows - Windows Installation Near Me - Philadelphia, Pennsylvania

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