7.25.26 I brought my hubby's vehicle here for an oil change…read more The gentlemen was so nice and friendly. I stayed in the car while they changed the oil. It did not take long. I will return here.

I had a nail in my tire that unfortunately could not be repaired. Of course, this happened on a…read moreSunday when most tire shops were closed. I found that Mavis, Jiffy Lube, and Brothers Tire & Wheel were open, so I decided to stop at Jiffy Lube. Unfortunately, no one there was willing to patch the tire, so I was advised to order a replacement tire. The employee, told me it would be a quick and easy process -- less than four minutes -- and that I could simply pay for the tire and leave. No problem. Except it wasn't four minutes. I ended up waiting approximately 35 minutes just to order the tire and make the payment. I was actually getting ready to walk out when he caught me before I left. I understand that Jiffy Lube does much more than tires, so I understand that things can get busy, but if you tell a customer something will take four minutes, you should at least try to meet that expectation or be upfront about the wait. I was originally told the tire would arrive at 10:00 AM Monday and that I would receive a call when it came in. Monday morning at 10:00 AM came around, and I stopped by because I hadn't received a call. I was then told it should arrive sometime between 11:00 AM and 1:00 PM, and again, I was told I would receive a call. Well, 3:00 PM came around, and I still hadn't heard anything. I had somewhere I needed to be, so I couldn't keep coming back to check. When I returned around 3:45 PM, I was told the tire had arrived. The frustrating part is that I never received the phone call I was promised. That's honestly what upset me the most. If you don't know exactly when a tire is going to arrive, that's completely understandable. Just tell me, "I'm not sure when it will arrive, but I'll call you as soon as it gets here." I would have had no problem with that. What I don't appreciate is being given specific timeframes and being told I'll receive a call, only for neither of those things to happen. Then I was told the technician who handles the tire work was extremely busy. He was working on someone's brakes and had an alignment scheduled after that. I completely understand that customers come first and that the shop was busy. I was also told that even though they were open until 8:00 PM, another customer could come in needing service, and since it's first come, first served, there was no guarantee my tire would get installed that evening. The guy offered to call me when the technician was getting close to being finished, but at that point, I was already frustrated with the communication and the amount of time this was taking. He ultimately offered to take care of it first thing Tuesday morning at 8:00 AM. I want to be clear: I understand that businesses get busy. As a customer reading this review Jiffy Lube does brakes, alignments, oil changes, inspections, filters, wiper blades, and other services. It's honestly too much, That's part of the reason Jiffy Lube is more than just a tire shop. But if you're looking for a quick, in-and-out tire replacement with minimal hassle, this was definitely not that experience. Whatever happens to you and your vehicle on a Sunday. Just wait it out until Monday to go Discount tire or Tirelink For something as simple as ordering and replacing one tire, I feel like there was a lot of unnecessary waiting, unclear communication, and missed follow-up. I paid $282 for the tire, and I do appreciate that they price-matched TireLink, but the communication throughout the process left a lot to be desired. Before I left, he told me he was going to try to make the situation up to me. I'm honestly not sure what that means at this point, considering I've already paid for the tire. I guess we'll see. My advice if you need tires and want a straightforward tire-service experience: Discount Tire or TireLink would be my first stops for next time. And personally, I would be very cautious about using Express Oil Change & Tires based on my previous experience there. They lie and just want your money. As for Jiffy Lube, since they offer multiple services. That's what took the longest and not enough workers and 2nd problem is the communication and the expectations that were set and then not followed through on. I don't expect everything to happen instantly, and I understand that things get busy. I simply expect someone to be honest about the timeline and follow through when they tell me they're going to call. If you say you're going to call, call. If you don't know when something will arrive, just say you don't know. That's all I was asking for. 09/27/26

Kristen is very rude-she needs to train her employees to do their job and not belittle customers…read morewhen they have to correct a unexperienced worker on the proper way to service a vehicle. She told me I need to ask for her when I come to get vehicle service-I am not doing that either while she is busy sitting in the office with no clue what is going on in the shop. BACK TO JIFFY LUBE I GO! PS-Car has oil leaking under it now-coming off of filter-2nd oil change you have done both

Awesome service, quick oil change and great value. Also employees were great! Definitely going back…read morein the future

My vehicle needed an emissions test to renew registration so I chose CBA just because they were…read morelocated near my home. I spoke with kyle and he was very courteous and kind; answered all my questions and set my appointment that afternoon. Service was quick, place was very clean and their waiting area was also very clean and stocked with free coffee, water and snacks! I was very pleased with the service so I will definitely come back for other needed services for my vehicle.

Beware: Lack of transparency and concerning practices. I…read morebrought my wife's car in for a promotional oil change. Mid-service, I got a call claiming the oil filter housing cap was broken and needed immediate replacement to prevent leaks. This made no sense: the car is parked daily in our garage with zero oil spots, and two separate mechanics--one who did the brakes yesterday and Discount Tire right before this visit--both confirmed there were no leaks. To make matters worse, they quoted a non-OEM replacement cap at a 500% markup over retail. Whether the damage occurred while in their care or not, it strongly feels like they use steep parts markups to recover the cost of cheap promotional oil changes. The entire experience felt dishonest. While no business should operate like this, it is even more concerning doing so while bearing "Christian" in its name. I will not be returning.

I had the best experience I have had in a very long time at service centers. It was a breath of…read morefresh air! I got new tires, brakes, routers, and oil change. Great price and service highly recommend!!

COMPLETE RIP-OFF !!! This place will take your money and…read morethen some. My son took his truck because the ac wasn't working. They charged him $120 JUST to tell him what was wrong ... they claim it was the compressor and that it was going to be $1000 to fix it ... I told him to look for another place ... this other place charged him no money to tell him what was wrong, turns out it wasn't the compressor, it was just a leak. The compressor was fine He paid $290 to fix it. If you want to throw away your money go to this Express Oil Change, they will take it all.

Super fast, very friendly, and helpful. They answered all of my questions, were very knowledgable,…read moreand seemed to really enjoy working there. Will send everyone I know to this location.

Always a great experience. Past two times I've gotten off late & made it in before closing. Not…read moreideal but the staff is always eager to help. Requested & oil change, got the full inspection & all for a great value considering it takes less than 15m! Colin & Gabriel were helpful as always. I've had them a couple times & they always go above & beyond!

I had the best customer service experience at Mavis Tires & Brakes! From the manager and front-desk…read moreassociate to the entire team working on my vehicle, everyone was incredibly kind, informative, and supportive. Even with a power outage during my visit, the team kept their spirits high and continued to make sure customers felt taken care of. They communicated throughout the process, answered all of my questions, and genuinely made me feel like my vehicle was in good hands. I'll be honest--I had some reservations about Mavis after the transition from NTB, but this experience completely restored my faith in the company. It's clear that this location has a team that truly cares about customer service and takes pride in their work. A huge thank you to the manager, the front-desk team, and everyone who worked on my vehicle. You all made what could have been a stressful experience a genuinely great one. Excellent customer service from start to finish!

Since opening I've brought all three of my vehicles here. Great work and excellent customer service…read moreand support each time. Des and the staff here at Mavis have a great shop that provides great value (check their online promotion and discounts) and excellent work.

Don't take your car there. They will scam you big time! They will tell you diagnose is free then…read morethey will charge you $148 they charged me 250 for only 1 spark plug and then didn't put the 1 spark plug in who does that . Run

CAUTION!!!THIS PLACE IS A SCAM! DO NOT TAKE YOUR CAR HERE. THESE PEOPLE ARE CARELESS AND WILL…read morePERMANENTLY DAMAGE YOUR CAR TO TRY TO CHARGE YOU FOR FIXING IT!!! We took our mom's car to do a simple front bumper body work that was loose. The car is in perfect condition and has never had an issue (Toyota Mini van - basically indestructible cars). 4 days later they call us to say that the car can no longer be turned on because the ventilation system did not work and the electric System would burn. They refused to take responsibility and kept saying they did not know what was wrong and did Not how much more it was going to cost us and was not their problem. We ended up calling a tow truck company to take the car to another shop. Within 30 minutes they ran a diagnostic and told us the electric system was damaged and tampered with and had to be completely replaced. This cost us over $2,000. We will be reporting this establishment to the BBB.

Garbage, garbage and more garbage. Don't trust them, my car NEVER got fixed with the 4 times of…read morebringing it, was charged over$1300 all for them to close out of now where, without telling anyone. GARBAGE

David and Danie go out of their way to get the job done right. Best kept secret in Houston…read more John D

I've used Larry at All Better Transmissions in the past for a transmission rebuild and rear main…read moreengine seal replacement while the transmission was out of the car. Larry's recommendation save me so much money. They are super people to work with. Honest and know what they're doing. These guys do pretty much everything as well as transmissions. Over the weekend, my wife's car broke down. Smelled like gas and gas was spraying everywhere under the hood I literally thought the car was going to catch on fire. I just knew it was going to be bad! After assessing the situation, the fuel rail going to the fuel injectors had a crack in it, spraying raw fuel everywhere. Larry assured me that it was not the catastrophe that I thought it was going to be. Very fast. Very efficient and very good! Larry also understood that it was an old car with a lot of miles on it. And also that I didn't have a lot of money to sink into a car that old. I highly recommend these guys!

Larry Ballentine and his staff does a wonderful job I would recommend their services to all my…read morefriends and neighbors if you need a New Transmission or towing give them a call like I mentioned they are very professional and will give you A plus service thanks for doing business with me also your new friend Hubert Steen