Kristen is very rude-she needs to train her employees to do their job and not belittle customers…read morewhen they have to correct a unexperienced worker on the proper way to service a vehicle. She told me I need to ask for her when I come to get vehicle service-I am not doing that either while she is busy sitting in the office with no clue what is going on in the shop. BACK TO JIFFY LUBE I GO! PS-Car has oil leaking under it now-coming off of filter-2nd oil change you have done both

Awesome service, quick oil change and great value. Also employees were great! Definitely going back…read morein the future

Beware: Lack of transparency and concerning practices. I…read morebrought my wife's car in for a promotional oil change. Mid-service, I got a call claiming the oil filter housing cap was broken and needed immediate replacement to prevent leaks. This made no sense: the car is parked daily in our garage with zero oil spots, and two separate mechanics--one who did the brakes yesterday and Discount Tire right before this visit--both confirmed there were no leaks. To make matters worse, they quoted a non-OEM replacement cap at a 500% markup over retail. Whether the damage occurred while in their care or not, it strongly feels like they use steep parts markups to recover the cost of cheap promotional oil changes. The entire experience felt dishonest. While no business should operate like this, it is even more concerning doing so while bearing "Christian" in its name. I will not be returning.

Came into today to get a checkup because my maintenance light came on. The team was able to get my…read morecar checked out (even earlier than they had originally said) and did a thorough job looking over everything. I appreciated getting to see the detailed inspection report (with pictures and videos!) and the helpful phone call from the team member to walk me through everything they saw. I always appreciate the thoroughness, detail, and professionalism when I go to a Christian Brothers!

David & Zack were very thorough in taking care of my oil change today. They checked all of my…read moreexterior lights and washed the windshield. They let me know what services are needed in the near future on my vehicle. Friendly guys and excellent service!!

I had the best experience I have had in a very long time at service centers. It was a breath of…read morefresh air! I got new tires, brakes, routers, and oil change. Great price and service highly recommend!!

I can't even imagine going to another repair shop. Felix, Collin, Adam, and the staff were beyond…read morehelpful. When CarShield was a bit difficult with the repairs on my car, the team came through and made it happen. I am beyond grateful and can't even begin to express how easy they made the process. In the end, everything was very affordable, and I would never take my car anywhere else. The timeliness, friendliness, and affordability overall made this place a 5/5. Thank you guys!

Oil change for my Wrangler went fast, professional, and synthetic for about $70 with tax was a…read moredeal. All cars, and especially Jeeps have new torque parameters for their oil pans that if ignored can be disastrous. NO Worries at Caliber! Plus I got a free scent hanger!!

What a fantastic experience it was dealing with Magnolia Auto. Thom took exceptional care of us. I…read morewill recommend my friends and family! - Joe

I literally came here to see if they can change my rotors and my brake pads for my 2020 Ford…read moreExplorer and I just sat here looking like an idiot nobody ever came and talk to me. They literally saw me taking pictures so I can post on here to complain, but still continue to not to help me. You could tell that these guys hate their job. I recommend the owner to reach out to his employees and get them to handle what needs to be done because you can tell their timid to even talk to customers because they don't want more work

I had a nail in my tire that unfortunately could not be repaired. Of course, this happened on a…read moreSunday when most tire shops were closed. I found that Mavis, Jiffy Lube, and Brothers Tire & Wheel were open, so I decided to stop at Jiffy Lube. Unfortunately, no one there was willing to patch the tire, so I was advised to order a replacement tire. The employee, told me it would be a quick and easy process -- less than four minutes -- and that I could simply pay for the tire and leave. No problem. Except it wasn't four minutes. I ended up waiting approximately 35 minutes just to order the tire and make the payment. I was actually getting ready to walk out when he caught me before I left. I understand that Jiffy Lube does much more than tires, so I understand that things can get busy, but if you tell a customer something will take four minutes, you should at least try to meet that expectation or be upfront about the wait. I was originally told the tire would arrive at 10:00 AM Monday and that I would receive a call when it came in. Monday morning at 10:00 AM came around, and I stopped by because I hadn't received a call. I was then told it should arrive sometime between 11:00 AM and 1:00 PM, and again, I was told I would receive a call. Well, 3:00 PM came around, and I still hadn't heard anything. I had somewhere I needed to be, so I couldn't keep coming back to check. When I returned around 3:45 PM, I was told the tire had arrived. The frustrating part is that I never received the phone call I was promised. That's honestly what upset me the most. If you don't know exactly when a tire is going to arrive, that's completely understandable. Just tell me, "I'm not sure when it will arrive, but I'll call you as soon as it gets here." I would have had no problem with that. What I don't appreciate is being given specific timeframes and being told I'll receive a call, only for neither of those things to happen. Then I was told the technician who handles the tire work was extremely busy. He was working on someone's brakes and had an alignment scheduled after that. I completely understand that customers come first and that the shop was busy. I was also told that even though they were open until 8:00 PM, another customer could come in needing service, and since it's first come, first served, there was no guarantee my tire would get installed that evening. The guy offered to call me when the technician was getting close to being finished, but at that point, I was already frustrated with the communication and the amount of time this was taking. He ultimately offered to take care of it first thing Tuesday morning at 8:00 AM. I want to be clear: I understand that businesses get busy. As a customer reading this review Jiffy Lube does brakes, alignments, oil changes, inspections, filters, wiper blades, and other services. It's honestly too much, That's part of the reason Jiffy Lube is more than just a tire shop. But if you're looking for a quick, in-and-out tire replacement with minimal hassle, this was definitely not that experience. Whatever happens to you and your vehicle on a Sunday. Just wait it out until Monday to go Discount tire or Tirelink For something as simple as ordering and replacing one tire, I feel like there was a lot of unnecessary waiting, unclear communication, and missed follow-up. I paid $282 for the tire, and I do appreciate that they price-matched TireLink, but the communication throughout the process left a lot to be desired. Before I left, he told me he was going to try to make the situation up to me. I'm honestly not sure what that means at this point, considering I've already paid for the tire. I guess we'll see. My advice if you need tires and want a straightforward tire-service experience: Discount Tire or TireLink would be my first stops for next time. And personally, I would be very cautious about using Express Oil Change & Tires based on my previous experience there. They lie and just want your money. As for Jiffy Lube, since they offer multiple services. That's what took the longest and not enough workers and 2nd problem is the communication and the expectations that were set and then not followed through on. I don't expect everything to happen instantly, and I understand that things get busy. I simply expect someone to be honest about the timeline and follow through when they tell me they're going to call. If you say you're going to call, call. If you don't know when something will arrive, just say you don't know. That's all I was asking for. 09/27/26

7.25.26 I brought my hubby's vehicle here for an oil change…read more The gentlemen was so nice and friendly. I stayed in the car while they changed the oil. It did not take long. I will return here.

David and Danie go out of their way to get the job done right. Best kept secret in Houston…read more John D

Garbage, garbage and more garbage. Don't trust them, my car NEVER got fixed with the 4 times of…read morebringing it, was charged over$1300 all for them to close out of now where, without telling anyone. GARBAGE

My experience here was okay, but I don't think this shop is quite what I'm looking for in an…read moreindependent repair shop. It seemed more focused on maintenance recommendations and selling additional services rather than taking a more individualized approach to diagnosing and addressing specific concerns with my vehicle. I originally came in with a question about a potential fuel leak, but the conversation seemed to shift fairly quickly toward recommending an intake cleaning service rather than focusing on checking the potential leak itself. I also felt like there was quite a bit of emphasis on additional services throughout the visit. One thing that especially stood out to me was the tire inspection. I was told that my tire tread was low and was recommended to replace the tires along with getting an alignment. I decided to get a second opinion at Discount Tire, where they measured the tread in front of me and told me that all four of my tires were still in good condition. Overall, I think this shop may be a better fit for someone looking for routine maintenance and recommended services. Personally, I prefer a shop that puts more emphasis on individual diagnostics and repairs and is less focused on upselling. The advisors were also a little pushy with some of the recommendations, which took away from the overall experience.

Booked an appointment for an oil change. Dropped my vehicle off while my wife and I went shopping…read moreand to lunch. Came back 2 hours later and they hadn't even touched my vehicle. They said they got slammed with a bunch of cars. What is the point of making an appointment if you get pushed to the back of the line if you aren't there with your car? I've been coming here for about 8 years for different services, and I've had some positive and some negative experiences. This seals the deal for me to not come back again.

First of all, my vehicle with 165,000 miles on failed an inspection with no check engine light on…read more It was a 0420 and a 0430 code which indicates bad catalytic converters. Being a stubborn person, I sought solis in the world of You tube and forums for Honda to try to fix the issue without the deep dive into the pocket book. I tried several things from old school techniques to commercial fuel additives hoping to clear the codes to no avail. Finally on a diagnostic, the mechanic just said go see Jeremy at First choice, have him check the o2s first just in case, but those codes usually mean it's the converters that need replacing. He evaluated the sensors first to determine if they work which only took 10 minutes, they did . So after much discussion, I bit the bullet and set up a time of repair with my schedule and the parts availability. I dropped it off that morning, was given a realistic time to repair and a realistic price. The repair was completed, he tested the sensors again to see if any errors existed and bam. A drive cycle later the vehicle passed inspection. It was a positive experience, and I do believe I found my new shop for vehicle repairs. Thank you Jeremy.

Don't take your car there. They will scam you big time! They will tell you diagnose is free then…read morethey will charge you $148 they charged me 250 for only 1 spark plug and then didn't put the 1 spark plug in who does that . Run