Shea and Kevin did a good job. I'm always on edge going into unfamiliar shops as they do…read morefrequently want to add services (and $$$) so I wasn't surprised when the cost escalated. Couldn't get the economy change as "...they didn't have the proper mixture...". Really? Isn't that your job to have all the correct mixes? OK so that popped me up to the Ultimate which includes filter inspections. So of course my air and cabin filters were dirty ... +$70 for new filters. Long story shout my $60 oil change cost almost 3X that. Guess I'll call next time to make sure they have the proper oil.

Pulled in and Nathan started working on my car immediately. The new manager, Mark (who was great)…read morealso offered me a bottle of water. Mark recommended a coolant flush which based on my mileage was a good thing to do. The cost was $150 which is great! Great Mobil 1 promo going on right now. See pictures.

Apparently it's ok to let other customers that have been gone to run other errands for over a half…read morehour, cut in front of the customer that has been sitting there waiting. When the customer sitting there waiting disputes this he's told, "You can go get your oil changed somewhere else if you don't like it!" This with an attitude.. Not quite sure who they are hiring lately but I have been going to this location for over 20 years with my 10 cars. I most certainly can take my cars elsewhere... Valvoline Instant Oil Change 33033 FM 2978 Magnolia, Tx. 77354

Came in for routine oil change on a Friday afternoon. Friendly, professional service. Quick &…read moreattentive. I was checked in and done in under 10 minutes. Coupons are usually available thru their website. Sticker is small & discreet, easy to adhere & remove. No complaints.

Great service including car service from and to the shop. So why three ***?…read more CB sends a detailed list of service items, pages long. You need to carefully comb through it to find the item for which you actually want fixed. Added items include routine maintenance that you may have already had done, and the diagnostic ($150)! They dropped the diagnostic charge and I added repairs I knew the Jeep needed plus the issue that caused the engine light to come on. Walked away happy, but suspicious. Bought my own diagnostic reader on Amazon

I had the most pleasant experience here. Everyone was so nice and accommodating. I really enjoyed…read morethe fact that they were straight to the point and make sure to show you exactly what they are doing. The undercarriage splash guard thing on my car, completely shredded on my way back from Dallas and I had no idea until I got home. I knew I needed to get it replaced immediately. They did not have the part I needed available but were able to order it and saved me a 45 minute drive to the dealership. The cost was not bad and way less than I expected. I would definitely use them again. I hope I don't have to but glad I know who to use if I am in need.

The service was amazing! The staff is always friendly, efficient, and professional! I was sad to…read moresee Steve has retired, but his son is still there offering the service I am use to!

Impressed by their professional, friendly, and fast service. Also, happy there was no "up selling"…read morepressure, even though they are able to provide more extensive services and repairs. I was just there for an oil change.

Walked in with four tire issues. I had a great customer service experience overall, the time was…read moreefficient, wasn't taken advantage of, and will absolutely go back if the need arises. Staff explained everything thoroughly and was very clear about what they would do for me. Thank you!

The service this place has is very deceptive. They'll pretend to be nice and that they're trying to…read morehelp you out with problems with their car and they pretend to show you parts that are broken when it actuality they're fine. I went in for a routine oil check (which they took an hour and 40 minutes to do) they then proceeded to quote me for 300 Dollar drive belts, a $300 cooling flush, a $500 valve cover gasket, and $3000 to remove and replace a suspension control arm. Not even to mention the realizing that they said they didn't include in the quote. When I went to a dealership to get this all checked, the only thing is I was wrong was that my battery was a little bit slow, which is something they didn't even find. TLDR: they will up charge you to hell and back and not even spot the things are actually wrong with your car. They will take too long for the things that they actually do and don't make up for an quality.

I stop in here for regular oil change and also to check tire pressures. Always fast service in the…read moremornings. Dom has been helpful on many occasions and we even chatted about vintage cars. Even if they try to upsell you, they aren't pushy about it. Just trying to provide good service and options.

Quick service, friendly staff. Provide information about what services are recommended but no high…read morepressure sales. I'll be back for sure.

Since I moved to the area, this is the only location I come to because it is fast and the service…read moreis always friendly! Shout out to Rico! Rico is the primary maintenance technician that I've come in contact with. The first time I visited, he got me in and it took only 5 minutes to get the oil changed. I've been to other locations and I'm there for 45 minutes or more. Rico never over tops the oil and only puts in the correct amount. Yes, the price is quite expensive, but you don't want cheap going into your car because you might be without a car. In this day and age, it's best that you have a car. I feel like I get my money's worth. I've gotten my cabin filter and more coolant changed here. I know I could get it elsewhere cheaper, but I will not remember to do that once I leave even though I would always tell myself that I am. Rico, he is the man that you can trust. I was surprised he even remembered me from my last visit. My car runs smoother because of Take 5 Research Forest!

I heard Take 5 will check tire pressure and oil and water for no charge--…read moreWent to check out if they really will help me when they are busy --- I was pleasantly surprised with courtesy and service I received at this Alden Bridge location! What was the charge for adding air to tires and adding water during Avery busy time. Charge -- 0! I will return for an oil change at this location! Terrific cheerful service, even when very busy! They are terrific.

It's Jiffy Lube so you know what you are getting. The problem is that they keep trying to upsell…read moreyou when you tell them you only want an oil change. I had recently changed my wipers and they tried to sell me a new set.

Do not bring your vehicle here. These people have no idea what they're doing. They did not secure…read morethe undercarriage of my vehicle, and I dragged it halfway down the freeway and was stuck on the side of the road for several hours until somebody could help. Went to my local dealership and found out there were several other things that were not tightened properly. Also, when you call these people. You'll call 11 times and it rings and just hangs up. Beware.

We used to frequent this service center when it was owned by Service First. A lot has changed…read more Went in for a specific service, which I made an appt for, including what needed to be done. When I arrived, they did not have the rear differential fluid for my vehicle and said they had to order it. Ok...that was a bummer. I went I again 2 weeks later for our other vehicle oil change and asked if they had the rear differential fluid, so I could bring in my car that same day. Nope. They never ordered it. It seemed like something that should have been ordered and scheduled the day I came in for the appt initially. Instead, longer delay than necessary. Would have liked to see the employee be proactive with that instead of me having to coordinate. Music in the lobby is too loud for a waiting area - many people were trying to get work done or take phone calls.

Sun Auto's customer care department makes false promises. They promised me a 200 refund and a…read morecoupon. I have made three stretto get them to do what they promised but they have failed each time. Chris Ryman 713-594-4870 crymanadr@gmail.com

Great experience with Magnolia Auto! Honest, professional, and excellent quality of work. They went…read moreabove and beyond by repairing things that needed attention at no additional cost. Fair pricing, great communication, and no unnecessary upselling. I highly recommend Magnolia Auto to anyone looking for a trustworthy auto shop!

I've gone there 10 years & they do all my work not required at a dealer. They do good work,…read morequarantine it, are timely, don't misdiagnose to do things not needed, & don't try to scare you into repairs! They are honest & have integrity! Nothing better!