Quick and fast service !!! Very friendly staff. Conveniently off of 249. We re received a coupon…read moreon the mail for my yearly intersections. There is an inspector always on duty.

I am beyond frustrated. I called in for a simple skid plate replacement and was quoted $700 by a…read morerepresentative named AJ. $700. For a skid plate!!! The part itself maxes out around $200 even at a dealership -- so I don't know what the other $500 is for. It's disheartening when you come in being completely transparent and honest about your situation, and this is what you get in return. It feels like the more straightforward you are, the more certain shops try to take advantage of you. I'm not one to leave negative reviews, but I can't in good conscience let this go without a warning to others. Do your research before you come here. Know what your parts cost. Don't let anyone see you coming.

Great customer service and solid technical knowledge. I also appreciated their responsiveness in…read moreaddressing an urgent repair.

Not helpful and act fake when checking in. They do not have the ability to properly diagnose…read moreforeign vehicles.

absolute joke. 2016 F-150. diagnose cam phasers. quote was 6300 . had it for a month, called me…read moreback finally...quote went to 8 grand. had it for another month. called me again told me it was ready. out the door was 12 grand. the truck didn't make it out of the parking lot. throwing codes over heating. they told me it was "relearning". made it a mile then was stranded on side of the road. they picked the truck up had it for about an hour. told me it was fixed. made it half a mile this time. drove it back in limp mode. called me back and told me it needs a new motor. so they put a used motor in it out of a junk yard and it made it 2 weeks then blew up. so they put another used motor in it and it still has problems. so I got a 12 thousand dollar used motor that will probably have the same cam phaser issue as the original motor so you can add 6300 again.

I had the absolute WORST experience at YES! Automotive on 34126 SH-249 in Pinehurst, TX. I simply…read morestopped by for a transmission filter and fluid replacement on my 2003 Chrysler Town & Country. Keith said they would need to pull it in and check underneath the car to see if they would be willing to do the service or not. I SPECIFICALLY told them that I wasn't 100% on doing the service today and to not start anything until I approve the service. After waiting in the lobby patiently, they came back and brought me to show me underneath the car in which they completely drained my transmission of all of its fluid. I then asked Keith why he drained my transmission without my permission in which he responded by saying that since he gave me a quote for $80 over the phone that it meant I "approved the service which I 100% did not. After I expressed my displeasure, he proceeded to give me attitude and then said he could "put the old fluid back". Now I am leaving with my transmission being drained and refilled with old transmission fluid. Keith should be fired for TERRIBLE customer service. I will not be coming back and I recommend everyone who sees this review to never trust this shop with your vehicle and to not waste your time with such awful customer service by Keith.

Highly recommended ! These guys are great! I thought my transmission was bad 2 times…read more I brought them my van, and both times they found it to be other less expensive issues. They told me the truth when other mechanics would have sold me a transmission. I've known them for years, you can trust them.

Transmission was done fairly quickly. Starter went out on vehicle and they were super helpful in me…read moreordering it and they installed it so they could test the transmission to see if it was working properly. Then they stated they couldn't keep vehicle running. Wouldn't idle. Instead of waiting on figuring it out I decided to have it picked up so I could diagnose it and fix it. Was running fine when delivered to shop. Upon me getting truck back, opened door and truck had such a strong smell of cat pee. Seat cover on drivers seat was folded over. I unfolded it and surprise was waiting for me in the seat, cat crapped all over seat. Pee all over the floor board and more cat crap all over the seats in the back of truck. This should not happen. This is what I'm most upset about. Besides transmission being fixed (can't test) experience as horrible mainly because of the exposure to cat everything inside my truck. Now I have to clean it.

Amazing service! Jim was very responsive and communicated with us very well. He's honest and…read moredependable and I highly recommend him! Great experience!

Jim is honest and incredibly knowledgeable…read more I called him asking about a transmission service on my GMC Sierra after being recommended a transfer case and transmission service at 40k miles. He explained why this was not necessary and the potential negative effects it could have on the life of my transmission. He instead offered his data backed recommendation for a free inspection and potential BG Transmission fluid service between 50-70k miles. Family Auto is not looking to make a quick buck, they're looking to educate people and keep their vehicles on the road! Thanks, Jim!

5 Stars - Honest, Fast, and Friendly!…read more I brought my car into Hometown Auto Repair for a routine oil change, and I was really impressed with the whole experience. The team was fast, professional, and very easy to work with. While I was waiting, I remembered a strange noise my car had been making and asked them to take a quick look. They found that a bar running along one of the axles had come out of place. Without hesitation, they took it apart, fixed the issue, and had everything back together in about 15 minutes. The best part? When I went to pay, I realized they hadn't even charged me for the repair. I would've gladly paid for the work, but their honesty and kindness were such a pleasant surprise. Thank you, Hometown Auto -- you've definitely earned a loyal customer!

After seeing a drop of oil on my driveway I dropped my car off to be evaluated. They discovered a…read morehairline crack in the oil pan. Since my car is a Hyundai, they had to order the new part. They went out of their way to work with me on scheduling the repair even to the extent of providing transportation to and from the shop. I took my car a second time because of the auto stop/start control. I didn't know my older car was equipped with that and wish it weren't. But Chris ( I believe that was his name) explained it thoroughly and told me of a way to turn that function off. The staff is very friendly, efficient and customer oriented. I have no complaints about the repairs. I'll be taking my vehicle there again.

I literally came here to see if they can change my rotors and my brake pads for my 2020 Ford…read moreExplorer and I just sat here looking like an idiot nobody ever came and talk to me. They literally saw me taking pictures so I can post on here to complain, but still continue to not to help me. You could tell that these guys hate their job. I recommend the owner to reach out to his employees and get them to handle what needs to be done because you can tell their timid to even talk to customers because they don't want more work

Always great service here! My husband and I come here for ALL maintenance on our cars. The guys are…read morehonest and friendly.

So far so good. My mechanic threw in the towel and retired. So I found this guy on Yelp. Busy…read moreshop so expect to leave your car. I have a '98 Honda, it runs smoothly 99% of the time but developed a problem with the ignition mechanism. Anyway, they quickly diagnosed and I will be dropping it off this Tuesday.

Larry is a straight shooter and knows his business. He's real good with diesel engines as well. If…read moreyou need repairs done at a reasonable price, get an estimate from Larry and compare that to dealerships and franchise repair shops. Just picked up a truck that blew a turbo. Cost was almost half of what I had expected.

has been there since six have not done nothing to it yet all I did was give them over $7000 keeps…read moretelling me next week next week next week next week next week the guy with a bad leg

Gentlemen with 20+ years of experience. Had a great conversation and they gave me a general…read moremaintenance service for free for the holidays. Highly recommend if you need some expert advice.