The receptionist is too rude. I think management should put sweet, helpful & smiling receptionist…read moreit will help to get more customers.

They have more girls than another places. We came on Thursday they had 6 girls, rooms are clean…read more Prices are right, they gave us $30 off because we paid US dollars. Highly recommended.

Book appointments at 3:30pm for facial. (90 minutes service) Arrived 10 minutes early but the door…read morewas locked, nobody inside. Waiting outside until 3:30pm about to leave, the door was open at 3:30 pm, the lady told me she was going to a field trip, she let me in and sit, about 5 minutes she let me in the room and change, it about 3:45pm. She began the facial service. The steam stopped, she came back about 5 minutes late, she said she didn't hear the alarm. The service was OK, finished at 4:55pm. It was only about 65 minutes not 90 minutes as they said. Cost $110 plus tax and tips $130. 50.

Just working on Athena's website right now... the spa looks beautiful!read more

Massive fan of this salon and specifically, Lily. Great haircut from wash to style. She did…read moreeverything I asked for but better than I imagined. I'll be a repeat customer whenever I'm in Vancouver. Cute salon and very reasonable prices!

Lena did my hair yesterday and I Love it! I am already recommending my friends.read more

I'm a Richmond girl and I have been making trips back here for the past 2 months! I endure that 45…read moremin drive to Spa at the Madison because it's that good for my lashes! It all started with a Groupon for the Fluttery and Fabulous eyelash extension set ($100). My eyelash stylist was Aija. She was wonderful to my newbie lashes. She made sure I was comfortable, explained everything she did and she was so careful and gentle, I would have never known she was working on my lashes. I appreciate the gel pads that go under your lower lashes, which help prevent those pesky tweezers from jabbing your flesh. The whole process was 1 hour. We chatted a bit in the beginning but I just enjoyed the process of closing my eyes and relaxing to the songs that played lightly in the background. After I sat up from my mid-afternoon nap, I awoken to a beautifully created set of new lashes. The lashes looked natural yet dramatic enough to be noticed, there was no irritation from the glue, I saw no clumps... essentially they looked like lashes I had grown myself! (A majority of people always ask if the lashes are real... because it looks that natural!) The extensions are synthetic mink - to prevent allergic reactions and bacterial growth. After that first set, I visit every 2-3 weeks depending on how much I want refilled. (2 week refill is 30 mins ($35) and 3 week refills ($55) is an hours worth of eyelash refill time). In the end, it's a slightly pricey indulgence but it feels so good to wake up with gorgeous lashes without putting on mascara or using that heated lash curler). If you want to try them out, this is the place to go! The prices are comparable if not way cheaper than other eyelash extension places - plus I know Aija will do an amazing job and I'll never have to worry about too much glue, double lashing, or questions in cleanliness like some other places I have read reviews on. This spa is mini but it has a lovely washroom and they offer you tea is you need to wait or while you're having your mani done. Bonus, lots of free street parking! Flutter on Yelpers!

The worst Brazilian waxing service I've gotten. It's nothing personal, strictly based on a service…read moreperformance. I've been with so many waxers in my life so far probably at least 10-15 and I've never felt this much of pain, also it took such a long time! I don't know the waxer's name but she looks pretty young and after getting waxing I am honestly not sure if she actually knows how to do Brazilian waxing properly. It took about 40 mins which is doubled amount of any other waxers I've had, SUPER painful, and didn't even get rid of all hair. I don't know if it's only her or the wax they use. It feels like some white glue you use for carpentry.. I had to rinse it off right after I get home and it still feels weird. She pulled same areas of my skin several times and it hurts SO MUCH. I've never left any negative reviews before or leave not generous tip after getting any kind of services but I really don't want anyone to have the same time-wasting, super painful experience like I just had so I had to write a review. I don't know about any other services but for a Brazilian waxing don't ever go there. I'd attach a photo to prove my point if it wasn't my private part. Edit: I don't really need a complimentary treatment since I don't really like the wax your shop uses but if you could get me a little portion of skin soothing gel that'll be great. The part that I got waxed off hurts so much it bothers my sleep...

I've been here many times, and every visit has been wonderful. The service is consistently…read moreexcellent, and the atmosphere is so relaxing from the moment you walk in. I love how the waiting room decorations are always updated. It creates such a welcoming vibe. Most recently, my spouse and I enjoyed a couples massage with Natalie and Mint as our masseuses which was fantastic. All of the masseuses are very skilled and professional. The front desk staff is awesome as well. Highly recommend this place to anyone looking for a top-quality massage experience!

Sawatdee Thai Wellness and Spa is the absolute perfect ideal massage paradise in the city!!…read more I happen to catch the owner during my first visit and she was very warm and welcoming. After my massage, she told me to go in the tea room and relax and zip some herbal tea. The pandan tea itself was so soothing and warm, and they used coconut sugar instead of conventional sugar. Sawatdee Wellness and Spa is relaxing and welcoming. The massage rooms are so clean and prepared for their clients. I am someone who always asks for the lightest pressure level because I can't handle much more than that. However, these women listened to my body and thought that I can handle a little bit more than light pressure, and was right! She even climbed on top of me and I LOVED it! I am now a returning customer after my first visit!

Waxing and threading ... used to be good but lately it depends on the mood. The smaller lady does…read morea great job but she is not always there. The other woman (she is taller and heavier) really shouldn't be doing any type of work with the public. She missed the corner of my upper lip. Its only been 4 days and I need to find someone else to thread.

I've been to this salon a few times, but my most recent experience was by far the worst I've ever…read morehad. I believe it was the owner herself who did my eyebrows. When I walked in, she looked as if she didn't want to be there, offering no greeting or smile, and had a demeanor similar to an angry school teacher. She pointed to the chair, and asked me in a brusque manner, "What do you want to do today?" I specifically told her that I wanted to clean up my eyebrows without thinning them out. Despite this, she proceeded to roughly remove the hairs, causing me a lot of pain and leaving me with uneven eyebrows. When I pointed out that one eyebrow was thinner than the other, she refused to take responsibility for her mistake, blamed my eyebrows, and simply walked away. To add insult to injury, after threading my eyebrows, she didn't even apply any gel or cream, which is the usual practice to soothe the skin. When I asked her for some, she rudely extended her arm out to me with the gel and told me to do it myself. To make matters worse, I had gone to the salon two days before my birthday, and now I have to celebrate with thin, uneven eyebrows and a couple of scars. I'm extremely unhappy with the service I received, and I won't be returning to the salon. I do want to mention that during a previous visit, another esthetician, a kind and patient woman from Bombay, did an excellent job on my eyebrows. However, based on my most recent experience with the owner, I cannot recommend this salon. If you're looking for someone who is gentle, patient, and follows instructions, I suggest you look elsewhere.

I had a really lovely experience with Georgia. She was very attentive and kind, taking the time to…read morelisten to . I love the color. She did an amazing job with my hair. I will be back to see her for sure..

I called at 0900 to confirm my appointment which was in an hour... the person who answered the…read morephone assured me everything is on schedule and even encouraged me to BE ON TIME!! So I get there 0950 hrs and follow their procedures... mask on... wait at door... sign waiver.. and then notice that Carly, the person who was supposed to do my hair was in THE MIDDLE not the END of doing someone's hair! The receptionist who had asked me to sign a waiver and wait outside in the chilly shadow of the bldg assured me that she would tell me when Carly was done... I waited until 3 minutes past my scheduled appointment before leaving. We are all doing our best under COVID circumstances... but come on... get it together.. I had explained two weeks earlier about my schedule and was promised that I would not be waiting... what a waste of my time!!

Service is quick and salon is pleasant but they could not care less about the final product, just…read moremechanically do what they are asked. I had a colour change on my feet done and it looks very sub-standard. The nail polish bottle was dry and the technician had a hard time applying it. I could not see very well the final result. When I came outside I saw how un-even and choppy it looks and went back suggesting they apply another coat to even it out. The owner just said it's because your nail is not smooth and that was the end of it. No suggestion to correct or even sorry. Said next time use a different colour (not metallic). How is this helpful for this time? I won't be back.

I'm not sure what happened to this place but the service and the environment of this place has…read morechanged. I use to go to this one and the kits location prior to the pandemic. I came here couple of weeks ago to get a mani and pedi with my boyfriend. Upon my arrival, tv wasn't on. There was no one inside when we walked in. Two people came out and it was so strange as there wasn't an uplifting feeling or they just didn't care. The owner kept grabbing things for my nail tech like towels for my hand and let's and water for my mani. Issue is she (the owner) was rushing through my boyfriend and grabbed this for my nail tech and by the time my nail tech used these on me, it was cold!! Definetly not a place to go to anymore. You pay for what you get and it's very clear