Really good and efficient work Was able to have them come…read morethe next morning after my dad might've taken my sink replacement a step too far and was able to resolve my leak

We just had Bill the plumber come and fix our jacuzzi tub faucets which were not turning off easily…read more- the old faucets were stripped and misaligned . Another company (MP Plumbing) came twice and said they would have to do a major (costly) repair and that access was an issue. Bill came quickly and gave us a very reasonable estimate, and found the access easily. He told us what to buy and gave us input on our choices. He came back quickly and installed them efficiently. He had to get some more parts but then came back early the next day. We are so excited to have this working again, and so impressed with the efficiency, care, and helpful hints that he provided. We have used this company before for a microwave repair and some gas stove issues. I'm sure we'll see them again - and extremely happy with their staff, efficiency, care and knowledge! Thank you Bill!

Wow, great crew. They installed new furnace in under 6 hours and I have heat again. Under budget…read moreand on time. Hauled away old furnace too.

Very honest company! I have always been very happy with the service they provided. Their prices are…read morefair and you are able to reach a real person on the phone, a rarity in today's word

The guys did a great job fixing my furnace, they were on-time, very communicative, and the price…read morecouldn't be beat. Highly recommend them!!

Hired KOVA to replace the damaged flexible ductwork in my crawlspace with rigid ductwork. The work…read morerequired two techs at some points to get the work done in two days. The work was not cheap but the quality seemed good and certainly worth doing after our crawl space had a few rodents intrude. We have noticeably improved airflow in the house and hopefully removed the opportunity for future intruding rodents to access and damage the ductwork if they happen to get inside the crawl again.

Wish I could give a few bonus stars here, beyond 5/5. Just amazing service all around…read more They responded to my request promptly, and it turned out that Sufian was only about 10 minutes from us at the time, so he showed up and got to work. In no time at all, he diagnosed and fixed the issue with our AC drain line and, on top of that, explained everything to me and showed me how to fix this same issue myself in the future. As if that wasn't enough, he pointed out (politely!) that we were using the wrong size furnace filter--and replacing them more often than needed. He told me what size we should be using, and why, and where to find them. I could not be happier with these guys, and will absolutely be using them again for any and all of our HVAC needs.

Prime heating a cooling was quick to respond to my request for a quote on replacing my furnace and…read moreAC. They never pressured me to upgrade, they gave me 3 options to choose from, all came well under their competitors. They even found rebates that I qualified for. During the installation the installation team was prompt and professional. They got both systems installed in roughly 4 to 6 hours.

Jason from service now came out and gave me an estimate to replace my ac and furnace unit. He did a…read moregood job with their estimate , but while taking measurements he noticed that my hot water heater was venting into my garage and told me I should fix it. I don't know how long it was like that, but I can't tell you how happy I am that he noticed my problem. He helped insure that my family was safe and I really appreciate that.

Wish I could give a better rating since everyone I talked to and worked with was friendly and they…read moreseem like nice people - just didn't work out in my case. I was looking to get a quote for an HRV installed so I called and asked about that. I was asked when the last time our HVAC was serviced and since it had been a couple years was told we should just schedule a service before going ahead with a quote. So I scheduled - great! Guy came out and performed the service, but during the service the float switch we had on the system (so the condensate from the AC wouldn't overflow into our crawlspace if the drain got a clog) shorted the system when he plugged it back in. He said these things are unusual and not needed, since if it overflows it'll just have water in the crawlspace, no big deal (!?!), not like if the HVAC was in the attic. And the system wouldn't turn on unless he unplugged it, was that ok? Since I wanted the HVAC and AC to work I said ok. I asked the technician about getting a quote for an HRV and how that would work, etc, and he said he didn't know much about those and that he didn't see why they were necessary. While agree they're not necessary, we want one to improve our indoor air quality - thus the original call! He said he would note it down and the office would get back to me. Left with a $300 service bill, and an HVAC system in worse-off shape than before (no working float switch), I called back the next business day to see what could be done. The owner was really helpful and said he'd look into it, called back the next day and had the part ordered and would fix the float switch for free. I asked about getting a quote for an HRV and he said they don't really do them, so couldn't help out here. Ugh! That's why I called originally and wouldn't have had someone out here and paid $300 for service I didn't really want. All I really wanted was a quote! Lesson learned on my part, but overall won't be working with them again as they didn't help be address what I wanted to with my system (and I'm out $300 which seems pricey for what was ~1 hour maintenance service)

When we bought our new house, we quickly discovered there was a small leak coming from under the…read moregas fireplace. We obviously turned the gas off to it, but then we were in a new area with no idea who we could get to fix it. I'm so glad that I found Sure Flame online because not only were they willing to come out to our rural home, but Elijah also spent over 4 hours troubleshooting, tweaking, and cleaning up the fireplace as he ruled out all of the least expensive repairs. While we did end up having to replace an expensive part, I trusted that it was actually necessary because he really did try everything else first! In addition, It's apparently part of a regular service call for them to clean up the fireplace, wipe down the glass, and even spray the interior with fresh heat-safe paint, so our fireplace even LOOKS almost new again! So excited to have a fireplace we'll get to enjoy as the temperatures drop at our new home and I'll definitely be using Sure Flame for their annual service check-up too!

excellent service for my gas fireplace. Jacob was on time and very profess. We will use this…read morecompany every year.

We had an older space that didn't have any heating or cooling, and after a couple of cold winters,…read morewe knew it was time to do something about it. No Ka Oi had already done great work for us a few times, so we reached out again. They were able to get us scheduled within a week and installed a heat pump quickly and professionally. Now our floors stay warm in the winter, and the space has been cool and comfortable all summer. We're very thankful for No Ka Oi's quick response, excellent service, and dependable work.

If you're looking for great, responsive service for your HVAC system, look no further than Nakaoi…read moreHeating and Air. When my furnace stopped working in the middle of winter (with colder than normal temps... brrr), they were able to quickly deploy a technician to diagnose the issue and propose a solution. My furnace had basically reached the end of its lifecycle and the technician, John, gave an honest recommendation to replace the unit vs. hope that repairs could prolong use until inevitable replacement came due. Furnace replacement would likely save more money in the long run, so we went forward with replacement. Within 30 minutes after final installation and testing, the new furnace stopped working. I immediately texted John, who trekked back to my house and proceeded to spend hours diagnosing the issue. He was so dedicated that it was 10:30 pm (long after they closed for the day) before we decided to call it a night and try again. The next time he showed up, he brought a manufacturer's rep to help diagnose the problem. While the installation had followed the manufacturer's instructions step-by-step, some random condition (that wasn't in the manual) caused the malfunction. A fairly simple fix later and the furnace has been working wonderfully for the past two years. I've recommended John and Nakaoi to both family and friends... and now my dad is recommending this company to his friends. Overall, John is a great technician with a stellar service level and I will be planning to stay a Nakaoi customer in the future.

We got home late Sunday afternoon from vacation and our air conditioning was out…read more We called Precision and Moses Garcia answered our call. He came out Sunday night and figured out the problem. He was able to get our unit running again even though he did not have the exact correct parts. He explained everything to us and came back the next morning with the correct parts and fixed it. We were very impressed with the service, price, and quality, and how professional he was. Highly recommend them.

Derrick E and the scheduler exceeded my expectations! Thank you for raising the bar on service…read more I'll use your company's services in the future. Thank you!