This tea is something special. I've had the opportunity to order from them several times, and the products are spectacular. The blends are amazing, the packaging and everything makes it feel so special. I love their tea and bath products for myself, but they also make the most amazing gifts! There's always something new to try and quite honestly their teas are the best part of my morning routine. read more

Magic Hour - What's not to love? Beautiful packaging, beautiful tea! - Tea Rooms Near Me - Ojai, California

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This is the absolute store of my dreams - an incredible shop that offers a large variety of tea, matcha, gift items, and other tea related accessories. As soon as you walk in, you feel like you've walked into a dark, magical, wizardry-type shop! I was so excited to visit Magic Hour while visiting Ojai for the first time, I even got to pick up some of their amazing tea. Wonderful experience, I cannot wait to go back again soon! read more

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Great place to stop by and have some tea. Each of us girls got a pot each and sat outside and enjoyed some delicious tea. read more

Magic Hour - Tea Rooms Near Me - Ojai, California

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I'm so glad I finally made it here! I'm a huge tea lover and this place offers a diverse range of ceremonial organic teas. Whether you're looking for wellness or traditional; they have it. It's kind of overwhelming, so come with patience and take your time. I love the vibe here! It's witchy, but in a good way, mystical and spiritual. The ladies here are welcoming and very helpful. I tried the coconut chai tea and it was comforting and yummy to sip on. I asked to have it less sweetened too. They had a few sample teas to try as well. The tea sections are aesthetically arranged by color, which makes it pleasing to the eye. They offer astrology teas for every sign, which are specifically created with intention based on your sign. Aside from tea, they also have a gift section that offers tarot cards, incense, candles, perfume and beautiful jewelry from Satya. I own a few pieces of Satya, so it was nice to see they offer it here. I ended up purchasing a gold tea leaf cover for steeping my tea, a tea ball infuser with a moonstone, and a wooden matcha scoop. Prices here are a little steep (no pun) ha! I plan to gradually build my tea collection though. I love to purchase items that I can't find anywhere else. I consider it an investment lol. During the month of March, they're offering Equinox afternoon tea. This includes tea sandwiches, scones, and cookies. There's a gluten-free option too. Check out their website for more information. Overall, this is worth a bookmark! I look forward to coming back here. Hopefully I can check out their afternoon tea sometime. read more

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I stopped here looking for crystals, as I was thinking of the shop that was here prior to Magic Hour. But the person I needed a gift for is a person who I think will also appreciate a gift of tea of the nature sold at Magic Hour. Their shop has a calm vibe and the atmosphere is relaxed. There were so many teas to choose from, it might have been nice if a shop person had asked if I needed any help. But I really appreciated that they had sniffer tins and I used those, along with the descriptions, to help me find something for my friend. The products all have really attractive packaging, and I did like that they had some tarot cards and oracle decks. I would have liked some additional products too (like crystals), but otherwise this is a really cool shop. read more

I've enjoyed almost all of the teas I've tried from when this was Zhena's Gypsy Tea to now as Magic Hour. I'm so excited that they moved locations and have so much more space now for afternoon tea and hanging out. I'm looking forward to trying the afternoon tea! The shop still has a lot of interesting and pricey items if you're interested in the stuff other than tea. It also is still very beautiful inside. read more

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It was my first time visiting Ojai, my friend and I were doing some exploring and we decide to explore the store, we were so relieved there was the tea shop on site, it's very spacious with ample amount of seating inside and on the patio. We didn't try any specialty teas but we had the hibiscus which was so refreshing. My friend and I sat on the patio for a bit. McClane I may have spelled her name wrong. She was so lovely! read more

Magic Hour - Tea Rooms Near Me - Ojai, California

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I placed two orders on the same day. One arrived three days later, the other didn't even ship out. I reached out to customer service and I was told that they would check with their 'fulfillment team' for 'proper resolution', then no resolution. Like, they never bothered to get back to me to tell me what happened with my second order so I had to call my bank to dispute the charges. I had to send them two emails to cancel my order. Which they did. No apology. No trying to make it right. No explanation for the lingering order that never got shipped. Just 'ok, it's been cancelled.' I love their tea, but there are other tea companies where I actually receive the product that I place an order for. With SUCH EXPENSIVE tea, you would think they would be sure to get your order out on time. I'm going back to Harney and Sons (amazing tea). Far less expensive, and I have never ever had issues with ordering, and Harney has such top tier service, the OWNER of the company emailed me once to respond to a rave review I left them, just because they are THAT on the ball. The reason for my order was for a gift for a dear friend. So, they could have ended up with a new customer. I ended up getting them something else, something handmade, so hopefully that artist will get a new customer in the future. Never again, Magic Hour. You lost me as a customer, and now the friend I was going to send this gift to will never know you exist, so you lost two customers today. The fact that you never tried to solve the problem says a lot about your company. read more

Rude woman/ staff was too busy scarfing down an ice cream cone to help. Tastefully curated but they don't have a decent sencha or really any solid, high quality green teas. Not for the purist. read more

This is a beautiful shop that sells artisan tea blends as well as a carefully curated selection of teaware, beauty items, and gifts. The ambiance is enchanting and serene with gorgeous, mystically-themed packaging and decor. However, the customer service is seriously lacking. For the price point, one would expect more helpfulness during beverage service or shopping. Instead, I was given terse, begrudging responses by one of the salespeople during the 45 minutes I spent there drinking a small pot of tea and then purchasing a few items to take home. For context, my appearance was neat and clean, my questions were few, polite, and unassuming, and I was clearly interested in buying things--so I'm not sure what warranted the aloof treatment. There was another salesperson who arrived towards the end of my shopping experience who was friendlier and more willing to assist--it was not enough to save the entire visit, but at least I felt better about the money I had spent. This gorgeous store could easily be a five star experience with better and more consistent customer service. read more

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Five stars for doing their thing well, but ultimately not my thing. BUT, if New Age-y vibes and Eastern mysticism are YOUR thing, THIS is the place! Think of it as the Psychic Eye Bookshop but for tea fans. They have every possible kind of tea for every kind of situation and the wares to prepare it. Hopefully the tea is more steeped than the prices. read more

What a wonderful tea shop, there's so many different tea flavors to choose from. They did a great job with decorating & packaging. They have outdoor & indoor seating. They also have afternoon high tea with reservations. I did the tea tasting flight where I got to choose any three teas. I enjoyed the goddess green, peridot & queen of tropics. They gave me a side of local whipped honey that made the teas taste even better! I highly recommend this place. read more

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Magic Hour is pure serenity. The moment you walk in, the décor and energy transport you into another realm -- calm, beautiful, and deeply intentional. It's not just a tea spot, it's an experience. The back patio is my favorite place to unwind -- they serve tea and baked goods, and it's perfect for great conversation or quiet reflection. Everything feels thoughtful and soul-nourishing, from the design to the energy. Magic Hour isn't just a café. It's a sanctuary. read more

We were excited to try some of the wonderful teas. They were all so delicious and the store is beautiful. I can't wait for the tea salon in the back go open. read more

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First, absolutely love the tea. Visited several times during my trip to Ojai. I have purchasing the tea since my return home. I had a simple issue with my most recent order. I attempted emailing over a period of two weeks four times. I called and their lines are not staffed. A week after that, I saw another way to send information so they could reach out. They did not. I don't want to support a business with zero customer service. It looks to me like you spend a lot on your marketing, but you don't really care about your customers. And that feels inconsistent with your overall branding. read more

I absolutely love love love this store. I can't say enough good things about it. It's so special. Go, relax, sip tea, choose from some wonderful selections. read more

I am living the Bohemian Breakfast teas and the Coconut Chai that I ordered online the packaging is beautiful and the apothecary bottles are gorgeous! read more

Such a gem of a place. They have beautifully crafted teas with unique blends. Staff is very helpful and knowledgeable. Lovely atmosphere to slow down and be present it. read more

This is such a great place to come and enjoy some tea. My husband and I have been going every Sunday because we just love it. They have a huge variety of specialty teas to choose from. We get the tea for two and you get a pot of tea and 2 beautiful tea cups to drink it from with a little hour glass timer that tells you when your tea is done steeping. The little shortbread cookie on the side is a nice touch. They also have a few baked goods that you can purchase with some gluten free option along with regular. The shop has beautiful displays of tea and gift items. The staff is amazing and always so welcoming and greets everyone with a smile and checks on you to make sure you are enjoying everything. I highly recommend this place. read more

Magic Hour - Tea Rooms Near Me - Ojai, California

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This is such a sketchy company. I will never order from them ever again. I ordered directly from their website. It's was a $112 order bc everything on their website is super expensive Then exactly 3 weeks later I still haven't gotten any tracking information whatsoever. Therefore, I tried emailing their customer service that's on their website had heard nothing back except from their AI customer service team. 24 hours passes so I try emailing the other email that's on their website about just getting a refund. I even tried calling their number and got their voicemail. I had originally paid with PayPal so I put in a claim to PayPal for a refund and then an hour later I get an email from this company saying that my tracking details are ready and then it's been shipped. That is super sketchy and frankly disgusting. I would give a zero star review if I could. read more

Luxury prices, bargain-basement service. Magic Hour Tea happily charges premium prices for tea, upsells shipping insurance, and then completely disappears when a package fails to arrive. My order is still unaccounted for with FedEx, and despite clear evidence of a stalled shipment, the company has refused to intervene or provide any meaningful assistance. Customer service consisted of a dismissive, useless response that offered zero information, zero effort, and zero accountability. Once they had my money, they were done. If you enjoy paying top dollar for pretty packaging and being abandoned the moment there's a problem, this is the company for you. Otherwise, look elsewhere. read more

This is a great tea shop. We've ordered different types of tea from this shop, over the years & have visited the shop a few times as well. The staff is always friendly & welcoming - always ready to give recommendations when asked. So far, we've only attended one event here: the tea service offered on Valentine's day. It was a nice experience and everything presented was great! The only negative thing was the $15 service fee in order to book the reservation. I'm not sure if it was Magic Hour or the 3rd party service used who charged the fee (probably the latter) but I'm hoping Magic Hour does something to combat these excessive fees. read more

Magic Hour is an incredibly fun store for all! Whether you're the most experienced teat enthusiasts or a newtea... uh... newby. It kind of feels like you're stepping inside a magic shop...think the Ollivander's Wand Shop (from Harry Potter) of tea! There are SO MANY varieties and they all have easily accessible testers (all in cool containers that feel like you're taking a whiff of a magic potion! It's a bit overwhelming how much tea they have. They even have a cool room set up where you can lounge out and drink tea! They have outdoor seating as well. Honestly... my wife is the one who's much more into tea than I... but I had a great time and I would think the uniqueness of a shop like this makes it a MUST VISIT on your next trip to Ojai! read more

Such a beautiful tea shop with an amazing atmosphere. The teas are delicious and unique, and the whole place feels magical. A perfect stop in Ojai. I will definitely come back! read more

Such an amazing tea shop. I went alone and enjoyed tea while shopping the selection. Many tasty blends and cute tea gifts.

This was the best avocado toast I've had ever. I cannot say one bad thing about this establishment. In fact, I cannot wait to go back and bring my friends and family. The bread was locally baked and the veggies/herbs were farm to table. After lunch, I had to go to the farmers market and grab some of the products used for the best Avo toast I've ever had. Highly recommend if you're looking for a delicious farm to table meal with all the best local Ojai produce. Compliments to the chef and the wonderful staff at the Magic hour. read more

You know when people say "I would leave a ZERO star reviews if I could"..this is 100% true for my experience with Magic Hour tea company. STAY AS FAR AWAY FROM THEM AS YOU CAN GET UNLESS YOU WANT TO WASTE YOUR TIME AND MONEY TRYING TO GET ANY RESPONSE FROM THEM. My experience with them: Ordered some tea to help me relax. It did the opposite. Called for some feedback and to ask some questions. 6X!!! Club Magic Hour completely DID NOT respond, nor did they EVER answer their phone Nor did they EVER respond to emails. What does this tell you? TO STAY AWAY. read more

Honestly really sad to write this. I love this tea shop, but this is the second time I've been in for tea and both times fell short. First time, chef brought out food with hair on it. He apologized and substituted it with something else. That was a bummer because one of us missed out on trying what the hair was on. Today, I took my mom in for Mother's Day. I preordered and paid for gluten free for myself. Chef brought out regular items for both of us. I advised that one should've been gluten free. His response was "well I didn't get a note. I only make what has been ordered." I showed him my receipt and he again repeated "well I didn't get a note" He told two people who may have been managers and they all just looked at me. When I later asked for a box, so my mom could take home what I didn't eat, I told the person who may have been a manager and he acknowledged having been told. I had to ask "so how are we going to rectify this?" I was given a gift card, but honestly, the lack of professionalism and no ownership for the mistake was really disappointing. I did tell the chef that I have an autoimmune disease and can't eat gluten but it touching the stuff I could eat wouldn't affect me. He made no effort to serve me something else. Nothing!! My husband has been a catering cdc for over 20yrs. We are constantly baffled by how many establishments don't train their staff in food allergies and sensitivity. I understand that some people avoid things cause it's the latest trend, but others are medically unable and should be treated accordingly. You have no idea who is who and what can kill someone or make them sick. read more

Absolutely amazing selection of teas you won't find anywhere else, plus a coffee and tea bar inside and a small shaded outdoor seating area. A great place to take a break while exploring Ojai! read more

I took my Mom here for High Tea for her Birthday. I will say the food was delicious as well as the tea. Everyone there was so accommodating and really made it enjoyable. The space is really cute and the choices of teas in the store was amazing. All in all, we had a lovely time and will be back! read more

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I have tried now for over a week to get ahold of people for missing items in order and the wrong item sent to me. And now the wrong item for the subscription that is being sent. No responses and no resolution. Tea is amazing however they have No Customer support. Update I finally got a resolution and all the correct items ordered. It should not be this difficult and part of it is because they are using AI now for customer service and it is not doing right. read more

I am obsessed with this tea shop. I have purchased gifts for dear friends here and I restock on new delicious teas a couple of times a year as a treat to myself. They have now moved into a beautiful bigger space where you can actually order at their tea bar and enjoy outside in front of the shop. This place is a dream! read more

This place is absolutely magical! I love the tea blends, they are so unique and delicious! The staff is so kind, they gave us a tour of the shop and we were just so amazed with creativity and talent of the owner. We got to meet her too (owner Zhana), such a kind and lovely individual. It was a pleasure coming to the shop and getting more tea (I'm addicted to it). The ambiance is gorgeous, like for a movie set in Practical magic :) Beautiful! Strongly recommend! read more

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OMG I just love love love this place! I've been ordering online for months now. Decided to take a weekend trip to Ojai and stopped by the tea room. Wow! So much to offer and explore. They had a soft opening of their tea parlor, which was fun. Zhena is the ultimate hostess, adding to her long list of accomplishments as an exquisite tea purveyor and zen artiste. Looking forward to registering for future events. The tea is absolutely incredible and diverse for any taste and dietary preference. I regret not taking any photos when we visited for winter solstice. It was beautiful! read more

Absolutely adore this shop; it's one of my go-tos in the area, especially for unique blends. You can tell a lot of thought goes into selecting their product all the way down to the details of the packaging. The ladies behind the counter are always sweet and welcoming; I have yet to meet the owner, but someday I hope to! I'd love to meet the mastermind behind this gem! Prices reflect the quality of tea you get too, so don't expect to be paying pennies if you want a top notch product. Tons of cute tea time paraphernalia to choose from as well. If you are in the area of Ojai, or even Ventura or Santa Barbara, make sure to stop by and get your fix :) read more

While on an impromptu road trip to SoCal, I GPSd us through Ojai and stopped by this tea store I've been seeing everywhere online... but I'm iffy on getting blended teas that I haven't at least smelled to determine if I buy to try it out or not. Turns out, they have one store location and we were gonna (with some rerouting) pass right by it It was such a cute little store, beautifully decorated and good flow around all the sections of tea and tea accessories. I got the following taster pouches: queen of the tropics tea - fruity sweet, I like with some lemonade to sour the sweetness a little honeysuckle moon tea - classic pea flower coloring and bass-like sweetness Pisces zodiac tea - very tasty sweet #oolongtea with butterfly pea flower gemini zodiac tea - fruity sweet white tea, you don't need sweetener jasmine pearl green tea - haven't tried yet but I love green tea and it was on sale read more

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Could've been better. Fantastic boutique and specialty teas. Unsurpassed quality. Had great service one time (I think her name was Moriah). But when I tried to get some help with a shopping spree for a family member, I was told "no can do". While I totally understand it's difficult to devote staff to a specific customer, it seems like a good opportunity for a tiny shop way outside of the tourist traffic. However, the shop is immaculate and inviting - I do suggest you visit. read more

The address was indicated wrong. We walked all the way there and the building was shut down. Such a pity and waste of time. Been looking to checking it out. read more

Drove a ridiculous amount of miles to get here before they closed and they had locked their door and disappeared to the back. Please stop hiring children, people don't like their time wasted. They wouldn't even answer their phones for like the last 45 minutes before closing. We got there at exactly 5:55pm. Not a minute later or sooner. All of your staff had left the floor to the back and had locked the doors. We waited around for over 10 minutes while knocking, banging on your doors and calling the store. Not a single person came to see what all the noise was about or answered the phone. Please check your cameras, don't just take your staffs word for it. You have the means to prove that they were lying to you. We knew exactly what we needed too and it would have been a quick in and out. If they had answered their phones, we would have asked if they could gather the teas for us so we wouldn't have had to walk around and take longer than necessary. Complete garbage the amount of time your staff wasted. I'll be heading to all the other sites to leave appropriate feedback as well. read more

Firstly, the teas are absolutely amazing! MAGIC HOUR TEAS popped up ad a Facebook ad and I decided to click on it and I'm so glad I did. Watched a few videos and browsed the website. Sooooooo many options! I initially ordered the Chakra collection along with two other flavors. The scent is intoxicating and the flavors are out of this world! I knew I wanted to buy more for myself, so I decided to take a little road trip to Ohji! I figured this would be the perfect opportunity to stop by the salon since I was planning on visiting family in Bakersfield. I'm so glad I did! The store is beautiful! The energy is peaceful and calm. So inviting! When I walked in, J****** was assisting a couple and she was so kind and friendly to the couple she was helping. After she finished gift wrapping their order and said their goodbyes, she assisted me with the same kind and friendly demeanor. I had a list of about 17 teas that I wanted and J****** was so helpful, walking all over the store gathering the teas on my list. She also offered me their tea of the day, which was Ruby (delicious). I did try to order the entire Gem collection, but that's something that has to be done online. I attempted to do so but was having an issue placing the order. J****** was kind enough to take down my information and said she would have customer service reach out to me to assist me with fulfilling the rest of my order. My entire experience was an above and beyond experience and I'm sure anyone who becomes a patron will have the same experience. Once J****** rounded up my teas, I asked if she had any suggestions that she thinks I would enjoy. She recommended "Queen of the South: Divinely Delicious Coco Detox Tea for The Bold and Brilliant." I'll be trying that, right after this review! I also asked if she could recommend a delicious tea that has Butterfly Pea Flower, since my aunt saw a post of mine on Facebook and fell in love with the color! J****** recommended "Queen of Wellness: Women's Vitalitea." My aunt absolutely loves the tea and has reached out to me, twice, to tell me so! Thank you, J******! I'm a supporter of small business, women owned businesses, minority owned businesses, and business that put out good energy. So, becoming a patron of this business was no brainer. If you have a chance, check out the website and watch some videos. Zhena is a riot when she is making her tea concoctions! You will definitely feel her good vibes! Her energy is authentic and you will feel that the same good energy is put into her product and company, as a whole! read more

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