These guys did a great job on my old 1986 Dodge! Great guys and a fair price! I highly recommend…read morethem to anybody looking for new auto glass replacement!

Excellent service and super fast. My new windshield and…read morehaving my driver's window open again is amazing. I would give 10+ stars if I could!!!!! Thank you!!!

Today I had an appointment to get my windshield replaced due to a manufactures faulty rear view…read moremirror mount assembly. Chip, the manager and Collin the technician both were outstanding to work with and the job was done on time. The new window and rear view mechanism look great. Chip worked with upper management to make sure there wouldn't be any payment required from me. The quality of the work and the lifetime warranty are outstanding. I highly recommend the Safelite AutoGlass facility in Champaign, Illinois for their quality of work and outstanding customer service.

5/5 stars all the way around…read more I'm not ashamed to admit that this is the third time I've used Safelite to install a new windshield. I do not have great luck when it comes to car washes or flying rocks. Miraculously, Safelite (and my insurance company) always save the day. I called my insurance company on Monday, 7/9 to file a claim for a cracked windshield. They set-up my appointment with Safelite and Safelite arrived today to install a new windshield. Terry, my technician, was great. He called in the morning to let me know when he'd be arriving; then a little while later called to let me know that he was running way ahead of schedule and would be able to replace my windshield even earlier than anticipated. Yay! Terry inspected the exterior of my car prior to the install, then got the show on the road. He was done in about an hour; interior vacuuming included! My (amazing) insurance company took care of the entire bill thanks to my $0 glass deductible, something 'extra' that everyone should add to their auto policy. Terry gave me a receipt for my records and that was it! Safelite and my insurance company handle the claim amongst themselves. As I mentioned, this is the third time we've used Safelite for new windshields and I've never had a bad experience. This was probably the best and most convenient experience we've had. I could have opted to take my vehicle to Safelite's physical location, but I would have had to wait an extra day. Once an appointment is booked you'll also receive email updates. Then, on the day of the repair, the photo/name of your repair technician, as well as real-time text message updates. For affordable glass repair or total replacement and superb communication, I highly recommend Safelite.

I came to get my father in laws belongings out of his truck that was totaled. the owner came out…read morescreaming at my wife and was very unprofessional. I would not recommend that business to anyone.

My truck was damaged pretty bad on Nov 1, 2021 and was towed to Wilsons body shop. Owner told me he…read morecouldn't get to it for 3 weeks. I checked back with them 5 weeks later and it hadn't been touched. Was told the owner went on vacation to Colorado. ReturnEd again after 6 weeks and still no estimate given to my insurance company. I complained to my insurance company and they contacted him twice to find out why the estimate and repair had not even started. I asked the owner why he didn't call me to tell me if it would be later and he told me I could have called him! Told him it's his job to call me if/ when he is delayed. They finally got it repaired after ELEVEN WWEEKS AND FOUR DAYS,!!! The owner had LIED to me at least three times during this time. Even though they did a decent job on my truck I DO NOT RECOMMEND THIS SHOP! Three months is way too long and is unacceptable especially given the fact that rental cars are way too expensive.

This is my second review for Car Collision Sterling, and I want to share once again what a…read morewonderful experience I had. When I arrived to pick up my vehicle after having a fender bender, Carolyn, the receptionist, greeted me with her warm smile, professionalism, and kindness. She made the process easy and welcoming from the moment I walked in. When I first brought my vehicle in, Randy, the adjuster, carefully looked over the damages and explained what he found. He also made me aware that there could possibly be additional damage that may not be visible right away. I truly appreciated his knowledge, honesty, and professionalism throughout the process. When my vehicle was brought out for pickup, I looked it over and it looked fantastic! The detailing of my vehicle was a wonderful added perk offered by Bill, the manager, since my vehicle was being repaired. Everything looked great, and I truly appreciated the extra care that was taken. Bill, Carolyn, and Randy are a professional team who work together so well. Their customer service, communication, and attention to detail made a stressful situation much easier. I told Bill that I will definitely come back to have my car detailed in the future -- and I know next time it won't be free! I highly recommend Car Collision Sterling to anyone needing quality repairs and excellent customer service. Thank you, Bill, Carolyn, and Randy, for taking such great care of me and my vehicle. ~ Trudy ~

CARSTAR did a great job on my vehicle they kept me informed. They had my vehicle done in a couple…read moreof days ahead of schedule. Thanks again CARSTAR Sterling Collection.