Had a small chip in my windshield. They said I could come over right away and they'd look at it…read more Damion analyzed the chip and shared that it was a 50/50 chance it would crack more because of multiple points of impact. He shared an estimate of replacing the windshield if it did. After starting the work he realized that I had a rock hit exactly on the same spot as a previous chip repair. He touched it up, buffed it, and didn't charge me anything. Excellent customer service like this is hard to find these days. Highly recommend them for your windshield repair!

As my reviews show, I am a major proponent of great customer service and Windshield Specialists do…read morenot lack one iota in that area. From the initial phone call from Crystal to the completion of my windshield replacement, these guys are top notch! Major kudos go out to Tallon for his exemplary service and timely matter of getting my windshield replaced and making sure I was back on the road with minimal delay. Friendly, courteous, and prompt in performing the replacement, are all traits he showed and I immensely appreciate it! Thank you, Windshield Specialists, for everything!!!

Worst experience in my life getting my car repaired. They will take your vehicle to unqualified…read moremechanics and give you a run around trying to get things serviced. If you have a luxury vehicle I highly recommend you do not take to this place.

Great service and Amazing quality! Took it here after a deer hit my car and they had it done…read moreearlier than expected.

Everything about this experience exceeded my expectations. The online scheduling and appointment…read morestatus communications were excellent. The people at the Locust street location were great to work with and did a wonderful job replacing the rear slider window on my GMC Canyon.

I am absolutely blown away by the service I received today! I noticed the seal along the bottom of…read moremy windshield came loose when I was cleaning out the inside of my car today. I had a windshield replaced at this Safelite awhile back so I went to see if they could help me. As soon as I got there I was happily greeted by Justin. I showed Justin the problem and even though it was 90 degrees outside and it was 30mins to closing he pulled my car in the repair bay and promptly fixed the seal! He could have easily told me to make an appointment to come back at a later time but he went above and beyond. I appreciate that so much! Thank you Justin! I would recommend this location to anyone!

Tremendous experience! Zack and John were wonderful. Efficient and fast, and did a little more…read morethan they were contracted for, without cost. Perfect repair job. Everyone was pleasant and kept me up to date.

I received excellent service. My car was damaged while I was driving on the interstate. I called my…read moreinsurance and they sent everything over to Gerber. Soon after Gerber called me to set up an appointment and after we set the date everything was taken cared of. I only waited 3 days, which I think isn't bad at all! Forgive the after picture, it was taken a week after the repair so the car was a little dirty. Gerber returned my car very clean to me.

This is a popular business, so expect to wait on hold a few minutes to speak to the service rep…read more The prices quoted were over $200 less than the name brand competitor recommended by my insurance company. However, the replacement took an extra day because the window ordered initially lacked an important part and couldn't be installed. After the new window arrived from a different supplier, the installation went OK and the car looked great. However the sensor for lane position wasn't properly calibrated and I had to go back to have it re-calibrated. After that glitch everything was OK. American Eagle personnel gave me no explanation for the glitches with the inital bad window part or the difficulty with the sensor calibration, but they did go out of their way to make those problems right.

We just had the windshield replaced in my wife's Forester. American Eagle Auto Glass was a…read morepleasure to work with. Finding a generic replacement windshield proved to be so difficult that American Eagle ended up purchasing OEM glass through our local Subaru dealer which American Eagle installed. This is not what set American Eagle apart. When we first heard that generic (less costly) glass was very difficult to find I thought I'd try a different glass company just in case they might have what we needed in stock. I quickly found out that reaching a real person at the "big" national glass replacement company was much more difficult than I could have ever imagined. Their phone voice mail just refers you to their website which pushes you to make a reservation and upsell you with additional services and products. I was never able to reach a live person to ask a simple question. American Eagle's phone reaches a live person, and they even called me several times during the process with updates.

Angie in the office is wonderful to deal with. Hooked me for the next day. Francisco showed up…read moreright on time. Prices are very fair as opposed to those chain stores. If you need your auto glass attended to, these folks will be prompt, fairly priced and do it with a smile. This is a real review, not fake. They're great!!

Have done business with this company twice, very happy with results. Will be using them again if…read moreneeded.

I was able to get my windshield replaced within two business days of asking to get it scheduled. I…read morewas charged the quoted price, which compared well to other glass repair shops in Champaign, though I did find that others are in the same ballpark. The service was done by Randy, who bought the business from Mike around 2020. The location is on a bus line, so I could leave my car and hop on a bus to get somewhere else while the work got done.

I used Mikes Auto Glass Plus, several times for my business and personal vehicles…read more Repairs were excellent and timely. Will recommend their service to everyone.

While on vacation, our windshield became chipped. Our liability insurance actually covered this…read moreand recommended Stephens Auto Glass. I called on a Monday, and they were able to see us the next day. There was actually two areas to fix and it only took 30 minutes. Very easy to schedule and we would use again.

Very nice people and they did a very good job and were honest about the price. Lady at the front…read moredesk when I walked in was very nice and great to talk to. Everyone there was and stayed busy, no slacking. Overall great experience would recommend.