This is a popular business, so expect to wait on hold a few minutes to speak to the service rep…read more The prices quoted were over $200 less than the name brand competitor recommended by my insurance company. However, the replacement took an extra day because the window ordered initially lacked an important part and couldn't be installed. After the new window arrived from a different supplier, the installation went OK and the car looked great. However the sensor for lane position wasn't properly calibrated and I had to go back to have it re-calibrated. After that glitch everything was OK. American Eagle personnel gave me no explanation for the glitches with the inital bad window part or the difficulty with the sensor calibration, but they did go out of their way to make those problems right.

We just had the windshield replaced in my wife's Forester. American Eagle Auto Glass was a…read morepleasure to work with. Finding a generic replacement windshield proved to be so difficult that American Eagle ended up purchasing OEM glass through our local Subaru dealer which American Eagle installed. This is not what set American Eagle apart. When we first heard that generic (less costly) glass was very difficult to find I thought I'd try a different glass company just in case they might have what we needed in stock. I quickly found out that reaching a real person at the "big" national glass replacement company was much more difficult than I could have ever imagined. Their phone voice mail just refers you to their website which pushes you to make a reservation and upsell you with additional services and products. I was never able to reach a live person to ask a simple question. American Eagle's phone reaches a live person, and they even called me several times during the process with updates.

Today I had an appointment to get my windshield replaced due to a manufactures faulty rear view…read moremirror mount assembly. Chip, the manager and Collin the technician both were outstanding to work with and the job was done on time. The new window and rear view mechanism look great. Chip worked with upper management to make sure there wouldn't be any payment required from me. The quality of the work and the lifetime warranty are outstanding. I highly recommend the Safelite AutoGlass facility in Champaign, Illinois for their quality of work and outstanding customer service.

5/5 stars all the way around…read more I'm not ashamed to admit that this is the third time I've used Safelite to install a new windshield. I do not have great luck when it comes to car washes or flying rocks. Miraculously, Safelite (and my insurance company) always save the day. I called my insurance company on Monday, 7/9 to file a claim for a cracked windshield. They set-up my appointment with Safelite and Safelite arrived today to install a new windshield. Terry, my technician, was great. He called in the morning to let me know when he'd be arriving; then a little while later called to let me know that he was running way ahead of schedule and would be able to replace my windshield even earlier than anticipated. Yay! Terry inspected the exterior of my car prior to the install, then got the show on the road. He was done in about an hour; interior vacuuming included! My (amazing) insurance company took care of the entire bill thanks to my $0 glass deductible, something 'extra' that everyone should add to their auto policy. Terry gave me a receipt for my records and that was it! Safelite and my insurance company handle the claim amongst themselves. As I mentioned, this is the third time we've used Safelite for new windshields and I've never had a bad experience. This was probably the best and most convenient experience we've had. I could have opted to take my vehicle to Safelite's physical location, but I would have had to wait an extra day. Once an appointment is booked you'll also receive email updates. Then, on the day of the repair, the photo/name of your repair technician, as well as real-time text message updates. For affordable glass repair or total replacement and superb communication, I highly recommend Safelite.

I've had to take my car there twice. Once because someone backed into it and once due to hail. Also…read moretook my minivan in when someone turned into me. Always solid work in a timely manner. Sending my friends and family there every time.

I can't say enough good things about this company in Urbana. The biggest headache after an accident…read more(especially if it's not your fault!) is finding a reputable auto body shop. This one is it! They made the whole experience easy. The estimate was quick and the job was done exactly when they said it would be. The staff is friendly and knowledgeable. Excellent experience.

This definitely a shady shop. Most of the reviews that post positive for this so called collision…read morerepair facility, are made by the average person who dies bot know how to spot a good repair or a bad one. These people Rw hacks to the highest degree. They destroyed my new honda civic over something as simple as a new bumper replacement. After 8 times of trying to deliver the car back me, I took it. It still wasn't right. Initially they locked the keys in my car. Instead of calling me see if I had a spare set, they tried breaking into themselves, cause more damage than what it was there for. To make a long story short, every time they tried to fix their fuck up, they make 3 more. I was always the one to find it, too. They would never tell me. They are either incompetent, or straight up destructive and liars. The owner never once see stepped in to talk to me about it, either. Speaks volumes!!!!. Please stay away from this Butcher shop!

Tim's has done quite a bit of work on our car and truck, and we gladly rate his place 5 stars!…read moreReliable, excellent work and reasonable prices, as well as pleasant and helpful service make this place the only one anyone needs to go to for any auto body need!

The team at Its a wrap is Amazing! From the start of the process to the end. They have wrapped four…read moreof the Baxters American Grille Catering and special events vehicles. 10/10 to Jordan and his team!! Very professional, friendly, open lines of communication, prompt service and great pricing. Do not even think of going anywhere else!

Brought in my 1999 metallic black vehicle that had not been properly detailed in years and was…read morelooking very old and dull. It's A Wrap assured me they could make it shine...and they sure did! Amazing job, inside and out. Super efficient, professional, and friendly service! They take pride in their work. A+

Absolutely amazing is all I have to say. Got me in within a few days of speaking with him and did…read morean amazing job. I got ceramic tint all around. Couldn't be more happier with the service. He left the car clean and well done and the pricing is very fair!

Just had my car tinted with ceramic tint and super happy! He got us in quickly and finished the job…read morefaster than expected. His pricing is super fair even with taking off existing tint. I highly recommend!

Would never go here again. I have never seen such horrible tint! They cut it with a machine and…read moredon't care if it's not cut right, dirt galore under the tint. I had them peel it off before I left the parking lot. Also, if you have a bigger back window, Camaro, TA, etc, older style, they will be more than happy to put 2-3 pieces with huge gaps on the back. NO THANKS.

From the owner: The new direction in protection…read more Z-Tech has specialized in residential, commercial, and automotive window tinting since 1986. Tinted windows can reduce glare and can increase your safety while driving. Tinting your home or office's windows will ultimately reduce your energy bill, as you do not have to turn up the air conditioning to cool the building. It also helps protect your carpet and upholstery from fading. East Central Illinois' source for window tinting. When you decided window tinting is right for you call Z-Tech. We give free estimates!

Amazing people providing amazing service. Quick, easy and super helpful. Super easy to work with…read moreand very knowledgeable. Request Shaw and Mike top of the line service.

There aren't many businesses in Champaign that I consider decent. Most feature surly, dumb people…read moreand fail to deliver on their promises. I'm happy to report that Mr Auto Body is apparently a portal to some other dimension. It is in Champaign, but when I visit I don't feel like I'm in Champaign. Their employees are pleasant and competent and they did what I asked in a reasonable amount of time (quite quickly, actually) and the bill was less than their estimate. Sadly, when I left Mr Auto Body I was back in Champaign with all the moronic buttheads again.