Honest and fair.....period Take to others and get ripped off…read moretake to Crawford and they all will treat you fair.

Honest, quick service which is rare these days. They were able to help in a pinch and worked around…read moremy schedule to pick my car up. Hopefully wont need to, but will go back if future issues occur and would recommend to others.

Because he is a one-man garage, he can be busy sometimes. Nonetheless, he communicates well and…read morerelatively quickly. He does good work.

I had a great experience with Average Joe Auto Repair. He was very communicative throughout the…read moreentire process and kept me updated every step of the way. Even though he wasn't able to repair my vehicle because it required equipment his shop didn't have, he was honest, upfront, and referred me to a shop that could. He went above and beyond to make sure my car got where it needed to be, and I truly appreciated his kindness and professionalism. It's hard to find honest mechanics who genuinely care about helping people. I highly recommend!

I recently requested that Long's Garage detail my car, as I thought that a mildew smell indicated…read morethat there might be some water trapped in the padding under the carpet. I had called around town for estimates, but four other places were either unable or unwilling to look under the carpet for water. The estimate I was given at Long's for detailing alone was about 30% higher than all the other places I called. However, everyone I spoke to there was very friendly, and focused on providing the best service possible. They were all willing to take the time to listen to me, to ask questions, and to explain exactly what they would do to determine the location of the problem, and to resolve it. I ended up leaving my car at the shop for three days, but Rudy explained all the reasons for this, and I trusted his judgment. When I went to pick up my car, it looked fantastic and smelled great. They took the trouble to explain to me the efforts that they had made to locate the source of the leak on the roof, and the fact that they had had to remove more than four gallons of water and ice from under the floorboards. They removed all the water, dried the padding, cleaned the carpet, and sealed the leak. They actually undercharged me for all this work and when I told them this, they said, "We want the customer to be happy." Because of their conscientious attention to detail, their expertise, and their exemplary work ethic, they basically saved me thousands of dollars in future repairs and rust damage treatment. I am very grateful to this establishment. I can highly recommend the services of Long's Garage to everyone without reservation.

Have taken my most of my Vehicles here for over 30 years. Used to be a good place for honest…read morequality work. The new owner Kevin Enghausen is gave me attitude when I went to pick up my vehicle. Never going back and I don't Recommend for anyone to anyone to take their Vehicle(s) here.

Bought a new-to-me used car with high mileage, and thought I heard some rattling in the front end…read morewhile going over bumps. I was concerned about my tie-rods or strut-arms, or what-have-you, so I took it to them for an inspection. Rather than the usual "yeah, it's gonna be a $500 job", they said "The car is in great shape, and we can't find anything wrong with your suspension." Awesome. These guys understand how much reputation matters... I'll definitely come back here

This place is the best. I have taken two cars here at this point and they have provided me with…read morephenomenal service each time. They are no bs and do not over charge you. They are nice, quick, and responsive. I will come here to get absolutely anything done to my car and trust that I am not being scammed. I would recommend this place to anyone in the Champaign area!

they will break stuff and say it was broke when you brought it in…read more what a joke place. most times for small repairs they will tell you, you need a all brand new rebuilt.

My AC kept changing temperature to hot when my car was in neutral or park or even idle at a light…read more I thought it was a fan but it was the timing belt. Before they worked on anything I was sent an estimate that was fair (checked comparative pricing online). They fixed the AC issue by addressing other issues I was unaware of. I appreciate their honesty.

I want to share my experience so other customers know what happened before deciding to bring their…read morecar here. I brought my BMW in because it was losing coolant, and I ended up having to bring the car back three separate times for the same issue. On my first visit, they told me the Heat Management Module (HMM) was the problem and needed to be replaced. I paid around $1,100, and they had my car for about two weeks. The part that really confused me was what happened right after I picked it up. I live only about 3 miles away from the shop. I drove straight home, parked the car, and noticed it was already leaking coolant again. Actually, the leak looked significantly worse than it did before I brought the car in. This made me question how the car was tested after the repair. I understand that not every problem is easy to diagnose, but I only drove about 3 miles after picking it up. If it was already leaking that badly when I got home, I don't understand how this wasn't noticed before the car was returned to me. So I brought it back a second time. This time they told me the coolant reservoir cap was the problem and replaced it for around $70. The coolant loss still continued. I brought it back for a third time, and this time they finally found a physical leak/hole in a coolant pipe. But while they were diagnosing the car, another coolant line broke during their inspection. They explained to me that the line was brittle and that it broke while they were checking the area with a mirror. I understand that older parts can become brittle, but what really bothered me was that I was still expected to pay around $200 to repair a line that broke while they were inspecting my car. They also recommended replacing the water pump for roughly $1,000. Just to be clear, I did NOT have the water pump replaced at this shop. Another thing that concerned me was the coolant itself. Different colored coolants were added to my car at different times. When I asked about mixing different coolants, I was basically told, "coolant is coolant" and that mixing them was fine. I also later asked about the diagnosis for the original $1,100 HMM replacement. I wanted to see the diagnostic code or some documentation showing why the HMM was determined to be the cause of the coolant loss, but I was never provided with a clear code or evidence showing that it was actually causing the leak. I'm not writing this because I expect car repairs to be cheap. My problem is that I paid around $1,100 for the first repair, drove only 3 miles home and found the car leaking even worse, brought it back multiple times for the same problem, and then had another coolant line break during their inspection and was still expected to pay around $200 for that repair. I understand that diagnosing coolant problems can sometimes be difficult and that older parts can be brittle. But after my experience, I would definitely recommend getting a second opinion before approving an expensive repair here. I would also ask for the actual diagnostic codes or test results and make sure the car was properly tested before taking it back. For reference, I attached pictures. The first picture shows the relatively small coolant leak I had before bringing the car to the shop. The second picture was taken after their first $1,100 repair, when I drove about 3 miles home and found a much larger amount of coolant leaking underneath the car. I'm just sharing what happened with my car and what I was told during these visits.

Peter Bs is truly an amazing place. Peter has assembled a truly fantastic team. His mechanics are…read morefirst rate. Cindy the office manager is incredible. She is very knowledgeable, efficient, and friendly. They have saved my car butt many times. Peter is friendly, very smart, honest, has lots of integrity and loves cars! The only reason I would not recommend him is that I want to be able to get in faster!!

Have taken my old European car there, esp. after the dealer told me it "wasn't leaking coolant"…read morealthough I saw coolant drips on the driveway, and had to keep adding coolant. Twice at the dealer, and they basically told me there wasn't a problem. Peter B worked on it, and said the issue is the hose size -- metric vs. US. If someone uses a US hose, it will be not be exactly right, and will leak once the car heats up and everything is at pressure. No more problems after Peter B worked on it. Also took my older Camry there, and asked about my newer Camry. Peter B (ie, the phone staff) was upfront about things they can work on, and things they don't. They are very busy, and I prefer to know this information before booking an appointment for 6 weeks in the future. So, I think is a time saver to have a thorough discussion on the phone at Peter B. (I hate these webforms dealers are using now -- there's a) no place to record specific issues, they basically only want a simple job, like a 40k checkover, etc. and b) dealer service intake staff never read the webform anyway. So what's the point?) The phone staff at Peter B is very knowledgeable, too.

This business puts people first! Since starting college and my professional career, I have moved A…read moreLOT and thus have been to a great number of auto repair shops along the way. This is by far the best one I have EVER been to! LOVE LOVE LOVE LOVE! I went in today because my car felt like it was pulling to one side. I just moved to the area three days earlier and it made me nervous to have a car possibly break down when I'm starting a new job and have no connections yet to ask for rides/help. The repairman looked my car all over and even went on a ride with me. He was totally honest with me saying that he felt my car was safe and couldn't find anything wrong with it. Any other place would have "found" something or made up a problem. As a woman, I really appreciated that he did not take advantage of me. I will be back here for ALL my auto maintenance needs as long as I'm in Champaign (which hopefully is for a long time- I'm sick of moving! Update 9/24/14- They took 1 hour to email me back regarding an appointment while another place had me calling, emailing, submitting online requests eight times over a course of three days for service. I really appreciate their flexibility in getting people in and speedy communication. You won't find this at other car places in town.

Good service, on the expensive side but very thorough. Extremely pleased with the detail on their…read morevehicle inspection.

These folks were amazing. They realy stick by their work with integrity. They allowed me to stay…read moreon their lot in my 1995 GMC van while waiting for the parts to come in, and I was stranded on a cross country trip. Their kindness is rare in the world we live in and it truly is a family business.

They've worked on my car for 10 years, diagnosing and fixing a variety of problems. Recommended by…read morea friend who had them work on his vehicles for many years. They are trustworthy, provide informed choice, and make sure things are done right w/o pressuring for unnecessary repairs. Patrick, Julie, Jeremy all tell it like it is--give honest opinions about what needs to be addressed in the immediate future and what can wait, how to tell when it's time to address longer-term issues, offer budget-friendly, creative options when able, etc. Have also worked me into a busy schedule when issues were serious and/or to accommodate my work schedule. Pricing is competitive. Personable, real people. Offered me lunch one day when I was waiting and someone dropped off a meal for the crew. Overall, a solid small business--I definitely recommend!

"I've been bringing all 4 of my vehicles to Anderson Automotive for quite some time now, and I…read morecan honestly say he is hands down one of the best mechanics around. Not only is he incredibly skilled and knowledgeable, but he's also honest and transparent, which is something you don't see often these days. The labor rates are fair, and I always feel like I'm getting the best value for the work that's done. He takes the time to explain any issues and is never pushy about unnecessary repairs. If you're looking for a mechanic you can trust, I highly recommend Andersons Automotive. you won't be disappointed!

Since my last review Jim (Anderson) has sold the place to Ryan, a longtime employee at Andersons…read more This happens often in family owned businesses, and in this case it worked out great. Ryan continues Jim's commitment to doing excellent work and helping customers maintain their automobiles at reasonable prices. More than once Ryan has told me that I'd save money taking my car elsewhere to a place that had the tools to do it. One minor change is that Ryan no longer wants to do oil changes as the costs of having so many different brands and grades of oil in the shop had become prohibitive. He'll do them, but he wants something like $50 as he now goes to the store to buy the oils you want to use. That said, he's always been extremely honest and affordable whenever we've had repairs done there. It's still called Anderson's ( and Jim even occasionally is to be found there when things are busy), but under Ryan it remains an excellent repair shop. ___________ Old Review Below_____________ Anderson's is a small, unimpressive looking auto repair business on Country Fair in Champaign, between Springfield and John Streets. But they have earned my trust and become my go-to repair shop. Jim Anderson, the original owner is not around as much after he retired, but he made sure the shop is in good hands and he is around the shop from time to time to work on cars and check on things. I am not sure if he sold the business or simply hired more workers since he retired. In any event, the important point is that they are scrupulously honest and highly competent. If there is a repair beyond their ability they will let you know immediately and not try to fix it themselves For example, they don't do body work. I've never had a problem with their work, never had to bring a car back, and always found their prices reasonable, even low. More than once I've taken a car in and they tell me the fix is unnecessary or much smaller than I expected. Recently I took my van in because the brakes were squealing whenever I depressed the pedal. Expecting that I needed a brake job or rotors, I was told that when they took the wheel off they noticed the brakes had a lot of life in them but had visible rust and dirt. Their recommendation, drive the car more often; it got rusty because it sits so much of the time. He recommended that riding the brakes for a mile would be a really quick cure and wouldn't hurt anything, and he was right! He could have sold me an expensive brake job, but instead he solved the problem with no charge, not even for his time! He will always ask if you want the expensive fix or if you want the "good enough" fix when one exists. As far as I can tell, using him for ten years now, he's never sold me unneeded repairs. Even my wife feels comfortable taking her car to him without me accompanying her. He doesn't treat women any differently than he treats men. He won't take advantage of women or young people either. That said, I'm not sure I would take a car to him if I needed a transmission rebuild or something really specialized. My hunch is it would be OK, but I have no experience with this kind of major repair (knock on wood!). If I need one, I'll ask if he can do it, but I can say for certain that he can or cannot do such repairs. His prices, even for "expensive jobs," are always really good. Better than any other place I've found. Much better than dealerships, but that is no great feat. But his prices are always better than other independent garages I've been to. A lot of my friends use Rick's Auto in campustown, and I've used him too. Karch runs a fine shop, but Anderson's matches their quality at a much better price. All in all, I think you should feel good taking your car to Andersons. They'll do a great job and they will tell you if you should take it elsewhere.