My AC kept changing temperature to hot when my car was in neutral or park or even idle at a light…read more I thought it was a fan but it was the timing belt. Before they worked on anything I was sent an estimate that was fair (checked comparative pricing online). They fixed the AC issue by addressing other issues I was unaware of. I appreciate their honesty.

I want to share my experience so other customers know what happened before deciding to bring their…read morecar here. I brought my BMW in because it was losing coolant, and I ended up having to bring the car back three separate times for the same issue. On my first visit, they told me the Heat Management Module (HMM) was the problem and needed to be replaced. I paid around $1,100, and they had my car for about two weeks. The part that really confused me was what happened right after I picked it up. I live only about 3 miles away from the shop. I drove straight home, parked the car, and noticed it was already leaking coolant again. Actually, the leak looked significantly worse than it did before I brought the car in. This made me question how the car was tested after the repair. I understand that not every problem is easy to diagnose, but I only drove about 3 miles after picking it up. If it was already leaking that badly when I got home, I don't understand how this wasn't noticed before the car was returned to me. So I brought it back a second time. This time they told me the coolant reservoir cap was the problem and replaced it for around $70. The coolant loss still continued. I brought it back for a third time, and this time they finally found a physical leak/hole in a coolant pipe. But while they were diagnosing the car, another coolant line broke during their inspection. They explained to me that the line was brittle and that it broke while they were checking the area with a mirror. I understand that older parts can become brittle, but what really bothered me was that I was still expected to pay around $200 to repair a line that broke while they were inspecting my car. They also recommended replacing the water pump for roughly $1,000. Just to be clear, I did NOT have the water pump replaced at this shop. Another thing that concerned me was the coolant itself. Different colored coolants were added to my car at different times. When I asked about mixing different coolants, I was basically told, "coolant is coolant" and that mixing them was fine. I also later asked about the diagnosis for the original $1,100 HMM replacement. I wanted to see the diagnostic code or some documentation showing why the HMM was determined to be the cause of the coolant loss, but I was never provided with a clear code or evidence showing that it was actually causing the leak. I'm not writing this because I expect car repairs to be cheap. My problem is that I paid around $1,100 for the first repair, drove only 3 miles home and found the car leaking even worse, brought it back multiple times for the same problem, and then had another coolant line break during their inspection and was still expected to pay around $200 for that repair. I understand that diagnosing coolant problems can sometimes be difficult and that older parts can be brittle. But after my experience, I would definitely recommend getting a second opinion before approving an expensive repair here. I would also ask for the actual diagnostic codes or test results and make sure the car was properly tested before taking it back. For reference, I attached pictures. The first picture shows the relatively small coolant leak I had before bringing the car to the shop. The second picture was taken after their first $1,100 repair, when I drove about 3 miles home and found a much larger amount of coolant leaking underneath the car. I'm just sharing what happened with my car and what I was told during these visits.

I just moved to Urbana from St. Louis, where I was a happy Midas customer for my Corolla. So when I…read moreneeded an oil change, I filled out the local store's online form to request an appointment for Tuesday, August 29. The store was closed for the evening, but I got an email that said that they'd respond within thirty "business minutes." They didn't - not even when I sent a follow-up email the next day. I checked my spam and everything, but no, this Midas just ignored my message. I guess they aren't too interested in new customers.

very rude,called just to ask for a available mechanic and got interrupted and told to schedule an…read moreappointment for a week out

Did a good job on my truck so no issues on that. Only reason…read moreI give it a 4 and not a 5 is a credit card up-charge Is applied to your total Fast service for sure

Was on my way to work from south of Danville to Carle Hospital when I had tire issues. Ron's was…read moreso quick to get me in and a new tire . They saved the day and my patients were grateful as I was also. Thanks again!!!

If I could give zero stars I would! Scheduled an…read moreappointment, drove 25 miles just to be turned away by a very rude man who told me that they don't schedule appointments at noon because that's their lunch hour, yet i have an email from Richard that says my appointment is at noon! They expected me to wait an hour till they had their lunch instead of just going to lunch a little late to do an estimate for me! After all it was their mistake!! Lunch was more important than I was! I'm glad I didn't let them touch my vehicle! Who knows what else would have been more important!!

I have lived in the C-U area all my life and at 72 years of age I can finally say I have an auto…read morerepair business I can trust. They are honest!!! The quality of their workmanship is top drawer and the price they charge is very reasonable. If you are looking for a reliable auto repair business Urbana True Tire is the best. I highly recommend them!!!

Good service, on the expensive side but very thorough. Extremely pleased with the detail on their…read morevehicle inspection.

BEWARE - PDR will take your $$$ and fail to fix your car. Claim they "diagnosed" dead battery and…read morefixed it. Charged $500 - way overpriced. Day of pick up - car becomes inoperable and PDR ownership shrugs its shoulders. Take your biz to Myler Automotive Repair instead.

Honest, fast and fair! We were recommended here by Mone... these 2 shops are very honest to their…read morecustomers. I wish all auto repair shops are the same as them! Keep it up and more power!

I have going to the brake shop as long as been driving 40years.alwas great job no problem. I…read morehaven't went anywhere else for brakes.never will.

Have taken my most of my Vehicles here for over 30 years. Used to be a good place for honest…read morequality work. The new owner Kevin Enghausen is gave me attitude when I went to pick up my vehicle. Never going back and I don't Recommend for anyone to anyone to take their Vehicle(s) here.

I have recommended this company many times to many people, they're honest and fair mechanics…read moreunfortunately I had to take my car into dinotune near them and they ripped me off three times the price that Long's garage, dynotune charged me three times the street rate for the starter and two and a half times for the labor to put it in, so all you humans go to Long's garage this is just an honest review I am not be paid by this business in any shape or form, it's hard to find honest mechanics, thank you Long's garage

These folks were amazing. They realy stick by their work with integrity. They allowed me to stay…read moreon their lot in my 1995 GMC van while waiting for the parts to come in, and I was stranded on a cross country trip. Their kindness is rare in the world we live in and it truly is a family business.

They've worked on my car for 10 years, diagnosing and fixing a variety of problems. Recommended by…read morea friend who had them work on his vehicles for many years. They are trustworthy, provide informed choice, and make sure things are done right w/o pressuring for unnecessary repairs. Patrick, Julie, Jeremy all tell it like it is--give honest opinions about what needs to be addressed in the immediate future and what can wait, how to tell when it's time to address longer-term issues, offer budget-friendly, creative options when able, etc. Have also worked me into a busy schedule when issues were serious and/or to accommodate my work schedule. Pricing is competitive. Personable, real people. Offered me lunch one day when I was waiting and someone dropped off a meal for the crew. Overall, a solid small business--I definitely recommend!

Great mechanics. Great communication. Great experience. Helped figure out the most economical way…read moreto take care of my repair. Even dropped me home.

With an older car (assuming it is in good mechanical condition) and no collusion insurance, one…read moremoderately inexpensive way to fix that car after an accident, is to remove parts (especially body parts and certain mechanical parts, e.g., the radiator) and use them instead of new parts. However, it takes a good auto body shop with skilled personnel to provide that expertise and service. Central Illinois did an excellent job on my car; they even found a Kia sportage (blown engine) of the same color to use for parts for my car, to eliminate the cost of a new paint job. FYI, with insurance, the insurance company will often pressure you to select a repair shop that will use cheaper new parts to save the insurance company money. YOU MAKE the FINAL SELECTION for the repair shop, so work that has an insurance company behind it would ALSO be best done at a reputable and highly competent body shop, like Central Illinois.

Because he is a one-man garage, he can be busy sometimes. Nonetheless, he communicates well and…read morerelatively quickly. He does good work.

I had a great experience with Average Joe Auto Repair. He was very communicative throughout the…read moreentire process and kept me updated every step of the way. Even though he wasn't able to repair my vehicle because it required equipment his shop didn't have, he was honest, upfront, and referred me to a shop that could. He went above and beyond to make sure my car got where it needed to be, and I truly appreciated his kindness and professionalism. It's hard to find honest mechanics who genuinely care about helping people. I highly recommend!