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Hanson's Auto Repair

3.1 (15 reviews)
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Services - Hanson's Auto Repair

Vehicle battery testing

Check engine light

Engine oil light diagnosis

38 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Oil changes

Auto wheel alignment

Auto mirror replacement

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto regulator replacement

Auto switch replacement

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Auto window repair

Auto window replacement

Auto windshield replacement

Auto battery and fluid recycling

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Windshield wiper replacement

Hanson's Auto Repair Photos

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Recommended Reviews - Hanson's Auto Repair

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Reviews With Photos

Nateka S.

NEVER GO HERE!!!! Today I was verbally and physically assaulted by the owner !!! I literally had to call the police....this shop had my car for three days and did not even look at it I had a blow motor replaced about a year ago took it back after a few months due to the part going out ......I was told at that time the part was covered by a warranty however a different part went out also so I would have to pay for that ....which I was willing to do however after 3 days these people still had not taken the time to work on it hung up the phone in my face I decided to go pick it up and that is when the owner .....cursed me out calling me the B word, F me ,,,then he grabbed my hand wrist ,as well as around my neck.....I would NEVER EVER SUGGEST ANY ONE GO THEIR....THIS MAN IS FULL OF ANGER AND IT'S NO TELLING WHAT HE WOULD DO...He even called a tow truck to have my car sent to the pound which was their to be fixed......I feared for my life literally. .. if this site gave me an option it would be 0 stars

84 DOLLARS FOR TAPE!

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Ask the Community - Hanson's Auto Repair

Review Highlights - Hanson's Auto Repair

Today I brought it in for an oil change, and talked to Brett about the fact the engine seemed a little rough at 35mph.

Mentioned in 4 reviews

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Kirby's Firestone Service Center - RR trailing arm bushing coming apart. LR starting as well

Kirby's Firestone Service Center

(52 reviews)

Fantastic service. I've gone in a few times for both simple and serious auto work and they did a…read moregreat job. I wish I had a Kirby's auto where I am now since I moved. Definitely give them a shot if you need auto work done! Edit- they were also super helpful when I needed to pull my records from a while back and offered the same great service over the phone.

UPDATE #2 Disappointed by the likely truth of the negative stereotype…read more The written mechanic's report (see photo) - that no one reviewed w/ me - said, "RR trailing arm bushing coming apart LR starting to as well". Odd, never heard a sound from the rear as is symptomatic. Went to my usual mechanic for this & another issue. We looked together (as ever) & both bushings are in fine working order. Maybe the mechanic meant a different part? Or someone else's bushings are failing? Research shows women pay ~$5k more than men over the life of their cars. Add the amount men are overcharged & hoodwinked out of, etc.. & that comes to more than a few boat payments. *** UPDATE I was called in the morning, saving me a trip & they refunded my money. I expect remaining vouchers like mine will be honored without challenge through 12/13/24. I appreciate the kind prompt, fair, kind, response greatly, and am reassured all is back to normal @ Kirby Firestone. I like to frequent small local family owned businesses, with the hope they thrive better when not working for THE MAN, and bonus, they often have friendly helpful employees with low turnover who occasionally remember you ;-) I write reviews primarily in hopes of ameliorating the issue and making sure nothing of the sort should happen again. Only as a desperate measure, are my reviews meant to warn others, so at least they don't have to go through what I have. I keep trying to lower my expectations so I'm not disappointed, but I can't seem to get them low enough :-/ *** I have no issue with the mechanics, or with Josh behind the counter, but today, there was a different guy @ the counter. I've been coming here for years w/ oil change coupons & always been satisfied with the service. I even bought oil changes for friends the last time they went on sale. Today, I came in for an oil change and diagnostics- both covered by the voucher (see photo), as seen on their website. Upon my return, I was offered a bill (see photo) that took $25 off an oil change and charged $153.69 for the diagnostic. He said he saved me $ by only charging 1 hour. I expected to pay a $3 oil disposal fee and apparently was also responsible for the cost of the oil filter (reminder: ask their $ and maybe bring one next time). I was told there was ONLY a coupon for $25 off an oil change, despite presenting the voucher for the oil change, tire rotation, full inspection and diagnostic on paper and online, exp. 12/13/24. He then said my 2008 Prius takes 0w30 oil, which is not stock oil and per the fine print is $20 off. I found this surprising because no one has ever mentioned non-stock oil or 0w30 to me in my years of owning this car. He shrugged and bilked me. Upon returning to my car, I thought 0w30, that's VERY odd, and then noticed on the invoice, 5w30 was billed. Back to the counter. Oh, he says he only charged me for 5w30, (so generous). Then why was I charged $24.95 for the oil change (do their oil filters cost $21.95)? He walks me to my car giving me a lesson on different kinds of oil, as I'm telling him, the owner's manual says to use 5w30, he's still talking about viscosity and lighter vs. darker color. Under the hood he goes, comes out with the dipstick, shows it to me, yep, looks darker than 0w30, and hey, btw they write RIGHT ON the OIL CAP 5W30. He starts to walks back to the building, when I ask, wait, but, if I received stock oil (5w30 is stock, right?) why was I charged for more than the disposal fee and filter for the oil change? I already paid for the oil change voucher, I didn't feel like paying twice. His response: Talk to Josh tomorrow. Sounds GREAT! I know Josh, he's always been helpful. Never had any trouble with coupons with him. So, fingers crossed, I get to invest more time and effort and frustration to try and settle a simple oil change and diagnostic I'm being billed for twice. How many oil changes could have been done in the time I'm spending fixing this SNAFU? Hmm... the guy behind the counter didn't even mention the mechanics's note that the RR trailing arm bushing is coming apart and LR starting as well. OR that the fender distortion was damaging the tire! THAT information actually would have been HELPFUL new info, compared to what he said about the car (explained the diagnostic codes they could do nothing about), especially since I PROVIDED the diagnostic codes & had already both been told what they meant & I researched them. What ELSE WASN'T passed to me from the mechanic?!

Midas

Midas

(40 reviews)

I just moved to Urbana from St. Louis, where I was a happy Midas customer for my Corolla. So when I…read moreneeded an oil change, I filled out the local store's online form to request an appointment for Tuesday, August 29. The store was closed for the evening, but I got an email that said that they'd respond within thirty "business minutes." They didn't - not even when I sent a follow-up email the next day. I checked my spam and everything, but no, this Midas just ignored my message. I guess they aren't too interested in new customers.

So I called in because of a issue at jiffy lube and they wanted me to take it here. Dave answers…read morethe phone I told him about the issue and asked do you even work on bmw. He was rude as hell told me to bring it by and tried to tell me what the issue with my oil pan was I tried to tell him that isn't the issue there was no slow leak or any leaks so what your saying is irrelevant cuz it's stripped from it being cranked on to the point it stripped the engine can't keep oil at all in it So he told me in a rude tone to take it to my mechanic and slammed the phone down hanging up on me Note now I only called to make an appointment because jiffy lube wanted them to look at it cuz they trust them lol well maybe not after they hear about this DO NOT USE this place. There was no reason for Dave to be that rude to me as I was just asking simple questions. If Dave isn't afraid to talk to me this way I wonder how he speaks to women that call in. Great job turning away new business, Dave!

Car-X Tire & Auto - My last receipt. Their final log of destroying my car

Car-X Tire & Auto

(46 reviews)

Snow and ice got me! Haha!…read more Tire stem! In and out quickly! Having a safe ride is very important!

Don't go to this shop. They are scammers will overcharge you for parts and fail to fix the issue…read moreyou visited them for. When you need a refund from them, it needs to go through Car-X corporate, which is slow and unreliable. I took mine in for a check engine light for the knock sensor, and they only made the problem worse. I'm pasting the below paragraphs from my refund request: I'm looking for a refund on some service I had done to my car (VIN redacted). Specifically, I'd like a refund for parts and labor on the knock sensor replacement that the shop did. I visited the shop on 12/11 to request this refund, and they said they'd talk to corporate about it. After not receiving any updates, I followed up with the shop on 12/16. Now, on 12/20, I have still not received any communication regarding the services requested. I entered the shop with a check engine light with code P0325 (Knock Sensor Circuit Bank 1). They told me that after testing, they determined the knock sensor to be faulty, and they replaced it with an "OEM equivalent" knock sensor (Duralast SU6143). Shortly after I retrieved the car from the shop, the CEL came back on with the same code as before. Later, after I warmed up the car, this code persisted, and the engine developed a misfire on one cylinder. I had the car serviced at a dealer, and they replaced the Duralast sensor with a genuine Honda one. The CEL has not come back on, and the misfire did not occur again. Now, after an additional 150 miles of driving, there have been no issues with the engine. Seeing as the aftermarket knock sensor that Car-X installed 1) failed to fix the P0325 code and 2) likely caused the engine to misfire, I am requesting a full refund for the cost of both parts and labor for this repair. Also, the Duralast sensor they installed costs $74 at AutoZone and somehow $180 (not including labor) at Car-X. The shop also recommended me for new tires, while the dealer later said my tires are in generally good condition and have well over another year of average driving left on them.

Hanson's Auto Repair - autorepair - Updated May 2026

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