I've had to take my car there twice. Once because someone backed into it and once due to hail. Also took my minivan in when someone turned into me. Always solid work in a timely manner. Sending my friends and family there every time. read more

I can't say enough good things about this company in Urbana. The biggest headache after an accident (especially if it's not your fault!) is finding a reputable auto body shop. This one is it! They made the whole experience easy. The estimate was quick and the job was done exactly when they said it would be. The staff is friendly and knowledgeable. Excellent experience. read more

Fifth Dimension Collision Repair - Champaign - Body Shops Near Me - Champaign, Illinois

My car was taken to Urbana from Napleton to have the roof, hood and a door painted from peeling white paint. When I picked it up, my windshield had been removed, however, it was not put in correctly. It was pretty much just set on top of seal and sealed. The post by the windshield were dirty from hands. A glass company is not going to have filthy hands when installing a windshield. I think 5D took windshield out and put back in themselves. My headlights had clear all over them, he saisd they did not do that.. Also, my remote start was hanging on the side of windshield instead iof being put back in windshield above mirror. Brian was there when I picked my car up and the excuse was " I was not here that day your car was picked up by Napleton" . There was overspray on the black plastic on bottom of car. I was not happy at all with the service. Brenda DeLaurier read more

Great service by everyone at Fifth Dimension! My whole back windshield was broken but they fixed it up looking brand new. They even drove me home after I turned in the car, which was a nice gesture. It was repaired quicker than expected and they dealt with the insurance people very efficiently. read more

Beautiful work replacing my front bumper. The car was detailed in and out upon pickup.

5 stars for 5D.. I will never go anywhere else. Top notch service at it's best. Employees are knowledgeable observant and they made the process a breeze. 5D also gave me a loaner car while my vehicle was being serviced. I was back in my vehicle in no time. covid 19 rules were maintained during the whole process. I'm comfortable to say im A satisfied customer and I had a great experience. My grill was replaced after deer acciden. I also had my car buffed at an affordable price. read more

Fifth Dimension Collision Repair - Champaign - 5 stars for 5D. My car looks great. Employees went above and beyond with the service. COVID rules were also maintained. Will be back again. - Body Shops Near Me - Champaign, Illinois

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They do very poor work and don't stand behind their supposed warranty. The second that I said he did work on my vehicle and the paint was cracking, he immediately started to weasel his way out and blamed it on factory paint. The only spot in the vehicle where the paint is cracking is where a deer hit it and 5D painted over it. A deer hits a door, you paint over it but it's the factory paint that failed; not your shoddy evaluation of the true extent of the damage or your inability to properly lay down paint. Yeah; he should keep telling himself that. What a joke! What a joker!! STAY AWAY!!!!!! STAY VERY FAR AWAY !!!!!!!!! read more

I took my car to get an estimate. My car hit a flying sheared tired on I 40 Tulsa. The sound board underneath the car got destroyed. We had the car repair in Arizona . It cost us over $400 dollars just for the part and $200 for labor. On our way back the same freak accident happened again. I took my car to 5th dimension. They submitted a $100 dollar estimate. My deductible is a $100. They did not botter to check for damage. I believe they purposely did this because the lady at the front desk had an attitude and she did not like when I told her so. I took the car to another body shop. The damaged was over $2000. Because of they low estimated the damage, now I have to fight my insurance since they had the audacity to submit the garbage estimate to my insurance. read more

No customer service at all! They ac5 like they don't even care about your business! Couldn't tell you if they do good work cause I didn't even make it past scheduling for the repair! read more

My Outback rear passenger door was hit and 5th Dimension was recommended to me by Serra Subaru. Kelly and Brandon were incredibly helpful in getting my car repaired. Really went above and beyond with grace and patience. Very nice, honest and super talented people here. You can't tell my car has been repaired. It looks brand new. PLUS when I picked it up it was beautifully cleaned INSIDE and OUTSIDE. The attention to every detail by Shane, Kelly and Brandon is extremely impressive. I also got my vehicle back a day earlier than expected. They made a bad experience into a great one. Ten stars for 5th Dimension. read more

We were involved in an accident and the other driver was at fault. Brian worked with their insurance company and kept us updated on repairs. Lexi was so kind answering any questions I had. Our vehicle came back to us in as good as or better condition. We highly recommend 5th Dimension because they are friendly, care about their customers and do excellent work. read more

THE BEST E.V.E.R. -- PLEASE DON'T EVEN THINK ABOUT GOING ANYWHERE ELSE... :) I don't usually bother writing reviews, but this is undoubtedly the best shop around. Their work is impeccable, they are genuinely honest people and great communicators, plus they really do go above and beyond to achieve total customer satisfaction. This kind of stuff typically stresses me out, but once I spoke to Penny and Liesel, I realized that my car was in the best possible hands. They consistently made time to explain everything and to answer all of my questions, and they were unbelievably proactive in communicating with my insurance company. Anyone who knows me realizes that I don't say this very often, but I honestly just couldn't be any more impressed. This is a seriously top-notch operation and they have worked long and hard to earn a *very* highly-esteemed and well-deserved reputation. Sure, I suppose you could take a chance on the other places if you want, but the thing is, I really like my car and don't have time to deal with problems, so I would never even consider going anywhere else. read more

Rare to encounter such great service! I'm traveling north from Florida to work in Wisconsin handling storm damage insurance claims. My custom mobile office needed repair to access rear door. As I passed through town rushing north they managed to quickly work me into the schedule, access the situation and provide an immediate workable solution to get me on the road again. You couldn't go wrong with this place. It's the real deal!! read more

Very timely service, friendly staff and comfortable waiting room. Service to door ding was fast and quality. The repairman explained every part of the repair and matched the paint exactly. Highly recommend. read more

Love the service from this facility. Loved that they cleaned my car. They gave me a loaner when it was only going to take half a day. People there are so nice!! read more

This place is huge! You'd hardly know it from the street, but they have multiple buildings, tons of expert employees, and top notch equipment. I have metallic paint that they matched perfectly -looks like new! The price was exactly what I figured it would be. My car was finished right when they said it would be. Kriston arranged for a rental car and had it waiting out front when I dropped my car off. Great service! read more

We took our 6-month-old car in for repair for windshield and exterior paint damage from driving through construction zones. We had work done on another car by Fifth Dimension and were pleased with their work then. They were not contracted with our insurance carrier, who tried to talk us into using one of their preferred providers. We insisted on Fifth Dimension, who worked with our insurance company for us. IT IS ILLINOIS STATE LAW THAT ALL CAR INSURERS MUST COVER REPAIR COST AT ANY REPAIR CENTER THAT THE INSURED CHOOSES. My new car looks brand new again. Great service and results. Thanks to Shane, Kelly and Penny and the rest of the crew there. read more

I canNOT believe how well they fixed my bumper. Brandon was quick but careful, efficient and friendly, and this place is the ONLY place I'll ever take my car to. Everyone was nice and, as I say, Brandon is the guy to go with. 5 stars isn't enough to tell how satisfied I am. I'm so glad I found this place. read more

I was rear ended and needed about 2k worth of repairs. Everyone was extremely friendly and helpful. They got me in quick and had my rental waiting for me. The repair work was perfect and vastly superior to my experiences at other body shops over the years. I will never take my car anywhere else. Nor should you. read more

I was involved in a hit & run :( and I was so worried it would be a timely and costly experience. But they worked closely with my insurance provider to make this as easy as possible and were patient when I asked lots of questions. They even made the interior of my car look better than I've ever seen it!..conditioning my leather seats and cleaning the windows inside and out, etc. THANK YOU, 5th Dimension for being great to work with and getting my "baby" back to me quickly..she looks great!! read more

At first, I was impressed with this place. The waiting room is nice and the staff friendly. My vehicle looked great once I picked it up. However, I took it for a ride and noticed a lot of wind noise. They gave me a courtesy car and told me they needed to apply some weather stripping. If I could stop there, I would. I picked the car up the next day and drove home. I noticed a rattling in the door. A mechanic forgot to connect the door lock in the door, so another return was required. The issue was fixed...for about three months. The noise came back, but when I called to see if it could be fixed, I was told too much time had passed for them to fix it for free. Great customer service up front, 10 yards from par on quality repair, and pretty shy of acceptable when it came to standing behind their work. read more

I feel this is the best collision repair center in town. They are honest, and I like how they have the computer right in front of you, to show you the parts that need to be replaced when they pull up the model of your vehicle. They work with all insurance companies. I am really picky about my Ford Ranger Truck, and I feel they do a great job. I like dealing with one of the owners Ingrid. The only reason why I am not giving 5 stars is because when my vehicle was done after being without it for 5 days, one of the receptionists that works up front did not call me, to tell me it was ready or leave me a message and I could have picked it up a little sooner in the day. read more

I believe the owners do a very good job with the business. And I believe they spend most of their time in the shop and not managing the customer service side of the business. For quality of work I would give them five stars and for customer service I would give them one star. I found my interactions with their office staff very unprofessional and very unpleasant. And today I was called by a third-party company that they gave my contact information to. I don't think they should be passing out customer information without the customers consent.! read more

My car got hit while parked, just a few weeks before I had to go back to a daily commute to work. I had to buy it back from the insurance company, and do what I could to make it drivable and safe within the budget I now had available. My mechanic for the last 7 years recommended me to stop by 5th Dimension; since the moment I arrived I was welcomed and thoroughly walked through my options. Scott himself came out and came up with a tailored estimate that would allow me to have the car ready in a timely manner, but more importantly, he came up with an estimate that would fit the budget I had available. I could go on, and on, but the point is that I got my car back, looking GREAT, working just fine, and satisfied as a customer. Great work, place and people! read more

I try to always use local businesses when possible. This is my first time using Fifth Dimension and I can't say enough good things about my experience. They were professional, honest, timely, and helpful. They took care of a body repair from an accident that I was in and my van looks like new. I got home and realized my automatic sliding doors weren't functioning so I called to let them know, they were quick to say come on in whenever was good for me. Then I received a call back after Leisel had researched my vehicle and she helped me locate the button that controls the doors over the phone that must have been switched off when they cleaned my van. Saved me another trip with my two small children. Another instance I was impressed by while waiting in their shop was an older gentleman who came in to have his vehicle repaired and he wanted to rent a car for the day. Instead of using a pricey car rental they contacted Illini Nissan who rented him a car for $19! I hope to not need vehicle body repair again, but if I do, I will definitely choose Fifth Dimension Collision Repair. read more

Great service; very knowledgeable, friendly, and honest. They took care of everything, and my car looks great after they fixed a large dent. Absolutely recommend for your next repair! read more

By far, this is the best business in town to bring your vehicle. My wife and I consider our cars part of the family and finding a shop that can be trusted and performs quality work is exceedingly difficult. We would never take our car anywhere else, as they are honest and they treat your car as if it was their own. Our Acura looks absolutely amazing. Thank you for taking such good care of our car! read more

Did body work on my '11 Subaru outback and was thoroughly impressed. They managed expectations well when new damage and more time for repairs became needed. Worked well with insurance. The quality of work was beyond reproach. read more