Food was VERY DELICIOUS, but service was a little inept. We had a large group, and our waitress seemed new on the job. I don't fully understand what is so difficult about a large group. I have to believe that they assign tables by # of seats, meaning one person gets 5 tables with 4 seats each and another person gets, say, 2 tables of 10 each. What do I know... Anyway, they should train the staff - even if it is a big table, even if you feel overwhelmed, don't let them see you sweat. However, let me emphasize, THE FOOD IS OUSTANDING AND A GREAT VALUE. read more

I recently visited another highly rated local restaurant and was sorely disappointed in not only the food but the service. This reminded me of the wonderful experience I had on 2/11/18 during my lunch visit to Maggiano's at the Kenwood location. Not only was the food delicious but the atmosphere was complementary. The part that made this experience over the top was the service we received. Our server Kim was not only knowledgeable on the menu but was able to give us a honest opinion on some food choices that turned out to be a great decision. She was energetic, courteous and prompt with her service. She frequently filled our drinks, made sure we had extra bread and even scrapped all the sauce off the plates into the leftover containers to make sure they tasted just as good the next day! I will definitely be revisiting Maggiano's again! read more

Really good Italian food. Love when you order a dish and can take another one home..very neat little gimmick!

The food is fantastic, the service is always top notch, but the prices are a little high. Anytime we visit our family in Cincinnati, we make it a point to get a group of our friends together for dinner at Maggiano's. We always go with the family meal which allows us appetizers, entrees and desserts for the whole group. It is pricy, but a good way to go if there are at least 4. My favorite is the fried mozzarella, spaghetti and meatball and tiramisu, but everything is wonderful. read more

My husband I were able to get a last minute reservation this past Friday, so we decided to try it out. We had not been in ages and had received a gift card so it was a great time to have dinner out. Service was ok, nothing too exciting, a little pushy at times, but not a deal breaker. I had the fettucine alfredo and it was very, very, very bland. I would definitely not get that again. My husband had the ravioli and loved it. I really liked that we each got a take home pasta, we were able to have 2 more dinners with the leftovers. Overall, we would be back, but not order the fettucine. read more

On August 5,19, my family met at Maggiano's to celebrate my retirement. This establishment has the best customer service. They helped my husband plan the party, gave us a wonderful waitress and took care of my dietary needs (allergy to gluten). The meals everyone chose was fixed to perfection. This was the second event we have held here. We will definitely keep coming back! read more

ya know, i always kinda like this place, but then i ate there with my in laws and we ate family style. now, that's the move. the food was good, a bit "pre-prepared," but understandably so. piccatta? solid. salad? very, very nice - HUGE chunks of blue cheese. cheese cake? awesome. read more

We had our first experience at Maggiano's in Kenwood and the food was great but the service was incredible. We had a wrong meal delivered to the table and of course, they made it right and comped the meal. If that were all, I could have left there feeling satisfied with the experience. Instead, our server Sarah (Sara?), went above and beyond to provide the best experience I've ever had at a restaurant. My husband was debating between the spaghetti and fettuccine in the beginning (went with fettuccine) so as we were ready to leave, she brought him out a boxed up spaghetti to go, just so he could try it! Now, rather than leaving with a satisfied experience, I left overwhelmed with the service experience and have already messaged 2 friends that they need to go there. Not only was Sarah amazing, but clearly the company culture is one that prioritizes service to allow her to have done that. I am a customer for life. Thank you! read more

We came here for my boyfriend's mom's birthday and I'm sure glad we did. Great vegetarian options and heaps better food and atmosphere than Olive Garden. I got the mushroom ravioli to eat there and took home the eggplant parm, they were both delicious and our server was hilarious! read more

I have never had a great experience here. The food and service is not terrible but far from great Italian food. The dishes I have ordered seem plain, something I could cook myslef for way less. The upside is the take home meal option but the selection is very limited. I do really like the gnocchi ( which is tough to find a good one out) but last time I was there they removed it from their take home entree list! I have not been back since. My wife enjoys the ravioli. But all in all it is never my first choice for Italian. read more

Usually I don't write reviews for chain restaurants but in this case I have to. My boyfriend and I made a reservation for 7:15 PM on New Years Day. We arrived around 7 to a packed house and a ton of people waiting to be seated. As 7:15 approached I started to become anxious about have a very rushed and busy experience. We were seated shortly after and our waitress came by right after. We ordered, drinks, apps, entrees, and dessert and everything was prepared, plated, and tasted fantastic. It looked like they had all possible staff on deck to manage the crowd but they really did an incredible job. If that's how they perform on one of the busiest days of the year then I'll definitely return when they're just having a regular day. read more

I struggle given this place 4 stars. Really it comes down to service. Sometimes it is great, other time awful. The food is always good. Always a wait at night. As a chain it is better then most. read more

Love this place! Great service delicious food. Great kids food too. They also are great with food allergies! My sister has celiacs, and they send out a chef to tall your options. Very reasonable prices considering you get a whole meal that will feed two people to take home! read more

Two words: AWESOME SERVICE! Best event location I've used in the country! I'm a trainer who travels hosting events nationally and this location is hands down the best I've been to. Each and every time they provide exceptional service to me and my guests. read more

Not very good... Find another Italian restaurant if possible. Sauce tastes like out of a jar.

Maggianos is a good chain Italian place. It is designed for high volume and high turnover. That being said, they do it well. Dinner Menu is decently sized and offers a good variety of choices in the traditional American Italian cuisine. They have a combo deal and specials that are usually unique. The wine list is adequate range and varied. The ambience is upscale romantic. Dark woods and low light. The cloth checkered tablecloths are very traditional Italian. The booths are perfect for a date night. This place gives plenty of portions and you will not leave hungry. The pasta are done well and the entrees are usually always cooked well. They add nice touches like fresh basil and ricotta to the dishes. My personal favorite is the frutti di mare con fra diavolo. The mussels in the dish are great and the diavolo sauce added just enough spice. All the deserts are made in house and not brought in frozen. The Tiramisu is wonderful and the only one I get there. I am sure the others are good too, but I can't venture to any other. The service here is always helpful and knowledgeable. Some are definitely better then others but I have never been there and had a bad experience. If you are looking for good Italian at a decent price then here is a good choice. Especially if you are out shopping. read more

We love coming here ... the new Street Food samplers are great!

Normally chain restaurants the food is average, Maggiano's is an exception. For an appetizer their fried zucchini with aioli is great. My favorite meal is the eggplant parmasean, one of the best I've had...not what you would expect from a chain. I get this as my meal, portions are huge, so I take half home. It's part of the Chefs deals so I get another one for free to take home! This means I have 4 meals for $12.95! The take home dinner warms up well, even when frozen. read more

Not too handicap friendly. No automatic side door, hard to push wheelchair across carpet. Tiny elevator up stairs, poor handicap bathroom (women). read more

Even though my husband and I have been to other Maggianos locations, this one in particular has stood out to us. The service is always great and the food delicious. The manager, Mike, was extremely nice and ensured we had the best experience possible. I would say that this Maggianos makes us feel like we are at a neighborhood restaurant versus a large chain. We will keep coming back! read more

This place has wonderful Italian food. Our go to place for birthdays and anniversaries. They have the best meatballs I have ever had. A reservation is a must for dinner during the weekend. read more

Food was wonderful as always , but to the spectacular service , truly a five star service evening filling our water glasses every time they approached half full. Forgot about the great service ! read more

Okay. We had not been here in years! Probably at least 10 years. So when my mother-in-law suggested that we go here to celebrate their anniversary, I questioned my wife. There were 10 of us, 6 adults and 4 under 18 (only 1 off kid menu), so we made an Open Table reservation. We were seated upstairs, which we were all skeptical of at first. The menu is big, so there is something for everyone and we were worried that we'd have to order family style and even though we are family that would be difficult for us to agree on. Thankfully, we were all able to order off the regular menu. We ordered a few appetizers and drinks. Two couples ordered the dinner for two, where you get two salads, two entrees, a dessert to share, and two entrees to go. It was a great deal. No one left hungry and the food was served hot, which is key for my father-in-law. Our server was awesome with water refills, drink refills, bread, butter, and just overall service. We all agreed that it was definitely a place we'd return and we won't wait 10 years. read more

Spacious, captivating decor, and a really nice patio describe the restaurant. Varied, filling, and delicious describe the food. My family always orders from the family menu which has many delicious foods that come in different courses, a good option for groups because you can get more. Favorites include the Spinach and Artichoke dip, Cheese Ravioli, and profiteroles for dessert. Make sure to bring patience, lots of cash, and a huge appetite. read more

DH and I drove down to Kenwood Town Center for some shopping and at 9 pm wandered into Maggiano's for dinner. And we still had to wait ten minutes for a table. I looked at my husband and said: "This better be good." It was. Think old style, comfort Italian food like Nonna use to make. No fancy nouveau here. Same with the decor, which is a lot of wood and white table cloths and soaring ceilings. Servers in crisp white shirts, black trousers and aprons. Very old school. And so was the service. Attentive without being imposing, competent, professional. Being late, DH and I shared a house salad. Server brought a bowl and two chilled plates to dish it out to. Nothing special about the salad---romaine, some onion rings, a couple of black olives and a pepperocini, but it was crisp and fresh and cool but not cold. Dressing was a house-made italian and had a nice balance of oil, vinegar, herbs and garlic. It was actually a large portion and I think maybe next time, we'd STILL share a salad, even if it is early evening. I ordered the veal piccata. DH ordered the chicken romano, a special they were having---a portion of its proceeds went to the "Make A Wish" charity. Our meals arrived at the table very hot and beautifully cooked. My veal was pan-fried, crispy at the edges and succulent at the center. The lemon-butter sauce with capers was pretty standard, but very tasty. It was accompanied by spaghetti aglio d'olio---spaghetti with garlic and olive oil. I normally don't eat much pasta out because they never cook the stuff enough. I hate al dente! What the heck is that---I want pasta sticking to my teeth??? I don't care what Mario Batelli says---cook my dang spaghetti! The pasta at Maggiano's---perfect. PERFECT! I scarfed most of it down. DH was just as happy with his chicken romano. His nicely cooked and large portion of chicken was moist and tasty with a herb-parmesan crust and tomatoes, artichokes and then it had a white wine lemon sauce very similar to mine. It was all totally delish, and even though it was late, our server never made us feel rushed or that he wanted to GO HOME! We ended up with two healthy doggie bags---that's how big the portions are! But we also saw they were having some sort of special---for about $40, you got an appetizer, entree, dessert, and then two pasta dishes to take home! That sounded like a good deal (but we didn't do it.) DH is from NJ and he says all the time that there's only a couple of restaurants that serve "acceptable" Italian food in the Dayton area---and no, he does NOT think Mamma DiSalvos is one of them. But he says we will definitely make the 30 minute drive back down to Kenwood and willingly wait for a table at Maggiano's---it was that good. Oh, and it wasn't until later we found out this is a chain. Seriously? Well, don't think Olive Garden or Carrabas, my dears----both of whom have their place in this universe---this was on a different plane. Buono Appetito! read more

Tasty, tasty, tasty. Maggiano's is delectable. Their cheese ravioli is a cheesy goodness. Also the sauce is perfect amount and balance of wateriness and thickness. When you purchase certain pastas you get another to take home for free. The only thing that is a bummer is that their fat content is a little high, but a little won't hurt. read more

Love the food and bar service is great but the hostess who is seating people tonite could use some customer service training

It's ok! Not the greatest, not the worst. Restaurant created a good family dining atmosphere. The food was plenty and bunch to take home . Server was kind. Had cold coffee and messed up the appetizer. read more

Met a girlfriend for dinner to catch up. Don't be put off by the 'fancy-ish' atmosphere of this restaurant! I've heard a lot of people say they don't want to go there because it'll be too expensive or something. Here's the deal, it can be expensive. It's a nice place with delicious food. But: if you order one of their 'classic' dishes (spaghetti and meatballs or lasagna or something), you get one FREE to take home with you. And the portion is huge - you could have lunch for 2 or 3 days on it, literally. And, it's frozen and packaged up all ready for you to take when you're finished. --They also serve food 'family style' which I've been told is also a great deal, but we didn't do that. I forget even what I got, because I ordered one thing and then the waiter suggested another dish (that was similar). I decided to go with his suggestion (as well as the wine pairing suggestion in the menu). It was great, the wine was great....we ended up sharing a dessert which was to. die. for. It was around the holidays so we had a pumpkin cheese cake. They also have a nice looking patio outside which I imagine would be great in nice weather, but as I said it was the holiday season and cold/rainy. *Also, when you are waiting to be seated they have little 'bites' for you to try. I'm not positive that this is an everyday thing since I've only been once though. They had fried zucchini, cut up into bite sized pieces at the host stand. Only bad thing about going to this restaurant is the parking situation. Since it's in the mall, you have to use the same sprawling parking lot. read more

I usually enjoy this place. Their pizza and most of the subs are good however, got the Chicken Hoagie today. The menu says chicken breast. That's not the case. It's a processed formed chicken patty, like Banquet or a .99 McChicken. Not a good sandwich and not worth 7.00. What a disappointment. read more

Rather unimpressive meal this evening... My pasta was miserably overcooked, vegetables were mushy. The only reason for the second star was our very friendly and attentive waiter, whose name began with a T and was unusual, but which I can't quite recall. Really a chain restaurant experience here...unsure whether I'll return. read more

For a chain they are consistent. I have been to this location and one in Philly and they both have a great selection of drinks and large portions. Pretty good stuff. read more

I know it is a chain restaurant but it does not feel that way. This was the 3rd visit and it confirmed my two other ones; I am very pleased with Maggianos, the food is very Italian, high quality and prepared as it should be. The value is very good, the prices are in the $13 to $16 for veal dishes were the ingredients are already expensive. I am missing some traditional deserts, i have never seen cheesecake in Rome :-). read more

This place is simply AMAZING!! My husband and I are regulars and we've never been disappointed. Everything is made from scratch. The 4-cheese ravioli is divine. The lasagna and spaghetti are also exceptional. The bruschetta and fried zucchini are fantastic appetizers. On the weekends, the restaurant gets extremely busy. We've waited up to 2 1/2 hours in the past, but it has always been well worth the wait. You won't be disappointed!! read more

I do not review chain restaurants. Just about every successful chain restaurant does not need further promotion because they are already successful. Maggiano's Little Italy is exactly what I would expect out of a successful Italian restaurant. read more

Tomato basil soup is really good.. Also their chicken Frances is really tasty... We also also ordered chicken Marsala which was just ok. Tiramisu is good too... I like the vibe there .. Will surely comeback read more

Had a wonderful time. The food was absolutely delicious. However, our waitress drop the ball a few times but nothing major. Overall, very delicious food. Stuffed mushrooms were the best and a chicken alfredo pasta very delicious bread was warm everything was on point. For the price, not a bad meal. read more

Carry out is a nice option, but forgo it if you want a decent Italian meal. I've never had issues eating in the restaurant- in fact it's always been pretty good. Every time I've ordered carry out its been very sub par, not to mention missing items! With all of the choices nearby (Embers, Trio, Cooper's Hawk)- it's hard to justify the long wait times and just-ok meals. About what you would expect for a chain. If you're craving good, authentic Italian in the Kenwood area, drive the extra mile or two to Ferrari's in Madeira. Or Barresi's. They never disappoint. read more

This is the place to go if your gluten free. Chef Eric personally came to our table a created a meal that was amazing!! Thank you Eric. We will definitely be back. read more

One of the best Italian dining experiences in Kenwood! The atmosphere is happening and they have rooms to rent for larger dinner parties. Employees are friendly and very helpful. read more