You know what sucks? Is when you walk outside and are suddenly hit with a massive humid heat index…read moreof 105*. You know what sucks even more? When the inside of your house has a heat index of 105*. Yup. My AC was sick. It needed a doctor STAT! I called on Thursday after two days of suffering and decided I couldn't take it anymore. I called up Sentry...because their sticker was on the AC.. and I was given two options. I could have someone come in the evening on overtime or I could wait until the next day and someone would be here before 12. I chose the next day, but then called back and changed it to the same day, because I was D-Y-I-N-G. Sooner rather than later, I get a call from someone saying they are on their way to my house to save the day. Then Perry shows up. Perry is a lifesaver. The poor guy was drenched in sweat by the time he was finished. Turns out the AC had a wretched air filter (my fault) and had frozen over. He turned the AC off and ran the fan and said that after 3 hours to turn it back on and see what happens. I cut him a check for $159 and he was on his way home...probably to take a shower. A couple of hours later he even called to tell me it was probably ok to turn it back on. The temp inside my house gradually went down and was back to normal......until the next day. I noticed it started creeping back up. BUT I was leaving for Florida so I decided it would have to wait. Monday morning bright and early I called Perry on his work number and told him the bad news. He told me to turn it off and run the fan, and that he would be over in due time. A few hours later he was at my door. He found nothing wrong with the AC itself, just that the power was not running up to par. He said that Alabama Power had been doing some work and was causing some power surges which might have interfered with the power supply, so he reset the AC internally and boom it started working. Here it is the next day and I am not dead. Perry, you are an AC god. Screw you Alabama Power. I hate you.

They are dependable but just charged me $480 to replace a capacitor. I don't think a capacitor is…read moremore than $50.

C&M answered the phone after hours, set up an appointment right away at a convenient time for me,…read moreshowed up on time, worked quickly, worked neatly and cleaned up afterwards. I was very happy with my first job by them, so I used them for a second larger job and pretty much had the same experience. I would definitely recommend them if you need a plumber for your household!

The company is professional. My call was answered immediately by a receptionist who asked key…read morequestions, answeted my questions, advised on next available appointment dates so I could decide if I wanted to make an appointment. The estimate is free and provided immediately during the appointment. Once I made the appointment, the receptionist requested I email photos of the faucet being replaced to ensure the plumber has the correct parts to do the work, if I approved the estimate. The plumber was polite, respectable and very knowledgeable in his skill. He provided a written estimate, explained the work covered by the estimate. I presented a coupon from their website and he quickly adjusted the estimate. The cost was very reasonable. I signed the authorization, the work was performed and he discussed ways to prevent future problems.

My gas fireplace wasn't working properly so I called after a search on Google. The company sent…read moretwo guys out at a time I asked and they were prompt and friendly. Very helpful information about my logs and what would be a better option in the future. Blew out the pilot light with compressed air -- no other repairs made. Service--fantastic. What wasn't fantastic was the fee they charged me for the 10 minutes they were here with their can of compressed air. I almost fell out of my chair when they said it would be $125. I'm still in shock. When I spoke to the owner (I assume), he said my location was convenient because his guys were very nearby. It wasn't like they had to go miles and miles away or it was the middle of the night or a weekend. They didn't have to unclog any drains. Just a few puffs of air. It boggles the mind that a company can charge that kind of money for that amount of time.

Bought a big deal on Angie's List for $39 for a service call with $100 credit towards repairs. Had…read morea toilet clogged by a shower hook that someone accidentally flushed. Jan was able to work me in next day instead if my having to wait till Monday's appointment. He booked my appointment via text which was super convenient. Jan was very personable and professional, I was very impressed. I will be using their services for all my plumbing needs going forward.

I must say that I was reluctant when this company was referred to me because I had never heard of…read morethem before. When spoke to the receptionist I was in need ASAP for a plumber. I was able to get service a couple of hours later. Thanks to Drain blaster for sending Charlie he was AWESOME, courteous, polite fir the most part including getting me squared away.

This was a waste of time. The owner kept me on the wait for two days before canceling the job…read more Don't bother with his scheduler, she's too busy with her kids to answer the phone. He cannot be reached by his phone because he has to be on site for all the botched jobs he sent his service people can't even get done. Do your self a favor and find someone else.

Installed new Anerican Standard HVAC, 4 tons on par with Trane for a reasonable amount . Two guys…read moreworked in hot attic all day ! Works great. I called & said I want them back to turn on new heater in the fall. Even sent us a nice thank you note.

I gotta tell you. It's been cold here in the south. These last couple weeks and my heater went out…read more Luckily, Western was available to have a technician at my house within 24 hours of contacting them. Their technician came out and the work was completed and the heat was back on within 45 minutes of him Arriving. The work was professional and the technician, Cleaned up after he was finished. Couldn't have asked for better service and the price was much lower than some competitors!

I have been a member of Xcalibur for a couple of years now and I've used ever one of their…read moreservices. I haven't had hot water for three days and David got the job done. They come out quickly and assessed the situation and get it done. This is my third review for Xcalibur because every time they leave, the problem is fixed. Its totally worth it to become a member because things can go wrong at the worst time and you know who to call. Im happy. Today I have hot water. The staff has always been courteous, knowledge and they get the job done. There are all kind of other benefits that come with the membership so you should call and set it up. Its horrible to run around at the last minute trying to figure out who will fix your problem. Guess what, they do it all. No running around trying to find someone, just call one number and they will get you hooked up. I know they have for me. Now to go enjoy a nice hot shower.

I really wanted to like this company because everyone I spoke to was so nice. However, if you are…read morehaving plumbing issues, I would not use them. We have had the same problem with our plumbing for over a year now. We have had countless people come out from Xcalibur to look at the problem and we have paid them almost $3,000 in total and nothing has been fixed. The first encounter was in December of 2024. I even paid for the VIP service because I was told that the VIP would help us get quicker appointments. We paid every quote we were given, and we did everything Xcalibur recommended. We even got our septic tank cleaned out unnecessarily because they recommended it. I first became frustrated with Xcalibur in January of 2025, because we had so many people come out and everyone assured us that the problem was fixed when they left. At that time, we were quoted $2,335 to fix the problem that we had been assured was already fixed. I wanted to use another company because I felt like we were getting the run around, but Xcalibur assured me that this would fix our problem. I was told that the company stands by their work and that they offer a warranty on their services. I reluctantly agreed to the work because they were so nice and I trusted them at their word. We were told everyone who had come out before from their company did not know what they were doing, but this plumber was the "fixer" and would make everything right. When I asked for a copy of the warranty, I was emailed a copy of the invoice only. Over a year later, and the problem is still not fixed. We had someone come out last week from Xcalibur, because the problem resurfaced yet again. Not only is there not a warranty on the work done by Xcalibur, but we paid almost $400 for a camera to be run (for a second time by Xcalibur). We were then provided a verbal quote for well over $10,000.00. I was again told that everyone who had come out before had no idea what they were doing but THIS would be the fix. The suggested quote included going through concrete and ripping our floors up. The flooring work was not included in the quote. At this point I have lost all trust in Xcalibur as they have repeatedly lied, and they do not stand by their work. They clearly do not even think their past plumbers did a good job. They clearly only care about money as they continually come out and quote more and more each time. The $400 we paid last week (on top of the money we have paid to them previously) did absolutely nothing, because only a few days later the problem was back. I called another company and they came out quickly and they were so incredibly professional. Everything Xcalibur failed to do in over a year has been fixed in only a few hours and around $750.

When I say these guys are the best, it is an understatement! I wanted to find a local family…read moreowned business to unclog a kitchen drain. I read reviews on yelp and took a chance. I called them on Sunday and a person picked up the phone and took my info. I am so glad I did because they were prompt, professional, excellent quality and so reasonable. You will not be sorry if you call them and I will be using them for any future plumbing needs.

I have been using Ben's Plumbing for 4 years now. They have installed water heaters, fixed broken…read morepipes, rerouted gas lines, and installed valves, shower heads, etc. Never once had a problem. Ben's Plumbing is the most thorough and reliable contractor we have found in the Birmingham area. Simply the best!

I called to get an estimate. We had an appointment. And the Plumber didn't show and didn't call.I…read moremade a second call. And he actually showed.He installed a hot water heater. And came back twice to install the cut off valve. Both times had the wrong size part.The hot water heater had a rebate. Had to call twice to get the paperwork. The model number was not on the work order.The work was done in November. I have called several times trying to get the Plumber to fix the paperwork for my rebate. And he won't return my calls.And won't answer his phone. I will never use this Plumber again. How can you guarantee your work when you dont return your customers call.This is not a good plumbing company to use.Very poor customer service. Will not use again and would not recommend....

Trevor has been my plumber for several years now. He is always prompt, polite and efficient and…read morehas not yet been unable to manage my plumbing disasters! I highly recommend Masters Plumbing Company.