I love the styles and value at Loft. The sales are great! The thing that keeps me coming back are…read morethe ladies that work there. Precious and Rah were very helpful in ordering a blouse from another store, and there's another very lovely lady that helped me with a problem later. I go pretty often and love the friendly atmosphere and everything is always neat and tidy. Love this particular store!!

Love having this store close enough to my office that I can run over at lunch! It's located in…read moreShops at Liberty. Always a good selection plus a good sale section. The salespeople are helpful and friendly They set you up with a fitting room so you don't have to carry items around. It's easy to return items. Good for me because I usually don't have time to try on. Fitting rooms are clean and spacious though. It's a great place to pick up a work blouse or more casual outfit!

Great place for clothes, shoes, housewares, and just about anything else. Always a great selection…read moreand great prices. Hard not to love the place!

If you have kids and they need school uniforms, this is the place to go…read more Thye ALWAYS keep this place stacked with uniforms year round making them the true "uniform headquarters". The pricing is excellent especially for those with multiple children. No long lines even during back-to-school weekend around Labor Day.

I am writing to give a HUGE shout-out to Cat at the Walnut Street Store (729 Walnut St,…read morePhiladelphia, PA 19103). I had been searching for a skirt that I saw advertised on Instagram, and Cat was absolutely amazing. She was patient, kind, and incredibly helpful in tracking down the right size for me. Knowing that the skirt would be shipped to Boston, she thoughtfully put it on hold for a few hours, which I truly appreciated. Her exceptional customer service made all the difference, and I just wanted to recognize and thank her for going above and beyond. You are lucky to have her on your team! THANK YOU, Cat!- Jodi (teacher in Boston)

Ok I am cheap.... Never have I ever spent 128 dollars for a pair of jeans. But these jeans fit…read moreperfectly and though I intended to only buy a pair of jeans I ended up with two pairs. Staff was attentive and so helpful. Truly a wonderful customer experience. Will definitely be back.

I returned my order by mail, and it has been over 20days I haven't received my refund. When I…read morecalled them I was told that they issued my refund by gift card which I didn't want. Today, they called me and asked me to verify my information so they can refund me on my original payment method then AGAIN I was informed I have to wait 3-5 biz days. This is bad customer service have to pay the price for the error made by the agents.

Great employees. super helpful and nice! Love this store and think they provide quality clothingread more

Possible racial profiling and suspicion of being a shoplifter…read more Overheard a female employee (black) question why I looked like I was "suspiciously buying 6 pairs of pants" to a male employee (white), as if she suspected me to be a shoplifter. That hurt my feelings. I just got a new job and needed office clothes, especially work pants.

This store was a saving grace for me shopping with my 15 year old daughter, who is not a "stick…read morefigure" like most of the junior stores (Charlotte Rousse, Forever 21) are geared for. OMG - the clothing in those two were so darn small - some looked like they were practically for Barbie dolls (or whores!). WOW! We spent a touch over $100 and got three really cute (not too trendy) tops, a tank top and underwear. My girl was very happy :), as was I, because she was so cranky from striking out at the other stores. The young girl behind the counter was ultra helpful for this totally lost in there mom. The other young girl who rung us out wasn't as friendly, BUT we did peruse until 9:15 p.m. (the Deptford Mall closes at 9:30 p.m.). I actually even bought something for myself. Darling "Tweety Pie" sweat pants for $10 off the clearance rack. I noticed a sign behind the counter to download their free app to get 20% off one item - bam - done! We will absolutely be returning in the future and head striaght there!

I really like this location. It has a high end feel but reasonable H&M prices. I bought a cardigan…read moreand 2 tops for $40! It is nice and bright with good lighting. The displays are well spaced. The merchandise is neat. It has a good selection of product and sizes. The cashier was very nice and patient while I dug through my backpack for my wallet and a bag.

pretty solid business! happy with the service received here, great deals and pricing as well.read more

I know I am well over the age demographic for this store that is geared towards teens and young 20…read moreyear olds. But their "one size fits most" fits me perfectly. Lol. The quality is not the best but the pricing justifies it imo. I come here for their basics. I will say that customer service in the NYC SoHo location comes with a bit of attitude but the salesgirls here are always super friendly and very helpful. Even the security guard smiles and takes the time to open the door to greet you. Depending on the time of day, a line can form to get in. My favorite pieces to get are the spaghetti strap tank tops and PJ shorts. I also like visiting Brand Melville in different states for their logo city tees. Finally got one that says Philly and I plan to get one in Tucson later this summer when I visit my son. I am kicking myself for not getting one in Hong Kong. I only found out that they have a 4-level Flagship store in Causeway Bay when I came back home to the states. Refund Policy - you have 21 days (w/receipt) for exchanges and store credit only. - there is no free shipping for online orders. - as of June 2026, they are closing down all their fitting rooms. As the security guard said to me...have fun shopping!! :)

I'm embarrassed to admit Brandy Melville seems to be my first stop when visiting most cities these…read moredays with my 14 year old. We landed in Philly, checked into our hotel...and off to Brandy! It was conveniently located .6 miles from our hotel. No lines to get in so extra star for that! Chicago and NYC Brandys always seem to have lines! It also more spacious than most of them I've been to, but the clothes are still pretty packed in. My daughter claims that it's fun to visit different ones for the city specific shirts. She got a philly sweatshirt, tee and a bunch of other stuff that looks exactly like what she already has in her closet. The good news is that Brandy seems to be less expensive and classier than the other brands of choice for teens so for that I don't mind it. I'd prefer to visit local boutiques when in new cities, but do like they have a little big of local flavor with their city specific tees. The girls who worked here were also super helpful and on the way out suggested we check out their newer location in the Philly area. My daughter was beyond excited that Philly was blessed with 2 Brandys, but can't say i shared in that excitement.

Excellent customer service! I couldn't find a shirt I wanted in my size and they offered to ship it…read moreto my house for free. I highly recommend this location!

Great energy guys! The store is well organized and the crew is full of positive support from the…read moremoment I walked through the door until I left. Keep it up!