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    Madison Millwork

    5.0 (1 review)
    Open 7:30 am - 4:00 pm

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    True Crew Windows and Doors

    True Crew Windows and Doors

    4.7
    (13 reviews)

    Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

    After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

    Window Nation Indianapolis

    Window Nation Indianapolis

    2.7
    (23 reviews)

    Better to have no doors or windows than to have window fail nation…read more I ordered 4 windows and 1 back door. Step one they only charged for 3 windows with 4th price was HIGHER than Windows by Anderson They took weeks to get the order wrong and brought a front door, which is too large. Office told contract installers to cut my wall to make the wrong door fit. They took weeks to get the next door that leaked water underneath and around the door knob. They returned 3 times to fix last person was mgr for the installers who said Ma'am we will replace it if it leaks again. BS! August - sent new door knob, put caulk in the hole before the new knob. Sales guy stated he would be my POC if there were any concerns but like the song Go on take the money and run pathetic employees and service What kind of 5 year old makes this decision Well now it has been winter and the could air comes in around the windows and I could just leave the door open and have same protection DO NOT use Window Nation - do it yourself with Duct tape and caulk or just remove doors and windows still better off yep!

    Not at all impressed with the costumer service. I called to get someone to come out and check one…read moreof my windows that wouldn't lock. They were supposed to call me back to set up a time. They didn't. I called back a week later to set up a time. They said they would call me the day before to tell me the window of the visit. They didn't call. So now im sitting here waiting for someone to show up today before 3. And since I didn't get notice the day before, I will probably be late to work because of their shit communication. ​

    Legacy Window and Door

    Legacy Window and Door

    2.4
    (11 reviews)

    Do not, do not, do not do any business with this company. Owner is a liar and takes money from…read moreunsuspecting customers and then disappears. When you question him where he is and when he's going to do your project, it's nothing but lies, lies and more lies. Feel free to read the complaints on the Better Business Bureau website to get a full picture of how this business operates. Follow this link: https://www.bbb.org/us/in/carmel/profile/storm-windows-and-doors/legacy-window-door-0382-90012132 Please, for your own sanity, do not contact this business.

    My husband and I contracted Legacy Windows and Doors to build a room addition onto the back of our…read morehouse, as well as a stamped concrete patio & a pergola on Jan 29, 2019. Two weeks later, on Feb 14, 2019 we signed an additional contract with them to replace all of the windows in our home, replace our siding and add stone work to the front of our house. At the time of signing the first contract on Jan 29th, Mark, the owner, estimated that it would take approximately 3 weeks to get the permits &approximately 4 weeks to build the room addition. Regarding the windows and siding he said it takes about 10 days for them to come in & then would be installed quickly. Starting in late Feb we would get emails one or two times a week promising there would be some start on our job, on a certain day. The promised day would come & go & no one would show up. We wouldn't even get a phone call or text saying they wouldn't be there or why. By mid April, he had still not obtained any permits, he failed to get approval from our HOA (which I had specifically asked & was told, in the beginning that they would take care of), he claimed to have many of the materials to do the job, but when I asked multiple times to have the materials delivered to our house, they never showed up. Part of the contract included "professional drawings" of our project; which I ended up needing to obtain HOA approval. I was expecting some facsimile of a blueprint or at least a CAD rendering, but instead, after multiple requests received some pencil drawings on graph paper with the barest minimum of information on it. Absolutely no work was done until the end of May. Very, very slowly some things were done. People would show up & work for a week then they would disappear for multiple weeks, leaving behind huge piles of rubble in our yard. We would complain to Mark multiple times for weeks before it was removed. We had a pile of pea gravel, 6' wide & long & 4' high right beside our driveway, spilling into the driveway & sidewalk for over 5 months. All thewhile asking them to remove it. This whole project had a draw schedule for payment which, from day one was never followed. Every time we were asked for more money, it was presented as a situation of, 'we can't move forward without it & as soon as we get it, we will make huge progress '...the progrss never happened. Then, a year later with only $3000 left on the job, which is to be paid after we pass final inspection & the job is complete; the stone work is not complete, the room is not complete, & the patio & pergola have not even been started. At this point, we are ready to higher someone else to finish the jobs. Christmas of 2019, Mark promised the room would be done by New Years. I was not. After we fired them, we were left with a room with failed framing permit & failed electric permit. We've had to hire an engineer, electrician, & 3 other separate companies to fix & finish what Legacy messed up. We are now paying out 1/2 again as much as the total original cost of the job to get it fixed. I contacted a lawyer today to start the process of litigation & the lawyer had already taken action against Legacy on behalf of another of their customers & informed me that Legacy has filed bankruptcy.

    Madison Millwork - windowsinstallation - Updated August 2026

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