Jack riddle came by our house to give us a quote and offered ways to help us save money which I truly appreciated. I know some companies try to make the most money off of you. A different technician came out to replace our garage opener and door and did an amazing job. Once he was done he swept out our garage and walked me thru everything and the warranty process. Highly recommend overhead door for your garage opener, door and ext needs! Thank you! read more

If you are like me, routine maintenance on a garage door isn't on your radar of things to do until it's too late. Highlights/Tips: + They've been in the business for decades and garage doors is one of their specialties + Scheduling was fast and friendly + Technicians were knowledgeable and friendly. Did the requested work and mentioned/reminded me to keep service up to date to make sure I wouldn't untended issues in the future. They were also no pressure upsale ***Make sure to keep an eye out on their website or coupon adverts in the mail for discounts on services read more

We made an appointment to service our garage door and Chad was our technician. He was very knowledgeable and honest. Based on our experience with Chad, I will definitely call next time we need our garage door serviced. read more

I've used this company for several years and have had wonderful experience and service each time. They have always been very courteous and professional. read more

Easy to work with. Rental property needed service and the staff worked with tenants schedule. Arrived on time, called me with solutions and pricing. Completed the work in a timely, professional manner. read more

Several years we had OHD of Indy out to fix a broken torsion spring. That was a good and affordable experience. So last week when I notices the door making some loud squeaking I called and scheduled an appointment a few days away and they were able to schedule that day. Jed arrived, after calling to give an ETA. He listened and DX that it was just some wear on a part in the track and he would grease it, lube the door and he fixed an issue with our wall button, all for just the original quoted amt when I made the appointment. In less than 30 minutes he made our door sound new again. He explained that my current opener was fine, but in the future, it will probably need replaced, instead of repaired, because parts for our model are no longer produced. He also explained how to upgrade our wall button if it fails again or just request a service call and the will fix it. Thank you, Jed S., read more

Overhead Door Indianapolis is my go-to company for double and single garage door installation, repair, etc. Today, technician David Skaggs arrived at my home within the appointment time slot, called me 10 minutes before his arrival to notify me of his actual arrival time, and efficiently found the problem with my garage door and corrected it. David was professional, polite, and personable. Months ago, I had Overhead Door of Indy technician Kyle Turner at my house for a broken garage door spring, and Kyle had the same traits as David: on-time, professional, polite, and personable. Overhead Door of Indy is fair with their pricing; for this and the other positives, it's my go-to company for single- and double-garage door needs. read more

The woman at the Service Dept phone operator is extremely rude. I'm a 70 year old woman who doesn't expect too much, except for respect, and this woman has none. I recently had a new door installed and was advised per my warranty to request a check up in 6 months... When I called she was extremely rude and told me they would charge me if nothing was wrong. Why did the installer tell me to call anytime, I have a 1 year warranty! I will never call them again and take my service needs elsewhere. Overhead Door you need more compassionate people working there!! This is the Indianapolis Indiana location. So, never got my door rechecked. I could have spent that $1700 somewhere else, You should too. Customer Service Dept is only there BECAUSE of Customers! read more

We got home early this morning and our garage door would not open. Called Overhead Door at 9am this morning and Kevin arrived early this afternoon. Fixed the broken spring and tuned up our garage doors. With coupon, paid $255 which I think is very reasonable. Kevin did a great job. As he was working, Kevin took the time to explain what he was doing and educated me me on garage door mechanics and maintenance. Excellent service from the time I called to the time the job was finished. I'm a very happy customer. read more

Overhead Door - Replaced spring and tune up. - Garage Door Services Near Me - Indianapolis, Indiana

Bought a brand new house. Door is maybe 1 month old since it was the last thing installed. It doesn't open more than 6 inches. OHD has told my wife it was user error and said it wasn't covered under warranty. Then they finally sent someone out yesterday, told me it was the LED lightbulb installed. I informed them that is the blub the contractors installed over 2 months ago. They went on to tell me that 40° weather and below will cause the remote in the keypad buttons to not be able to open the garage door. Since this entire neighborhood has gone up over the summer I informed them that that makes absolutely no sense because all of the light bulbs are the contractor grade and all of the garage door openers are the same model that we have in this house and nobody else seems to be having this issue. They proceeded to accuse me of changing the lightbulb and I told them to go talk to a contractor across the road. The maintenance person left. My wife called customer service again. She was told to calm down when she was rightfully angry about the lack of support and service. Then the local rep on the phone asked who our builder was, when she said Arbor Homes, the rep laughed and said good luck. Then hung up. read more

145 dollars for a spring y'all are ripping people off. Unacceptable.!!!! that's just to purchase the spring for yourself, what do you charge for someone to come out and put it in $500? Ridiculous.!!!!!! read more

I had a great experience. When I called to get an estimate for replacing a broken spring on my garage door I was quickly given a no nonsense price. Then without me even inquiring about it, they told me about a coupon online that I could print out and use when I pay. Kevin Dunham came to replace the spring. He showed up on time and was professional. Kevin finished the job quickly and did great work. I was very pleased with how it all went down. read more

I had a small problem with my garage door and brought it in. Eric fixed it and also made sure my 2nd one was working in a very pleasant and professional manner. Every encounter I've had with Overhead Door has solved my problem. read more

Prompt response, quick service, knowledgeable staff. Technician explained the issue, discussed options and made a recommendation.

I called Overhead Door and set up an appointment for a tune-up on both of my garage doors. Chad arrived on time and within a few minutes had completed the requested tune-ups. He was very pleasant, knowledgeable and completed his work efficiently and quietly. One can't miss the great value Overhead Door has on their tune-ups including the coupon found in the postal mailers. I've been a customer for over 30 years and have never been disappointed. read more

Kevin was the guy who came out to repair our door and he was fantastic. Explained everything he was doing when I asked because I wanted to learn, and he gave me extra tips for maintenance. He was quick and friendly. The ladies who answered the customer service phone were also great. The repair comes with a 30 day warranty too I'll definitely use Overhead again if I need to. read more

Directions on the original instructions for our garage door keypad weren't working and we were getting a rapidly flashing light. Tried calling for help and was told average hold time was 2 hours and to hit a key for a call back, which I did, and nothing happened (go figure). Tried online chat and the guy disconnected me because I took too long finding the model number (according to him the model number listed on exterior of the unit isn't the model number). I give up. I have this unit because it came with the place. Will never purchase myself and will warn anyone who is looking for a garage door keypad to avoid this company with deplorable service. One of my family members finally got it to work but we're honestly not sure what they did differently. read more

We have now used Overhead Door Company of Indianapolis (8811 Bash Str, Indy 317-842-7444)-on three separate occasions. The are GREAT! The service is outstanding. It is always the same day! The specialists (Josh being the most recent) they send to repair our old garage door, motor, and door opener are consistently expert, polite, informative, and friendly. In every instance, their specialists kept costs to a minimum. They are an ethical, excellent, and reliable company. They are one of our favorite companies in the area. We cannot recommend them highly enough. There is no better garage door company in the area, in our opinion. read more

I would NOT recommend using this company. I had a garage door cable break. They had to come out three times to fix it. Each time it was something different and of course more money. it took 2 weeks to finally get it fixed. then the new motor assembly only came with one remote. The installer acted like it was my faul. He told me I had to get my own. then told me to watch a YouTube video to learn how to program it. this all took place in March. well yesterday the garage door crashed closed because a bracket that was installed came loose. I fixed it myself. I don't want to deal with these people again read more

We have had these guys out twice in the last 3 months the first time wasn't the best experience they ignored the request to know what was wrong before fixing the issue. I though we we may have needed new sensors and we did. It was way cheaper for us to buy and fix ourselves but we didn't get the opportunity to do that. This last time the guy was super duper nicer and helpful. He explained what was wrong want what he wanted to do. He gave us options, something we didn't get from the last guy. This time we needed new springs that allow us to open and close the door. The hit their life cycle limit which made sense since the door is almost 10yrs old. I'd I can request a guy I would request this second guy every time....but hopefully I won't have to call them again anytime in the next few years. read more

Never again will use overhead doors! 1st, they are way over priced. Charged me $900+ for replace 1 single spring. Charged my credit card before my approval. 2nd While my truck was at their position on there property my catalytic converter was damaged, they said sorry we are not responsible & it happened to our truck as well. read more

Amazing response time, amazing results. Overhead Door was the best home repair experience ever!!!

We have been working with Jay at Overhead Door. We have a front door (security) and a screen door on order. He is very polite and quite professional. He knows the business and has given us good advice. The doors will be here next week. I'm very excited for our new doors. read more

I will always use this company. I just received the BEST service from Joshua Smith. Upon my first call to schedule, I was able to get an appointment the same day and in the window of time that worked best for me. As promised, I received a call 30 minutes before the technician arrived to let me know he was on his way. Josh arrived on time and got right to work. Within just a couple minutes, he had pinpointed the issues. He told me the cost and began work right away. He explained every step of the way. He invited me to take a look at the parts and explained which parts are likely to break next and even explained if X happens, then Y is likely to happen. He didn't try to overcharge me for new expensive parts I didn't need. He even asked if I had any coupons before charging me. He was completely finished well within an hour. I told him I had spent so much time trying to connect a new remote to my door. Within minutes, he got me sorted with 3 new remotes- one for the inside (which he explained had partially caused the initial problem), an outdoor keypad and another remote for in the house. He could've not gone the extra mile but he did. I seriously had spent so much time buying and returning remotes that were incompatible or wouldn't pair and I had just given up. He seriously saved me so much time, money and energy. I am ecstatic that I have a functioning garage door and openers now. Josh deserves a promotion! read more

I am very pleased with the quality of service that I received recently from Overhead Door. The spring on our home garage door broke. I called at 7:30 the following morning when they opened and was told that someone could be out the same morning between 8 & noon. About 10 minutes later I received a call stating that the technician would be out in 40 minutes. And, in exactly 40 minutes (uncanny!) the tech was knocking at the door. The tech was very courteous. He replaced the spring and lubed the door rollers and was done in approx 45 minutes. Our garage door has never worked so smoothly and quietly! He also explained everything he did and the warranty on the parts & labor. I also feel that the price was reasonable. Anyway, I recommend Overhead Door and will definitely call them again if need be. read more

Overhead Door - Their logo - Garage Door Services Near Me - Indianapolis, Indiana

Our spring broke on our garage door. I submitted a service request online and someone got back to me quickly. The customer services reps were extremely nice and explained the process. I got a call 30 minutes before the service tech arrived. He fixed out garage door quickly and was extremely professional. read more

We've used our garage door manually for a few years. Over the weekend my garage door cable came off leaving us unable to shut the door. Justin came out today and fixed my door and got it up and running again. 100% recommend. read more

I call and the lady in the service department was very professional and explained everything to me. My appointment was 2-12-18 she explained she wanted to wait till then because the service tech she wanted to send would be available on that date, she said he would be the best for the problems I was having and she was right because he was also very much a professional. He stayed and work on my doors until late in the evening and I told him I could not stay up late because I get up early for work, so he said np and he would lock up when he was done and let the office know the next morning. The office called and I paid over phone and the price was reasonable. Thank u overhead door read more

I had them out about 3 weeks ago to put a new seal on door that was about 10 years old, and had missing spots on the edges where critters and debris could enter. New seal was installed, but was not creating a seal with the concrete. Large gaps where debris could get in and heat escape. I was told that it would even out as the temperature warmed up again. After a day of looking at it and opening/closing, it was obvious that this was an inferior product or installation, and that 'waiting for it to warm' was not going to happen. I called and got the same service tech. He got out a beautiful seal already on the metal track, installed it, and now it's perfect! Operators were great, and tech was really nice, even coming out the second time. read more

Technician Rob was amazing! He sweated his butt off on the hottest day of the year to put us back into business. We had just been ripped off by another garage door company who over-charged us for a new opening system that didn't work. Their system began malfunctioning from the beginning. Rob took out their faulty, overpriced system and put in a new opening system for us that was equipped with a camera, wi-fi and battery backup for $350 less than the system the other company quoted us! Thank God we didn't pay them! Rob neatly put all the old parts in boxes for us so we could easily return them. He lubricated the rollers and tightened up nuts and bolts that the other company just plain missed. Why? Because "Overhead Door -- The Original" and this amazing human being actually care about us! I feel like we made a friend for life today. Don't be an idiot like I was. Call these guys first. You'll never look back. Thank you, Rob!! read more

After getting blown off by Neighborhood Garage Doors of Indianapolis after waiting for 4 hours, I call you guys to see if you could get a technician out to help fix my garage door. If was after hours (7:00pm) and I received a call back from JD at 7:30pm and he stated he could be there around 8:45pm. JD was awesome fixed everything and even explained things clearly to me and what to look for in the future. I will definitely use your company again in the future in needed. Great customer service and quick response was awesome! Price was very reasonable too considering if was after hours and needing the gear being replaced! He even fixed the lights on both garage door openers, checked the other garage door opener to make sure the gears were good on it, programmed an extra remote and lubed the doors/hinges on both garage doors! Awesome job and thank you! read more

Okay so the guy from Garage doors shows up and proceeds to tell me the the structural engineer who designed the garage was wrong and there was "no need for a beam to be where it was" so a contractor would have to come in to modify the structure so they could install a garage door spring. I said if you don't know how to do it that's not a problem I can have someone else come in and install a spring - which he interpreted as an insult (even though he saw nothing wrong with telling me and the structural engineer and I (who in his view didn't know what we were doing) and became aggressive, said "go ahead, insult me again" like he wanted to fight? read more

After 21 years of service, our Overhead Door garage door opener quit working. I called and the service department was very professional in scheduling my appointment with Jason, who had been here before to do a 'tune up' on the system. Due to the age of the unit, I opted to have a new unit installed. Jason is very affable as well as professional. He arrived on time, fully explained my options, and one hour and half later was all done installing the new equipment. I highly recommend this company, as well as getting the yearly tune ups on the system. Very competitive pricing and totally awesome service. read more

My friend accidentally backed into her garage door. It bent the bottom two panels enough that the door wouldn't really open or close. I called the number on the door (It had an Overhead Door Co label) and left a message. I never did get a call back. Come to find out that wasn't the Overhead Door Co on Bash Rd. I drove over to OHD on Bash to talk to their service department. The parts manager is a former installer, which is very helpful. He was able to pull up the door by the address and knew exactly what we needed. He offered a few install tips, and sent me around back. They helped me load the panels in the truck and away I went. Word to the wise, unless you actually know how to install a garage door, let an expert do it. read more

I just had service done by James and it could not have gone better. I had the bottom section of my garage door bent and outside the frame. He was able to rework the metal after removing the section. Got everything back to normal for $109! I went ahead and asked for a quote for some work I had just had done by another company on replacing springs. His quote was about $100 cheaper than Garage doors of Indianapolis -- call these guys! read more

Just talked to Randy .....he was very helpful in a gate issue I am having a problem with.

The listed phone number, 317.972.1221, has been disconnected. I would have loved to contact them for an estimate on the repair and replacement of my two garage doors. Maybe they do not realize how many people rely on yelp reviews for their business choices.... On to the next listed business... read more

Very pleased with Overhead Door. My garage door broke on a Sunday night. I called the 24 hour service number and told them about the issue. Someone called me first thing Monday morning and the guy was out by 2:00pm on Monday to fix it. EXCELLENT Customer Service!!!!!! Travis G read more