When we purchased our home in September 2020 the original homeowners had purchased the bow window…read morefrom simplicity, siding and windows and we were in charge of the install date. Initially it was noted on the receipt that the window was ordered on July 8 and would be expected delivery of September 7. We purchased and took ownership of the home on September 2. I started reaching out and contacting the contractor on September 7 and every two weeks to find out if the window had come in however, the window ended up, not arriving until the end of October. On October 27, 2022 the owner and his crew arrived to install of the window. Prior to the installation I had discussions with the owner that we wanted the roofline to remain the same and was confirmed by both the owner and his crew that it would be, in fact, the same roofline above the window. During the installation at some point I did leave to pick up my daughter and came home to find they had demolished the roof that was above the window and just encapsulated the area and space where the roof used to be. After many discussions with them they said this is how they do roofs now however, this was not what was discussed, and I wanted to get the roof line fixed back to what was discussed and intended to have a roof above it. We have been waiting since October 27 of 2022 to have this roof fixed back to the way that it was supposed to be installed. On March 3, 2023 we discovered that our window was leaking and damaged the windowsill inside the home. I had contacted the owner who came out to investigate and told us that we should try soaking the window so we can try and see where the water is coming in. He told us also that he wanted to wait for warmer weather to be able to investigate this more. Well, I waited. I reached out to all side window company and they had an associate Harold come out to investigate the window and they determine that it is not a window defect, but in fact, is an install defect issue. Per the owners request on April 23 we soaked our window to find out where the water was coming in and determined that it was in fact from the area that he encapsulated as opposed to making a roof. They did not put on enough silicone caulking. The caulking was poorly put on and is now all over our existing soffits on our home. On May 18, 2023 I had reached out to the owner and let him know that I needed this roof fixed and the damage replaced. He sent a team out to do a roof and when they were about to install we determined that they were going to do a roof that was not agreed-upon and not what we had discussed at all. So Work had ended again. They put more caulking in the area where they felt the water was coming in to try to remedy it. We have now been going back-and-forth with the owner about coming out to get our window fixed and our roof line corrected since May 18 of 2023. Every time he makes an appointment and says he is coming, He either does not show up, states that he did not send a text message that he thought he did stating he needed to reschedule and/or makes an appointment date and then goes out of state and says he is not available for that appointment . At this point our window has areas where it could still potentially be leaking, as well as mold, growing from the water that did come in the areas that were encapsulated. There is black growths on our windowsill that I am not sure if it was mold, growth or anything like that. At this time we are simply wanting our roofline fixed and window corrected. The owner is no longer returning our phone calls or messages, and is making no effort to rectify the issue

Did a fantastic job on the roof and cutters. The workers were great, and knowledgeable, and very…read moreprofessional. After the job was done, they clean up all of the trash and nails on the ground.

Excellent Service and Top-Notch Quality…read more I am very please with the new windows they recently installed for me. The quality of the windows is outstanding, and a huge upgrade for my home. + worry free warranty for life! It's great to support a veteran-owned business that truly delivers. Highly recommend!

From the owner: We are a Veteran and Locally owned company founded on the premise of transparency, integrity, and…read moreabsolutely no high pressure sales tactics. We want to provide good advice and information so you can make the best decision for you and your home when it comes to a window or door project, even if that ends up not being Homefront Windows and Doors

A review that could have been 3 stars, went to 5 stars with barely a complaint. Up until the time…read moreof installation I was totally happy with the company. Always onetime. Always curious. Always professional. Price was not the cheapest, but competitive. I ultimately chose Kenny's, because of the time taken in getting precise measurements. After installation I was somewhat disappointed with the amount of silicone I could see at the joints of the rustic shower. When I called in to the company to pay the final bill, Tricia, who I had been speaking with, asked me how I liked my new shower glass. I told her how I felt and she asked for photos. I e-mailed photos right away and she asked for a little time for review. She then set a appointment for someone to come and have a look and repair if needed, advising me that it is difficult to put glass directly over travertine. To shorten this story, "guys came out on time, redid the area of concern and I'm a super happy camper". It's fair to say that if you are in business for any length of time, you will have problems, both small and large. I think the true measure of a good company is how they deal with problems, small or large, and this company is top notch in my book. I am happy to recommend them.

I was super impressed with my 1st and 2nd visits to Kenny Glass in Columbus, IN. Wow, what amazing…read moreservice! The ladies at the front desk were friendly, efficient, and offered guidance in getting a couple of windows glass replaced. The cost of the service I had done was quite fair and they delivered sooner than they estimated. I'll come back to Kenny Glass for ALL my glass needs. Keep up the great work, folks!

Everyone was nice and respectful. They did a amazing job on installing my windows and sliding glass…read moredoor. You can really tell that they really care for their customers.

These guys were great to work with! I had a window-replacement project that others couldn't fix,…read moreand they came in at such a reasonable price, were so professional AND, the guy who fixed the window noticed one of my other window screens was broken - and fixed it too! I'd work with them again for sure!

Rance and his company, Windowman, are simply the best at what they do -- and I say that having…read morelived long enough to know the difference. A few weeks ago, my wife and I purchased a new home with a walkout basement bedroom and an egress window. My wife claimed the room as her own, but shortly after we moved in, she discovered a wet spot in the carpeting near the window. I didn't know where to turn, so I consulted ChatGPT, which pointed me to Windowman. It turned out to be the best recommendation I could have received. I soon learned that Rance is widely regarded as the foremost expert in egress windows in the entire state. I called the company, and Rance reached out promptly and arranged to come by the next day. I braced myself for the worst -- a high-pressure sales pitch and a bill somewhere between $5,000 and $10,000. But Rance was unlike any contractor I've dealt with. He assessed the problem, and almost immediately told me I didn't need a new window at all -- he could repair the existing one. I was relieved. When I asked when he could do the work, he said he'd return at the end of his day to handle it himself. When I asked about cost, he told me not to worry, and we eventually settled on a price that was almost embarrassingly reasonable. True to his word, Rance returned late on a Friday afternoon and completed the repair in just a few hours. But he didn't stop there. Rather than simply fixing the problem, he had cleaned up the entire area and replaced all the surrounding metal trim, leaving the window looking and functioning like new. When I pointed out that this was far more than we'd agreed to, he said simply that he wanted the window to be as good as new -- so that's what he made it. That kind of pride in one's work is rare, and it's rarer still in the home contracting industry. What happened next is something I have never done in my 79 years: I paid him more than he asked. I couldn't, in good conscience, accept the quality of work I received for what he intended to charge me. Rance and Windowman have my highest and most enthusiastic recommendation. If you have an egress window issue -- or any window issue -- stop searching. You've already found the right person.

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Better to have no doors or windows than to have window fail nation…read more I ordered 4 windows and 1 back door. Step one they only charged for 3 windows with 4th price was HIGHER than Windows by Anderson They took weeks to get the order wrong and brought a front door, which is too large. Office told contract installers to cut my wall to make the wrong door fit. They took weeks to get the next door that leaked water underneath and around the door knob. They returned 3 times to fix last person was mgr for the installers who said Ma'am we will replace it if it leaks again. BS! August - sent new door knob, put caulk in the hole before the new knob. Sales guy stated he would be my POC if there were any concerns but like the song Go on take the money and run pathetic employees and service What kind of 5 year old makes this decision Well now it has been winter and the could air comes in around the windows and I could just leave the door open and have same protection DO NOT use Window Nation - do it yourself with Duct tape and caulk or just remove doors and windows still better off yep!

Not at all impressed with the costumer service. I called to get someone to come out and check one…read moreof my windows that wouldn't lock. They were supposed to call me back to set up a time. They didn't. I called back a week later to set up a time. They said they would call me the day before to tell me the window of the visit. They didn't call. So now im sitting here waiting for someone to show up today before 3. And since I didn't get notice the day before, I will probably be late to work because of their shit communication. ​

I've added pictures to help follow along with this review. In the picture you can see the price for…read more14 windows goes from $47,000 to $9000. I see this with every contractor that advertises on tv. I feel terrible for the people who pay the $47000, most likely the elderly. I gave them 3 stars because I want people to read the review and learn from it. The difference between $47k and $9k represents about 4 hours of negotiation according to the home owner. She said she didn't think he would ever leave. These salesmen are trained like navy seals. Please please please be aware of these tactics and don't be afraid to tell them to leave. You can see in the pics the different price points they tried to get her to sign for. 47, 23,20, and finally in angry scribbles you can see the 9k. Try to always get 3 quotes for work on your home, that way you can quickly weed businesses like these out.

I filled out their online form requesting a quote. I was in a loud gym when I did it. Within 2…read morehours I received 6 calls, several texts and an e-mail. That was a week ago and I have been berated with more calls and texts than any other company I've ever given my information to. I work in sales and understand how lead generation works. I will not work with this company. Any company that uses a strategy like this is not in customer service, they're in sales and I don't want to work with a company that thinks this is acceptable.