They have terrific prices! Need a tailor, they have that. Need a jacket cleaned and pressed fast,…read morethey can do it. Wonderful friendly owners, highly suggest them.

Asked for my pants to be cleaned and pressed. I received my pants and they are still dirty.read more

The Cleaners did an amazing job altering a special occasion gown, taking great care perfecting some…read morecomplicated ruching that I was very particular about. Fantastic customer service and results. I give them 5 stars and all of my future alteration work!

I brought several shirts and pants to this dry cleaner. When I picked them up, I noticed that two…read moreof my shirts had stains that were not there when I dropped them off. I brought the shirts back and they agreed to redo them, but when I picked them up again, the stains were still there. I spoke with the owner this time, and unfortunately, she became somewhat defensive and implied that the stains may have already been there. What makes that difficult to believe is that both shirts had very similar stains, which would seem to suggest they came from the same source. Nevertheless, she agreed to redo them once more. To my surprise, when I returned for the third time, the same stains were still there. The employee working that day told me the owner would call me. I never received a call--no apology, no explanation, and no attempt to take accountability or resolve the issue. I've also had a few instances in the past when items were not ready when promised and was met with less-than-welcoming customer service. Overall, I'm extremely disappointed with how this was handled. Mistakes can happen, but the lack of communication, accountability, and effort to make things right is what I find unacceptable and unprofessional. They also own Perfectly Pressed Cleaners, so I would recommend checking the reviews for both locations when deciding where to take your clothing.

I've tried out many of the local dry cleaners and they're all about the same price-wise. But what…read moremakes Roxbury Cleaners stand out is their friendliness and customer service. They're always great about being detail-oriented, checking the tickets to make sure everything I dropped off is there. They've also offered to help carry out larger orders when I've got my hands full or have the kids with me.

BEWARE. If you are cleaning something expensive or precious and irreplaceable... go somewhere else…read more They ruined our special dress AND charged us. The gentleman said he would cover the replacement (it's not something that can be replaced, but at least he had a care) and then the woman said she will only "try again" if we pay again and the tiny discount they gave on the cleaning cost should be fine. Nothing as promised and zero care.

Altered my Mother-of-the-bride dress for my daughters' wedding April 2024. Fabulous job, with a…read morecaring, professional experience.

I've been a client for 30 years. Fantastic service. Very honest. Always willing to go the extra…read moremile. Great people and a great local business. Very glad to have them in my life, really!

Park Ave Dry Cleaners is probably the best I have ever used in more than 20 years. I moved to the…read morearea and tried a couple of others with no success; my last dry cleaner in my area (a popular one) broke buttons, crushed collar stays and was beyond bad. So glad to have found Park Ave. I heard about Park Ave Dry Cleaners from a neighbor and have been using for the past several months; great service, attention to details; 100% accurate and appreciate the text messages letting me know my clothes are ready. I rarely provide reviews, but Park Ave deserves a shout out for consistently great service. Thanks

Well, I should have read the reviews here before trying this place, but I certainly won't be going…read moreback there! I took a bag there to have the zipper fixed or replaced, and, after paying the lady for the repair, tested the zipper and saw that it still wasn't functional. When I showed her what was still wrong with it, she pointed to the part that she had sewn back together, and said that the other problem (the zipper itself had broken) was "my responsibility". Since the bag is now unusable, I asked for a refund, and she began arguing with me. She finally "compromised" and gave me a partial refund, but I still have a useless bag which will be expensive to replace. I have to wonder why she didn't test her work and see that the zipper was still unusable. If she did notice, or if she caused the other problem with the zipper while she was working on it, then she was lying to me. In any event, it's pretty clear to me that it was HER responsibility to give me a working zipper, but she doesn't seem to think she owes her customers anything. If she's not willing to give her customers the service they ask for (and she agrees to), then she shouldn't be in a service industry!

BEST cleaners ever! They are very nice people, they get their job done in time, and I got new,…read morefresh clothes :)

AVOID AT ALL COSTS Was verbally harassed and had a hanger…read morethrown at me! I brought in an expensive silk dress that needed simple alterations. I had to come back a second time because a man told me that the tailor was not in that day. The woman that does alternations is very sweet. She said that my dress would look better tailored on the sides as well, and I trusted her opinion. I got my dress back the day before my event. She had me try it on and added finishing touches but I was still worried that the work did not come out to be what I expected. I tried on the dress when I got home and the straps popped off, and hole appeared on the sides. I realized that she tailored the sides too tight that now the silk was no longer laying flat. I went back the next morning, the same man was working. I showed him the issues and he said that he was going to fix it himself in 10 minutes. This would be impossible because all of the stitching had to be undone, and i already knew that he did not do alternations so he would've ruined my dress further. I told him that I wanted a refund, and I did not need my dress to be fixed. He got VERY aggressive and was trying to rip the dress out of my hands. I had brought the dress in with my own personal velvet hanger that he took when I first showed him the dress. Before I left, I asked for it back because he had carried it to the back of the room. He kept yelling at me said he didn't have it, and then ending up bringing the hanger back and he THREW IT AT ME. I ended up going to their location in Parsippany where I was refunded by the woman who did work on my dress, and waited for her to take the stitching out, and fix the straps that came undone. The straps were done with different colored stitching. Needless to say, the man working there is extremely rude, unprofessional, and has 0 manners. The woman is kind, apologized several times, but she does not alter expensive clothes well. I got a refund but my $300 dress is ruined.

GO HERE FOR ALL YOUR TAILORING NEEDS!…read more The woman who does the tailoring is a LIFE SAVER!!! She turned around a dress I needed for a wedding in under 24 hours and it fit PERFECT. The price was very good as well. She was very sweet and did an amazing job. Couldn't have been happier and will be going here again.

Very quick and great work done. They are friendly and understand your needs. They make sure to…read morecheck everything before you hand it off to them.

Excellent, kind and very honest tailor. If she doesn't think it can be fixed, she will tell you…read more Very good prices too. I went there a few times and don't be put off by the inside crowded appearance. I think she's renovating.

My husband found Needles & Pins on line. We have no connections in the area since we just moved…read morehere. I had several rooms of curtains to be hemmed and four quilts to shorten for twin beds. Lynn was so friendly when I called. She made me feel confident that all the work would be done as asked. She labeled each curtain panel according to the rooms, kept everything organized (I so like that) and did the work in the time we spoke about. All items were clean and neatly folded in my tubs. I would use Lynn again for other work. Her work was quality and was reasonably priced. Thank you Lynn they all look beautiful. As well Lynn is a good lady and has very good views on being honest and is a hard worker. Till next time Lynn. Marjorie S.