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    Macy's

    2.8 (80 reviews)
    Open 10:00 am - 9:00 pm
    Updated a few days ago

    Macy's Photos

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    Lucia D.

    Nice Macys. Great helpful staff throughout the store. It's becoming hard to find employees in stores but not here. There's a large Starbucks inside. They also have a backstage Macy's for those Marshall's type items. Great selection of gifts and home goods.

    ENTIRE DISNEY SECTION...
    Daren R.

    This Macys has been an anchor store at the Broward Mall for many years, although this is my first shopping journey at this location. It was not busy at all since it was during the week. First thing that caught my attention was the employee, possibly a manager (did not catch her name but she was a black female with long braided hair) walking through the cosmetic and women's clothing sections organizing inventory and asking several customers if they needed assistance - kudos to her. The wife tried on a long jean skirt and shorts that unfortunately as usual did not fit. She did find and purchase a foundation called Anastasia in the cosmetic section from a friendly clerk. There were deep discounts clearly posted at every merchandise table. There were almost too many employees, at least one in every section so we did not have to hunt for one. None were pushy in the cosmetic sections in the old days when they sprayed you with perfume in the face then asked if you want a try - it really was like that. Everything was clean, organized and clearly marked sections which included: men and women's clothing, cosmetics, purses and an entire area of Disney products. Big brand name companies which include: Sutra,Tommy Hilfiger, Nautica, Impulse, MAC, Lancôme, Prada, Sunglass Hut, Calvin Klein and Boss with many others. This location has a fully operational Starbucks near the mall entrance.

    Laura R.

    Big department store in the Broward Mall. Many brand name apparel and cosmetic companies. Loved the shoe and purse sections. I purchased a foundation from Anastasia for $38.00. The cashier was helpful and allowed easy conversation. They have a Starbucks right at the front of this Macys. Lots of help walking around happy to assist.

    Absolutely disgusting

    This was absolutely so disgusting for the amount of employees just standing around and the amount of trash and stains all around the store it was unbelievable to me. The photos describe it for itself.

    Outside view
    Robert S.

    I really liked this Macy's, it's very clean, roomy and well lit. There were many customer service people in almost all the departments I visited, so there was always someone to ask a question. Their men's section had a good mix of high end brands like Polo as well as some more mainstream brands. The clothes were all nicely folded and stacked. It was a pleasure to shop in here. There's two doors towards the parking area, one in the north side and one in the south side, in addition to the mall entrance

    Stacy F.

    Honestly a kinda confusing set up and rather messy location. They have a standard store area, a backstage outlet area, and a cafe / Starbucks area on a lower floor behind the escalator. For the chain it just felt like a super odd setup and was weird to walk through. They had different levels, which is fine, but it was chaotic and not very clean, which made it hard to find anything. The clearance area / backstage area was even worse than the main areas with stuff just kinda laid around and not organized. They did have a Starbucks on a lower level, which was a bit hidden behind the escalators. They had the collection mugs so I grabbed a couple of those for my stash. The barista was very uninterested in the guests and kinda just rang up orders and put them out. Overall: C- Not a clean location, hard and weird to shop. Definitely been to better locations for this chain.

    Dressing room floor
    Joan L.

    People wonder why retail is dying. Just take a look at this store. There's hardly any staff to help you. The ladies' room is falling apart. The dressing rooms are filthy. The escalator was not working. For me, however,what I find most heinous in this store is that they almost completely ignore an entire segment of consumers: The petite woman. There is a very small petite department with a limited amount of ugly sportswear. There is no petite dress or suit area for professionals. I did ask an associate where to find these items. I was told I could shop online and return items that did not fit to the store. Another associate told me the store was simply too small for that type of merchandise and I could go to Aventura or Boca. I guess if I want to shop and try on clothes at a Macy's I will have to go out of my way to visit these stores. Such a shame when a customer comes in to a store wanting to spend money and can't find a thing to buy. Thankfully, I now know I have no reason to waste my time in this dirty store ever again.

    Coupon fine print of excluded brands
    Al A.

    Dear Macy's stop sending us discount coupons that exclude hundreds of items in small print so that 50 year olds can't read it even with their reader glasses. It is frustrating when you receive a coupon and you run to the store and you can't use it on anything you get. Today we will go back and ask a manager to direct us to the items we can buy, I will report back, good or bad.

    Fine Jewelry department drove me nuts tonight. 25 min waiting to pick up online order.. Then finally showing up with dirty box and nasty looks .. never even bothered to check what you give your customers..Mirna was super rude and unprofessional. I forgot there only old and arrogant ppl working in Macys who don't know how to interact with younger generations in a proper way. Not coming back soon

    Inside the store 2nd floor

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    6 months ago

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    5 days ago

    Backtash was the sweetest and most helpful person at the jewlery section in macys. He was so amazing.

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    6 years ago

    Macy's is - well, Macy's. A little too pricey, definitely between Walmart and Nordstrom's, but a place to buy quality merchandise.

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    7 years ago

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    5 years ago

    Great store , Paola at the lady's department is very helpful , she went out of the box to help me during my shopping.

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    Ask the Community - Macy's

    Review Highlights - Macy's

    I want to shout out to the manager at Broward Mall in the first floor area where you have pick ups and returns.

    Mentioned in 8 reviews

    Read more highlights

    G. Marie Boutique

    G. Marie Boutique

    (5 reviews)

    G. Marie Boutique offers very nice women's clothing store with a variety of name brand items at…read moregreat prices. Plenty of parking directly out front and rear. Super chill and helpful staff including the owner, Deena. The wife was in here a couple days ago and bought three items. They offer a simple exchange or store credit. So, today, I brought one of the wife's recently purchased items back to the boutique for a store credit with the employee, Francheska, who made the process quick and painless. They are always getting new merch in every week for the wife to shop and buy again. Strong 5 star review...

    I've been following G. Marie Boutique on social media for a while now and Ioving everything I see…read more Yesterday I finally made my way over to check out this super-cute boutique, and it was well worth the trip. From the moment I walked in, I didn't know where to begin browsing because everything caught my eye: There were tables full of the most perfect everyday tank tops, bodysuits, skorts and shorts and lots of racks filled with truly unique and beautiful dresses, blazers, pants, jeans and more. I absolutely loved everything. Then, in walked the lovely owner (Deena), who could not have been more friendly and helpful. She introduced herself and immediately started suggesting items that would work well for me. I felt like I was shopping with a girlfriend. I tried everything on and purchased most of what I selected. As I approached the register, I found even more great items on the shelves such as beautiful jewelry and hair clips. I grabbed the cutest claw clip to add to my pile. I can't wait to take my daughter back to shop. It's hard to find great clothing boutiques nearby, so I'm thrilled to have discovered G. Marie Boutique, and it will most definitely be my new go-to destination for that special something to wear.

    Macy's - deptstores - Updated May 2026

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