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    Coach Factory Outlet

    3.5 (49 reviews)

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    Fruit designed purses from coach, they have multiple designs
    Al A.

    This place is awesome! Got an email about a purse that was just being released, on our way to buy it, my daughter send a picture, requesting the purse for her birthday! Coincidence?! She knew nothing about it. When we got to the store, they were no where to be found. They had not yet been released to the public, only VIPs and influencers, were allowed to purchase them. Luckily I guess I'm one of the two? Got the purse and my daughter will have a happy 21st birthday.

    Wallets bought- perfect for holiday presents
    Rabia J.

    Busyyyyyyyyy. Specially near the holidays time. I was unprepared this year and did last minute shopping. Coach had a ton of variety though. The long line was worth the wait. They have a huge inventory for gift buying, everyday purses etc. I bought a few wallets which were good price. The employees seem scarce on the sales floor. But that's ok as long as they had enough cashiers to ring you up. I waited about 15-20 minutes in line to pay. There were about 25 people in front of me. Even in line they have products every where in case you want to check out more things like sunglasses, scarves, wallets, key chains etc. This store is located in the colonnade side of Sawgrass. Side Note- They have a employee near the front of the store which gives gift boxes and tissue paper if you need to wrap your gifts.

    Kara M.

    I'll come in here to browse maybe every other month or so, but a few of the ladies working here seem to remember me and greet me warmly. There is almost always someone to help you at this store, I'm usually asked at least 2x if I need any assistance. Coach usually has some kind of "deal" going on. The bags here usually run from about $75-200. This store will occasionally have special limited edition pieces like purses or wallets with Disney characters, Pac-Man or others. I personally like to browse the clearance section just to see what they have, but I don't usually buy anything. This spot is worth a peek if you are a handbag junkie.

    Heidi S.

    This is how they ship a bag to a customer . Like garbage in a plastic bag , thrown in a box, not even bothering to stuff the bag

    Paid $81 for the one on the left, and around $100 for the one on the right.
    Cherine A.

    I'm not big on designers, but for some reason, I love Coach. However, you will never catch me spending the full retail price for their bags. I used to take my chances on eBay, but I don't have to now that this outlet is at Sawgrass. I only come here when I know they're having a sale, so when an associate hands me an extra 30% off coupon at the door, I make a beeline for the clearance section in the back. Both of the bags in the picture were already 50% off, plus the additional 30% coupon. Don't calculate that as 80%, by the way... you'll be in for a surprise at the checkout. Thankfully they have salespeople walking around with calculators to tell you how much it'll be (the last time, one girl told me it was $76, and another told me it was $81... both were right, but one didn't calculate sales tax). This place is pretty crazy on weekends (not to mention parking is ridiculous... I drove around here for 45 minutes one time before just giving up and going home). If you can manage it, visit during a weekday when there's more breathing room in the store. And just from a common sense point of view, stay far, far away from this place (or really, Sawgrass in general) on Black Friday. I promise you, the sales just aren't that great.

    They have cute jewelry too!
    Phylicia K.

    Sawgrass is known for their outlets! Coach is one of my favorites! They typically have a sale off the original price on all items and then on certain weekends (think Memorial, New Years, etc) a bonus offer for additional 25-40% off. Thankfully I was there for one of those weekends! Another bonus is their "clearance" section which has older styles for even deeper discount! The selection of purses are vast! Cross body, clutch, tote all with matching wallets & even jewelry! My only complaint is they need more staff. Especially on busy shopping weekends. Other stores have lots of staff available and available with calculators to help you calculate all the sales. This helps you realize how much your saving and how much you deserve to get something extra for yourself!

    cindy w.

    "Coach Outlet at Sawgrass Mills!" That battle cry had women stampeding to the Colonnade Outlets opening when Coach announced its location here. It's the only Coach Factory Outlet in SoFla. the other location's in Orlando. What seperates its Outlet from its retail scheme is this: Coach sheds its last season's accessories or irregular products at discounts here. That can be a good and bad thing. One, you'll find some older styles here that are still carried at the regular stores (irregular), two, you'll find the ultra trendy stuff (coach brand doggy raincoat? purple metallic wristlet?). If you're a Coach fan, you should make the trip as I found some stuff that would definitely appeal to my girly nieces to my aunties/mums-types. Items that caught my eye here: Coach totes, leather wristlets, wallets, hats, hobos, and Diaper bags(!!).

    Sarah L.

    I miss the days when a smiling sales associate would hand an "Additional 50% off everything in store" coupon upon entering the Coach Outlet. I miss the days when it smelled like affordable leather handbags, wallets, and more. Those days are gone... Disappointed by the "Coach Outlet" store. This used to be a place for the young, full time student or hard working Mother, etc to come and buy quality product for low, discounted prices. Now it's just a bargain hunters hell.

    I snagged a great deal on this purse!! Woohoo!
    anh d.

    What can I say??! I love it! I just came down here while on vacation from California and I snagged an awesome deal. I was eyeing this chocolate brown purse. The saleslady must have noticed when she announced " Yes, that one is 70 bucks." Whoa! I couldn't believe it .I quickly picked up the soho hobo bag.. (which was already on sale for $119, with additional 40% off!!) My husband knowing that I am an addictive purse shopper couldn't hold my arms back so with a relentless sigh he let me go at it. ;) I definitely give it 5 stars for the incredible deals & styles they have available. If I lived here *sigh*, I would definitely recommend checking this place out again.

    USED!!

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    4 months ago

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    10 months ago

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    1 year ago

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    6 years ago

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    2 years ago

    Never got purse that I paid for. Had charge reversed really liked it. Too bad. I was scammed.

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    15 years ago

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    19 years ago

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    8 years ago

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    4 years ago

    Love the outlet! I love their purses, wallets, and charms. You can always find nice things at a great price!

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    6 years ago

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    9 years ago

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    16 years ago

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    5 years ago

    Buyers beware of the 30'day return policy. They are not flexible at all even with the receipt and tags on merchandise

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    15 years ago

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    4 years ago

    Horrible customer service, hey give a standard formatted response vs actually answering your questions.

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    17 years ago

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    Page 1 of 2

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    Review Highlights - Coach Factory Outlet

    I showed him our return slip, he rang up the new purse and we just paid the difference.

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