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    Macy's

    2.5 (57 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 weeks ago

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    Ryan D.

    Macy's is the one clothing store that I like shopping at. My husband and I came here and immediately went to the Backstage area of the store. I love looking through the selection to see what bargains I can find. I ended up leaving with much more than I expected. I found great deals on shoes, socks, underwear, and holiday items. This is a great place to shop for Christmas gifts. The only negative was that the fitting room in the area was roped off. I highly recommend Macy's, especially the Backstage area, for great bargains!

    Macys Gurnee, Illinois store!

    The Gurnee Macys store is absolutely disgusting . Not sure what happened but this use to be a favorite spot to shop for trendy, classy clothes for plus size women and others. It has now turned into a T-shirt and jeans casual variety. You have to hunt through all the other departments to try and find nice plus size dresses or trendy casual outfits by INC, Calvin Klein, Vince Camino, Anne Klein, etc. now all I see are old lady sweatshirts, jeans, and t-shirts ... seriously Macys this is the best you can do? The gurnee store is particularly filthy! (See pics below). I was disgusted to see this quality of a store in Gurnee. We would be better off shopping at Target, TJ Maxx or Marshall's, at least the stores would be cleaner and neater. The Macys Brand at this store is subpar and management needs to do better!

    Patty H.

    Macy's customers service sucks I had a coupon from crazy coupon Macy's called it a coupon called it a sale . They would not honor it. I asked for a manger waited 20 minutes no one showed so I said real loud toward the cashier gues they are on lunch and told her am out of here

    Dress by ALFANI.

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    2 years ago

    All I care is that they have an INC brand rack so I got to dig through it and find a lil something something. Kewl

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    Page 1 of 2

    Ask the Community - Macy's

    Review Highlights - Macy's

    The new Macy's anchors a new wing at Gurnee Mills that has full priced stores with a sleek new look.

    Mentioned in 2 reviews

    Read more highlights

    Serendipity

    Serendipity

    (2 reviews)

    $$$

    UPDATE MARCH 2017 Since their move south a couple blocks to…read morethe spot across the street from the newish Mickey Finn's, Serendipity seems to have really upped their game. They are a favorite place to stop on First Fridays, when I can hardly get in the door! And the stream of new and fun fashions and accessories is non-stop. Service is friendly and personal, too. Still one of my favorite stops. This is like shopping in a dear friend's great closet. Although the store is tiny, the variety always surprises me, and the service can't be beat. I find interesting items I find nowhere else, and while their prices are consistent with other stores, their sale items make them more affordable. There is even a comfortable place to sit! I have purchased tops, purses, outerwear, scarves, jewelry, and other items. Easy to miss since it is north of Casa Bonita and before the train tracks, up a couple of stairs. But with such a uniquely-vintage location and terrific items and service, it is worth the extra steps. Easy parking right in front, or in the copious parking lots around the corner on Lake Street. No I do not work for them - I am just a huge fan and want to be sure they stay in town!

    The Serendipity Shop is my favorite store in Libertyville for anything clothing, jewelry, and…read moreaccessories. I love how I can stop in and get help in finding a last minute gift or a needed something to wear to an outing. Everything in the store is unique and so cute! The staff is great. I love this shop.

    Blu Violet Boutique - waiting area

    Blu Violet Boutique

    (4 reviews)

    Stacey was an absolute gem! My wife and I wandered into Blu Violet Boutique during spring break --…read moreand it instantly became one of those "we're-just-browsing-oh-wait-let's-buy-everything" kind of stops. Despite how busy it was, Stacey personally welcomed every guest with that kind of hospitality that makes you wonder if she's lowkey your long-lost aunt. She made the whole space feel inviting and cozy, even as she was styling, ringing up, and somehow still smiling through it all. She's the MVP of multitasking and mood-setting. Let's talk clothes -- my wife was in boutique heaven. The selection hit that magical zone of trendy and timeless, like "that dress will slay now and five years from now." She found pieces for brunch, casual Fridays, and -- no joke -- we even considered coordinating outfits for future date nights. If matching sets are the new love language, this place understood the assignment. Now for me -- the supportive husband on standby. I came fully prepared to be ignored and under-caffeinated. Instead, I got cozy seating, cold bottled water, and good vibes. I felt seen. Honestly, the only thing missing was a small men's rack so I could join in on the fashion fun. I would've gladly snagged a matching neutral-toned shacket and made it a full Instagram moment. Final verdict: Blu Violet is a vibe. It's the kind of place where your wife walks out with a glow, you feel unexpectedly refreshed, and suddenly you're googling "how to style couple outfits without looking like a prom photo." 10/10 would return -- with hopes of menswear, or at the very least a whiskey, while waiting.

    I'm the excited new owner and happy to provide quality apparel, accessories and jewelry. Most…read moreimportantly, friendly service.

    H&M - Clothing for both ladies & gents!

    H&M

    (6 reviews)

    $$

    I am reading the reviews here that most are not that amazing and I understand some, but also do not…read moreget others. But to each his own. I personally think that H&M is a good store. And like many there are things to improve. But when looking at the bigger picture, it is affordable and it offers things you usually pay double on other stores.

    H&M is a great addition to Gurnee Mills. This Swiss clothing discounter is akin to the IKEA of…read moreretailing: quality is good but styling is superb. H&M really has their finger on the pulse of fashion trends and they bring them at an amazingly low price point. From socks ($17.95 for 10 pairs) to sunglasses ($10 a pair), I rely on H&M to deliver the goods. I had my sunglasses on a few weekends ago and my friend asked, "Where'd you get those fancy designer shades?" How cool is that? I've gotten a stylish navy blue trench coat there and found shorts on sale for amazing prices. Yesterday I found a great pair of lounging shorts for $5! I spotted a very cool cowl neck cotton pullover for my partner which was just in as well. At $29, it looked just like the one that sells for $195 at Allsaints Spitalfields or James Perse. From time to time, they will partner with high-end designers to bring a special capsule collection to the store. Right now, they're featuring French designer Isabel Marant. In the past, they've had collections by Viktor & Rolf, Jimmy Choo, Karl Lagerfeld, Versace, Stella McCartney, Roberto Cavalli, Comme des Garçons, Matthew Williamson and Sonia Rykiel. Of course, if you want to feel like sports royalty, you can find the underwear collection by David Beckham there as well. People have mentioned that lines can be long here, which is true. It's the trade off you pay for getting this merchandise. As for help on the floor, the people who work here are helpful if you can find one available. I don't mind about this so much. These aren't deal breakers for me. I've also gone here to pick up gifts for friends around their birthdays and the holidays. I always find really fun gifts from purses to hats to jewelry. It's hip and inexpensive. I love H&M.

    The Lake Forest Shop - I was initially worried that my bustle might break when my husband carried me but it stayed intact!

    The Lake Forest Shop

    (10 reviews)

    $$$$

    I ordered a dress for my son's wedding 3 1/2 months before the wedding; 3 1/2 days before the event…read moreI still did not have a dress that fit me properly. The date the dress was promised by salesgirl Dawn came and went without hearing from the shop. I called and was told the dress would be here the next week. I had to call again the next week and the dress still wasn't in. I expressed concern that it was getting very close to the wedding and was told not to worry. The dress finally came in the next week in the wrong color and the wrong size. The staff talked to the manufacturer and told me the right dress would be in the next week. I was given a FedEx tracking number and when I used it got a message that there was no such number. Called the store and oops, sorry, they meant DHL. Dress finally came in in the right color but two sizes too big. Alterations were begun, 10 days before the wedding. I went for a fitting and found a bill attached to the dress for more than $300 in alteration charges. The shop owner, Ellen Stirling, told me she would give me 20% off of alterations because of all the aggravation I had been caused. I told her that was not acceptable because if the dress had come in in the right size I would not need all that work. She refused to take off the charges saying even if it was the right size it would need "tweaking." Went back for second round of alterations and hem and the dress finally looked good. Went back again to pick it up after the hem was done, tried it on and the bodice, which had been fine the fitting before, was puckered. The seamstress made three more attempts to fix it and still couldn't get it right. I finally had no choice but to take it as it was as the wedding was in 3 1/2 days. Dawn blew incredible smoke at me telling me it looked perfect, awesome, etc. as if I wouldn't notice the flaws if she kept throwing around insincere compliments. This dress was very expensive and I certainly expected better service than what I got. No one kept track of the original order, the staff did not realize the wrong color had come in, the owner never apologized and did not come to my final fitting to see how it turned out even while knowing how upset I was. I would never shop there again.

    The Lake Forest Shop, "The Shop", has new ownership, and Lauren and Tracy are amazing. The dress…read morefitters and alteration ladies are top notch! Everything is professional and welcoming. My daughter and I have such fun finding ALL the needs we are looking for our upcoming events. They can cater to anything from casual to as elegant as you could want or need! They will customize, and can serve all ages from mature teens to any age beyond. This place is the new, newest, HOMERUN on the North Shore! Easy to find in the Market Square in Lake Forest.

    Macy's - menscloth - Updated May 2026

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