I grew up in the era of tech vests, $1 flip flops, and American flag t-shirts for everyone in your…read morefamily from Old Navy. Times have changed and the tech vests are no more, but $1 flip flops are making their comeback and Old Navy has plenty of patriotic gear for the Fourth of July. This location is pretty large and has a decent selection of basic clothes that I like to buy seasonally, including their luxe line of t-shirts and cute printed dresses. I've never really seen the store in disarray except for in the fitting room area, which is sort of awkwardly located in the middle of the store so there's not much space to wait in line. The employees working there have always been polite, and the long lines move quickly. I get a little annoyed with the constant badgering of "are you sure you don't want to sign up for emails / Old Navy credit card / etc." whenever I check out, but I know that's just part of working in retail. There's plenty of parking at this location, but the lot is arranged in a weird manner and usually seems kind of hectic.

I went in to try on a pair of shorts I saw on the website. Online they were on sale with an…read moreadditional 30% off. When I went to the front desk to check out, they came up as full price, but the employee gladly price matched the online price for me when I showed it to him. I felt awkward asking for them to price match it, but he was really nice about it and even threw in a free hand sanitizer for the inconvenience.

Not denying anyone service? That's a load of malarkey. For those who are UNABLE to wear a mask, you…read morecertainly are refusing service. If one orders online and has to return an item, how is that item handled based on the fact that one was unlikely wearing a mask at home while trying it on? Do parasites or communicable diseases not count at home?, and what if a client had covid? You'd never know so how absolutely ridiculous your statement is. And 'extending this expectation to clients' again is a load of malarkey. That's a roundabout way of communism at play. 'Do it our way or you will be denied service' Perhaps you should review CDC recommendations again. Heir Fauci has stated from his own mouth that masks do nothing but placate the wearer. Ummm, yeah. Anyone who has a lick of common sense can figure this was a scam. Too bad for you Nordstrom Rack, you've lost a bunch of customers because of your politically correct/woke policies. I find it very telling that your stores, at least the last two I saw, were low in stock of most items. The stores seemed bare. Maybe it's a sign that the silent majority is done with your BS

Love this store! Mask guy needs to get over himself. Think of others than just yourself, buddy. Be…read morea team player. I am always welcomed at this store and they have great deals! Highly recommended!

Greeted and nice store vibe but NOT a customer centered business. I have shopped here many times…read moreand have been very satisfied. Warning ! If you buy a pair of $200 Agolde jeans if you remove tag you can not return ! My daughter bought $550 worth of clothes and somehow the jeans she selected were not the ones that made it home . Had receipt , returned unworn and had tag but it was removed . Response was we can't return them try selling on posh mark ! Wow! We both left the store saying we will take our business elsewhere. Trying to support local only to be disappointed.

Had a wonderful experience at the store today. The stylist / sales associate that helped me was…read morenamed Rachel and she was fabulous- probably spent over thirty minutes bringing options and showing ways to style. I'll be back! Mostly because of the wonderful service ! (The clothes were great too)

I like this store. It's definitely a collection of randomness. The only thing about this store is…read moreyou really have to look at your items. There are a ton of damaged items here. Don't get me wrong things are cheaper but be very careful and inspect everything!! Today I was looking for a flat iron for my hair. They had a bunch of CHI brands available for 40% off retail. So not too bad :).

Terrible experience and never coming back. Came in to return things but after this rude teen…read moreclosely examined every item she said she cannot take 2 of the 3 things. One had 3 washable specs of dirt on it. One had been bought originally with a stain! SO YOU'RE WILLING TO SELL ME SOMETHING STAINED BUT DON'T LET ME TAKE IT BACK ONCE I REALIZE IT'S STAINED??! Had to drive 20 min to another Marshalls and GUESS WHAT they returned it with NO PROBLEM!! Manager at alpine kept looking at me in a prejudice way so not surprised. Never coming back and I will make sure they feel my wrath. Not cool!!!!!

Had an absolutely wonderful experience with Summer S.... At the JCP hair salon at Rivertown. I came…read morein from out of town for a wedding, and she cleaned up a bad haircut from my normal stylist in Los Angeles. Now, getting ready for the wedding, I'm so grateful for the quick and unscheduled haircut that she provided for me. Highly recommend the Salon, and be sure to ask for Summer S!!!

I have not been in a JC Penny for a long time and there is a reason...this store looked tired and…read moreEVERYTHING appeared to be on sale. The shoes my daughter was looking for were not available even though the web site said they did. The only saving grace was that the PEOPLE are wonderful. The girl who helped us look for the shoes was very helpful. Good people ...tired store.

I had really terrible and uncomfortable experience today at the boutique in Holland, MI. I had…read morestopped in to return & few items and do some more shopping. Francesca's is one of my favorite stores & I always find cute clothes & nice sales associates! When I approached the counter, the sales associate was noticeably grimacing. When I told her (very nicely) good morning & that I had a few returns her response was "Oh, so you're returning everything you bought?" Yes ma'am, I'm returning 2 dresses I bought online because they didn't fit, and was stopping in to return & then shop for some other items. The entire transaction I felt like I was being absolutely outrageous & rude for making a return. Every single thing she said felt like a command and was not said in a tone that could remotely be considered kind. She did not wish me a good day, even when I (still nicely, somehow) said thank you. It was quite literally the worst experience I've ever had with a sales associate & ruined my day (dramatic, I know, but an ounce of respect would have been appreciated). I will absolutely return to Francesca's but absolutely not if I see this associate!

Francesca's is one of my favorite chain stores, and this is one of my favorite locations (it's much…read moresunnier than most because it's in a boutique district, not a shopping mall, and the layout is bright and airy). When you hit a sale just right, there's no better bang for your apparel buck than Francesca's. Their clothes are priced to sell to begin with, so when they mark things half off and then have a buy-one, get-one sale on the clearance prices, you can score cute shirts for only a couple bucks or adorable dresses for single digits. I'm a huge sucker for color and hippie patterns and prints, so this is the store for me. They also tend to have awesomely friendly staff, which makes shopping there a pleasure. I've never seen this store be messy as so many chain store tend to be when items needing to be re-racked get piled up. Total class act!

Found a beautiful long formal dress at for a black tie event at Von Maur for an amazing value! It…read moreneeded a few alterations and their head seamstress, Marianna, came to the rescue....she is truly a master! The alterations made it a perfect fit! Thank you Marianna for your amazing handy work and how quickly you expedited the task! Von Maur is fortunate to have an employee so devoted! Stephanie O.

Great store, nice options, well organized, friendly employees, and I love that it's a department…read morestore so I can pretty much find gifts for everyone. The live piano music is a nice touch too when they have that happening. Free gift wrapping and ground shipping on in store purchases is a huge plus for me. I also like their store credit card- it is a zero percent card which is unheard of. I definitely appreciate having this store in Grand Rapids.

Large footprint store, all associates have been helpful…read more Does not carry much Maeve or Pilcro in store.

If your unfamiliar, Anthropologie is like a quirky Jcrew with a housewares department attached…read more Offering women's clothing, beauty, and home goods like kitchen odds and ends, bedding, and candles, their style is cottagey meets county meets wimsy in everything. Don't get me wrong I love all the stuff I have from them, but it's a specific aesthetic. This place is pricey and for that I would appreciate a little more customer service and while this store is better than most at providing attention, it can be hit or miss to find someone to help you.