Bought 2 more pairs of shoes ugh, why are they doing this to me the service was great and there was…read moreno line, which was surprising. A friend told me about this location and yes it will go into my weekly/monthly rotation. I found the black Nikes that I have been searching for and the leather slides were a win too. The colorful Nikes were nice but not a great fit.

Ran in to look for something specific. Didn't find it but that's ok. It's fun searching sometimes…read more This particular location was smaller than other Ross stores. Store wasn't terribly messy, so that's good. Didn't interact with any staff.

After the debacle yesterday at the Pasadena Old Navy I was hesitant to venture into another store…read more However, I still need jeans. So off I went into the unknown. First of all, the sale items were clearly marked with their own rack and signage. In fact, the entire store was clean, organized, and really very nice. I was able to find the jeans I wanted, and was able to try them on quickly with the friendly associate in the fitting rooms. When I got to the check out Troy (I think) was incredibly nice and helpful. I told him that online stated that I could get 20% off, and he was very accommodating. He'd seen the promotion and was happy to help. I made sure to tell him that the Pasadena store was a mess, and that I appreciated how organized the store was, and I let him know that this Old Navy has a new customer. Troy shared that with the cashier next to him who commented that he's heard similar complaints about the Pasadena store. Overall, this location was excellent. I have absolutely no complaints about the store or the employees. It is worth the time to go to the Clear Lake location, rather than suffer the convince of the closer Pasadena location.

Was in the area and saw a sale sign and yes they had a great one day sale on kid's Tshirt and more…read more I picked 3 but the one I wanted most was not in the size I wanted so associate looked it up and suggested I get at another location available (well it was closing time and I couldn't make it on time) she also suggested I purchase on line and pick up at that location. And gladly reminded me that they were closing in 5. Well I explained my situation to cashier and she suggested purchasing the wrong size and exchange at other location so that I can get at sale price and get correct size tomorrow. I sincerely appreciate the idea and that gave them the sale and made me happy with my purchase. Sometimes stop and assist customers even at closing time.

March 14th and 15th, 2023…read more Came in to pick up an online order; the Bullhide cowboy hat is too cute BUT... It's too big. I measured my head to be (HUGE!! LOL) and it's 24 in (7 5/8) but trying on several hats in the store... NONE of them (for spring) were worthy. Hanna helped me with putting some strips of sponge like stuff in the brim. She was soo nice and efficient. She's definitely a team player with a friendly positive attitude. So, I left with the hat. March 15th, 2023 The cowgirl hat was just too big; even with the adders to get brim, so I returned it. Looked around, Hanna saw and remembered me from yesterday and immediately started helping me; she's such a hoot! Sadly, they had nothing that sparked my interest so, I went down the road to Cavenders (shh?) They REALLY had nothing. Got in the car and purchased my Bullhide cowboy hat again one size smaller than the one I bought/returned. Hoping it fits .

I've been shopping at the store for many years now. I went in today and I was completely ignored…read more There was not a single customer in the store but me. I had to go get someone to let me into dressing room. Then I walked to the counter to check out. The lady running the register was standing less than 10 feet from me - eating ice out of her little pink cup I stood there at the counter, waiting to check out for about four- five minutes while she just stared off, ignoring me. We are so close that I could almost reach out and touch her. I turned around slowly and laid all of my items on top of a display case. She doesn't say one word. I walk out of the door and she keeps eating ice. This crew has to be purposely sabotaging, but still. I cannot imagine anyone being that incompetent without it being on purpose. I will not beg to get checked out the store.

Oh my gosh. I haven't even been this mad in years. Walked in, mad. Entered store, mad. Spoke to the…read moreworkers, mad. Ugh. I came here because I was told they would have INSANE deals! They didn't. Aeropostale had shorts for $60 each. 60.. dollars.. each. Then sweatpants for $50. 50...dollars. Pacsun had NO SALES. Well they had a few but they were absolute potato on their behalf. I visited baybrook the day before and I'm MUCH more inclined to visit there even though I don't like Philly chease steaks. Oh my gosh. I'm fuming. Then the sun is out real hot and stuff. I can't even put into words how mad I am. Oh my gosh. If any therapist are reading this, you can contact me via Yelp DMs. Oh my gosh. Then I can't even put 1 star because the mall is on the edge of having a terrible overall review. If you are looking for deals, hop on TikTok shop. I'm not lying bro. Oh my gosh. I'm FUMING!!'nn GOSH!!!!!

Typical outlet that has what I know understand as as SOP (standard operating procedure) to have…read moreretail stores withing the grouping with regular pricing. Odd thig was that we went on a Saturday at 3 p.m. and ot seemed as if it was a Tuesday an hour before closing, nobody was there. You could have shot a zombie movie. For the most part prices were food for the really obscure collections of shoes & clothes that I would never think to be made and like I mentioned the regular priced (GAP, Stucture, Old Navy) stores.

The staff have been helpful on both visits to this store. No problem with my price adjustment due…read moreto the huge end of year after Christmas sale which I made it just in time my receipt indicates 14 days for price adjustment!! No hassles we saved over $400 on a purse and 2 double zip wallets one large one medium but both large enough to fit our cell phones. My daughter loves her mini bag and matching wallet. I prefer the softer material not the new hard leather so I didn't get a purse/handbag only a wallet/wristlet which I love because I was able to place my phone inside without removing the protective Speck Case that's rare to find. It's amazing that we found deals on top of outlet prices but hey who's complaining, Not me! I wish there were more accessories and clothes to choose from but for the accessories and bags they do have I would definitely visit again maybe for a pair of nice heels or flats they only had the regular show items so I'm going to keep my eye on the summer styles and end of season styles when summer roles around (Yep always looking for a bargain) Overall I would say this location is easy to shop around in even during holiday crowd and the selection and deals are Nice!

Coach Outlet store has a vast amount of items that are marked down and affordable. The quality of…read morethe products are great. The staff are friendly and ready to help as soon as you walk in. They have more than just bags and purses to choose from. The ID lanyard is one of the best for my work badge.

I've been shopping at Anthro for years and will keep coming back…read more The assortment is beautiful, but I have to admit once in a while sizes are n/a ...because they sold out in store! But I'm always offered the option to order online, with free s/h. The staff is friendly, they offer to assist so I can shop more comfortably. There are unique things I couldn't find anywhere else or perhaps I would have to go to different stores to find. The artistic displays (which are changed every few months) are so beautiful, and paired with the candle scents makes or a very pleasant experience, even if you come to look...I hardly ever leave empty-handed!

I went into Anthro recently as I love to window shop here and look at the sale room. So I…read moreeventually did go into the sale room and there was one sales person in there helping another customer. I looked, but I wanted to wait to feel more comfortable alone for the salesperson to leave. Another walked in and pretended to be straightening clothes, it was very clear why she was in there because there was no reason for two sales people to be in there. She proceeded to stay in the room straightening clothes as everyone left and it was just me. Eventually I left to shop without being bothered in the rest of the store and wait for her to leave the sale room so I could be there unbothered. While on the sales floor at least 3 people asked me if I wanted a dressing room. While I did have clothes in my hands, I wanted to look at everything before getting a room. I like to carry items and think about my decision to buy. Finally she left the room and I went back in to browse ALONE. As I was walking back in to look at items, ANOTHER salesperson walked in and again pretended to be straightening the clothes. I was very annoyed by this time and left the items I was considering purchasing in the sales room out of frustration. I had wanted to try them on, but all interest in buying from that location left me due to sales people refusing to let me shop in piece. Ironically as I walked out the door, TWO sales people approached me and asked if I would like to have a dressing room. I left the store with no purchases in hand. The manager said thank you for coming, and I thanked her, but I've basically decided to never go to the Baybrook location again. A lack of trust for customers and bothering them constantly to buy is a bad recipe. I went into Paper Source afterward and a sales person approached me to say hi. I told her about my experience at Anthro and she chuckled saying she wouldn't harass me. It also seems like this location is not doing too well because they have decreased their inventory--not as full as it was when they first opened a few years ago.

I like going to famous footwear, but the last two times i have been, one of the employees i didnt…read moreget a chance to catch her name, never greets me or even bother to check on me while i am in the store. Other customer were inside and she asked them if they needed any help, but not once did she ask if i needed help finding anything. She would just glance over at me from time to time. I get that you are probably tired. I work retail and I understand you have stressful days, but give all of your customer the same respect. Don't just chose who you want to help. I did buy a few things but it will be a while before i go back.

Is this supposed to be an outlet? The prices in here don't seem to be outlet prices. Both times I…read morecame here, I was not impressed with their prices or their shoes. I'm always looking out for a nice pair of running shoes, so I looked at all of their athletic shoes. You'd seriously get a better deal going to the Nike outlet or the Reebok outlet than getting Nike or Reebok sneakers here. And the clearance section is a joke. The prices on clearance sneakers were super expensive! I think their cheapest "clearance" sneakers were $60 (the ones in my size anyway, and there's hardly ever any size 6 athletic shoes in any clearance sections anywhere). Yikes! I really don't see any difference between this "outlet" store and one of the regular FF stores. I'm not wasting my time here anymore. I'm just going to browse for shoes at the brand outlets from now on.

I just wanted to leave a good review for the security (lost and found) department. A family member…read morehad left her phone behind at the mall and the lady that I spoke to one the phone was very kind and helpful. We did end up finding the phone. I really appreciated her help!

My husband, son and I decided to visit the Baybrook Mall while in the area. The Mall has indoor and…read moreoutdoor spaces with lots of stores to shop and browse in and restaurants with food to try. We stopped at several stores to browse and I bought a few items. The employees that helped me out were friendly. My husband also bought some clothes at one of the department stores. The employee that helped him out was friendly. We walked around outside and enjoyed the weather. Overall this mall was a good place to spend time together walking and shopping with friendly service at different stores.