I just wanted to leave a good review for the security (lost and found) department. A family member had left her phone behind at the mall and the lady that I spoke to one the phone was very kind and helpful. We did end up finding the phone. I really appreciated her help! read more

My husband, son and I decided to visit the Baybrook Mall while in the area. The Mall has indoor and outdoor spaces with lots of stores to shop and browse in and restaurants with food to try. We stopped at several stores to browse and I bought a few items. The employees that helped me out were friendly. My husband also bought some clothes at one of the department stores. The employee that helped him out was friendly. We walked around outside and enjoyed the weather. Overall this mall was a good place to spend time together walking and shopping with friendly service at different stores. read more

See all

Place is so outdated. Roaches in the diaper changing area. Thats concerning since the food court is in the same area. The food in the food court is so stale and bland would not be comming back at all!!! read more

Baybrook Mall - Roach found in the changing area for kids - Shopping Centers Near Me - Friendswood, Texas

Great place for shopping . Only flaw is the people at the boots that hound you and don't under "no thank you "

This place is ok it is a normal mall and we come here all of the time the service in the movie theater was amazing the apologized when the power went out be is of weather the food was nice but expensive the mall had a great selection of stores and food places we went there to see if they had a Nintendo switch 2 at GameStop and they did would recommend read more

Really nice indoor and outdoor mall with green space, restaurants, and tons of shopping centers!! In the indoor part of the mall, there is a pretty big food court with lots of options. They are always passing out samples too. The mall is pretty clean too, as are the bathrooms. There are various play stations for kids, making it very family friendly. The outdoor space has a huge green lawn with a screen in the middle. Lots of restaurants have outdoor seating that face the lawn too. There's also a big play structure for kids right after exit the indoor part! Lots of parking around the mall, and so many other stores and restaurants in the area. read more

See all

SUPREME JEWELERS IS A TOTAL FRAUD! My family has spent thousands in there. More than $25k and owner promised real authentic diamonds but they are moisenite! These people are crooks! I can not believe a diamond cross that I spent $7k is freaking fake diamonds! These people are frauds and thieves and liars! Owner says "I designed and created myself", whatever. Fakes! read more

I'm not super into visiting malls anymore but we wanted something to do. The indoor mall was a little "meh" but when we discovered the outdoor area, we were like, "WOW WOW!" The store selection was pretty typical: Macy's, JCPenny's, American Eagle, Claire's, Buckle, Abercrombie, VS, etc. Outdoor mall had some stores including Lush and Anthropology to name a couple. Personally, I'm more of a Marshall's/TJMAXX fan. I don't like spending full price. I didn't take a good look at the restaurants but I did see Maggiano's Little Italy and Cinnabon (2 of my favs). All in all, not my most abortive mall but it was pretty good overall. read more

See all

Oh do I have a story to tell you guys...so I was at the mall today on Friday October 24th. And I was with my brothers and friends. While me and my friend were going to the bathrooms. (Take note that the woman's bathroom are far down the hall and out of the way, while the men's is at the front in the food court) So while we were walking to the bathrooms there was a man walking towards the woman's bathroom as well. No children. No wife. Walking into the woman's bathroom. I immediately shouted at him telling him he's not allowed to be back here and turns to walk away. I followed him saying "this is a woman's bathroom and a changing room for their babies, you are not supposed to fucking be back here" and he turns and my friend said he gave me an angry look. The audacity to give me an angry look when I should've called the police is insane. And also. The food court was absolutely disgusting. Old food all over the floors. The floors underneath the tables. All over the tables and chairs. You had to clean just to sit down. read more

Baybrook Mall - Shopping Centers Near Me - Friendswood, Texas

Clean and huge mall with great shopping and restaurant options! The selections are countless. The indoor and outdoor sections are nice for all weather conditions. Staff is nice, and the bathrooms are spacious and clean! Value is great, as many stores have significant sales read more

See all

I visited the Express store at this mall 1/28/2026 around 4:00 PM to return a few items. From the moment the interaction began, she was dismissive and spoke to me in a condescending tone. She implied that I was being dishonest and repeatedly talked over me whenever I attempted to explain. Instead of handling a routine return professionally, the situation was made unnecessarily uncomfortable and confrontational. No customer should feel accused, disrespected, or belittled while completing a basic transaction. I'll stick to the Galleria. read more

If I could give them a negative star I would. They treated my daughter horrible. She went into the store to try on dresses with her two girlfriends. She found one to try on but did not like how it looked so she gave it back to the cashier lady. The witch said that it smelled now and had sweat stains. I can't smell anything and neither can my mom (who has a hell of a sniffer). Because of that though, she made my daughter buy the dress and did not give her a receipt. I tried talking to the manager but she sent me back to the cashier. I'm going to post another yelp review every day until they give my daughter her money back or allows her to exchange the one she was forced into buying. I don't know how else to handle this. read more

We went to meet friends for dinner are Perry's last Friday and parking was terrible. We saw that several spots were open close to the entrance so we turned to go in and these spots were now marked reserved for preferred paying customers. This includes several spots designated for handicapped parking. We watched as the attendant refused to let in an elderly woman with a handicapped placard. I am also handicapped and have a disabled license plate and we were refused access to the empty spot as well. I think that the owners need to review the ADA Requirements. " Federal ADA: when a business (including a private mall) provides parking, the ADA requires an appropriate number of accessible parking spaces that are usable by persons with disabilities and are part of access to the facility -- those spaces must meet signage and layout rules and be made available to patrons with disabilities. You can't lawfully make accessible spaces unusable to people with disabilities." " Texas DMV guidance: the TX DMV expressly states that vehicles displaying a disabled parking placard or plate "may park in any spot designated for persons with disabilities" and describes meter/fee exemptions in many jurisdictions -- demonstrating that placard/plate holders have specific statutory protections regarding designated spaces and parking fees." read more

This mall has really exploded in the past couple years. Tons of shopping and food restaurants added to Baybrook Mall. Come check out what they have to offer, my friends and family enjoy taking the kids out to the yard area to have to play and run around. read more

Baybrook Mall - Shopping Centers Near Me - Friendswood, Texas

Mall was not easy to maneuver if you're new to it. Some construction going on. Easter Bunny was easy to find and organized for a change.

Nice mall. Great selection with many stores available. Enjoyed shopping here today. Many nice and different things that are not in your every day stores. Very clean and plenty of places to sit and rest. Service was good and friendly in the places we shopped. Tried Auntie Anne's but was disappointed and shorted on order. I recommend coming here and I'll definitely be back. read more

Don't get too physical with your Bae, because my friend told me that she got too rough and her Bae-broke. This Mall is named in the memory of the broken Bae. This is a pretty handy mall, especially now that it is expanded to have a large outdoor section which includes Salata, although it's not a very good one by any means. The indoor mall and the selection are pretty decent, but the outdoor section has taken Baybrook to the next level and if I have a complaint, it's just a little hard to circumnavigate, especially when it's busy. My previous review had said - This is a pretty cool mall, and not as busy as it used to be for sure. There's a bunch of stores in here which don't get a lot of traffic. Parking can be a bit annoying and expect to walk quite a little bit of a way to get in here - but that can be the case of a lot of malls. The Victoria's Secret is okay and the mall in general is not bad. And Barbie wears sparkly boots and sparkly stripper heels here, so you can't go wrong with that. And remember, my main ocean is fine, and the rivers are all working, but my Baybroke. read more

See all

Vehicle was stolen from the parking lot in broad daylight! Wasn't even in the mall that long. The security on duty stated that they've been having a lot of car thefts at their mall. My question is, why hasn't security been beefed up?! Then, the policy of the mall is to give you no information on the theft!!!! How can you not disclose to me what happened to my vehicle!!! Makes no sense whatsoever! read more

I've been coming to Baybrook since I took my first steps. For those who cared enough to keep score, that was almost 36 years ago. The mall has its share of competitors in nearby shopping centers and online retail, but manages to hold its own as the top destination to make it rain with your hard-earned money in Bay Area Houston. Shoppers are never at a loss with its many stores, and since this is Yelp, it would please diners to know that the place has a solid food court and a recently opened section of standalone sit-down restaurants. Baybrook is still growing as I type this. Personally, I love Baybrook because it houses two Lids, a Hot Topic, a Fanzz, and a Vans, as well as a really great Japanese takeout joint called Sarku. Regarding the latter, expect a highly positive review in the not-so distant future. Worth noting is that Baybrook is a quick 10 to 15 minutes from my house. I'm not psychic, but I think Baybrook will be around when I'm eligible to live in a nursing home. To call it an institution is an understatement. read more

Lots of great deals to be found here. Plenty of stores in all price ranges. Great selection of indoor and outdoor standalone restaurants. I do not like the hawkers in the middle though. They are way too aggressive and are accosting customers. read more

Before you read this review, you need to understand a few things. 1. This review is written by a manly man 2. I hate going to the mall to shop 3. Did I mention I'm a man that hates shopping at the mall? With all of that being said, me giving them 3 stars is almost as good as a 5-star review. The Good: In general, this mall has all of the typical stores you will find at any mall. I really don't know if they have all of the latest trendy stores because I can't honestly tell you how long it has been since I walked a complete circle around this mall. I honestly don't know all of the stores that are in this mall. They also have a food court inside the mall but other than Chick-Fil-A, I can't tell you what fast food restaurants are there. The Better: There are two stores that I shop more than any other if I am forced to go to the mall: Apple and Dillard's. I would encourage you to read those reviews separately. In short, I like Apple products. It is also conveniently located across from Victoria's Secret (although judging by the photos of the scantily clad models plastered all over the store, I think their "secret" isn't really a secret after all). Dillard's has a really good men's department especially for business and business casual clothing. The Best: Other than the two (or three if you really count VS) stores I mentioned above, I actually frequent the outside portion of the mall a lot more often than I do the inside portion. The renovations that have been made to the outdoor section along with the addition of several mid-to-upscale restaurants have drastically increased foot traffic to this mall. It is actually enjoyable to come to some of the restaurants at night for dinner. I would encourage you to read those reviews separately as well but know in general, the outdoor changes to the mall have really spruced up the entire area and provided an economic boost too. The Other: Parking can be a beast around the holidays or on weekends trying to get into the restaurant area. Unfortunately, with economic boost comes those looking to prey upon others. I have noticed an increased security presence lately with off-duty uniformed officers providing security in the area. I have never felt unsafe here but I am very observant and take personal precautions. As quick side note, to the best of my knowledge, as of me writing this review (Jan 2019), Baybrook is LTC friendly. I don't recall seeing any 30-06 or 30-07 signs but as you know, you should look for that yourself and not take my review as law. Bottom line: A good mall as far as malls go. Decent amount of good stores with a couple of my favorites. Recent renovations have made the outside portion of the mall quite enjoyable during and after normal mall hours. Enjoy your shopping and if you are eating at one of the many restaurants, bon appetit. read more

Very nice mall, reminds me of growing up in the 80s. Glad the Houston area still has some nice malls around. A lot of people, but a lot of places to shop and some very good food. The D&B is a great place to take the kids after some school clothes shopping. read more

Good mall with a lot of expansion coming. Today with the way of the weather I was able to find a good parking spot. A good and peaceful day to walk in the mall. read more

See all

I was shocked to find this mall as I am from out of town. I was very clean and had many vendors to select from including a personal massage for only $15 for 5minutes... very relaxing! read more

Great mall--I'm not a big huge fan of malls, but they are fun to walk around in. This mall usually opens at 10 am--but its secretly open at 8 am, so the elderly can exercise by walking. If you want you can join them--I walked with them and nobody said much to me. The food court is pretty cool--they have this sandwich shop that you can't find anywhere in Houston except found in the malls of Houston. A guy friend introduced me to it. They have good sandwiches and Philly cheese sandwiches. The KIOSK vendors don't pressure you into buying their stuff--they do politely persuade you. The apple store is in here, Victoria Secret, Bath and Body Works, Fuego, and others. read more

I need to preface this by saying that I hate malls in general and prefer to do the majority of my shopping via Amazon Prime. That being said, my children have dragged me here more than I care to admit in recent months, and regardless of my sheer disdain for malls, Baybrook not the armpit of the world. Anyway, the mall and stores are pretty clean. There are a few I like more than others, obviously, but still Amazon has my heart. My main purpose of writing this review was to state my sheer horror at the food court restroom. My. God. That had to be the nastiest place I've seen in a long time. One toilet was completely out. One was clogged with nasty poo toilet paper. One had urine all over it. Most of the stalls had toilet paper covering the floor. The rest must have been better off because they were in use. The restroom had seen a cleaning since the morning or early afternoon. I'm confident that this is the busiest restroom in the mall, and it was absolutely disgusting. If you're like me, try another restroom. read more

I love this mall. This mall was my old stomping grounds back in college when I wanted to kill time on the weekend (because partying and drinking was never my thing.) I love seeing it grow and different restaurants nearby popping up. I would get annoyed when the Israelis in the skin care kiosks would mistake me for an Arab and say "endy sou-al" which means in Arabic I have a question. In order for me to catch the bait so they can tell me about their "fabulous" product. I can't dismiss people rudely, and so each time I would smile and say I'm in a rush I can't talk. I wish people will just let folks shop in peace without having to be pressured to learn about a product. If I'm curious about something, I'll come to that vendor and ask. I learned very quick that the best time to shop in order to avoid the kiosk businesses is on a Saturday morning. The aggressive skin care kiosk businesses don't care much for my business around that time. When it gets busy, it gets really busy. But I think that's the charm of shopping at a mall. read more

Everything you need under one roof & room for the kids to play! Great restaurants too! I love that you can also get in & out when you want and don't have to spend all day unless that's in your plans! read more

This mall is really building up! I hate that more traffic will come with that, but it's really nice. Everything is here and I mean everything! At night it's so bright and beautiful. The green grass movie night is pretty cool to especially for the kids. read more

almost every store I walked into the staff were rude, not to mention how pushy the kiosk people are, someone at one of the makeup kiosk put product on my face without asking and proceeded to blend it in with used makeup brushes. I will de be going out of my way to avoid this mall read more

Don't use the valet!! The mall itself is awesome with the expansion. I would suggest NOT using the valet as the apparent contracted company that does valet is horribly unprofessional and unapologetic. I've valeted 3 separate times and every single time there was trash left in my car i.e: straw paper, candy/gum wrappers. The radio station was changed to an unrated hip hop station. (Upon returning to my car with young children and entering MY car only to hear loud, cursing rap music-Not cool!!) Each time this has occurred, messages for the valet mgmt were left and unreturned. The mall office refers you to the contract company for complaints so you get nowhere. The mall really needs to dump that company and contract a professional company!! read more

Baybrook Mall has definitely stepped up its game. Living in Southeast Houston most of my life, and now in Pearland, this has been one of the better malls in the area. There is something for everyone here. Now, with the expansion, it's comparable to First Colony Mall. The one thing going against them is the traffic and parking during peak times like Christmas. Regardless of that, Baybrook is definitely a great place to take care of your shopping needs. read more

Baybrook Mall - New beautiful outdoor area of the mall. Watching the game while the girls shop! - Shopping Centers Near Me - Friendswood, Texas

Baybrook Mall is my go to mall. It is close and convenient to where I live and they have most of my favorite stores. But then again... maybe they are my favorite stores because they are located in a mall that is close to where I live. We love what we know! I love to shop... so I am there a couple times a month... if not more (it's usually more... I just didn't want to sound like I have a problem). The mall is in pretty decent shape... but since it is a larger mall, the upkeep is not as present as it is in a smaller mall. I also usually avoid the restrooms because they are pretty much always funky... I don't understand why people find it necessary to trash a public restroom. The lay out of the mall is easy to navigate. Even with that being said... if you want to just run in and run out... that may not happen... unless you know right where the store that you want to go to is located... and you are able to find a decent parking place. The parking around this mall fills up fairly quickly. And the traffic is a NIGHTMARE! Seems like no matter what time it is... you will feel like you are stuck in a traffic jam. As far as the food court is concerned... the best thing about it is... they have a Sonic!!! So, when I am shopping and dying of thirst... Sonic to the rescue!!! read more

A mall is a mall right? NO, well a decent mall is hard to find. Especially, in an area like friendswood, there are only so many things to do. So this is the less ghetto, mall for the area, opposed to almeda mall. I was looking for an iPhone and I went down my list of apple stores in Houston. Galleria - sold out Memorial City mall - sold out First colony mall - sold out Baybrook mall - had some left Even though by the time I got there they were sold out also, it was nice to know that I actually had a chance. Also while i was there I got to check out a half decent mall. read more

Long time mall in the area that has undergone some significant changes over the past several years (for the better.) Still has some work to do, but overall a good place to shop with a broad selection of stores. If you're shopping with your family, you'll more than likely find what you're after. The outdoor area is a nice touch, especially when the weather is nice. As a father of 3, I can find a place in the outdoor area to duck out and let the kids do their thing while I enjoy a beer or light snacks while they shop. If all is going well, the outdoor part has a lot of restaurants to choose from if you opt for a full meal. One complaint is the "in your face" peddlers at some of the "carts" dotted around the mall. They're sometimes obnoxious and if for some reason you do show the slightest bit of interest in what thy're peddling, they will take that as a free invitation to try and keep you at their cart. This needs to be curbed. read more

I've been coming to this mall since I was a small child and we'd wait in line for hours to see Santa Claus near the big fountain. I lived a few blocks from here most of my life so this mall has sentimental feelings for me. I'm disappointed that they removed the Disney store a few years back because that was my FAVORITE. (There's a Disney store at the Tanger Outlets in Texas City). This mall is the best in the area. It even beats the galleria for me because the galleria is so crowded and such a nightmare to park at. Baybrook has stepped up their game and added some amazing stores like (Sephora, MAC, Box Lunch, Typo, Forever 21, Hot Topic, etc) and their dining options for a quick lunch on the go are fantastic. Sarku Japan is my favorite and they're always standing outside their booth with free samples. Try the teriyaki chicken, if nothing else. So good! The people in the middle of the walkways aren't overly pushy; just tell them no or that you have some incurable skin disease and they'll back off. Parking can be awful but pro tip: park at one of the department stores and use that to remember where you parked, this place is HUGE. I'm so glad they added a Dave N Busters and some fancy dining! read more

Great place to take the family to go eat and enjoy a little bit of everything. This expansion is amazing and love what they have done to the place, super clean and great service always. read more

Renovations are complete, and this Mall looks the same on the inside. The food court needs updating with something other then fried or Oriental food. Or just wonder outside to the restaurants. But overall the new addition looks nice. With a number of good restaurants and bars. Parking is a little better especially on the new edition. But overall happy this Mall received a face lift after many years . read more

Lots of stores to choose from. Impressed with the specialty shops. Places that are not in typical shopping centers.

Drink and shop from the mall bar at the food court. Asked a officer told me its allowed. Epic win! This is a sweet mall, easy parking, easy access, not to large to spend couple hours walking in a circle. It has great flow, and when you get out at night you can hit up the Cheesecake Factory! Also: DRINKING!?! You can now purchase liquour, mixed drinks at the bar at the food court and walk around the mall with them. I'd say that is EPIC for Texas, almost felt like I was in Vegas. read more

See all