1. Burke's Outlet 590

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Deer Park, TX

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Burke's Outlet 590

3.2 (5 reviews)
ModerateOutlet Stores

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FR Depot

FR Depot

2.1(7 reviews)
1.7 mi

They have a variety of quality FR clothing, shoes, and other items to choose from, and they have…read morefitting rooms, it's clean and easy to find items as well. The store wasn't inviting and no one greeted us, but many looked at us, as we entered the store. I felt like I stepped into a 1950's time capsule where segregation was still legal, and we were part of the free slaves that the white folks didn't like because we were black & free...on a lighter note, Liz was the only employee that asked us if we need help, so grateful for people that still have good customer service and compassion. I would've given this establishment a 1 star, but I added 2 stars for Liz's customer service.

Terrible experience at this store. As I am walking toward…read morethe door about to pull the handle to enter I hear *click*.. they locked the door on me right as I was about to enter. I didn't realize they close at 6 and it was 5:58 but regardless the closing time is 6pm no time sooner. The workers just stood there laughing with each other as I am standing there knocking pleading with them to give me just ONE MINUTE. I don't get off of work until 5:30 so I am barely making it as is and would have no time to come back. FINALLY once the clock struck 6 then the manager lady with glasses opens the door "sorry sir we're closed" I explained to her that I still had a couple of minutes and I already know what boots I need. She asked what I needed and after I told her and said I would not even need to try them on she still proceeded to say they are closed and can't help me we open at 8am. SO WHY DID YOU ASK ME WHAT I NEEDED?!? Not only that as she is saying this she is simultaneously closing the door in my face while I'm speaking. I just can't believe a business would see a customer walking up and instead of telling them at the door they are closing they decide to lock the door as my hand is on the handle, laugh at me through the window, and shut the door in my face as we are talking . Super disrespectful. Trust me I've worked in retail and restaurants before but even if a customer walks in with one minute to spare you still have to give that customer service and from the time they closed I could have grabbed my boots paid and been out the door right at closing no later. This is a blue-collar establishment you would think they would be a bit more understanding.

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FR Depot
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Burke's Outlet 590 - outlet_stores - Updated November 2026

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