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    Macy's

    2.9 (99 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    Christopher S.

    Feel like it gets 3 stars for still being at the Capitola Mall and being a choice for Santa Cruzans. It's kinda smelly like all Macy's are. Also smaller than most Macy's if you're looking to shop at a normal Macy's. Kinda dim in some spots.

    Worth every dollar spent. I can still smell the essence on my skin after two days.
    Alex V.

    I go to this location almost once a week, the people in the fragrance department are very helpful and will let you test or smell any colognes that are on the sales floor. They make you feel real comfortable and don't rush you in your decisions. I ended up buying a 3.4 oz Versace Dylan blue pour homme cologne, Versace makes some good cologne, but some of them are strong af Versace eros and Dylan Blue are strong and loud fragrances. So you only need to apply a little. Thank you and I am happy with my purchase.

    Outside
    Michael W.

    This Macy's in Capitola Mall is one of the very few stores in the mall that still can give me a good shopping experience. But it is not as good as a few years ago! The store seems smaller than most of the Macy's with not too many customers in there. The shopping is comfortable and the store is nice and quiet. The parking lot is very big and you should be able to found a parking space in front of one of the store entrances easily.

    Sunil R.

    Came here for some last-minute holiday shopping. Picked up some shirts, cologne, and perfumes. It was a fast in and out and thankful the store was not overrun with shoppers.

    Bag that one item came shipped in without the 2nd item

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    3 years ago

    Very unfriendly workers in the makeup department. They kinda just act as if your an inconvenience if you ask for help.

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    2 years ago

    Manager at Macy's at Capitola is not at all helpful. Her staff made a mistake on a return and she was not willing to correct it.

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    Ask the Community - Macy's

    Review Highlights - Macy's

    I was at Macy's fragrance department last week I had the best experience Jeric & Gazal help me to pick my Christmas presents.

    Mentioned in 2 reviews

    Read more highlights

    Macy's - deptstores - Updated May 2026

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