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    Macy's

    2.3 (115 reviews)
    Closed 10:00 am - 10:00 pm
    Updated a few days ago

    Macy's Photos

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    Michael A.

    They have plenty of clothes on sale for both Men and Women. Like the Men's section since they have nice new styles at Inc, Nike, Under Armour, and Calvin Klein. The prices are decent for the discounted ones. Regular prices can be a little expensive, though. Noticed they added a checkout section in the middle of the store downstairs. It wasn't there before. A checkout lane got created near the escalators with a toy collectible section and charger/earbuds section along with a gift bag area.

    Macy's Home
    Dee D.

    We stopped by the Home Store to return merchandise and look at something we will eventually order online. Courteous personal, no wait time, in and out.

    Donyiel C.

    Great location! Not every Macy's is the same! This is one of the better ones in the area. First of all, it's located in a great mall so that helps. I've heard some stores will be closing - I hope this isn't one of em! Things are very organized here. Customer service is great. Kudos!!

    Dana P.

    Shopping gone bad!!! Macy's need to have longer hours being it's a large department store. After shopping there I went into mall and purchased some other items but by the time I returned to Macy's all doors were locked so I had to exit out of the mall near Cheese Cake factory. Then walk around the building through the parking lot in the rain. I got half way to where my car was parked...strategically under Macy's Pavilion b/c I knew it was going to rain...and noticed people exiting from another Macy's entrance. I entered the store walked right past one of the employees...she didn't say anything like "miss there's no other way out" " you can't come in". I got near the escalators and encountered a young lady who I thought was about to help me exit near my car. I explained to her I needed to get downstairs and she said " ok I'll take you". But instead she walked me right back towards the same door I entered. I was shocked!!! I exited and had to walk down road, around another part of building down a slippery hill in the rain with my bags. This doesn't sit well b/c what if this was my teenager or older parent...made to walk outside in the rain all that way around the building ABSOLUTELY not cool!!! I had fun shopping but regret parking and shopping at Macy's!

    Classiest displays in town
    Ryan Z.

    Macy's has two locations at the Bethesda mall: one for apparel and one for home goods and furniture. This review is for the home store which is beyond dumpy. Macy's management should be embarrassed by the state of this store. Merchandise strewn everywhere. Every display in disarray. The home goods section is easily 7000 square feet and I counted one employee: a man with a shaved head, a hand tattoo, and wearing black combat boots. I came here in need of a pillow, but between the store looking like a bomb went off and a line of 10 people waiting at the only open register, I hightailed it out of there. You have been warned.

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    1 month ago

    Standard macys. Clean. Customer service is nice. No complaints. Straightforward store.

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    1 year ago

    Poor customer service. Tall back associate tried to intimidate me when I asked for water. He could of just said no.

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    Page 1 of 3

    Ask the Community - Macy's

    Review Highlights - Macy's

    I hope you get the opportunity to be assisted by Andrew, he rings true with customer service and knowledgeable about products and sales.

    Mentioned in 2 reviews

    Read more highlights

    Westfield Montgomery

    Westfield Montgomery

    (264 reviews)

    $$

    I'm going to be honest, I had no idea there was a mall in this highway triangle. I thought the…read morespace between where I-270 and I-495 met had nothing in it. I've only seen the area from the highways that are tree lined. I am quite amazed by how out of touch I was for this area. This mall is quite expansive. The one thing I love about the DMV area is that the malls are still thriving. Not to the point where every single store is filled, but no where near dead mall territory. I had some time to kill before I had to head back home and wanting to pick up some items. Parking here had me. I wasn't sure where would be the best place to park. I ended up in the outdoor lots and didn't even want to mess with the parking structure. As a note, early here means you will encounter a slew of parents with their children in tow. Be careful and mindful in the parking lot as they will be everywhere. The mall had a bit of everything in here. The typical anchors and national chains you would expect to find in a mall. Food court area was jammed with eateries and customers. I opted to not eat here. Would definitely come back. Especially on a lazy day. Good people watching, enough stores to grab whatever you might be thinking of getting, and ample parking.

    Fun fact of the day -- Montgomery Mall as locals call them was where I had my first job ever after…read morehigh school. I can't believe I haven't written a review for this mall after so many years! The food court is always packed with people with many different choices. The restaurants available inside the mall is always interesting. I saw a new Thai takeaway place downstairs near where Claire's used to be. The selections of the store keeps evolving. I had no idea Lululemon moved and has a bigger store now. It's hard to believe that the malls in America are dying when you see how crazy busy it is at the Mall. I couldn't find parking until I parked closer to the old Sears lot. And that was during a weekday well after Christmas and New Year's too. My nickname at work used to be the Mall Rat Haha! I can't wait to discover what new stores are coming and going the next time I return.

    Under Armour Brand House

    Under Armour Brand House

    (23 reviews)

    $$

    Rarely leaving our home, the hubby and I did, armed with a gift card and the intent to use it to…read morehelp purchase UA Sportmasks. My husband did extensive research and although the color variation he wanted (charcoal / black with the logo in dark), was unavailable, he was excited to have the comfort offered in the masks. Before we left for the mall, I spoke with UA team member, Dan, on the phone to confirm the colors they had in stock. I was very grateful as Dan spent a lot of time confirming the colors available in the sizes we needed, why we couldn't use the gift card online (issue with the card), and how we could check with other stores to check their stocked inventory. It seemed that the stores aren't able to get too many color variations of the mask due to supply and demand. The store is fairly large, and we wanted to be in and out, so we thankfully crossed paths with team member, Christine. Christine was exceptionally helpful as she spoke with us about the mask and even reconfirmed our measurements for them. She used a disposable paper measuring tape and had us hold the tape from the bridge of the nose to the ears (the UA website also offered guidance on how to measure for a proper mask fit, which is what we had initially used). Then, after confirming we didn't need to make any other purchases, we were guided to a quick checkout station. Thanks to Christine, we were indeed in and out of the store in mere minutes! We ended up getting masks in the charcoal / black with the chrome logo, under the current promotion of 2/$40. UA is also honoring a great promotion for First Responders and Military Personnel (Healthcare and Educational staff included) for 20% off of their purchases (an increase from the regular 10% discount). Not only was the staff helpful, but the store was clean, well organized, and I appreciated the pandemic precautions taken with offering hand sanitizer right at the entrance of the store and at the checkout counter, as well. Thanks UA!

    5/23/21 Upon entering this store again, the fresh fragrance…read moreof...a name I do not know hit my nostrils. A fragrance many staff members and customers like. Underarmour obviously know how popular this scent is and does not wish to capitalize on sellable product. The Rock has said it many times before...:Know Your Damn Roll." The part about shutting your mouth...well that is all I will say on the matter. Mouth closed. Speaking of The Rock, I saw several new shirts of his, and was very, very tempted to buy one. It has the Brahma Bull picture I like and the material feel as well. $60 bucks...well 63.60 after tax on Maryland...let's just call it 64 and be done with it. I will give it some thought. I two weeks time, if it is till there, I will buy that bad boy. The Rock's other merchandise was okay, but they didn't have the look I liked except for the shorts. I do not know the style name, but they were the wrong size. If I should see them again, I might try them on and possibly by them too. Aside from that, I did not see anything else appealing.

    Macy's - deptstores - Updated May 2026

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