Shopping in Aiea, Oahu, Hawaii... I went to exchange a gift from my coworker and got a dress, a pair of earrings, and a pair of shoes! Either: 1. My coworker is very generous 2. The sales were really great 3. I'm a good shopper Or... all three statstatements are true! Pearlridge Center's Macy's seems to have more inventory than the Windward Mall location and is less crowded than Ala Moana Center. The environment appears more spacious and less cluttered. I looked in the LAST ACT area. There were many deals, but they were not my size... except the last dress I looked at! Yay! The workers were very friendly - especially Julius in the Women's Shoe Department. He let me try on the other side of the floor model to make sure I liked the pair. I walked around and felt alright. My Easy Exchange card had a few dollars left on it and he offered me cash so that I can get rid of the card. Thank you! That's one less thing that I have to remember! read more

See all

The department store... Once a place that id go to find just about everything and as it has evolved with the times with rewards program and card club to join...I did none of that as I remember back in the days you need to keep countless coupons that even the sales clerk had no idea and took that roulette chance to scan and see if I'd work...I ain't got time for that and the hair salons have gone as well so that's more of a reason I'm sad. Luckily and sadly the discount stores has arrived so it's been forever since I shopped let alone bought anything from here, yes it's a place where you don't need to do the hunt and not sure if it's worth the value these days but know that it's holds many reason many want to shop here and it's great but searching for the deals here is not my idea of time spent well. Thank you! read more

See all

I haven't been inside a Macy's store since before the pandemic not to say I haven't shopped at Macy's because I do regularly on line. A lot has changed there. I remember when they gift wrapped and you left with a beautifully wrapped present ready to gift someone. I remember when there was a checkout counter in every department and you only had to turn around and there was a salesperson right to help you...or was that Liberty House? Anyway, I really loved their kitchen department and this trip was probably the only time I've been in the store and didn't at least walk through it. I needed a gift for a man friend, wasn't quite sure what so just went in and looked through the department until I found a shirt that would be perfect for him then had to hunt down the check out station. I know stores have been parring down costs but it's really a pain to have to wander around trying to find a checkout cashier then to pay one price, higher, because I don't want to open a Macy's account (cash apparently doesn't warrant a discount) then go to customer service halfway across the store to get a gift box. Used to be the boxes were at the check out counters along with tissue to line the box....now they don't even supply a bag for your purchase unless you buy the bag. I wanted a box for my purchase and was told I could go to customer service and they would give me one..:how convenient is that? Oh well at least it was the same way I came in so into another line I went....while I was in that line a picked out a gift bag, a birthday card a six Godiva bars to give the my dining mates. read more

Macy's - Birthday shopping - Department Stores Near Me - Aiea, Hawaii

I love shopping at Macy's. You find good deals in the clearance racks if you look hard enough. I usually get my clothes here sometimes. I love looking at all the new stuff they get. The store is always so clean and organized. The selection is pretty huge so plenty of items to shop for. Prices seem fair when they're on sale. I would definitely come back again read more

See all

Well did a little Christmas shopping today at Macy's Pearlridge. I left early and it was a good call because I got there about 9:45am and the mall wasn't crowded yet . I pretty much covered all my family in one store Macy's. Especially right now Family @ Friends discount additional 30% discount. I also purchased some bath towels for my grab bag gift for my Family Christmas party . I normally buy Martha Stewart's bath towels at Macy's but according to my sister Deborah P. Martha Stewart discontinued selling her towels . These towels were the best to dry off your body nicely and you can hang it up and use it for the next day and it doesn't smell. Other brand towels have that pungent smell and also stay soaked the next day . So anyway I seen this brand Hotel Collection and I thought to buy an extra set for myself to try . Not only having that lucky grab bag person to experience it. So just to let everyone know that the regular price is at $36 for one bath towel but there's a sale of 60% off so it drops down to roughly $14 I thought I could get an additional 30% family and friends but the cashier said no only the 60%. I missed the Martha Stewart bath towel because when it was on sale it was only $7 a towel . read more

Macy's - Bath Towels - Department Stores Near Me - Aiea, Hawaii

Hubs clipped out two 25% coupons plus with our age we got an additional 10% off for our watch repairs. When we do come to Macys I have to go to the fake jewelry section. Perfect when they have last act and sales going on. Travel info always says don't take good jewelry with you so this is fun shopping for me. I can use the 2 pairs of $6 earrings on trips and the sparky bling bling ring for our next cruise on dress up nites. Since COVID hit big time, I started shopping on line like a mad woman for clothes. But for shoes and costume jewelry my fascination with bargains leads me to these departments. read more

See all

Young lady at the register ruined the dress I fell in love with the moment she wiped it across her filthy counter causing a long black thick streek. .. Bridezilla moment. June 2020 .. Macy scarred me for life read more

The pre black friday sales are great. I was shopping on line and saw these beautiful gift baskets made by Harry and David. I was sold the original price were at $130.00 a piece but on pre black friday sale it was $64. 00 each. What great deal. Now to pick up my order was a little frustrating I went to the car curbside pickup at the store Pearlridge and did what the sign says park in the stall and if you have g problem call the store number posted on the sign. Well I did what it said to do and couldn't get through. Did it again for the 2nd time same thing. Waited in the car and tried the 3rd time and nothing. So I had to physically go into there store to pick up my merchandise I did mention to the customer service rep that I was getting problem getting my merchandise delivered to the car and she told me maybe they had technical problems. I said well this is not the only store that I had problem with the curbside pickup. Ala moana store is also the same. Cindy the ccustomer service representative at pearlridge store said she'll talk to mgmt about it. I told her thank you and I left. Now I'll see in the future it it gets solved. Other than that said the baskets I was satisfied read more

Macy's - My Christmas basket - Department Stores Near Me - Aiea, Hawaii

Everytime I go into the website , it's phrickin FRUSTRATING. NOTHING is available in Hawaii. ...AND ... charging location surcharge PLUS shipping. Many stores have a minimum to remove surcharge. Sales, Clearance...doesn't apply to Hawaii. NOTHING is available . Its frickin frustrating...reminds me why I don't shop here and haven't used Macys card in 3 years that I've canceled it. read more

I was here with an Aunt, and Uncle, and a cousin, looking for clothes to wear to a somber event. A white shirt and black pants was my intended outfit and I found both in a few minutes at the men's section. It was easy to find because the men's section is only about a tenth of the women's...Ha-ha-ha-ha-ha! There's a great selection of things you can find here in store. The staff were also ever so helpful! My Uncle needed black shoes and a staff member was there to help him find his size...not to mention, give him a discount on his purchase. The store was clean and organized. You'd normally find discarded items on the floor coming from disrespectful customers, but at the time I was in the store, it was spotless! The prices were very reasonable. Apart from the already discounted price, and a further discount at the counter, what more can a person ask (short of being free! Ha-ha-ha!) Clothing, cosmetics, perfumes, shoes and a whole lot more in store! Try then out! read more

Macy's - Clothes everywhere I go... - Department Stores Near Me - Aiea, Hawaii

Macys Pearlridge uptown 1st floor behind mens shoe department. Always helpful and always quick service!! God bless No stress read more

Macy's - Repair hours in macys Pearlridge - Department Stores Near Me - Aiea, Hawaii

They double billed the one purchase I made. It took me forever to clear this up. I had the check I used to pay this credit cards. They made it so difficult that I will not shop at Macy's again. read more

I know it's a little early, but Macy's Pearl Ridge has officially kicked off Christmas shopping. More decor themes than last year and numerous trees up and fully stocked with ornaments. Best part: 30% off!!!! read more

See all

Shout out to Patricia she helped me with my expensive purchase to exchange my tea party dress with sexy formal look. Much luv

I would give zero "0" stars but it's not possible. They claim to have free shipping but when you ship to Hawaii they charge you a handling fee. IMO that is NOT free shipping. read more

This stores have everything I need. When there's sale the prices can be good. At times it's hard to find someone when I'm ready to pay my bill. Overall it's good. read more

Gloria Molina from Macy's mens Fragrance helped me with my purchase. Wonderful customer service. She helped me find a gift for someone. Thank you so much Gloria. You're awesome! Thank you for all the samples too read more

See all

Who doesn't love, love, love Macy's??? They always having crazy sales. I found the baddest shoes today & they were 50% off. We walked through the jewelry section. They have really nice pieces but it's also heavily over priced. I'm leaning more towards true real gold. That's my go to and I didn't see anything of interest. I'll keep looking tho. read more

Macy's - Department Stores Near Me - Aiea, Hawaii

See all

Some cool things about Macys Pearlridge! You can order online & pick-up in-store! Ignore the lines plus you can use exclusive online coupons - Enjoy your savings! Extra percent off purchases if you use your Macys card. They also offer percent off if you put your num. in at check out and use whatever savings is associated with that num., I guess its a small-scale rewards system. My favorite thing about this Macys is their shoes department! They have so many sales year-round! Anywhere from 30% to 40% off brand names, even up to 70% off the sales section! Just ask for your size. You can ALSO get an extra 10% off if you buy the display shoes (I did because it was the last in my size), major savings! Also, this Macys takes forever to restock Mens cologne. Put in your orders and have fun waiting. read more

So this is not a full blown Macys. While it has a lot of items and covers a first floor it is not like Macys of New York. Service was sparse and the selections were fine just not a lot. Value was what you would expect in a tourist area. . read more

I hardly ever go to Macy's, but I decided to purchase perfume the other day which was about $60 because I keep getting these Macy's gift cards for X-mas. I handed 2 gift cards to this older Asian lady that was working behind the counter, and asked her to check the balances of both cards before I buy. One card had $100 and the other card had about $25. I said great and then SPECIFICALLY requested to use up the smaller GC first and then the rest on the larger GC. Instead of listening to me, she just IMMEDIATLEY ran the larger GC and handed me back both cards! She seriously pretended like she didn't hear me! She either didn't care or just couldn't be bothered (even though it was DEAD that day and i don't think my request was that outrageous)..... I should've wrote this review earlier and just ordered online.. and now I'm STILL stuck with 2 gift cards. Worst experience ever.. read more

This was the one place I could always depend on finding a great pair of shoes. I didn't mind driving in from town to get something I really needed. Like many folks, I have island feet which can run big and wide. The last few times I have come to Macy's over the last couple of years, I have been sadly disappointed. They barely have size 10 shoes and even rarer are wide shoes. It's quite disappointing to come to a store where I used to shop for so many things and am now just highly disappointed every time I try to get a pair of shoes. Even the associates seem rushed to get away from customers. I watched them from afar and how fast they duck behind shelving. It's just different from ten years ago. On the upside, it is a pretty clean store and the AC works well which makes it nice to shop. I guess I shall mark Macy's off my list and look for a store which sells a larger variety of shoes. read more

Today's visit here was QUICK & I am so very thankful for that. I had to return a few items and the lady (who's name I forgot to get, sorry...) was very nice, friendly and quick! THANK YOU THANK YOU! read more

This location is a bit dingy and has less selection than Ala Moana... but more than Kapolei. Nevertheless, I enjoyed my experience here simply for the great customer service from Keith. He went out of his way to help me look for my shirt size on the floor and in the back. And he later ordered me a pair of pants to be delivered to my house. He clearly takes pride in his work and providing the best customer service. Wish there were associates like Keith at all of their locations. read more

I love browsing around this department store, I jist don't buy much of anything here. On the rare occasion I'll find something worth paying the price for, or catch a pretty good deal for what its worth. Otherwise, most times I feel many items are over priced. With Ross and TJ Maxx just on the opposition end of the mall, why not check out the bargains there? Before MAC and Sephora arrived in the mall, this used to be an awesome spot to find name brand makeup. But again, sometimes you could find similar items elsewhere (if you want to take the risk...). I definitely still give the store a good browsing, especially the shoe and bag sections. Clothing, I'll pass. Jewelry, er, every now and then I'll glance at the watches and some accessories. All in all, I think Macy's had its glory days. But the bargain stores definitely do give them a huge run for their money now days. read more

See all

Black friday shopping! It was so crowded and loud in this macys, every where actually. There was a huge line at the watches area and I really just wanted to check out a watch. I had to put my name down on a little roster they had and wait my turn to be called. About 15 minutes later a woman called for me and showed me what I wanted, she was very polite and didn't seem to be in a hurry like I was expecting her to be. The lighting in there was a little off though. It wouldn't matter and I wouldn't care for it unless I wanted to get a closer look at the piece of jewelry before buying. The woman informed me of the discount, warranty, and return policy. I appreciated that because I usually don't think of these things or remember asking. I would come back again next time. read more

Macy's - I wanted to see this specific watch with the blue face and they didnt have it. They could order it online though. - Department Stores Near Me - Aiea, Hawaii

See all

This Macy's has been here for as long as I can remember, which makes sense, I guess, since I can barely recall Liberty House in this location before. We walked into the bedding department just to kill 30 minutes while waiting for a family dinner. We were immediately greeted politely and with inviting smiles by the three workers in the department. After a couple of minutes, we were approached by one of them when he saw us taking interest in some pillows. He gave smart suggestions and helped us to decide on an upgraded selection. Then he informed us of a great sale that would start on Friday (we were there on Sunday). Of course we would wait and return but he also informed us of the option to pay in advance and we would still be able to take advantage of the sale five days in the future. We would just have to pay, leave the merchandise there, and pick it up any time after that Friday. We didn't return to pick up the pillows until Wednesday of the following week. We walked in, was greeted by one of the ladies working the day of our purchase. "Oh, you're here to pick up your pillows!" HOW did she remember?! Then she even remembered my name as well... Customer service at its finest!! Mahalo for an excellent experience! read more

Shopping for mister is so hard, he is super picky and I so dread shopping with him. This time around he was extra picky because he had to shop for his class reunion. So he decided first place we will check is Macy's, they change our their clothes frequently, and they have great sales. I was able to spot a great outfit instantaneously, it was all he required according to what he was looking for; dark, but no blacks or gray (check), will match his favorite shoes (check), different style, and not too youthful (check! sorta?). He doesn't like it because it's "too different". We spent a half hour in one section before he finally gives in and agrees to try on something, eventually decide to check another store. So we leave, and go to store X, and finds a top he likes, but freaks but out on the price. An hour + later, we end up back at Macy's where he got that first outfit that I picked out. Price was reasonable, many different colors to pick from and plenty of choices for both babies, children and adults. read more

I was in Pearlridge Macy's but would not have known I was in a Macy's store by the salespeople's attire. I used to be in a Liberty House (before it was Macy's) buying office and the dress code was definitely different. The dress code today would not have been tolerated. C'mon; yoga pants and T-shirt, jeans and T-shirt; Croc shoes. Also stacks of help-yourself shoes? Like it used to be at Sears? Not a higher-end store that's for sure. read more

Idk who this Filipino lady is who works in the men's department @ pearl ridge Macy's, She Rocks!!!! She took the time to help my husband with his shoe selection, belt, pants, long sleeve top. She even helped him reactivate his Macy's Card - She So Sweet!!!!! Macys needs more workers like this Great Lady with Amazing Customer service.... thank you .....he looked , just wish he got her name.... read more

This just isn't my year with Macy's. For about 10 years now, I've been an Elite member and enjoyed the cute clothes and great perks. This year, I've been to Macy's (Pearlridge, Kahala, Ala Moana, Windward) 4 times, with no luck. I ordered about $300 online, returned everything and ended up buying two tops, 1 kimono covering and 1 necklace at Eden in Love Ward for $239. The cashier at Eden in Love was so helpful and bubbly!! She totally made me feel welcome for shopping there... as opposed to the Macy's cashier I had this morning who was kinda grouchy. Come on Macy's. Work with me here. I still believe in you! read more

My family and I have been shopping at macys since it took over the liberty house building. This is by far the worst location, I'd rather drive an hour to Ala Moana or 30 to Kapolei before coming here. The staff is awful and so extremely rude. Whenever I want to use star points or a coupon they always make it seem like the hardest thing in the world. I've been told on multiple occasions that I can't use a coupon (that for some reason works at Ala Moana, Windward and Kahala but won't appear for them on the computer), or that it'll only take off a few cents so I shouldn't bother. I've even been told they can't look up if the item is in stock at another location, this is after driving there from Kahala where they had seen the pearl ridge location has multiple of an item I wanted in stock. I avoid coming to this macys unless I have to get a hair cut at their salon. read more

It's getting harder and harder to find things in this store it's just seems like the options are very slim if your between the ages of 20-40yrs old. The deals don't seem as good as they use to be. However they do open 30mins-1hr earlier than most of the stores in the mall. read more

All Macy's are the same. Average service with some pretty good sales. You just have to be patient and know where to look. read more

Macy's - Department Stores Near Me - Aiea, Hawaii

See all

Imelda in the purse section is wonderful and made out time there enjoyable. I'm so happy that after this COVID people go out of their way with friendliness, heart, and professionalism. God Bless Imelda, we will be back again because of you for years to come. Thank you read more

Love Macys my favorite store. If you like to shop online or in store convenient. Easy returns should you decide to change your mind. Recently discovered my client this was so helpful you can text your person that you choose and they will order if available online. Greatest customer service. read more

My sister had bought a pair of pants that busted on her first wear so I was chosen to be the one to take them back. I walked in the store and an employee approached me asking if I needed some help. I explained I needed to do an exchange and she directed me where I needed to go but not before asking me if I had a card and did I want to sign up for one. Made my way to the women's department and another employee asked if she could help me. I explained to her what was going on and she directed me where the pants "should be". I found the pants and proceeded to the counter to do my exchange. I didn't have the receipt however the lady was extremely friendly. She even wrapped up the new item which I kept telling her wasn't necessary but she continued on anyways. I wasn't sure what to expect but was happy with how smooth the experience went!!! Great customer service!!! read more

What a fantastic shopping experience! This is the first time I have gone shopping since the pandemic. Brandi, in the shoe department, is THE BEST associate I have ever experienced! I had not bought shoes in years and the brand I bought was discontinued. She helped me find shoes that fit, very comfortable and ON SALE!!! She helped my sister find shoes as well! I mentioned that I needed to buy white shirts for my husband, step-son and sister. Brandi said no problem and took us to the men's and women's department. Brandi helped us find these shirts that looked like they fit great and was ON SALE!!! Brandi knew about the brands, the fabrics and what men preferred. She helped my sister find what she liked too! Now we know how celebrities feel with their personal shoppers! Who knew Macy's had associates like Brandi! She saved us time and money all for free! I really thought she was sent from heaven and when we turned around she would be gone. Nope she is real but she is an earthly angel. You are an excellent associate but most importantly a caring person. Thank you so much! We will be back! Mahalo! read more

Located in the Pearlridge Shopping Center, it is not even busy today. The mall overall is pretty empty. There are sales going on today, but nothing that stands out for me. The store layout is similar to the other Macy's stores. Overall it is a nice store to browse, and you may find something that's at a great deal. read more

Thank you to Mark in the Kitchen Dept for trying to help me with my purchase. He's on someone's review as being rude lol I don't think you've experienced true "rude" customer service lol but anyway. Mark was extremely patient in trying to see if any other offers could be applied to the gifts and chit chatted about the other Cyber Monday deals, he even help me track down this watch I wanted that was online but apparently couldn't ship to Hawaii ( of course). Now, minus 2 stars for the actual girl in the Watch dept. that apparently didn't know what was going on in her own Dept lol. Literally couldn't make it more easier for her. Showed her the pic of the item with stock# I wanted from online, it said there was one in the store.. IN HER SECTION. But she's telling me there's nothing available and the sale ended yesterday. I asked her to check.. which she looked like she didn't want to do bc that meant she actually had to walk outside of her counter and work. She miraculously found it and scanned it and loandbehold the shit is still on sale. (eyeroll). Came to checking out and she just tells me to decline the next screen, it's only for warranty. Ok girl, what if I wanted the warranty? It is for a gift.. love how you assume everything making you look extremely ignorant. 2 absolutely different forms of service in the 30 mins I was there. Spend so much damn money at Macy's.. enough to be in their Platinum tier and obviously it means nothing. read more