Phenomenal service and excellent finished product, everyone is above and beyond with a smile on…read moretheir face. Highly recommend!

Top notch place. Excellence inspired. They say I need 85 characters. Really.. great service.. is…read moregreat service ehnoph said.

Pleasant experience with my auto repair. Very helpful. I didn't think my insurance would cover a…read morerental car while my car was being repaired. He advised me that California law requires them to do so. SAVED ME $700. :)

I came here about two ish weeks ago, and unfortunately i would not come back…read more They were very nice and decently informative at first, but proceeded to keep my car for a lot longer than expected. They received the wrong parts, so I understood that delayed some time, however they ignored my other concerns. I had to ask them TWICE to communicate to me a lot more regarding my car, i need my vehicle, i cannot just be two weeks without my car? Once i got my car back, there were still parts missing, and honestly very little to no care putting back parts. There was stomp marks on my seat, a bug in my car, cobwebs, and spit on the outside. The 2/3 main reasons i bought my car in there for were completely ignored. It makes me disappointed both the guys, Justin and Chris i believe were their names, were not listening, or patient enough to listen to me. They did not care about my time, when i tried talking to them, they got very defensive, cutting me off when i was speaking to them. They talked over me, several times, example such as "Yeah yeah yeah", "ok anyways so what i was saying" etc, showing they do not listen to your full sentence and just want to hear themselves talk. One of the guys got super defensive when i was getting a bit confused with the work done to my car, he said and i quote "okay but, we did something that not anyone can just do", i understand that. firstly, it was not through you guys and still through someone else. Secondly, okay the things i still needed to get done to my car that i care a lot about, were completely ignored, and recommended to "leave as is". This is my only car, and i'm trying to FULLY restore it from the previous owners, now restoring it from an uninsured hit and run. Drove the car home and immediately got three warning lights, i almost lost control on the freeway. They have ZERO care about your time, or whatever information you have to say, i would not recommend going here unless you are a cis white man if that makes any sense lol. I went to a different collision center, explained the situation once, and within THREE DAYS. My car is up and running again, perfectly, other people listened to me, and handled my situation. Also! B&J's bodyshop, very sweet, INCREDIBLY informative, and very knowledgeable on what next steps both i should take to help the car, and where :)

Can't say enough. All of the office staff and autoworkers did exceptional work from start to…read morefinish. Came in this past Monday for an out of pocket repair - and they got the part in quickly (a week earlier than expected) with a very fair price for a door skin replacement and paint. Beyond satisfied with the results and car back way quicker than expected. Thank you! No more ugly dent! Highly recommend this shop.

Pablo and his team at Capital City Xpress did an excellent job repairing the rear-end damage on our…read moreAltima. Their quote was the lowest of the three we received in Citrus Heights. Thanks again, Pablo. A bit of nostalgia: I had my '78 Celica painted at this same building back in 1986.

Needed to get some scratches removed from my truck. It didn't take very long to get it back and it…read morelooks nice

My battery died across the street from these guys at a gas station, the clerk told me they've…read morehelped people here before so I gave em a call to use their jump box and they sent someone over right away, good guys. Thanks

Vice Collision Repair did a front bumper repair on my 2010 Porsche Boxster S. I thought it was just…read morea scratch caused by a deep pothole in a tight parking space, and impressed me with the detailed and conscientious repair process. Their personnel is friendly, accommodating, and clearly highly skilled. I am about to use their services again, having been rear-ended a few weeks ago. I will be taking my Honda there without question, expecting the same quality work this time around again.

Took my car here a few years ago after a comprehensive accident, worked with insurance. It was all…read morecosmetic damage. They didn't buff out or fix several spots of damage around my car. Never said anything because it wasn't worth the fight but they broke the bumper clip when they replaced the bumper, so I took it back to have them fix at least that. The guy was nice and he glued it for me. Lo and behold the glue has worn off and my bumper is poking out again. They won't fix it, and blame it on damage around my car (damage that is partially from the initial accident which they did not fix.) Shoddy work for sure. Lesson learned, inspect every in and out of your car when you pick it up (and say something to them right then and there!) if you have to use this place.

Super fast service. Aurora got me in and out super fast. 10/10. Ill come here only now.read more

Guest service skills were Superior! They treated me very well kept me In The loop while my car was…read morebeing fixed. they said it was going to take 10 days it took 9. The work done on my car was seamless and impeccable. Highly recommend this place.

I would leave more than 5 stars if I could. My experience with Auernig Auto Body exceeded my…read moreexpectations from the moment I first stopped by for an estimate, to seeing my repaired truck looking as good as new. My interactions were primarily with Rob (the owner) and Dave, but all the staff were very friendly, professional and a pleasure to work with. The communication was fantastic and any questions I had throughout the process were explained in detail that was easily understood. My insurance company did not make the process easy, but Auernig made me feel that I had someone looking out for me, and they weren't willing to cut corners to make a quick buck. These are truly honest, nice people that work with integrity, which is hard to find in the auto repair industry these days. They definitely have a customer for life and I would recommend to any of my friends and family without hesitation.

I'm so very happy my friend recommended Auernig! Through the process of dealing with an accident,…read moreRob & Mike have been so supportive and have performed great work. I highly recommend them for any body work you need.

I had my 2021 Chevy Traverse side swiped and brought it here last summer. I was very happy with the…read morerepair and the service is exceptionally warm and friendly.

What a great shop. You would miss the shop if it wasn't for the large sign. But don't let that be a…read moredeterrent. You deal with the owners when you contact them. They are hands-on so they know what they are doing and are knowledgeable about what needs to be done. Also, they don't have to come out and toot their own horn when it's done. Their work speaks for itself and it's amazing!!!! Just see my photo's.

I love Kneisel's. No business is perfect, but they strive to do the best they can and really have…read morefantastic customer service. My car has been with them for a month after a pretty bad accident and they have been amazing to work with. They have been around for many years and have grown as a company immensely over the past several years and there is a reason why. Highly recommend. Joe was great to work with!

I brought my new pickup to kniesels following a collision that was processes through geico. They…read morerepaired my vehicle and communicated everything very well. I know where to go next time I have an issue.

This is for the Antelope and tupelo 80 store. Clean well stocked. The staff here was super friendly…read moreand helpful. Bella , Tyler and lacey greeted me right away. Even though they had a small line, They got me everything that I needed and on my way. Definitely would come back here again over other locations.

Let's just say there is a no can do attitude that lingers around this location. promoting helpful…read morestaff is onsets to even say when the help cat even replace a simple headlight. I would not recommended this place of "service" even to my own enemy. I rather hire a professional! save yoursel a headache and just buy the part and skip the "service."